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    Arrow Insulation

    4.3 (56 reviews)
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    Services - Arrow Insulation

    Insulation installation

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    The first batch of nails.
    Mike S.

    Hired Arrow after reading their reviews and was very surprised at the outcome. The team worked very hard, I can certainly say that. The downside was that the hard working team also left quite a mess including many many nails all over my yard, deck, and driveway. I emailed in to get resolution being that I have kids and pets, not to mention leaving nails is completely unprofessional. The response I received back was interesting and mentioned their great reviews and that what separates them is how they handle imperfect situations. I completely agree. Honestly, I lost faith that this would be handled and told Jay that I would hire my own handyman to get this cleaned up and that I expected Arrow to pay for it. In return I was emailed back that Arrow has a magnet they use in the warehouse to pick things up and they would have a crew by in the morning to " spend some time rolling it around the work area, driveway, backyard, etc.". Quite frankly I wasn't buying they would get it done and explained that I picked these out of the grass and flower bed by hand, these weren't just sitting on top because the crew had been standing in the same spot. Fast forward. The team came by and I was not home. The great thing about the world today is that everyone has a Nest camera. The team showed up in the morning. They rolled a large metal roller around the front yard and used a small air blower to move debris around. This took 10 minutes. They did not go into my backyard and obviously didn't do spend much attention to my driveway as I found 2 additional nails the first time I got home and looked. There is a little more but I am done with the rant. I have video and pictures to back up all of this AND more that I haven't gotten into. I asked that Arrow not come back out and to refund me a fair amount so I can hire someone I trust. I received a one sentence email back simply stating "We'll get a check sent out". The check did arrive and it was for the amount requested, the reason for the 2 star instead of 1. I cannot recommend Arrow and genuinely surprised at the good reviews unless I was just unlucky that day. Live and learn.

    Based on reviews, I reached out to Arrow for an attic cleanout project with some significant rodent issues. The person who came out for the bid, Jason, was punctual and communicative. The bid was reasonable so we went ahead with the work. At this point the owner Benjamin came out to do the rodent work, and seemed knowledgeable about the pests. However, he wasn't honest about the secondary poisoning risks of the Contrac bait blocks they use. He looked me in the eyes and told me that there is a zero percent chance of secondary poisoning to wildlife and pets, which is patently false. It says on the label "Dogs and predatory and scavenging mammals and birds might be poisoned if they feed upon animals that have eaten this bait." The active ingredient in Contrac is also one of the highest risk rodenticides for secondary poisoning according to independent studies. I brought this up with the company with links to the research but did not hear anything from them. Sometimes chemicals are needed, but professional applicators should be truthful about the hazards associated. Overall, communication and coordination could've been better on their end. My other concern with the work done is the actual attic cleanout. On the day they were coming out, they showed up a few hours late which I think forced them to rush the job a bit. Quite a bit of debris was left along with a section of batting. To be fair, our attic was in really rough shape but I expected a more thorough cleanout. In its current state, it wouldn't make sense to lay insulation down over the debris that is left, which would've been the next step since we were planning to hire them for the reinsulation. Unfortunately we didn't have a walk through to ensure the work was satisfactory before the next phase of work. Given the communication issues and incomplete cleanout, I can't currently recommend their services.

    Before pictures. Sept 2018
    Jenny L.

