I wanted to enjoy this place as it's only a 5 minutes drive from home, but unfortunately left disappointed. I walked in, no appointment, and was quickly rushed to a chair in the back. I told the lady I would like gel take off and new gel, she told me no "only dip". She aggressively started grinding down my gel polish and hit my cuticle multiple times. Then had me put my nails in a bowl of acetone to remove the polish. After multiple dips and grinding sessions she did not have me rinse off my hands but instead started putting on the base polish immediately. I should have got up and left when she pulls her "nippers" out of a drawer, clearly not sanitized, and proceeded to hack away at my cuticle. She nipped a little too close a couple times and caused minor bleeding. Through the entire dip process she seemed bored and did not appear to be paying attention to her craft. Once complete my nails did not look anything like the color I had chosen and are practically see through at the top of the nail. I am so disappointed in my experience, and while the salon looks nice I will be staying far far away. read more

Great Lakes Nails - Nail Salons Near Me - Livonia, Michigan

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The salon has been going downhill lately. Seems like they don't really care about their customers and the place could use a BIG CLEANING!

Been coming here since last August and the last few visit haven't been great. Especially today, was rushed because it was busy. Before I can even wash my hands she moved my belongings aside so at an empty table so she can sit another person. Energy was very not friendly and I'm a bubbly person. Not to mentioned she looked me up and down with an attitude because she was about to start another lady and she was told that I was next. I came home and cured my nails under my own lamp. I'm all about paying for services and tipping WELL. But when you treat people like that, you gets nothing. Finding a new spot. read more

Great Lake Nails is a terrific salon. The nail technicians are kind caring & professional. Appointments are easily made & walk ins are accepted. I've been visiting this business for years & feel welcomed & comfortable. read more

Big plus didn't have to wait long .. The manicurist Jenny not friendly at all, when I requested a certain color, she rolled her eyes and told me " she new what I wanted ".. I had French manicure and they look terrible.. I will go and have them re-done ..Definitely not worth $77.... Everyone was fr read more

Great salon, very well organized & everyone is friendly & helpful. Would highly recommend their services.

Nothing fancy, but friendly technicians and lots of chairs which means it's usually a short wait time. Surprised at all of the 1 star reviews- I've never had an issue here! It's always clean and a calm quiet environment. I've only gotten pedicures though so can't speak to the quality of specialty manicures. read more

Great Lakes Nails - Nail Salons Near Me - Livonia, Michigan

Not happy with a rushed pedicure. At most 15 minutes. No one asks the service you want.

Had a very good experience, nice atmosphere and didn't felt rushed. Will definitely come back.

Walked in and were greeted and told to pick a color. We sat up front, then were told to take seats 4&5. After sitting an hour , the owner said he'd have two people free shortly. We asked for hot water so we could at least soak, but he was too busy. Finally one woman took care of my mother. In the meantime 5 people who came in after us were serviced. The woman gave me hot water. I didnt catch her name. She was a lovely Columbian lady. She's done this for 3 years. Sean thanked me for waiting while my mother was being walked to the dryer. I almost said forget it. But I've had him do my nails before and it was great. This service was so, so. And his halitosis made it uncomfortable to chat. Only blessing is 10% discount for first time check in here on Yelp. read more

My nails are like bubbles. They look horrible, way too many coats on the top. It was rushed, she was rude... better nail salons around. I won't be coming back. read more

I have been a frequent customer for a few years, I have always had great service regardless of my tech, today that changed. I went in looking for a Christmas manicure, the lady in the 2nd booth to the right came over. I showed her what I was looking for. she proceeded to remove my gel polish. she used strictly the buffing tool, no polish remover. she then filed my nails a little and proceeded to put on a base coat. I asked her why she didn't ask me to rinse my hands because 1. I still had some gel on my nails from my previous manicure and 2. I still had powder residue. she said she doesn't do that. she then proceeded to put a while polish on my nails, then pink. it looked streaky and you could see the nails in which she didn't fully remove the past gel. at this point I asked her to stop. she said I'm not going to argue with you. I told her I wasn't arguing, just questioning how I could get my nails done almost every 2 weeks and her technique is so different from everyone else there. I had her remove the polish, went to another salon where they fully removed it, completed my manicure and won a new customer. read more

