Just had a Great experience at my Favorite parts store So typical, my online order did not include…read morethe proper parts for my car and the manger opened a different kit and took out the part I needed. Switched it at the counter for me. Perfect.

The quality of this place has significantly gone down. I recommend not wasting your money. They…read moresell defective parts and will not refund you. Have never had a poor experience like this with an auto company before. Very unjust and definitely reporting to the better business bureau.

Went to go get a battery check on my car because it says online they do. As well as on the front…read moredoor it says free battery check! Walk in there and they say they don't and just go to another place. Don't recommend for simple things

A great place to get auto parts. Forget those other places, stick with NAPA. I've known for years…read morethat NAPA gets it right the first time with quality parts, yet I am sometimes tempted by a lower priced competitors only to regret those decisions. Well no more! I am sticking with NAPA from now one.

The assistant manager, Joe, was very kind and helpful; and even put in my cabin air filter for me…read more Definitely much better than other auto parts stores in McHenry.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The customer service here is always top notch. I know nothing about cars and typically walk in…read moredumbfounded, which is okay because they always take care of me. Nelson helped me find good inexpensive windshield wipers and also helped me get a discount. He insisted on replacing my blades and took the time to figure out the correct ones (it took a few trips). This saved me a headache and probably a trip or two back. Best place for a lady that needs help in this department!

I order allot from this store. I find that the online listing is so much better than explaining to…read morea Parts Person what you need. You can register your vehicle online and it will let you know if the part your ordering is a perfect fit. The awards program is great. I am constantly receiving 20% codes or $5 /$10 codes.

I have frequented this store many times and have always had good experiences. Thanks for the great…read moreservice.

I purchased a car from a company that has a commercial account at the AutoZone in Cary Illinois …read more The company purchased a refurbished battery for the car, and within a week I had been stranded more than three times because the battery was completely dead and needed a jump. I went to the Cary location after I had the battery jumped , and the female manager , who is not at all personable , advise me that because it was a commercial account I was not able to trade the battery back in for a working battery . I had to bring the dealer into the location, as well as, the defective battery to the counter. This female manager , refunded the dealer the money that he spent on the battery, and she even tried to imply that the purchase was not within 30 days . The dealer showed her his receipt . I intended to buy a new battery that fit my vehicle, and upon checking out , this manager looked at me straight in the eyes and said that I could not use the battery as a core, because she considered it as damaged . I argue that the battery was defective , and she would not allow either of us to use the defective battery as a core and I would be up charged $22 extra because of that fact . I ended up going to Walmart where I had no problems buying a new battery with double the warranty and I could go anywhere in the country if there was a problem rather than involving the dealer . I can honestly say, that I will never , do business with AutoZone because of this female manager who I felt was trying to defraud me . That store should take a look at her abilities, she has no business sense, and doesn't know how to promote good customer relations . I am done with AutoZone forever .

I was here a couple weeks ago trying to figure out my antenna on a 98 Honda Civic. I bought one…read morefrom the autozone in Crystal Lake that was supposed to work but did not. I returned it to the Cary Auto Zone with out the receipt. There is some kind of code on a receipt that allows another store to access the other store to make the return but with no receipt, the code was no place to be found. The employee at the Cary Auto Zone took some time to call the other store to have them look up what purchase and get the code. Then the Cary Auto Zone employee made the return for me. I was not expecting that kind of customer support on a $10 item. He was very good to me. I only wish I had gotten his name so everyone would know who he was. He was fantastic and a credit to Auto Zone and there hiring practices.

Thank You Galvin! I can see clearly now!! If anyone needs any advice on your car, Ask this young…read moreman Galvin at this store. Kid is very sharp!! Thanks again!!!

I've been doing business with these folks for a very long time and the crew there is simply the…read morebest. Knowledgeable and friendly counter people, courteous service, fair prices and all backed by a responsive and culturally conscientious corporate/management team. All around just a solid company to do business with. Kevin, Frank ,Randall and Dan are the nicest guys you could ask for. They are LGBTQ friendly and inclusive and I sincerely appreciate all you guys do to help me keep my fleet on the road :)

I often come here with my boyfriend when we want a do-it-yourself project on one of our cars. He…read morehas been familiar with this business for many years and claims that they have the best prices around. I don't remember a time where they did not have a part in stock. The only drawback to this place is trying to make a left onto Route 14 leaving their store.

I have always had a good experience at Auto Zone in McHenry. The prices are better than around…read moretown and the staff is very helpful. I recently purchased wipe blades and Erik was kind enough to install them. Thank you, Erik!

The staff are awesome, the manager Erick is extremely knowledgeable and helped me change my…read moreheadlight bulb in the dark right before closing and absolutely saved my night. Thanks again!!!