I am so happy with this company, I live in Oak Harbor, they were on time, the bid price was the job end price. The service persons that came to my house, Francisco, Jose, Alex and Jesus G were professional, on time, got the work done with no playing around, left the job site clean and very polite. I have a very tight crawl space, they did not complain nor make me feel like the job was a bother. I would highly recommend this company. Wonderful work at an affordable price. Work completed, installed new vapor barrier, removed and installed new Insulation, built and installed a new door to the crawl space and wrapped water pipes and wrapped metal heat ducts along with deodorize the crawl space. Wonderful company and fantastic staff. read more

In short I'm so happy we found these guys. They're fast, friendly, and totally capable. Best of all, their bid was less than half anyone else's. Just who you want to support. They do more than installing insulation--they also repair damaged installs, including ductwork and other stuff that typically surrounds insulation. Great for far more than just installs. In long 7 years ago, a contractor we hired neglected to hook up a drain pipe properly in our crawl space. We had to chase him and chase him and chase him to finish the work we could see, which he eventually did to a decent quality level, and cut the final price somewhat to make up for it. But we did not know about the drain pipe, since we didn't check under the house. Over time, the spillage damaged insulation, ductwork, and the visqueen lining the ground. Once we got the drain pipe fixed, we took several bids last week for the damage repair. Arrow came highly recommended by others in the trades. Jason stopped by on his way home from other bids--same day I texted him. Can't be more responsive than that! He was pleasant, friendly, informative, everything you want. He was very clear that their bid would easily beat the others, even without knowing what the others had bid (he gave me a ballpark estimate that came true 100%). He volunteered to take cat litter back under the house to soak up standing water. At that point he didn't even know he had the business, but as soon as he came back up I let him know we'd be hiring them. Their office was ready to schedule the guys any time we were, but Jason recommended letting the space dry out for a few days. This morning, Francisco and José showed up not only on time, but early. Both as cheerful and communicative as Jason, and they got to work even faster--one of them was trimming Visqueen before we even finished going over the work, and they hopped right down through the trap door and got after it. They fixed the duct, insulation, and lining in a couple hours, never even disturbing the house cats and pooch. They were super quiet and efficient. This house was almost 30 years old when we bought it, and we're 7 years in now. This project was a self-inflicted one, since we hired an idiot contractor when we got here. But finishing this puts us more than 70% of the way through our to-do list, and only one of the remaining projects is at a level of priority 1. Arrow helped us a ton and puts us another leg up toward getting this place ship-shape. read more

The person that came out for the quote was friendly, personable, and punctual. He answered all our questions and took time to educate us. The quote provided was timely and extremely reasonable. Especially after researching other companies and getting others input. I especially appreciated how they were able to apply the PSE energy- efficient home improvement rebate. On the day of the project. The crew were there on time and made good use of time. As they provided updates throughout the day, there was a misunderstanding as to what was on the initial bid of work to complete and what the crew understood the scope of the work to be completed. We offered to call the office to clear up the misunderstanding, but the crew stood their ground. After the work was completed, my husband reached out regarding our concerns. They were empathic and took ownership of making things right. They were able to return, complete the rest of the work and even had a manager on site to QA the work. Even with the misunderstanding, we recommend Arrow. read more

Lazy and inattentive to damage at the worksite. Be careful, Arrow employees damaged our street trees parking up on the curb into our lawn in a rush to get their job done faster. I'm furious that the driver didn't stop when he heard the limbs scraping and then snapping as he parked. read more

excellent service. Francisco did a wonderful job. everything completed . we are very pleased

Mold detected all over the attic 7 years after Arrow Insulation came over. Inspector pointed out several quality issues like blocked soffit vents and disconnected bathroom vent. They did came over but wouldn't take any responsibility. Very disappointed! read more

