I lived in Zilker Walk apartments for a year and had a good experience while living there…read more Maintenance requests were responded to promptly, and the staff was professional and kind. However, the post-move-out experience has been less than stellar. Residents should be made more aware by management of the professional cleaning charge in move-out instructions and the lease agreement. Unfortunately, they will charge you $135 for things not stated in the lease, which is not legal. My experience included a cleaning charge despite having thoroughly cleaned the apartment. The lease didn't mention that professional cleaning would be required, and this was only noted in fine print in a PDF sent a month before move-out. State Street will claim that you received a resident manual with your lease, but I never did. Management should be clearer about this provision to avoid confusion and unfair charges. I would have nothing but good things to say about this company if it weren't for this deceptive practice of deducting fees for things not outlined in the lease.

I live in one of their properties. Pros: on the affordable side, large units, and the company likes…read morepets. Cons: not super fast at responding to questions or maintenance requests, dirty exterior (tons of dog poop everywhere. Literally everywhere. Cobwebs and dead insects in all corners. Parking is an issue (daily firelane lane and handicap parking), and sadly, neighbors aren't friendly. Hidden monthly fees too. We have to pay electronically but then they pass on the fee to you, the customer. Not sure if I would recommend to a friend.

Our realtor Dave Longoria with Tower Realty is truly such an amazing realtor but honestly just an…read moreamazing person in general. My husband and I have had him as our realtor for 3 years now and I'm so glad that we met him because he's done so much for us! He's always on time, reliable, and he's truly just amazing at his job and will go above and beyond for you/your family. Cannot recommend him enough!!(:

It looks like our friends at Tower Realty Austin really like to play games. It looks like after our…read morefriend isabella moved out. You can read her review in the comments about last year (2024-2025). Now let's talk about this year! (2025-2026). Now first of all I will say thankfully our car never got towed. But what I will say is they let us live with mold in our apartment for a month after letting a leak continuously, grow and worsen for three months. They refused to do anything until I called my lawyer and reported them to the city of Austin. Never sign a lease here because the contractor told me he just patches it up and that they need to fix the actual building :) 2300 Leon st apt 204.

Many of you who follow my reviews closely know I am often considered The Final Authority on food…read moreand drink. But what many might not know is that my authority really stretches beyond food and drink, and can be applied to basically any business. I preface this review only because I want you to know that I am supremely qualified to review a property management company. In fact, no one is more qualified than me, The Final Authority. So let's start with the basics: does this company provide shelter from the elements? A resounding yes. Not only do these apartments have roofs, they are also equipped with all of the necessary walls and plumbing one might expect from a high end domicile provider. Say goodbye to running for cover at the first sound of thunder, these apartments keep you safe and dry. Every time. As far as the staff goes, they have won over my trust and I would be willing to give up all my possessions and vanity if it guaranteed their continual safety. In short, living in a Spearhead property will be the best decision you will make in your entire life. Thank you, The Final Authority