I went here a few months ago to treat my sister and myself to mani & pedis. The tech wasn't giving her a pedicure and went straight to painting her toenails. I asked if she was going to soak her feet and do the rest of the pedicure and she told me that I shouldn't ask questions and should let people do their job. That was the last time I ever went there. None of the workers besides Vivian have any respect for their clients. And the salon itself looks very unsanitary and ghetto. read more

So far I have had very good experiences with the lady technicians. I have brought my daughters with me and the basic manicures are fair. For me, the shellac generally lasts me 2 weeks. Affordable. I have not had to wait to have my nails done here. I would recommend as I think the salon is cleaner and a cut above other similar salons in the area. read more

Henry spent extra time on my nails and made sure I loved them before I left the place. This was my first time here and I'd definitely recommend him. This was also my first time getting dip with tips. I love the color I chose for the wedding I am attending. read more

Great Lakes Nails - Dip with tips - Nail Salons Near Me - Livonia, Michigan

Vivian was the BEST at Dip!! I am obsessed how she shaped my nails too. Literally the best I ever have had! She does dip similar like how you paint on acrylic and it's genius. She's so sweet too! read more

Not quite sure what has happened to this place but when I go for a mani and pedi I don't expect to hold a bowl of water in my lap while my feet soak and have my nails done while in the Pedi chair. I also don't plan on getting my cuticles shredded and my toe cut and only offered a "sorry". Last 2 times I've been it's been bad service. They now have lost a customer and it's not a one off. A friend also complained about the same level of service and she won't go back either. Too many other places with better recommendations to give them another try. The guy at the front needs to stop taking his little naps and figure out why they are loosing customers. I also noticed some of the techs have left too. read more

This place is phenomenal. I have tried nail salons all over Livonia, Northville, Canton, Plymouth, etc. and this one tops them all! (the prices are great, too!) Most importantly - they DO NOT reuse slippers or toe separators anymore, and Kevin, the new owner, is renovating the entire salon! It is way more open and inviting than before. I have gotten shellac here multiple times, and their technique is excellent. Other salons will let the shellac overlap the cuticle area and the skin beside the nail, but the technicians at Great Lakes take extra care, making sure that does not happen! I have been so impressed with this salon, I will not go anywhere else. I recently got a full-set of acrylics at Great Lakes Nails. I am quite picky about acrylics; I don't like thick or wide-square nails. So I showed the technician a picture of what I wanted my nails to look like and he did it perfectly. I was pleasantly surprised. This place really is great. My nails last for weeks, and they are always so accommodating. I hope they keep it up, because I am a customer for life! read more

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Vivian is the best! She has done a dip manicure twice for me now. She hand paints on the dip, which I have never seen before. She is meticulous and makes sure my nails are perfect. She noticed my nails were thin and took extra care to make them strong while we wait for them to grow out. She asked questions as she went to make sure I knew what different services cost and that she knew which shape and length I wanted. She also recommended the perfect color and remembered the exact color on my next visit. I highly recommend this salon and Vivian! read more

Great Lakes Nails - Dip manicure - Nail Salons Near Me - Livonia, Michigan

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I would steal clear of this establishment. The word dirty came to mind every 5 seconds while I was here. Let's see- Tools dirty, they spray them with alcohol in between uses, they should be individually sanitized! Peti Sandles DIRTY and reused and toe separators. I can ever over look something that could give you fungus or infection. read more

Great Lakes Nails - They re use the peti Sandles and toe separators - Nail Salons Near Me - Livonia, Michigan

Strongly recommend the Deluxe Pedicure! So worth the extra $$. This has been my nail salon since 2011, tried a few others due to time and location, but always come back to the best! read more

