This place is a disaster if you want food after playing in the water! There is no urgency or even a hint of care about getting you served within a reasonable time. If you eat at the lodge, be sure you aren't even slightly hungry because you will be starving before you get your food. This applies to any of their food places. Well, wait. The buffet is self serve if you don't mind dry looking food without any replenishing of the trays. It's like they're waiting for the last morsel to be taken by a customer before they put out a new/fresh entree. Tonight it was Italian food. What an insult to all Italians. Ugh. I have eaten better with a jar of Prego. Drive away from the lodge for real food and quicker service. read more

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Don't believe the bad reviews--this place was magical! It felt like a mini Disneyland. We only encountered one employee who was a bit grumpy, but every other staff member was incredibly kind to our toddlers--even when they were having meltdowns because it was time to nap or head back to the room. The staff were always smiling and patient. At one point, one of my children dropped his popcorn bucket on the ground. The staff quickly cleaned it up for us with a smile, and were just so nice about the whole thing. We played the Magic Quest game, and my toddlers absolutely loved it. We also spent a lot of time at the waterpark and really appreciated that there were attractions for both younger and older kids. If you have a toddler, I definitely recommend bringing water wings, though they do have life jackets available to borrow. Our hotel room was incredibly clean--we were genuinely shocked by how spotless everything was when we arrived. The bathroom was perfect. The next day, they even asked if we needed more towels. The TV in the room lets you connect your Netflix account, which was great for helping the kids unwind after the waterpark. We tried all of the restaurants in the lodge, and every one of them had amazing food. We even ate at the fancier restaurant and felt it was totally worth the price--the food was absolutely delicious. We also visited the on-site Starbucks. I'm usually pretty picky about coffee, but we genuinely loved it. We don't have a single bad thing to say about Great Wolf Lodge. We'll definitely be looking out for more deals and plan to come back again next summer! read more

Went here with hubby and our 14-month old son! Our friends and their 2-year-old daughter joined us too. We spent two nights here and we all had a blast!! We got the pup pass which offers you so many cool things including a stuffy from build a bear. Character appearances and evening dance parties were so much fun. The indoor water theme park is open till 8pm each day. Arcade is 24/7. It feels like a mini Vegas for kids. I loved the feel of the room. We upgraded and got a bigger room (initially we booked the wolf day), which worked out terrifically because in the evenings after putting our little ones to sleep our friends came over and we just hung out. Important things to consider: - Getting some food/snacks/drinks from Safeway which is a 10-minute drive. I can't believe I bought a very small snack box (which had carrots and tomatoes and hummus) for 8 dollars... that's a bit much!! - Remember to return the towels you borrow from the water park, so you don't get charged. - Getting the breakfast buffet pass (that was worth it). Good selection. - We didn't like the Firestone restaurant much (everything was too greasy or oily for our taste) and it took long for them to get our food out. Note to management: We should have been informed prior to our arrival that you would be closing early on Sunday September 8...that wasn't fair...and that information should have been stated on your website. read more

very confusing about how to check in. feels like the waterpark was the first and foremost the convenience of the hotel was secondary. We were placed in a room king size suite on the second floor right next to the magic treasure hunt. Very loud people leaning against our door. If you're coming here, please make sure you don't request that room. Not sure that we will be coming back again. read more

Honestly we had a great time. Of course it's not cheap, and there is things you can definitely do to spend less money while staying there. Our room was clean, the bed was comfortable. I have a toddler and he was fully entertained. Late night dance party. Arcade lights and buttons, long halls for running. Toddler pool area was perfect! Definitely want to go back. Fridge and microwave in our room. We brought fruit and snacks for the weekend. read more

Been on hold now for an hour and a half. You'd be better off going to wild waves. This place isn't concerned about the customer experience. read more

Great Wolf Lodge - The wait continues - Resorts Near Me - Centralia, Washington

Great Wolf Lodge is a kid paradise. It is not a parent paradise. If you go into it with that in mind and want to show your kids a wonderful time, you can have a terrific adventure. Here are things I liked: - we stayed in a suite and it was spacious and clean. - my kids loved MagiQuest, and the Master Magi ceremony on the last day was so cute. The guys who did it were awesome. - the water slides were fun - it was nice to be able to order ahead at a few of the restaurants - the salmon meal at the table service restaurant, Fireside, was actually really good - Fatburger at the water park made a good impossible burger - the arcade is so fun with great selection. The bad: - the mattresses were bricks with sheets covering them. Eek. And ya need a good night's sleep after following your kids around all day. Also - the bedding needs an upgrade. - no mobile ordering at Starbucks and long lines in the morning - the breakfast buffet is very limited for the price and could use many more options - the Italian buffet used to be a Mexican restaurant and that was better. Now, they have pizza/pasta AND Italian. - MagiQuest and people taking the elevators to get to their rooms makes for long waits during peak times - they need another MagiQuest game once the first is completed. Many families come more than once. Also - the "boss" fights are way too hard and end up needing parental help. Okay, that's it from me. Time to fully appreciate my comfy bed now that I've escaped the lodge and am back home. My kids had an "epic" time. read more