I spoke with the apartment locator about the fact that I was a full time student and needed a place…read morethat would accept a cosigner so the next day we went to the first Spearhead property location on South 1st and discovered that the apartment they were supposed to have open for us had been moved into...overnight??? WEIRD but whatever, I still had another place to look at. I really liked the other location and wanted to put in an application right away. The apartments were in the process of being remodeled and they told me that the specific unit I wanted would be ready before my move in date and until then they would discontinue work on the other units in order to have mine done. I got my application in that day. ***This is when things started to go south.*** For starters, the lease was beyond unprofessional. Normally there is specific terminology used in legal documents and contracts such a lease agreements. This one did not have anything of the sort. I knew I needed a separate form for my co-signer but they didn't provide one. I was confused on many areas and tried to call to get help but no one even once answered the phone. When I tried to Email no one wrote back. They sent me to another apartment complex (not either of the two we visited) where I was expecting to meet with a leasing agent to drop off the lease agreement. NO ONE WAS THERE They never called me back or returned my messages, instead they Emailed me. THEY ONLY EMAIL.I was starting to get very irritated and unsure of who I was doing business with. I never heard a real persons voice or saw anyone to direct my questions towards. I told them (still at this point I didn't know who "they" are) that I would feel more comfortable dropping of money in person because I didn't want it to get misplaced or stolen. They then told me that someone would be at the office this time when I dropped off the money. When I arrived not a soul was to be found, but I still left the money. When they finally Emailed me they told me I needed a co signer since I was a full time student...which is what I told them from day one. Never the less, I had my cosigner fill out the application and I was approved. If only things were that easy. Out of nowhere they told me I had to pay first months rent and send them my bank account information to process an automatic withdraw. WHHHHHHHAT???? Who does that??? I've rented at a lot of places and never once had to do this. I tried to call them again. STILL NO ANSWER. I was more than concerned. I had never met anyone one and they were asking for my bank account info? shady shady shady The lease was signed. I was approved. We had the move-in date set but it wasn't for two more weeks. Normally you pay the first months rent the day you move in. You get the keys and you fork over the money. I am cool with that. Cool as cool can be. I honestly had not anticipated paying two rents at the start of the month and had to wait for my next check. Plus, how was I supposed to be ok with giving a stranger my bank account info? Guess what happen though...THEY CALLED ME!!!! GRACIAS A DIOS! The first time I had ever spoke to someone. I told them my concerns and asked them if there was any other way to do things. They gave me a firm NO. WHYYYYYY did they not explain this all in the lease agreement???? This is important information. HELLO. I never would have agreed to that. After speaking with MALARY we agreed that I could pay the first months rent on the first of the month and I would give them my bank account info when I had the keys. COOL, everything is now peachy right? NOOOOOOPE A few days later she Emailed me saying they were backing out of the lease. Is this even legal? All my reservations were confirmed. They are shady people. I tried to ask why and all she said was "I think you should find someone you're more comfortable with." UUMMMM OK???? I had less than two weeks to find a place and she had all my deposit money. I couldn't have been more upset. EVER. I seriously regret ever giving these people a thought. They are never there. Do they even exist? Maybe they are vampires. WHO FREAKING KNOWS. I strongly advise against doing business with these people. SKETCH FEST. I would stay FAR FAR FAR away from these people.

The most unorganized company I have ever experienced. They changed their name to Austin Property…read moreManagment group. They don't return phone calls, you can never get ahold of them, they have AI running the entire company. They text instead of sending appropriate emails, they lost my first months rent Cashiers Check and it is now August- my move in date was April. I am completely disappointed in this service since day 1. Don't waste your time if you find a cool home to rent out and it's Managment by this company... you will be disappointed.

Three words come to mind: terrible, horrible, avoid! I found some properties that I wanted to look…read moreat on their website, and I received an email from Christina at Realty Pros. We set an appointment to look at places Monday at noon. So far so good, but then it began going downhill. Christina called me at about 10:30 on Monday (read: only an hour and half before our appointment) to ask me some more questions about my needs, and turns out none of the places I'd picked actually fit. She agreed to keep looking around and sent me some links to places she found. Every place she sent me was outside the geographical area I wanted to live in, and in really bad parts of town. I kid you not, according to google street view, one place was across the street from "Ideal Fadez & Colorz". I emailed her back and politely reiterated where I wanted to live and asked if there was anything else she could find. Her response (and this is copy/pasted): "I am not seeing any right now. Check out our website and see if there is anything else you are interersted in and I wlll be happy to show it to you." Is this a joke? The whole point of getting a realtor is to cut out the legwork. A few days later she emailed me to see if I had "found anything". No, honey, that is YOUR job, and I am SO done working with you.

I could not be more happy with the level of service and knowledge Towers Realty brings to the…read moretable. Amber gave me confidence, earned my trust, and baby stepped me in times of need. Other team members I met along the way, like Travis were incredibly flexible, and responsive. There really couldn't be a better group in the business. I had originally started working with Towers in August of 2019 but soon took a break for several months because work had picked up. During my break I was not hassled or pressured in any way. Which was great, because that would have driven me away. When i finally resumed my search, Amber hadn't missed a step. She remembered every detail and it was as if only a few days had passed. She helped me find my perfect home :) She has great taste and was proactively able to present several fantastic homes that were not on my radar during the search. Once I was under contract on my home, Amber guided the process and was able to solve problems and help troubleshoot issues. She was a strong advocate for me throughout - not afraid to negotiate the price when we felt it was the right thing to do or take others to task when they made a mistake on my file. Cheers to Towers Realty!

I worked with Andrew Hackemack at TOWERS for my latest move and I cannot express how wonderful the…read moreexperience was. Andrew takes time to understand what your living needs are and makes recommendations that have your best interest in mind. He was incredible helpful in answering all of my numerous questions, but also bringing up useful considerations that hadn't crossed my mind. He made finding a new home easy. He went above and beyond for me, and I can't recommend enough for anyone else!