Hired Arrow after reading their reviews and was very surprised at the outcome. The team worked very hard, I can certainly say that. The downside was that the hard working team also left quite a mess including many many nails all over my yard, deck, and driveway. I emailed in to get resolution being that I have kids and pets, not to mention leaving nails is completely unprofessional. The response I received back was interesting and mentioned their great reviews and that what separates them is how they handle imperfect situations. I completely agree. Honestly, I lost faith that this would be handled and told Jay that I would hire my own handyman to get this cleaned up and that I expected Arrow to pay for it. In return I was emailed back that Arrow has a magnet they use in the warehouse to pick things up and they would have a crew by in the morning to " spend some time rolling it around the work area, driveway, backyard, etc.". Quite frankly I wasn't buying they would get it done and explained that I picked these out of the grass and flower bed by hand, these weren't just sitting on top because the crew had been standing in the same spot. Fast forward. The team came by and I was not home. The great thing about the world today is that everyone has a Nest camera. The team showed up in the morning. They rolled a large metal roller around the front yard and used a small air blower to move debris around. This took 10 minutes. They did not go into my backyard and obviously didn't do spend much attention to my driveway as I found 2 additional nails the first time I got home and looked. There is a little more but I am done with the rant. I have video and pictures to back up all of this AND more that I haven't gotten into. I asked that Arrow not come back out and to refund me a fair amount so I can hire someone I trust. I received a one sentence email back simply stating "We'll get a check sent out". The check did arrive and it was for the amount requested, the reason for the 2 star instead of 1. I cannot recommend Arrow and genuinely surprised at the good reviews unless I was just unlucky that day. Live and learn. read more

Arrow Insulation - The first batch of nails. - Insulation Installation Near Me

Based on reviews, I reached out to Arrow for an attic cleanout project with some significant rodent issues. The person who came out for the bid, Jason, was punctual and communicative. The bid was reasonable so we went ahead with the work. At this point the owner Benjamin came out to do the rodent work, and seemed knowledgeable about the pests. However, he wasn't honest about the secondary poisoning risks of the Contrac bait blocks they use. He looked me in the eyes and told me that there is a zero percent chance of secondary poisoning to wildlife and pets, which is patently false. It says on the label "Dogs and predatory and scavenging mammals and birds might be poisoned if they feed upon animals that have eaten this bait." The active ingredient in Contrac is also one of the highest risk rodenticides for secondary poisoning according to independent studies. I brought this up with the company with links to the research but did not hear anything from them. Sometimes chemicals are needed, but professional applicators should be truthful about the hazards associated. Overall, communication and coordination could've been better on their end. My other concern with the work done is the actual attic cleanout. On the day they were coming out, they showed up a few hours late which I think forced them to rush the job a bit. Quite a bit of debris was left along with a section of batting. To be fair, our attic was in really rough shape but I expected a more thorough cleanout. In its current state, it wouldn't make sense to lay insulation down over the debris that is left, which would've been the next step since we were planning to hire them for the reinsulation. Unfortunately we didn't have a walk through to ensure the work was satisfactory before the next phase of work. Given the communication issues and incomplete cleanout, I can't currently recommend their services. read more

Arrow Insulation - Insulation Installation Near Me

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My crawlspace had an infestation of mice/rats. They had eaten through the insulation and had nests with lots of poop. I hired Arrow to clean up and replace the insulation, duct work etc. But before they would start work, they wanted to make sure the rodent problem taken care of. Wade arrived to rid my crawlspace of rodents. He is very knowledgeable and is an expert at what he does. He went down there and set traps, sealed off areas that they entered, and when the job was complete, he gave the go ahead for the insulation department to do there job. Wade was very good at explaining the process in detail. Thanks Wade read more

Do not assume that people do a good job in Seattle: 1. You must inspect the old insulation cleanout for thoroughness. 2. You must inspect the air sealing. 3. You must inspect the new insulation for uniform depth and coverage. 4. You must inspect the bathroom fan ducts and roof vents. 5. You must check all ceiling lights for function. They missed a soffit at my house and had to be called back. Surly owner was surly and would admit no fault. read more