    First off, I'm a very detailed and picky person and to give a 5 star for Arrow insulation, you know they are excellent. We ask Arrow to come give us a quote as we were suspecting pest in our crawl space. There was quite a bit of new home construction couple blocks away and those usually leads to pest. Jason came for a quote estimate and saw droppings in our crawl space, (thankfully, none in the attic) I wasnt surprised but it's not in horrible condition as the pest probably just recently started coming, however pest urine will attract them to come back so we had to remove, strip and deodorize everything. We were given a reasonable price, around $4000-4500 for our 12 year old home, a little under 2800 sq feet. Price will depend on how much you need and how big or small the crawl space is. Arrow requested Cascade pest to come out for 3 visits and we paid around $350, to trap pest before their tech comes to remove insulation. So in total was a little under $5k for the whole job. I called arrow office and spoke to April multiple times asking about little things here and there. She was very pleasant and happy to assist me. (I was orginally confused why they didnt close and fix the openings before sending cascade to trap, because to me, it's like leaving the door wide open for pest to still be able to come in). Carlos and Nicolas came to remove and install everything. Carlos answered all my detailed questions and provided me all the pictures I requested. It was a 2 day job. They did a clean and thorough job. We also signed up with Cascade pest maintenance to also ensure our warranty with Arrow.

    Jose blowing in the insulation. We had 0-3 inches of insulation prior to this work.

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    1 year ago

    excellent service. Francisco did a wonderful job. everything completed . we are very pleased

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    3 years ago

    David and Alejandro did the best job of insulating my attic that could ever possibly been done!!! they took the time to do a perfect job.

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    Page 1 of 2

    Ask the Community - Arrow Insulation

    Review Highlights - Arrow Insulation

    The bidding process was straightforward, with Jason and the rest of the team providing information about the project quickly.

    Mentioned in 16 reviews

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    Attic Star - PSE Rebate Program | Save Big Today

    Attic Star

    (22 reviews)

    Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

    Wow! Impressive... our initial interview was most thorough with details and specification of the…read morehigh quality materials that were to be used, as well as the efficiency of accomplishing our whole 1,100 sq-ft crawl space in one-day. On the Day of work.... They showed up on time. The first priority was to protect my house by building a plastic tunnel from crawl space to the front door. The whole crawl space was completely cleaned and cleared by lunch time, and all of the insulation was neatly packaged in garbage bags and piled in my front yard. During lunch Ron took these to the transfer station. The afternoon was spent installing new high quality insulation, wrapping pipes and ductwork, and laying down and sealing the new visquine, at 4:30 they were done. My yard and house had no evidence of their presence. Except of course the shiny new crawl space. A Most Impressive Job! Further more.... They will be returning to assure our crawl space remains critter-free. We are impressed! 10 Stars from Us!

    Northwest Crawl Space Services

    Northwest Crawl Space Services

    (8 reviews)

    We needed to clean up our crawlspace because we were having a rat problem down there. I had a few…read morecompanies come over to take a look and give an estimate, but we decided on Northwest Crawl Space for these reasons: 1) Matan came and was very knowledgeable and professional. I also found that he was the only one who wasn't "sales"-y in his approach. 2) Financing was an option with 0% interest if paying off in 18 months. 3) Was the most affordable out of all the bids. Don't get me wrong, the pricing was comparable, but this company won by a small margin in costs. 4) They provided the removal of items and trashing it into the costs. A particular company was going to charge an insane additional amount to do this. 5) The workers who came to do the work were all friendly, professional, clean and quick. They did the job of about 1500 sq. ft. of crawlspace in one day. 6) When we inspected the finished product the next day, we were happy and their work exceeded our expectations! No more crazy smell coming from the vents and everything down there has been sealed and re-insulated, so no vermin should be coming in. 7) Plus, they have a 1 year "Rodent protection plan" for someone to come every 3 months to monitor the rodent traps to ensure us that the rats are not coming in. So by these reasons, I highly recommend this company! I will update in a few months or a year to make sure we are completely "rodent-free" down there. Excellent job!

    I hired NW Crawlspace to redo the insulation under my house, including duct sealing and rodent…read moreexclusion. They were friendly and professional, but a follow up inspection by another company later revealed that the work was substandard, and things that I'd paid for had not been done. After several attempts NW Crawlspace were unable to fix their mistakes, and communication broke down. I paid another company to come in and fix things, and the owner of NW Crawlspace reimbursed my costs and gave what I believe to be a sincere apology.

    Arrow Insulation - insulationinstallation - Updated May 2026

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