Great Wolf Lodge - Lobby decked out for Halloween - Resorts Near Me - Centralia, Washington

Pretty ran down, room had hair all over the bed , paint chipping off the walls and a broken shower. This location hasn't done any restoration since it probably opened. Super expensive for the quality you're getting. I wouldn't be surprised if they close down. read more

The kids have a great time, they really do, so we like to take them every year. But, it's really gross. There's drain flies in the bathrooms, algae on the flooring, clumps of hair everywhere. The elevators smell like pee. The hotel area smells like rotten eggs. And on top of it all, the prices for everything are completely ridiculous. You'd think they'd keep it cleaner at that price! read more

I'm going to preface this review by stating that I fully expected to lay out some cash for this trip, that is not what my negative opinions below are about.  Everyone should know by now that Great Wolf Lodge is not a cheap trip and the expected charges were all laid out for us ahead of time.   Our check-in experience was great. We didn't wait long at reception and our room was ready when we checked in at 1 pm so that was great. For lunch, we ordered  Hot Dog on a Stick in the app, it was ready in about 15 mins and we brought it up in our room to eat it. $54 for two adults and one child, all three of us got meals (entree, fries and a drink) and the adults upgraded our drinks to a small chocolate shake and an iced lemonade.  Food was good and filled us up. We went to the water park in the early afternoon and it was busy but not overcrowded.  We were able to find seats by all of the swim areas each time we moved around.  Our two-year-old LOVED the little kid area and went on the water slide at least a dozen times.  We had hoped to try out the wave pool but by the time we got over to that area, it was closed and there was someone in the water with a net so I am thinking someone pooped in it.  Despite this, we still had a great time in the water park and spent a good 4+ hrs there. Dinner is where things started to go downhill quickly. We ate at the sit-down restaurant "Fireside" and regretted it pretty quickly.  There was a 30 minute wait, which wasn't bad.  When we got seated, we noticed that they were only about half full, if that.  Our waitress came by and took our drink/food order, dropped off our drinks, and then we didn't see her again for 40+ mins.  She didn't stop by to fill our beverages or let us know when our food would arrive, nothing.  I didn't even see her serving other tables but I did see 2-3 other servers walking around.  She eventually brought out our food, refilled our drinks once and then disappeared again.  Didn't check in after the food was dropped off, didn't refill our waters any further, didn't ask us if we wanted dessert, none of that.  She popped up again with our bill and said there was no rush to pay but then just left again!  It was super disappointing as this is the most expensive dining option on the property, our son's burger was so tough it was almost inedible and we spent more time with empty glasses than full ones.  It would be one thing if they were short staffed and only seating a couple of parties at a time to keep up with service speed.  It would be another if they were packed and service was slow because they were serving a bunch of people.  This didn't appear to be either.  Overall, we didn't feel good about spending $100 here due to the service and the food quality. Back up in our room after dinner, we had an issue with our upstairs neighbor having a lot of energy and we could hear them running back and forth across the room and moving the furniture around.  There is no carpeting in any of the rooms and darn near no insulation.  You hear EVERYTHING.  Quiet hours are supposed to be from 11pm-7am so we were hopeful we'd have some quiet at some point but when it didn't happen by midnight, we called the front desk at midnight as the noise was constantly waking our whole family up.   The running finally stopped around 1:30am but by the the time we were able to get our boy back to bed, it was nearly 3am.  To say we slept awful and were exhausted the next morning would be an understatement.  We had hopes to get some more water park time in before heading home but none of us had the energy.  The value of staying here is significantly less if you don't use your park passes both days so we hated to leave, but it was the best option given the circumstances.   Before we headed home, we hit up the breakfast brunch. This is where a good value comes in.  We prepaid for this and it was $17.99 per adult with our toddler eating free because he's only two.  We arrived at 10:30 am right after we checked out and there was plenty of food that was hot and fresh.  Not the hugest spread but still a good selection and everything we ate was delicious.  We all cleared our plates.  On top of the good food, we had the nicest server who really took care of us and made us feel welcome.  She was a gem. We did hit up the gift shop as our last stop before leaving. I absolutely loved the gift shop.  Pricey, which is to be expected, but a very wide selection with just about something for everyone.  I was disappointed that they do not carry any toddler size shirts but we were able to find some wolf slippers that fit so it worked out.  All of the ladies who helped us in the gift shop were wonderful.   Overall, the two most expensive elements of the trip for us were pretty bad.  With the price of day passes being so high, it is unlikely we will be back because we definitely wouldn't want to stay the night here again. read more