I received 3 quotes for my crawl space cleanout, rodent exclusion, new vapor barrier, energy sealing, and the re-insulation of my HVAC ducting and floor. The best was from Arrow as Jason S. provided the most complete quote and the best explanations for the work recommended to be done. He also provided the only quote with itemized labor and materials which you will need to apply for the IRS Energy-Efficient Home Improvement Credit. BTW, Arrow also applied the PSE Energy-Efficient Home Improvement rebate in their quote. Best of all, the results supported Arrow's work recommendations and work quality. Here is how: I have a digital thermometer in the heat/cooling floor register upstairs in the master bedroom. It is part of an airflow boost fan I installed since the duct is the farthest from the furnace. At best in the past, the exit air temperature with the furnace "On" has been 103-105 degrees F. Here this recent frosty morning, I was standing near the duct and noticed the air exit temperature to be 114 degrees F. To achieve that magnitude of energy efficiency improvement, Ricardo G. and his crew must have really done a supper job sealing all the ducts and installing the new insulation. I am very pleased with the results. Michael Toomey (Crawl Space Energy-Efficiency Work) read more

Everyone I've worked with at Arrow has been great. To start off with the installers, I don't know how but Jose and David turned my horrible crawl space into a nice, clean area. I mean, it went from needing full coveralls, full face mask with filters, and bleaching everything after EVERY time you went in. Now I'd be comfortable with none of that. Super happy with their work. They did a great job on the attic too but that wasn't a transformation like the crawl space. For estimation, Jason was also great. Super easy process and no complaints when he had to come out a second time because I changed my mind on getting the attic done. Such a great salesman that he also indirectly sold me a car during the first visit. Last but not least, Whitney was very helpful with organizing things and getting everything scheduled even though there were some sourcing issues with the insulation. Everything was solved and made better. That crawl space was the worst part of the house and now that's better. Thanks to all of them! They came highly recommended and I will recommend them from now on. read more

David and Alejandro did the best job of insulating my attic that could ever possibly been done!!! they took the time to do a perfect job.

What a great company to have change out the insulation under my home from rat damage. Three companies gave me pricing and I found Arrow to have very competitive pricing, plus they were able to get all of the energy rebates that were available to me.The crew arrived on time and were very nice guys. Once they finished they did an exceptional job of cleaning up my garage area and driveway. Yes, I would definitely recommend Arrow for your insulation and pest control needs. read more

First off, I'm a very detailed and picky person and to give a 5 star for Arrow insulation, you know they are excellent. We ask Arrow to come give us a quote as we were suspecting pest in our crawl space. There was quite a bit of new home construction couple blocks away and those usually leads to pest. Jason came for a quote estimate and saw droppings in our crawl space, (thankfully, none in the attic) I wasnt surprised but it's not in horrible condition as the pest probably just recently started coming, however pest urine will attract them to come back so we had to remove, strip and deodorize everything. We were given a reasonable price, around $4000-4500 for our 12 year old home, a little under 2800 sq feet. Price will depend on how much you need and how big or small the crawl space is. Arrow requested Cascade pest to come out for 3 visits and we paid around $350, to trap pest before their tech comes to remove insulation. So in total was a little under $5k for the whole job. I called arrow office and spoke to April multiple times asking about little things here and there. She was very pleasant and happy to assist me. (I was orginally confused why they didnt close and fix the openings before sending cascade to trap, because to me, it's like leaving the door wide open for pest to still be able to come in). Carlos and Nicolas came to remove and install everything. Carlos answered all my detailed questions and provided me all the pictures I requested. It was a 2 day job. They did a clean and thorough job. We also signed up with Cascade pest maintenance to also ensure our warranty with Arrow. read more

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Hired Arrow Insulation to air seal the attic, repair some ductwork, install roof vents, and insulate the attic in our 100-year old home. The bidding process was straightforward, with Jason and the rest of the team providing information about the project quickly. The bid was under what other companies also recommended by PSE quoted. Prior to installation Arrow Electrical came out to remove some remnant deactivated knob and tube (an advantage since they could do the work in house). Installation of the insulation was a breeze with Jose and Jose doing the work quickly and efficiently, keeping me in the loop along the way. They were neat, making sure to keep the home clean as they worked. PSE rebates were applied on the invoice, leaving us to pay the net balance. The company was wonderful to work with, and I highly recommend them. read more