My daughter and I have gone here for over 14 years.. we love the newer owners and how beautiful and comfortable and updated they have made the salon.. We would not go any where else For our nails and toes and brows We love the staff. They are amazing.. Thank you all for all you do to provide the best customer service and quality of work than any where in the area.. read more

I have been coming here for years and years. It is very clean and everyone is so nice and friendly. Nancy is the best and my nails are perfect every time. read more

Poor customer service, the pedicure was very short. The young lady literally skipped steps in the process to rush and get me out of the shop. The manager came over and put the lady on a timer, no one else in the shop was on one. He continued too look a me during the entire duration. I normally give a $20, not this time. Yes, I am a black man. I will NEVER visit this place again. read more

Love Great Lakes Nails. Kevin the owner does everything he can to accommodate you. they are always on time when you have an appointment and they do a great job! I have been getting my nails done for 30 years and never found a place that does a better job. It is very well-managed and Nancy does the best dip nails and pedicure I have ever had. read more

I've been using Great Lakes Nails for 8 years. I have recommended them in the past but NO LONGER! This week I received poor service from manicurist and owner! The owner would not refund pedicure cost after service was unacceptable. Will no longer patronize this salon. Poor Poor Customer service!!! read more

Had my nails done by Vivian and she did a fabulous job, I was very pleased! I have been going back every 2 weeks now and love it!!!!

Only Place I'll Go For Perfect Nails & Service! The salon is recently redone and is beautiful inside! The service is great and my manicures and pedicures are always perfect. They also have brand new dryers for gel nails that are faster and work great. read more

You're kidding me right? Went to Great Lakes with my sis in hopes of chilling on our "girls day out..." For a Monday in January, this place was pretty packed! So.. we tell the lady we both would like a pedicure.. she motions for us to sit in the chairs. After about 5-10 minutes, with the removal of our socks and shoes, the water still had not yet been turned on. I had to interrupt one of the men to turn our water on and add the "bubbles". For all of the yelpers out there who have had a genuine pedicure.. you know from start to finish it takes about 20-40 minutes, depending on where you go and the "tech" you have.. Well.. in this case, not only did it take her a measly 5 minutes to cut, file, and polish my toes, I had to instruct her to basically nip away at the unsightly cuticles.. She advised me that she was "not done". Huh? But you are polishing my toes.. Whatever, I thought...but then the same thing happened with my sister. She even used the same friggin utensils on my sisters feet as she did mine.. YUCK!!! So then we are asked to go to the drying station. As my sister and I are sitting and chatting for 20 minutes, I notice that not only did the same lady use the same utensils as she did on my sister and I, but another woman who came in for a pedicure. I have looked at my toes for the last several months to see if I have any fungus or disease... so far so good! I wish I could give this place ZERO stars! :) read more

Today was one of the worst experiences I have ever had at any establishment. I have been to this nail salon at least a 1/2 dozen times before today, and found it OK, it was in a convenient location so I would go back from time to time. After my experience today, I will not return, and I will also be filing a complaint. My mom and I had been at a different nail salon waiting for our appointment. We were told it was going to be an additional hour wait, so I decided to call around to other salons to see if we could get in elsewhere. I called Great Lakes and the American man who works there (Tim, I believe) answered the phone. I asked him straight forward "I need a full set and a manicure, is there a wait if we come right now?" He put me on hold for a second to check, and said. "We can get you right in in about 15 minutes." (which was 1:45 PM) So we proceeded to head over to Great Lakes. When we arrived we found a lobby full of other customers waiting. I was optimistic, maybe they had all just showed up? But that was not the case. When the clock hit 2PM, I was starting to get frustrated. We asked him directly: "Why would you say you can fit us right in if there is clearly a wait for services?" and we were ignored. At 2:15, I was directed to go sit in a chair. However, that was just to allow space for others who continued to enter the salon and were quoted 15 to 20 minute wait times. About 10 minutes later, I was told to move chairs and an employee (perhaps Tim's wife?) who was visibly frustrated and busy finally began to work on me. We were sitting at the very front of the store. My mom sat next to me, soaking her nails to remove the gel polish she currently had on. I don't think salon's are supposed to use those jars with the sponges in them to remove polish (like you get at the drug store for home use) because of sanitary purposes, but they were using them today. I was planning on getting a full set of acrylic nails. The employee who was working on me cut down my real nails with little care, and then began to glue on the tips for my acrylics. The employee who was working on me then asked the American man, Tim, to remove the polish and begin working on my mom's nails. My mom and I both looked at each other ... and I immediately asked directly to Tim again, "Are you a licensed manicurist?" and he responded "No, I am not". WTF! My mom refused to let him work on her nails- for obvious reasons. We again asked why we were quoted no wait time and the man has the nerves to say, " I knew I shouldn't have told you to come in." At about this time, my tips were all glued on (she had not worked on my cuticles, or done any of the usual nail prep) and the woman working on me pulled out a pair of dull scissors - not nail scissors or clippers, these looked like scrap booking scissors and began to cut down my tips when she nicked one of my fingers. She was obviously rushing through my service and not following protocol for proper nail procedures. We were appalled and I could not continue to sit there and allow them to work on me. We left the salon, me with broken tips on all my fingers and my mom with half removed polish, and we will never EVER go back due to the illegal and rude employees at this salon. read more