Great Wolf Lodge - There are lots of activities in the water park for all ages. - Resorts Near Me - Centralia, Washington

I'll keep saying, this place has gone down hill bad. They used to be worth going to. If they want to improve bring back the twin sized beds in the theme room as well as the TV. Last time we went we booked a theme room and my son who is 14, couldn't fit fully extended in the bed. I had to go out and buy a tv for him and his friend to use the PlayStation they brought, because, before the theme rooms had a tv in them. When I booked this place, over 6 months before we went the description for the theme room showed a tv in the theme room. We prepaid for this trip and were charged an additional $150 at the end of our trip. Luckily I was able to get that money back. Save your money and go somewhere else. The water park is ok, but there's wild waves that's much better. read more

Great Wolf Lodge - They said total was $373.96 - Resorts Near Me - Centralia, Washington

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Great wolf lodge is such an awesome place to visit! The water park is so fun and the arcade is great! Wave pool and water slides were so fun. Food is pretty expensive, but the hotel is surrounded by fast food options. And there is a liquor and wine store less than a mile away. The staff is so friendly and accommodating. I have a back injury, and the hotel had a wheelchair I was able to use the whole time. Helpful suggestion: -The rooms are soo quiet. We brought our sound machine. Worked great! -we always bring our amazon firestick when we go places so we can watch our shows. read more

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the pool water tasted awful. not at all like the ymca, which has delicious pool water.

First time staying here and taking the kids! It was fun and worthwhile. The kids loved the water slides and play areas. Love that they serve alcohol and a variety of food to enjoy at the water area. Just remember to bring your ID because they'll check. read more

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My fiance attempted to book a reservation for his sons birthday in a couple of weeks over the phone. He is eligible for the HEROES discount (law enforcement, teachers, etc) - they told him it did not exist. He then asked for the cheapest/smallest room that he has seen online. They said it was no longer available and charged him $500! I was able to confirm the room was still available online, as well as the HEROES discount and another discount. He attempted to call back and cancel so he could rebook using the discount ($140). They would not let him, and he would have to wait some number of days that likely would put him outside of the cancellation window. What a scam!!!!! read more

The trip was about my kids having fun and that was accomplished! The staff were very friendly, the rooms were clean and they were prompt to bring requested items to your room. Was it a money grab? Absolutely. But it always is with these types of places. I believe it says somewhere you're not supposed to bring outside food into the water park, but it wasn't enforced that I saw. I saw a woman with a whole tray of lasagna even. That is a bonus for anyone staying in the hotel and quickly getting tired of pizza and burgers served in the water park area. I do wish there was a rule about occupying the chairs with your items and not actually using them. Many times I looked around to see tons of chairs with a towel or shirt "saving" them, but no one around, this was very frustrating! We had a lot of fun at the non water entertainment parts of the resort as well. My kids loved the dance party and movie. We also had fun at the arcade, but were disappointed at the cost of the toys in the prize area... dollar store items for 1,000 tickets is a bit much. I was also not thrilled about the food choices. There needs to be a middle of the road sit down deli style restaurant. Fireside seemed geared toward adults and the buffet cost is hard to justify. We ended up going to the buffet because the fireside was an hour and a half wait and we were very underwhelmed. It was towards the end of the night and the food looked dried up and nothing was being replenished. I understand not wanting to be wasteful, but if the food is going to be discounted, so should the cost after a certain hour. The snack areas were great for during the day, but when it comes time for an actual meal there could be some improvement. If it were up to me I would not go back, but my kids loved it... so I'm sure we will be back. read more

Great Wolf Lodge - Balcony overlooking park - Resorts Near Me - Centralia, Washington