Arrow Insulation - Jose blowing in the insulation. We had 0-3 inches of insulation prior to this work. - Insulation Installation Near Me

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My wife and I were getting ready for a baby and peeked into our crawl space in his room. The insulation looked old and worn and we weren't sure if there was something wrong with it/if it needed to be replaced. Ben came to our house today and took a look. He said the insulation looks great for the time this house was built and anyone asking me to spend more on adding or replacing probably wasn't honest. I appreciate this kind of service so much. I absolutely will recommend Arrow to anyone I know looking for insulation work. read more

We had Arrow come out and put in blow-in insulation into our exterior walls. Everything was amazing, from the communication by the office, to the estimate, to the actual work, to receiving the invoice and paperwork for the Seattle city rebate. I originally asked them for a non-binding estimate based on the info I gave them because I suspected an estimate from a different company I got was way off. They told me an amount that was half of what the other place said so I had them come out and they confirmed the price they had given me over the phone. When they sent me the bid, they pre-scheduled me even before I had accepted it, so that if I did accept it my date would be saved, which was very considerate and helpful. I of course accepted their bid, and a week later their workers were there. They were fast and mindful of our old hardwood floors, covering their work spaces and cleaning up after themselves. Definitely recommend them for your insulation needs! read more

The installation crew showed up on time each day. They protected all work spaces and worked so efficiently. They work masks at all times, important now. They were responsive to requests and courteous at all times. They went out of their way to do the job quickly and right. They cleaned up when finished; you wouldn't even know they had been here...except for one thing: our floors are already feeling MUCH less cold. What a wonderful difference having the crawlspace insulated has been. Thank you, Arrow! read more

Jason came out to give us an estimate for insulating our attic, and he was efficient, thorough and friendly. The price seemed fair as well (with PSE rebate)! Hugo and Eugenio later did the debris removal and insulation installation. They were on time, worked quickly, finishing up earlier than estimated. As requested, they took helpful before and after photos of the attic for my records. They were friendly as well. So glad we went with Arrow for this important home maintenance project! read more

We had Arrow Insulation work on our house a couple of weeks ago. They arrived on time, worked really hard and were extremely pleasant to work with. We highly recommend them read more

I had the insulation removed from my house in Fremont today because I'm tackling a rat problem. The insulation was old, very soiled, and apparently attracts rats with pheromones. Anselmo and Pedro works diligently to evacuate all soiled material, vacuum and disinfect. A hard job well done. I highly recommend them. read more

Jason from Arrow came out about a year ago, and gave me an estimate to upgrade my attic insulation, and replace the floor insulation and moisture barrier in my crawl space. But because I was going to have more plumbing and electrical work done, he suggested I wait until all those other contractors were done crawling around in the attic and crawl. This was very good advise !!! Just over a year later (!!!) I am final at that point, so I called Arrow back and Jason came out again to update the estimate. This time I had the additional work of removing all my furnace ducts (the cold air return ducts in the attic and the heating ducts in the crawl) because I had removed the furnace and installed a heat pump system with mini-splits. He looked at everything again and said he would have an estimate to me later that day. Two days later, no estimate so I called the office. Iris said she would contact Jason, and he would have the estimate to me that day or the following day at the latest. It is 3 days later and still no estimate. BUT I gave them 2 stars because, by not getting the estimate from Arrow, I started looking at other companies. One company I found noted they were an "Approved Snohomish County PUD Contractor," and had a section on "Rebates." So I checked the SoCo PUD website, and to qualify for any of their energy efficiency rebates (eg for insulation,) you MUST use an "approved Snohomish County PUD Contractor" for which there is a list - and Arrow is NOT on that list. So by Arrow failing to follow through, I discovered that I needed to hire a "PUD Registered Trade Ally" from "the list" IF I wanted to take advantage of the Energy Rebates available to me !!! (This is true for other PUDs as well - take note :) :) :) read more

1/25/2013---I recently hired Arrow from to install a vapor barrier and insulation under my beach house floor on Camano Island, WA. These folks are very responsive and true to their word. I would use their services again...A++ Dennis read more

