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    Grease Monkey

    4.5 (143 reviews)
    Open 8:00 am - 6:00 pm

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    Response quality

    Excellent

    Response time

    20 minutes

    Services - Grease Monkey

    Fuel system cleaning

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    Excellent Customer Service: I came in early on a Saturday for a simple oil change. There was a problem with a part, long story short my car was not ready by close of business on Saturday. [[HIGHLIGHT]]The Director of Operations, Thad, came in first thing on Sunday morning, even though they are closed on Sundays, solved the problem, ran multiple tests on my car to ensure everything was perfect, cleaned it all up... AND brought my car to my house.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He went above and beyond to provide top notch customer service. He really cared, and that made all the difference. You are in good hands at this shop.[[ENDHIGHLIGHT]] Here is a link to a leadership podcast featuring Thad: https://www.facebook.com/watch/?v=235802921332354 Side note, there is a great spa across the street, while I was waiting I had a massage there, it's called Luxe (next to the Irish bar, LOL), it's super clean, good prices, and the best massage I've had in Phoenix.

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    Photo of Boyd H.
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    7 years ago

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    10 years ago

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    7 years ago

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    7 years ago

    Great service! I was helped before I even walked in the door. Definitely will go back again.

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    10 years ago

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    8 years ago

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    10 years ago

    Just got an oil change from here.. It was slow so I was In and out in 30 minutes. Did a good job . I'll be back.

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    10 years ago

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    8 years ago

    Great service, quick. All around nice people too. I had my dog with me and they offered him a greenie while we waited! We will be back.

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    8 years ago

    Found my new battery to be leaking! They saved me a big repair down the road. Awesome crew that really cares!

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    10 years ago

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    8 years ago

    Awesome service! Fast, friendly and respectful men there! Will be back for the next oil change, glad I found this place by accident!

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    8 years ago

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    7 years ago

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    Merry M.

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    9 years ago

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    Page 4 of 4

    Ask the Community - Grease Monkey

    Review Highlights - Grease Monkey

    If youre looking for a honest, reliable and very professional mechanic look no further!

    Mentioned in 6 reviews

    Read more highlights

    Honest-1 Auto Care

    Honest-1 Auto Care

    4.3
    (94 reviews)

    The name of the business says it all. They've been nothing but honest in our interactions and…read morealways take care of my vehicle. Definitely recommend for all things auto.

    I recently started experiencing some challenges with my car (after having it longer than I thought…read moreI would). I was having difficulty finding a place open nearby that could replace a specialized light bulb for my car, and I happened to drive over to Honest-1 Auto Care. Not only were they able to squeeze in an appointment for me, but they also helped me feel reassured that everything would work out...and it did. I stopped by a few weeks later when I had a light appear on my dashboard where I thought something may be wrong, but it turned out to only be my fluids were low. The Honest-1 Auto Care team came out and looked at my car, refilled my fluids at no cost, and then told me to head over for a regular check up (which I did a week later at my dealership). They also fit this appointment in between their busy day of appointments. All of the staff from the mechanics to the customer service team are all friendly and happy to answer questions even for someone like me who doesn't know too much about cars. They follow-up as needed (by calling you when your car is ready), and they are honest (thus their name!) and will let you know what you really need and what you do not need. I know they saved me quite a lot of money, time, and stress! You should also check out their website (https://www.honest-1paradisevalley.com) for a lot of great information including some helpful money-saving coupons. I was able to use a $30 coupon off a repair of $250+. It's great to find a place where you can trust the staff and know what you need will get done. Plus, it's right by Dutch Bros.

    Revive Auto Center

    Revive Auto Center

    4.8
    (141 reviews)

    So glad I found Revive. I came in needing spark plugs and ignition coils and they took great care…read moreof my car timely and affordably. Everyone was friendly and honest, and I felt safe leaving my car their hands. The whole experience felt easy and stress-free. My car is running great now. Safe to say they revived it.

    I do not usually write negative reviews, especially for local businesses, but I felt it was…read moreimportant to share my experience with Revive Auto Center in case it helps others make an informed decision. I first used Revive Auto Care to replace a control arm on my Infiniti QX60. I found them on Yelp, appreciated their positive reviews, and liked that they communicated over text. That repair went well, so when my AC started blowing hot air, I decided to return. They initially charged me $100 for diagnostics and a refrigerant top-off, then told me I needed a new compressor and quoted approximately $1,200. I dropped the vehicle off on Tuesday. By Wednesday and Thursday, they still had not identified the issue, but they continued replacing parts including the compressor, condenser with receiver drier, premium line kit, secondary rear AC expansion valve, blend door actuator, cabin filter, and recharged the AC system. By Friday, the vehicle was still not repaired, and they ultimately determined that the battery was bad and not providing enough amperage to properly run the AC system. They replaced the battery and told me the issue was fixed, which naturally made me question whether all of the previously replaced parts were actually necessary. The total had also increased to approximately $2,500, and at no point during the process was I contacted for approval on the additional repairs and charges. When I picked up the vehicle Friday evening, the AC was still blowing hot air. In addition, the vehicle was revving abnormally both while driving and while sitting in neutral. It is now Tuesday, and my messages have gone unanswered. On Saturday, I brought the vehicle to Infiniti for another opinion. I was told that the AC system had been overcharged by 1.73 lbs of refrigerant, which they said was causing the issues I experienced after picking the car up. I understand that diagnosing AC problems can be difficult and unexpected issues can happen, but the lack of communication, failure to request approval for major additional repairs, and returning the vehicle in worse condition than when it was dropped off made this a very disappointing experience.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.7
    (84 reviews)

    First, Juan was great! He was very polite and helpful throughout the entire process. Then, I met…read moreKen who claimed to be manager. I have no clue what they were thinking to place this man in charge. When i walked in to pick up my keys he asks which car. I answer ( a hyundai) but he keeps repeating back nissan altima which does not even sound similar. After more clarification he finds the folder of information for my car, which is where my keys should be. They weren't in there. They lost my keys?? They did eventually find them but I was shocked at how they ended up lost in the first place. Additionally, they had my car sitting in the parking lot with all 4 windows rolled completely down. Now I'll be honest when I say my car isn't the cleanest so i had a few extra personal belongings in there that were just left out for the public to access/take. When i went inside to ask why my car was left for me to find in that condition, I was cut off by Ken screaming at me. Yes, he screamed! I was taken aback because I work customer service and I know that is never an appropriate response . With crazy eyes, he yelled that I should be grateful for what he did and that I'm lucky he didn't charge me $1000. He then told me it was policy -- to leave all four windows down in the parking lot, which i find hard to believe. With him not letting me get a full sentence in, I walked out. Ken was aggressive, disrespectful and completely unprofessional. Managers should not be acting like maniacs, even if a customer has a complaint. This changed my perspective of the whole experience as I had spoken with Juan up until that point, who was professional and knowledgeable. Maybe he should be manager as Ken clearly cannot handle that role.

    Trevor was helpful, very polite and nice. I had a great experience. I would come back againread more

    Ken's Transmission

    Ken's Transmission

    4.4
    (73 reviews)

    I don't write reviews very often, but this is one business that truly deserves to be recognized…read more When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. From the moment I contacted this shop, I was treated with kindness, patience, and respect. After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. They focused on helping me understand my options so I could make the best decision for my situation. That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. Thank you for treating me like a person instead of just another customer. You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust.

    I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

    Grease Monkey - oilchange - Updated August 2026

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