Check in was quick and easy, Overall the entire stay was great, kids love the pool, activities, ice cream and arcade etc. Although eating at the fireside wasn't very welcoming. Axel was the host up front, no greeting whatsoever, someone needs to teach him proper manners. As we followed him in we saw our family inside already eating, i requested to sit next to them & he says if i sit you next to them i have to charge you an extra gratuity, i then asked why is that he says that's just how it is, which i find very ridiculous. However prime rib was great. Would appreciate if he was taught proper customer service. read more

This review is for the water park and parking only. I have not actually stayed in the hotel. We only purchased day passes. We went with friends for a weekend. The water park itself was nice and fun. We loved all the slides and the hurricane. They were all amazing. We also loved the tidal wave pool. We found that to be really fun. It was overall a fun day at the water park. They also have a hot tub area and a kids/family area as well. I am not sure if it was worth the price we paid, but overall it was fun. However, the business practices are complete and total garbage. The employees that we encountered here were not the friendliest, at all. In addition, we feel that this place is a total scam. They nickel and dime you for EVERYTHING. It seems like everything there is a charge for even though you pay a large price to even stay there or to get a day pass. They even have you check in and check out towels, which is ridiculous. They charge for parking now and they did not charge for parking pre-pandemic. So you mean to tell me I pay $100 for a day pass and I'm required to pay for parking as well? Totally insane! Also, the wait for food at fatburgers was just totally insane. It took forever. They also give you a cup which you have to scan in order to fill your cup as they don't allow refills. That practice is such garbage and them just being cheap. There is no other place I know that does this. That was ridiculous. The scanning mechanism to fill your cup wasn't even working properly. In addition, I feel that for adults they need a better system to identify who is old enough to purchase alcohol. We had to show our IDs more than we were comfortable with. I mean how many people are comfortable carrying their ID around a water park with little to no seating and 100s of people? Not very many. I feel like they should have a bracelet system that identifies 21 and up individuals. Overall, it's a fun water park with great activities, but a lot of their business practices are shady. I recommend preparing for a lot of extra expenses if you go there. I will go again for the water park experience, but the next time I will know better what I am in for as far as expenses go. They need to do better for their customers! read more

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Had a fun time spent lots of money there, when I got home I realized I had left my 130$ pair of Nike dunks under the bed called them was on hold for an hour no big deal just for them to say I had to fill out a form online for the missing item I did so, then received a email 2 days later that my stuff was unable to be located and I truly find that hard to believe. The whole three days we were there they had the same housekeepers cleaning the room. Two of the females got in multiple arguments with each other, and one female even told a guess "she didn't give a fuck" after they apologized for knocking towels of a housekeeping cart. I've tried called the last two days to try and see if it is possible to speak to those workers I cleaned my hotel room i put all the trash tied up by the door made sure all laundry was in one spot. Im just so upset I spent all this money and lost the only good pair of shoes I have right now. The lost and found isn't even a thing you call them and no one ever gets back to you. I also made a post on Facebook so many people have lost so many items most likely being stolen by house keeping. read more

We loved our stay here. So fun for kids! Rooms were clean and comfortable. There's fun for toddlers and big kids. We were there for Halloween so there were a lot of activities. Not sure about the rest of the year. The restaurants weren't that great and not much else around. I'd recommend bringing snacks. read more

5 stars!!! I had so much fun with my kids. So many cool attractions. The waterpark was absolutely amazing. It was so big and my kids had so much fun riding all the rides and slides. and I really recommend doing the magic quest because it's so fun to keep your kids entertained and happy. and the hotels are absolutely amazing and so fun for kids. There's a small thing called a wolf den and it has a bed and a small window. It's so cute and so nice and I just 10 out of 10. I totally recommend it. it's such a fun experience to take your kids!!!!! read more

Great Wolf Lodge - Magic quest - Resorts Near Me - Centralia, Washington

Friends were staying here and I elected for a day pass so I could hang out with them. This is a giant almost overwhelming facility, more like a resort or casino in scale and scope. Of course, once you get the lay of the land, it's fine - and very fun. You are greeted by a huge lobby with fireplace. The theme throughout, of course, is wolves and woodland creatures. There are multiple activities for kids from a magic wand/magician scavenger hunt of sorts to an obstacle course (not open in winter, I don't think), mining for "treasure," and of course a giant water park (which is the main reason to get a day pass). Also an arcade, gift shops, and several places to eat. The staff was universally on board with making this a fun escape for families and kids. For the size and scope, very clean and well maintained. Charming decor, loved the animal foot prints on the carpeting on the way to the rooms. My only complaint was that parking was not included in the day pass (come on!); other than that, highly recommend at least dropping in to see what they're all about. Feels like summer all year and at the same time they do it up for each major holiday. read more

