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    Great Neck Pools

    2.4 (20 reviews)
    Open 10:00 am - 6:00 pm

    Services - Great Neck Pools

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Great Neck Pools Photos

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    10 years ago

    Did not show up when scheduled. I took off work to learn how to open pool. Will not use in the future.

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    East Coast Leisure - Mid Atlantic Leisure expo

    East Coast Leisure

    (27 reviews)

    $$$$

    My motorcycle broke down on the side of the street and the assistant manager allowed me to come…read moreinto the store, gave me a phone charger, even offered me a ride to get back to school. he went above and beyond just to make sure I was safe and had a way of getting home. I could not have asked for more help 10 out of 10 experience. it spoke levels to the character of all of the employees with an East Coast leisure. They don't just care about your service. They care about your safety.

    My husband and I came in over the labor day weekend to inquire about a pool. There were no…read morecustomers in the store but we still waiting quite some time for someone to come out and great us. We let them know we were looking for a pool and were still torn on inground or semi above ground. The gentlemen told us to look at the examples on the wall and he was going to get someone to help us. The sales person who came out did not answer any of our questions and had us talk to the original person since I guess he didn't want to sell us an inground pool. The original person showed us 2 pictures on his phone and the basically pushed us out the door. We had to ask for a pamphlet. We ended up going somewhere else and purchased a pool that day from them. Not sure what they were thinking there, I guess they didn't believe we actually were in the market for a pool but we were treated like we were interrupting something and they didn't want us there. We definitely won't be back for supplies for our new pool.

    Coastal Leak Detection

    Coastal Leak Detection

    (11 reviews)

    I used Coastal once before several years ago to repair a leak in my in-ground concrete pool. They…read moredid a good job, though they did not reinstall my main drain cover they removed and said they would have to charge me for another trip to reinstall it. However this year when my pool started leaking again, I contacted them (starting in June) asking when they could come back out. Over the next two months, they told me again and again that they would be out in the next few days, the next week, etc. Unfortunately they never showed and never once called to tell me they would not be able to come out. After 2 months I was forced to find another company to do the repair. While I was calling looking for an alternative, I related to various other companies that I wanted to use Coastal but could not get them to come out. Two of those companies, on their own, told me that Coastal was known for that. Again when Coastal did come out a few years ago, they successfully fixed my leak and for a reasonable fee. But after calling them this year five times and being promised support, but never getting itt, I won't be a repeat Coastal customer.

    if I could give more stars i would! Justin came within 1 hour of my call, he identified and fixed…read moremy pool leak in under 10 minutes. The leak was conspicuously hidden behind the ladder where we would not have been able to find it ourselves. It was well worth the money to patch vs buying a new liner. Thank you!!

    ASP - America's Swimming Pool Company

    ASP - America's Swimming Pool Company

    (7 reviews)

    Buyers beware! The price and the guys that installed the pool liner were great. Our pool light has…read morealways worked prior to the install of the new liner. Turned the pool light on for the first time since the installation and it didn't work. I asked the owner if they could come fix the light and he said they would come look at it for $195.00. After paying thousands of dollars for a liner and the light worked perfectly fine before you would think the owner would take some accountability instead of trying to get more money!

    Their communication and customer service is terrible. They repeatedly no showed us without so much…read moreas a text. We would have to contact them to find out they weren't coming out. This happened numerous times. When they did show up, they didn't work a full day and it would be days until they would be back out again. They would never give us a heads up that they weren't coming, they would just not show up. We would have to call them to find that information out. As a business owner, I understand that things happen, but the lack of communication was ridiculous. We also had issues with a leak, which wasn't something we had hired them to repair, but Will told my husband that he would bring drain tubes to put behind the liner to prevent wrinkles in the liner. Again, he never showed up like he said he was. We then had 2 large wrinkles in the pool. Will told my husband once the leak was fixed, he would send someone out to take care of the wrinkles. Again, he proved to NOT be a man of his word. I didn't want to make the final payment until the job was complete. I figured that it was hard enough to get them out BEFORE we paid them, there was no way they would come back after they were already paid in full. When I told the company that I would pay them when they came out to finish, I heard from the manager within minutes. When it comes time to collect payment, they were quick to get back to me and threaten to sue. After I paid them, we had problems with the liner they installed. When we reached out, we were told they would not come back out to fix the issues. I will never use this company again and would not recommend them to anyone. They are extremely dishonest.

    Great Atlantic - No trees overhanging tub.

    Great Atlantic

    (45 reviews)

    $$$$

    Its' the after sale service that makes a company GREAT, not just good'…read moreI purchased a Hot Tub from the Williamsburg location in May of 25 and had it installed in November. I use it every night and love it. I have had a couple issues; however, they immediately corrected them. Recently, I noticed the metal frame that lifts the cover and holds it in place, was filling up with rainwater and dripping rust on my deck. I called Diana Barrett and she ask for photos for the factory. I figured I was out of luck. In less than Two weeks Scott and Beby showed up with a new lifting rack. They drained the tub, and replaced the assembly. They also lined the joints with tape to prevent further rain leakage. Everyone I have worked with has been exceptional. Leia and Michael in Sales and Diana, Tyler, Chrystal Scott and Beby are all GREAT!

    We recently purchased a Hot Springs hot tub from them and the sales and ordering experience could…read morehave been smoother, but they are trying to make up for those issues (wrong cover color and crack on front panel) now by making things right (will update later post). I do have to give them credit for this as there are other businesses out there in today's market would just ignore you. We had our orientation meeting today with Tyler from their service department and he was fantastic. Tyler was very knowledgeable about the hot tub and all the maintenance required. He explained everything to us and took his time to ensure we had a good understanding of everything. Definitely would recommend their service department for your hot tub service needs!

    Great Neck Pools - poolservice - Updated May 2026

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