Piggybacking off of my 1st review. The manager is rude and racist. He was only questioning my black…read morefriends about who they were visiting etc

*updated review*…read more Location is fantastic and apartments are in a livable condition. However, Management is as awful as the paper thin walls. I can hear my neighbor's every move, including his snoring in the night, when he relieves himself, etc. Steven the leasing office guy gives me the creeps and we've had arguments about maintainance requests, complaints, thermostats, etc.. Whenever I've had a problem that seemed unworthy of his attention or the same complaint repeatedly, the responses or even acknowledgement would stop. The grounds are generally pretty clean, except for the dumpster area where furniture typically sits for weeks on end and front lawn area where trash was typically disposed of and later discovered/eaten by my dog. This is a non-gated community near businesses, construction sites, hospitals and bus stops. There is a lot of traffic and nearby noise Monday-Friday, 7am-6pm. Nights and weekends a little quieter, but there is typically no parking left on the lot after 8pm. Furthermore, it's not unusual to encounter homeless and other groups of sketchy people wandering around the premises, specially at night. Package thefts, car hit-and-runs and property damage is also common. During my year and a half here my new car got A LOT of dings on very angles, presumably from the small, inclined parking spots in back are and careless neighbors. Most of the small community is pretty chill with the exception of a few, but it's a mix of students, young and old professionals, and lately a few small family's. There are only 24 units so you will see and interact with everyone at some point. I averaged about $1,000 a month with the high utility bills from the poor infrastructure and insulation. I had continuous issues, which only got worse and worse. During my last months here, my vigilante, 50-year old, unemployed neighbor started stalking and harassing me daily. Ultimately, upper management let me break my lease, which I'm grateful for. BUT, they would only give me my security deposits back after I deleted my negative reviews. To me that's really unethical and explains why THERE ARE 0 negative reviews. I'm a happier and healthier human now that I don't live here. If you like to lay very low and don't mind constant aesthetic or outdated appliance issues, not having a lot of privacy and wearing earplugs when you need peace and quiet then this place should be perfect and need to be close to downtown then this place should be perfect. I actually somewhat enjoyed it for the first few months. BEWARE!!!

After my first two home purchases, I was pretty jaded about realtors and questioned how much value…read morethey really added. Ross and the Speed & Neuren Group completely changed my mind! I can honestly say we couldn't have gotten through this process without him. He went to bat for us when it mattered most. And when last-minute issues came up with the sellers/inspectors/repairs, he went above and beyond to keep everything moving. Even though he regularly works with homes far more expensive than ours, he never once made us feel like anything less than a top priority. He's knowledgeable, responsive, strategic, and the kind of advocate you absolutely want in your corner during one of the biggest purchases of your life. We can't recommend him highly enough. He'll be the first person we call when we're ready to sell.

Lindsay was an amazing realtor, and her entire team went above and beyond to help us find and…read moresecure the perfect home. The market in Allandale can be stressful, but we had the utmost confidence in Lindsay and knew if there was a house even close to being market ready, she was going to be the first to find it. We trusted her completely to guide us through a multiple offer situation. She told us exactly what needed to be done, and we were able to put together a compelling offer that wasn't even the highest offer. Not only did we find a house and close in less than a month, but one of her team members found a renter for our current house in 2 days. Lindsay has the best contacts to make sure everything went as smoothly as possible. There is no question that if we buy or sell another home, Lindsay will be our first call.

As a first time home buyer shopping within the foreclosure market, I could not have worked with a…read moremore accomodating, patient, and informative agent. Jeff made himself available either in person or by phone each and every time I had a question or wanted to view a property. There simply was not a single step in this process that did not have Jeff's participation and counsel. I never felt that he wanted to impress a particular property on me over another, nor did he hesitate to offer his candid opinion when I needed it. If I can say that the shopping and purchase of my home has been the LEAST stressful part of this journey, then I can only do so by giving proper credit and praise to Jeff Walker. Give him a call!

Jeff Walker is a great Realtor to work with. He's a native Austinite (which is hard to find these…read moredays) and really knows the Austin real estate market. Jeff helped my husband and I purchase our first home here in Austin. We were looking at some of the hottest areas in Austin like South Lamar, Travis Heights, Mueller, and North Loop. Jeff was very patient with us and honest about his thoughts on the value of a property compared to the list price. He made sure we got a great deal that would be a valuable investment for us. I couldn't of done it without Jeff's help! Highly recommend :)