Great Wolf Lodge - Resorts Near Me - Centralia, Washington

So my girl and I visited Great Wolf Lodge in Centralia, Washington. While the place looks great, it has a number of so so attractions. They claimed to have a nice wave pool, when the thing is actually making waves which isn't very often and when it does make waves, it's waving for about 3 minutes and still (no waves) for 20 minutes! It's a long wait time. The waves are sloppy jalopy and there's too many people in the pool to do anything with them. For starters, the locker rooms and changing areas are pretty small compared to how many people are there at one time. The large lockers are stacked from the floor all the way to about 6 feet high and of course none of them are available except for the ones on the floor, so if you're a little older, you'll find it very difficult to bend way down to put stuff into or remove stuff out of your locker. They could put these things on some type of shelf and made more lockers that are much easier to reach. The parking is not that great either, and they are now asking for paid parking. It's not enough that you have to cough up $75 per person just to get into the place, now you also gotta pay about $20 to park in there parking lot. The air inside is quite humid and stuffy. Slippery all around and too many young kids running around without parental supervision. Other than these things, the lodge is ok. read more

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Reading through recent reviews and I'm quite surprised that they are so low. My family - 4 month old, 2 year old, husband, my mom and I - recently stayed for 3 nights and we had a fantastic time, especially my two year old, as we celebrated her birthday there. It was also our first time ever at GWL. *warning* they are currently undergoing construction. During our stay, the back half of the lobby was closed off. I follow a Facebook group dedicated to this specific GWL location and previous visitors have stated that construction has been happening for quite sometime. After looking through old Yelp photos, it looks like they've modernized the place during construction which, I heard will continue on until 2024. With the back half of the lobby closed out, it seemed chaotic when activities were done as the activities were located right in front of the construction wall. The space was too small as there is so much foot traffic there (people checking in, buying Starbucks, buying pizza, etc). With Christmas right around the corner, GWL has decorated the lobby to suit the occasion. I love that the finale of the dance parties end with "snow" falling. Additionally, they have Mr. and Mrs. Clause stop by for a photo-op in the late afternoon. Waterpark: I can only review the toddler area because that is the only place we played in. The toddler area has two areas; one area with 0 ft of water and the other 1 ft of water. My daughter got bored pretty fast in the 0ft area and basically stayed in the other area the rest of our visit. She totally loved walking and splashing around. They also have cabanas for rent. With that being said, I was surprised as to how small the waterpark was. I had assumed it to be bigger from the outside but I was wrong. Additionally, it is really hard to find a spot to sit unless you go in during opening. The weekend was pretty horrendous as there were so many people. Weekdays would be a better time as we were able to find chairs and a table (and this was around 11:30am). The water park itself was humid and hot upon entering but once my body regulated, it was perfect. The water wasn't too bad and it got warm once I played in the water. The toddler/baby area is closest to the food/restroom area. Food: If you want to spend less on food, ordering outside would be best, however, my husband and I simply didn't want to leave the vicinity due to having 2 kids under 2. It was more of a hassle to leave than to spend more money on food. We ate at Buckets (in the waterpark), Hungry as a Wolf and Lodge Fired Grill. I was impressed with the options at Lodge Fired Grill. GWL app: Amazing! Download it as its very convenient. We ordered our food on the app. It also provides daily events and allows you to select reminders before an event takes place. Chat option is amazing. I couldn't find the housekeeping line anywhere in the room. Used the chat option on the app and we were given towels within 30 minutes after my initial contact. Checkout can be done on the app too. Room: we booked the room with 2 queen sized beds and a pull out sofa bed. The room was ok. Bathroom was tiny and the sink was outside of the bathroom. There closet, if that's what you call it, was open (no doors) and very limited space. My sister-in-law slept on the sofa bed and she said it was pretty comfortable, however, it was noisy when she moved. As for a microwave, it is available in the room. It is small but it is quite useful. With that being said, the windows do open so you can air out the smell of whatever food you are heating/bringing in. Beds were comfortable. Wi-Fi was crap. Better off using data. Free wolf ear headbands are also available for guests. They are available for pick up at the gift shop Reason I docked off a star: Wi-Fi was terrible Parking was pretty hard to find Construction (they should have lowered prices as guests don't have the full experience Elevators are sooo slow Resort fee is added on top of having to already pay the rooms read more