Very honest company. I had them come out to do an estimate and we were told by the installer that the current insulation was not in need of repair. This was an instant buy in to the company for us. Honesty goes a long way and I look forward to using this company in the future. read more

I knew my old house was leaky and wasted energy. Arrow went well above my expectations in service and the final product. Having been here for several hours while they worked, I never noticed any slacking and it was obvious to me that they worked to get everything done as best as possible. I am pleased they were here and I am pleased with the work. read more

I had recently had an energy audit that revealed that my attic was under insulated and in need of air sealing and baffling. I also wanted to dense pack the floor above the garage. The company that did the audit gave me a quote for the work and I thought it was way too high. I started searching around for insulation companies and came across Arrow on Angie's list as having a good reputation. Karl came to my house a day or so later and I told him the results of the audit and the suggested work. After reviewing that and taking some measurements around the house, he went to his car and came back shortly with a full estimate. He must have a printer in the car. The estimate listed the work to be done by line item and also had all of my eligible discounts from PSE broken out. Needless to say, Arrow's bid was significantly less than the earlier one. I did get one other bid. Arrow was still the lowest price and that coupled with the good Angie's list rating sealed the deal. They were able to get a crew to come and do the work early the following week. The first crew showed up almost exactly to the minute when they said they would and immediately got to work in the garage. The second crew arrived shortly thereafter and got started in the attic. The process took the better part of the day. They laid down protective plastic in all of the areas of the house that they worked in and were courteous and did a good job cleaning up after themselves. I'm quite happy with the work they did. Kim gave me a call today to follow up and make sure everything was okay. I'd recommend Arrow. The whole experience was drama free and I think I got a good value and made an investment in my home that will save energy and keep me warmer to boot! read more

We recently had Arrow insulate our crawl space as well as provide blow-in insulation to our walls. Hugo and his crew were outstanding, doing this big job professionally and with great care. Jason provided a thorough and comprehensive estimate, and the price was right. We highly recommend Arrow Insulation. read more

Arrow was professional and timely. They provided a reasonable quote and seemed honest about what could be done and what was worth doing for my situation. When Oscar and Justin came to install the insulation, they were perfectly on time, friendly and professional. They cleaned up my house nicely before they left and the job done was perfectly as expected. I'd happily recommend them to anyone looking for insulation help. read more

Excellent service and staff were helpful and answered any questions I had. Make sure you get your PSE discount! read more

Arrow did a great job on our crawlspace and attic. I am very happy with their service. We received multiple bids and their bid was not only the most fair as far as pricing, they just had great employees. Our project qualified for a PSE rebate and they were extremely helpful and walked us through the entire process. Our installation guys were Abel and Jose A. And they were friendly and hardworking. Jason was great too! I did not feel like I was getting a sales pitch, I felt like I was receiving an informed and experienced opinion on what we really needed to do to improve our home. He even identified a plumbing issue that we had that none of the other crawlspace companies bothered to mention. Other companies were trying to charge us 3x the price that Arrow charged us. I am very thankful that we booked with Arrow. 5 stars! If you only get one bid for your project definitely call Arrow. I am not posting a picture because I dont want to go down in the crawlspace, but I can say it is rather strange how clean and pleasant smelling our crawlspace smells now. Thanks again guys! read more

Upgraded insulation in attic, and on various pipes/ducts. Folks were courteous, but left our garage a mess - bits of insulation and scrapes everywhere, tape hanging off pipes, our stuff knocked off shelves and left on the ground, tool left behind. What made this worse was a polite e-mail to Arrow indicating the problem went unanswered. read more

I had Arrow come and insulate my 1950's House. Marto & Oswaldo from Arrow did an amazing job, my attic is now nicely stuffed with insulation. Yhey were quick, clean and efficient. I highly recommend their services read more

After a leak that required a new roof had Arrow remove old blown-in insulation as well as replace it with new roll insulation. They helped us get the PSE discount (over $600) and also gave us a discount if we agreed to the work within 24 hours of the bid. They showed up both times promptly and worked quickly through both jobs. They were consistently responsive both in-person and when calling in for appointments and insulation. The installers (Adrian & Javier) were courteous and hard workers. I would recommend them and if ever need electrical work would now consider them first. read more