I always get a shellac manicure and it always looks beautiful! The shellac really lasts. My nails usually just outgrow the manicure before it ever chips. On the one time when I broke a nail 2 days after my manicure, causing the polish to chip, they re-did that nail at no charge. The staff is always friendly, and the salon is always clean & tidy. read more

I've been coming here for quite some time, I've probably had my nails done by every worker they have. Shawn and Jenny hands down do the best job, I always see Jenny personally as of a couple months ago. I get the gel nails and I get them really thin... My nails have been on for a month! Yes they are crazy grown out but they are still in tact and no chipped at all and again thin! As for the pedicures I go to anyone who will take a walk-in and I occasionally have problems but nothing that would stop me from coming here. I would steer clear of designs though... Like another reviewer stated they are out dated. read more

I just moved here almost two years ago and I had been here before and not too impressed the first couple of times until I met Kim. She took me in as a walk in, she is friendly and really detail oriented with her work. And now I'm hooked. I used to go to other places just for convenience of location but I've learned my lesson and I'm not going back. She is awesome and I really appreciate her always being so accommodating to me and her work speaks for itself. And now I'm making my appointments biweekly so Thank you, Thank you, Kim!! read more

Great Lakes Nails - Nail Salons Near Me - Livonia, Michigan

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Today was probably my 3 or 4th time getting my nails done at Great Lakes and today was my best experience. The owner took care of me and he was really good. read more

Great Lakes Nails - Nail Salons Near Me - Livonia, Michigan

Daisy is wonderful. Gel lasts two to three weeks. Addressing criticisms I've just read: Owner is very welcoming and personable. Two tvs play different programs but never sports when I am there. Newly remodeled. Clean. read more

First and last time I go here. I asked for all my nails to be short coffin and my thumb is . My pointer and index are square. My ring and pink are square on side and coffin on the other side. And that's just on the pictured hand. I asked for a small snowflake in the corner of my index finger and that's not what I was given. I'll travel the extra 20 mins from now on. read more

Great Lakes Nails - Nail Salons Near Me - Livonia, Michigan

Never going back there again, worse service ever, the lady did my nail was so ruff while doing my feet with a lot of attitude, was going to do my nail but after that I didn't want too and just left . I wish I knew her name read more

I know they just raised prices, but 5 extra dollars to remove regular polish, take the extra 3 minutes at home and do it yourself!!!!! It was clean but wish they used individual sanitized pack of tools per clients. I will give them a 7 out of ten for this reason. read more

I LOVE THIS PLACE!! Very accommodating and clean. Sean is my nail tech and he is such a wonderful person. He is such a gentleman and always thanks his customers. Sandy, Jenny and daisy are vey nice nail techs also. read more

I really like getting my nails done here they always do a nice job and it's clean. The only thing is they play soccer and other sports on the tv. It's all women let's cater to that demographic. read more