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I have been going to this place for over 12 years and since they remodeled and corporate centralized it is horrible. Came here for 2 nights for my sons birthday and the wave pool has been closed the entire time! Remodeled and took away the imaginative clock tower with active characters to be replaced with a full liquor bar when you enter the lobby. Not a great example for kids or adults who need to also be an example and take care of their kids. The magic quest has been replaced with all technology so if you are coming to get away from screen time, that's not happening. The remaining open pools are severely overcrowded and irritated people. Also parking is now $19 per day. I know that everything is charged but how else are we supposed to get here. Total rip off and even after talking to management nothing done or considered. No pool. Will not come again. read more

Do not check out through the text. Go to the front desk and check out in person to make sure your bill is correct. After calls through customer service I was told I had a $0 balance and didn't owe anything. The next day I saw two upgrade charges that customer service said was adjusted off. They won't take responsibility and you get the run around in emails. So frustrating. read more

Beware the hidden parking fees. They don't make it clear and will nickle and dime you throughout your stay. read more

Don't go here If you are around 300 pounds. They denied us access to the slides. We were never notified this was a problem. We could literally only do the wave pool. 328 dollars to use a wave pool. Whoopie!! No way to contact manager. Just a bunch of crap. Shame on you great wolf! read more

1600$ WITH PROMO CODE to stay two nights.. I dont care if its not renting lut the entire floor then that is freaking insane!! Wouldn't let me try other promo codes either claiming it would cancel my reservation?? So reservation make it? Duh... Told me my stay was 400$ first night and 500$ the second.. only for it to come out as just under 600$ and 700$... plus they added fifty bucks per person in a 6-8 person room.. Which apparently ACTUALLY means its a 6 person room and fifty bucks per person over 6 but they will not share that bit w you.. they tell you the room fits eight and leave it at that for the charges to explain the rest! Not ONE WORD NOT ONE TIME OTHERWISE! the promo code i used supposedly got me 100$ off.. themonth before.. just 16 days earlier they were giving away my exact room via promo code for 99$ a night!! Yet the BEST code is could find got me one bucks off a 1600$ bill... And thats with a birthday addition to the bundle for just under 100$ but NO OTHER ADDITIONS! THATS JUSTTHE ONE ROOM FOR TWO DAYS!! THAT IS INSANE!! MUCH LESS TO CHARGE ME MOOOOORE THANTHEYD ALREADY EFFING TOLD ME!!!! SCREWW THE GWL Ps! I almost forgot the customer service!! So I call to question this bs and I get transfered NO JOke FIVE FREAKING TIMES!! before I finally snapped at the operator that she dare not transfer me kne more gd time! Each area said another one was responsible for fixing the charges.. which btw WERE NEVER CORRECTED! the attitude thrown my way was well all i can do is escalate the issue and they'll get ahold of you. Two days later.. nada.. nothing.. still charged. They're not fixing shit. Guaranteed. I was so excited to have a slumber party for my son's 16 and have every friend with him.. you stole every penny I had to do anything extra for hus big birthday. Golden birthday to be exact.. Big thanks. Really. Smh​ read more

This was my first time at a Great Wolf Lodge. We came here in July. Really happy to experience the Washington one being that we are from California. We have family in Oregon, so this location worked for us since we were visiting Oregon. Room - we got the Den/Cave room. Our kids loved their bunk beds. The room was very spacious and loved the high ceiling especially for being the 1st floor. The beds were comfortable. We ordered the birthday package and they placed the cake and the balloon at the table in the room with a birthday door sign. The only Con would be that we paid for the patio and we basically got the parking lot. So there were no privacy.. we couldn't go outside and hang out because it was the sidewalk and parking lot. Also, it was a lot more expensive compared to other locations when we compared prices. However, I would come here again. Service - everyone was so nice. The quest, store, and hotel services - everyone was very accommodating. The quest employees would help us out at times when we asked them. Store employees - answered all our questions and checked to see if we were finding everything okay. The restaurant - since it was buffet - everything was self serve. Hotel staff - my daughter left her wand belt at the room after we checked out - the staff gave us another voucher for a new one which was really nice. Great experience overall Quest - I am a total gamer so I personally enjoyed it and was leading my kids and nephews/nieces around to solve the quest. It was super fun. Highly recommend the quest. Mining and arcade - everything was fun. our kids and family (adults too) highly enjoyed everything. Food - there's a lot of food places you can buy. There's also a starbucks. You can also buy food from outside and bring it in your room since there is a fridge and a microwave. Pool - There are many different pool areas and slides. My kids, family, and I enjoyed every section. There are lifeguards there to monitor as well. I heard that this one has a smaller kid area compared to the anahiem one but it was huge to me and my kids. The only con is that the towels area is really far inside the water area. Wish it was closer. Seating - there's a lot of seats .. you really only need 1-3 chairs because people don't really sit on them if you're swimming. Overall - fun and will do it again. read more