The bid process with Jason was one of the easiest I have had done on my old Seattle house recently. He knew his product and actually explained that the job would be much cheaper and straightforward than I had expected. The crew of Hugo and Pedro was on time, clean and done in 3 hours with no problems. Please consider calling Arrow if you need this kind of work done, they were excellent. read more

We hired Arrow Insulation to blow-in insulation in between the floors of our house prior to installing hardwood floors. Our house's joists were originally hollow, empty spaces with no insulation, and we were concerned about voices and TV noise carrying between rooms after the carpets were replaced with hardwoods. Arrow insulated a floor space of about 1,410sf plus 4 flights of stairs and two landings for $3,789 including tax. They did this by drilling one or two 2" holes in between each joist in the subfloor, and then slowly blew-in green insulation which is similar to shredded newspaper (it appeared to be a fibrous wood pulp product--no fiberglass). The two man crew was professional, tidy, and did the job to spec. After they were finished they hammered in wooden plug-stoppers (like wooden corks/stoppers) into their bore holes and then sealed the surface flush with a special glue. The new hardwoods will go in perfectly over the flush top of the plugs. Although it is too soon to say how much improvement in sound deadening this job provides, I can already tell the floors sound less hollow and drum-like. The house feels more 'solid' (slightly quieter steps with less reverb) when walking about, and I'm sure our rooms will feel much warmer (or cooler in summer) with the added insulation slowing drafts in the formerly empty subfloors. We solicited two bids for the project, and Arrow was about 20% lower than the other bid. read more

Arrow Insulation - Sound proofing insulation is blown-in by an air tube inserted through 2" hole plugs drilled through the subfloor into the joist cavities. - Insulation Installation Near Me

Complete crawlspace renovation by Arrow. At some point in the past rats had found a way in and the evidence was everywhere. They stripped out all the old insulation and vapor barrier, cleaned it all up, new vapor barrier, sealed everything up tight and reinsulated. Huge job accomplished on-time and by a good crew. I'm a part-time general contractor, and I know what good work looks like. Quite happy with the results and would definitely use Arrow again read more

We're very pleased with the service provided by Arrow Insulation - through all the phases of my our interaction. Jason arrived to inspect our attic and crawl space and provide us with an estimate. He was professional, knowledgeable and thorough and his estimate was reasonable and comprehensive. We appreciate rebate discounts available through PSE were applied - we just needed to share our PSE number with their office. The work of cleaning, wrapping duct work, putting in a vapor barrier, and adding insulation, etc. was completed. This was a two-day process for our job and the crew arrived on time and worked hard, completing all tasks on our sales order. The technician took the time to explain his work and shared information that will help us better maintain our home's clean bill of health. Jason, April in the office and the technicians that completed the work all worked together - great communication and customer service. Happy to recommend this company. read more

The whole process was not pleasant. We went with Arrow because of the good reviews, but the insulation process was anything but easy. We have an older home that had nailed in dry wall. We decided to have the installation done through the home exterior in order to minimize clean up (we had a 3 month old at the time that we didnt want exposed to the dust/insulation particles). When the insulation was being blown in, many of our dry wall nails began to pop through the dry wall. We were never made aware of any of the potential problems with blowing in insulation through the home exterior, and this process created far more work than we were expecting. As for the exterior of our home, we were left with many siding boards damaged (which thankfully Arrow decided to pay for). Some of our siding could not get removed, and holes were instead cut into our siding. When these were initially patched, they looked awesome, but after only 1.5-2 months, the patch work began to show cracks, and now every hole that was created is visible from the street (some of the plugs have even been able to be moved around with very little pressure). This process has been a nightmare, and our home exterior, after almost 3 months, still is not what it was before the work was done. read more

Arrow Insulation - Insulation Installation Near Me

Update to my previous negative review about missed appointment and customer service problem: Once the owner of the company viewed the report from a few weeks ago, he personally called, apologized, and made things right. I was impressed, and would give them the chance to bid again on the project. Thanks Jay, for taking responsibility and owning up to a company's mistake. Not every owner would do that. read more