The resort has change a lot but still nice to swing by for the weekend but the restaurant Fire Side oh no no the food is good but the service it's something else. Our server Michelle seem that she was not having a good day and it sucks that people can't just fake it until you made it attitude. Like Michelle is not our fault and that sucks it definitely ruins the atmosphere. Blah.... read more

I'm giving one star(otherwise in my mind this place deserves zero) because of the amazing employees in the onsite Starbucks. I asked for a little creamer and they sent up a half gallon. Thanks. Just needed a splash. But really appreciated their willingness to help!!! The resort it was FREEZING. I mean cmon. We have to walk wet back to our rooms and shivered the entire way. Every single thing in here was over priced. they for sure cater to the small children that will be begging for everything. For two nights just the room was $600. I personally other than Starbucks didn't spend any $ inside. I drive offsite for food and had DoorDash bring me food the second evening. For $600 you can get a nice hotel outside Disneyland. For another $600 you can get two days at Disneyland. read more

It can be an expensive experience if you do not look for some coupons and plan your dining ahead. That said, they do a great job of providing a special experience for kids. The water park itself is impressive; hours of exhaustive fun for families. Outside the pool area, are dozens of photo opportunities, games, activities which climax with an evening dance party. Burgers, nuggets, pizzas are readily available and run in line with most fast food experiences. There are 4 different place to find food including the Grizzly Rob's Bar and the Lodge Wood Fired Grill for a more adult palate. A good size arcade and gift shop provide some memorabilia for guests. Recap all of the previous day activities at the breakfast buffet or in-house Starbucks. read more

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Tried this place again 2023. Same horrible check in. Same dirty environment. Hair, bandaids and hair clips in window ledges. The got damn air inside is so chlorinated we couldn't take it for more than 2 hrs. Food is sub par cheap quality. The area has grown some but still a toilet. Too much money for too many jackals kids, parents and service. read more

Our sheets were very dirty. We came back to our room late and we noticed our sheets were dirty. I called the front desk 2 times asking them to bring up sheets and they took a long time to come. Every time I come here it's always something different. Last time we came there were pills left in our room. This will for sure be our last visit. Super yucky for $200 plus dollars a night. read more

Great Wolf Lodge - Dirty sheets. Small sketchy black dots. - Resorts Near Me - Centralia, Washington

1/2 the lodge is closed. The major interactive and entertainment grand lobby is completely blocked off. It's just a hotel and pool for full price still. Deeply saddened at what this cost us. read more

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Breakfast buffet- I am gluten free/dairy feee and the chef came out and talked to me about what I could have! They even asked if I wanted a specially made gluten free/ dairy free pancake! Quest- need to make the Shimmer tree shorter!! It was so long to wait for every kid to do it!!! We tried to go to another tree to do it but it wouldn't work. We waited more an an hour for that tree! It was very overwhelming with the number of people doing it. Beds-I woke up all the time because the beds were hard and my back hurts this morning. Rooms-we had a suite and it was nice and spacious! Loved that they had a refrigerator and microwave. Starbucks- they need a pre order and then it texts you when your drink is done instead of waiting in the super long line. Waterpark- the kids had a lot of fun! Slides were great. Staff was great! Loved how they watched every area of the pool for safety. I enjoyed them actively looking because I felt like they were actually paying attention. We also watched the lifeguards practice saving each other, that was reassuring. Construction- It is hard to enjoy yourself with so many places blocked off. I feel like we are missing out on stuff. That said, I think it is time for new carpets. :) They were very dirty. Cantina- it was delicious. But it needs to be some type of buffet, we waited way too long! Maybe 1.5 hours. We almost missed the trick or treating. So we sent the kids out to trick or treat while we waited for food. Texting- loved that they texted when our room was ready. You can also text and ask questions. read more

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Please do not book this waterpark! I booked for one night at the Sandusky location and paid over $350 in full. When a medical issue came up for a member of our family, I had to cancel. Even though I canceled in plenty of time for the "allotted cancellation time" they told me that instead of canceling, they were going to put us on a "reservation hold". This was not my decision, it was theirs. That reservation hold meant that I could rebook our one night stay anytime within the next year. Fine. Again - not my idea, not my decision, but I was told that's what was going to happen. Last week when I went to my app to check on my "reservation hold" I was told I had a balance due of over $700. Over $700!?! I don't understand! I paid in full and it was only for one night. When I called them they couldn't give me a straight answer as to why there was an additional balance due. I decided at that time to cancel completely. They told me that I was welcome to cancel, but that I would not get any of my $350 back because they had placed me on a "reservation hold". What?!?! I tried to plead with them and tell them that they can't hold people's money hostage-I had in fact paid in full with my credit card when I booked the room. Now you're telling me I'm not allowed to cancel??? That's exactly what they're telling me. I asked to speak with a supervisor. He was very nice but confirmed what I was saying. It's like Hotel California there-you're not getting your money back! Heed my warning. read more

I'm torn between a 3.5 and a 4. Kids love this place and I can see why, besides the water park there's an arcade, they have miniature golf, a mining station and maze which is really cool, a candy store, build a bear, and more. So for kids this is the place to be. Plus activities throughout the day and dance parties to end the night in the lobby. Great wolf lodge delivers on its wilderness theme to give the camping illusion which too for kids is fun. But holy balls this place is expensive. Who would have thought glam-ping with a water park can run you so much. From the room to the paw pass ( which has a bunch of the activities sold together at a discounted rate) food and merchandise everything is extremely marked up. The Pros -Kids absolutely love it and are stimulated the entire stay -Lines for slides aren't too bad as far as wait time goes -our room was extremely clean -the breakfast buffet has a good variety of food -it's super easy to do the self check-in/check-out -this place provides happy memories for kids that'll last hopefully a lifetime Cons - when you stay here in order to have the full experience you want to go with the law pass but then even with that there's still more add ons on top of that that staff try to sell you on - the law pass was fun but if you're only staying one night it's almost too much to do if you want to swim a lot - a lot of places seemed understaffed so wait lines were super long ie getting our ice cream took forever with only 3 families ahead of us. Turning in the tickets to get prizes from the arcade/ getting balls and sticks for miniature golf were in the same area with only 2 staff members and that too took 20+ minutes with only 2 people ahead - some staff just are doing the motion of their job but seem like they don't really want to be there -food here is overpriced yet not best quality But even with the pros and cons the kids always end up having a great time here. Just when coming be prepared to spend money. read more

Great Wolf Lodge - Wave pool - Resorts Near Me - Centralia, Washington

We went to this location for my Daughters Birthday, and the Waterpark, Waterpark, Waterpark!!!! Absolutely fantastic for any family size. The raft slides were absolutely phenomenal. The wave pool was awesome as well! The gift shop was incredibly expensive, $16 for a large candy cup (about 6-8oz) that didn't look appealing so we skipped that. Everything was incredibly pricey in the shop, so we skipped on souvenirs as well. The arcade was decent, the games were fun to play but incredibly expensive per play on each one. $2 on average per play, going up to $6 per play for the VR games. Room Service could use an improvement in proactivity regarding a guests request for restocked towels, or additional pillows. We requested 4 additional pillows and never received them during our overnight stay. We requested them 5 hours before we went to sleep. No update or call back to be sure that we received them. The Mini Golf is $7 per person, and has only 6-7 holes to play, with no music inside the area, including an extremely dark putting area. I would suggest increasing the black light brightness, as well as get some AC flowing in there for the hotter days. I also suggest playing upbeat music in there so it isn't so quiet, so guests really feel immersed within each area of entertainment. The ice cream shop was wonderful, I ordered a jumbo dippin dots ($7.99) and it took me quite a while to finish, so the portion size is awesome, and the flavor choice is perfect, a great range of them. They had a storytelling area that we had no idea was part of the experience, so we sat and listened to that, and there was a kids dance part of the evening, with upbeat music that we joined in for, with my Wife by my side! All in all, it was a first experience for us at this location, so we came with higher hopes of everything blowing us away. Granted the waterpark and arcade were cool, the other areas fell short of enjoyment as it didn't feel like it was truly immersive, but definitely try things out once to gain the experience and make your own opinion about it. Food prices - $$$ Breakfast food price for adult - $25/per Breakfast food price for kids - $13/per Kids under 3 eat free Breakfast I recommend giving this location a try, as the highlight of the trip was definitely the waterpark. Be prepared to budget your finances to ensure you're able to plan out accordingly with the pricing of the different activities. The day passes only include the waterpark area, everything else will cost you money to participate in. I hope everyone has a wonderful visit after reading my review, and may their time be blessed, safe, and memories made great! God Bless! read more

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