I love this place. I've been here twice to rent bikes for the Tammany Trace and I've had a great…read moreexperience both times. They were so accommodating when finding the right bike for my family member. They gave tips and directions and had extra helmets too. Totally recommend!!!

Nothing but fantastic things to say about Brooks Bike shops...both of them!!…read more Great suggestions and information for tourists who have no clue where they are or where they are going. Great rates, great bikes, great people!! We will be back!

We took our very old bikes (50 years and 20+ years) in for tune-ups,and he said it would take about…read morea week. He called with an update and pricing early in the week to get our approval, and then proceeded to finish all of the repairs and replacements including seats, brakes, two tires, and new chains among other things. Exactly a week later we wheeled out our bikes that look and ride like they have been given a second life. Thanks!

Aaron's a cool dude. He got my bike riding nice and smooth with new pads and rotors. No more loud…read moreass brakes and the stopping has improved tremendously.

Great service! Sweet bikes!!! Awesome friendly staff that will help you get your bike right!!!!!…read moreHighly recommend one of the best around!

Tuesday was riding the Trace and my gears stopped working, locking up in 1st gear…read more Made it back to my car and took the bike to The Bike Path, in Mandeville. Thursday it was fixed, the service was great, the price was right, and the bike feels better than new. Thanks Bike Path, keep up the good work.

Love this neighborhood shop. Nick has assisted me on several occasions and was particularly…read morehelpful in helping me select a hybrid bike that fit me. He had me test ride a few different models and frame sizes. When I remarked that I felt cramped he grabbed a Trek Verve in a frame size that was slightly too big for me based on convention but I felt the immediate sensation of Ahhh. They gave the bike a final tuning and told me to come in a couple hundred miles to adjust for the cables stretching. Huge difference in speed and comfort over my old bike. They will help you load and unload your bike.This location also hosts basic maintenance workshops. A bicycle should not be a commodity purchase; your body needs the TLC of a local bike shop. Capitol Cyclery is great; I've used Essen Lane and Jones Creek locations and been pleased with both.

Top notch, needed my rear brakes bled for a ride I wanted to go on. Rode the week before w only…read morefront brakes to stop me and it was too many close calls to wanna repeat that again. The guys at Capitol Cyclery got me all fixed up and ready to roll in a jiffy.

We were looking for electric bikes to buy. We visited most of the bike shops here and settled on…read moreEBike. The owners, Chris and Jeanelle Carson, unlike the other shops, do all their sales, so they know their products. They also own one in New Orleans, but live here. We were very impressed with them, their friendliness, their knowledge and their bikes. I have noticed others in my subdivision riding the same products. Completely satisfied. Oh, and their bikes were less expensive than comparable ones elsewhere.

From the owner: We Specialize in demonstrating, education, test rides, sales and service of Electric bikes so our…read morecustomers can enjoy the fun and capabilities of electric bike ownership. Ebike Baton Rouge wants its customers to get the most out of their E-Bike purchase Test rides also available Monday & Wednesday by appointment

I was in the Elmwood Shopping Center on another errand and saw that this place was here. I have…read morebeen researching bicycles online for some time, so I figured I would come in here and look around. There was plenty of parking in front, and all around. Three guys were working, all behind the counter, when I came in. I walked around, not really knowing what to do when I came in. Owen ended up coming over to help. While he was very friendly and helpful, I am not sure if I will be back to purchase from here. Not because this is not a great brand, because it is, but I am just still so unsure.

Great shop, everyone is first class helpful, professional and knowledgeable about the bikes they…read moresell. I highly recommend this shop.

This is the only place that I will bring my racing bike to for any work. They are friendly and aim…read moreto please. They may provide an opinion or two contrary to what you want, but it's based on experience working on thousands of bikes each year. I participated in a triathlon in Hawaii a couple of years ago, and they carefully packed my bike away and had it ready when the transit arrived to pick her up. When it returned to the shop, they looked at a few issues i had while racing due to the shoddy set up the island bike shop did, and they made some recommendations and fixed somethings. They have also tuned up my bike on a couple of different occasions, and they always have it ready ahead of time. Quality service, quality product!

I'm biased toward this shop. I used to sort of work there (maybe that story should be told but not…read morehere) but it's been years since I did and that was under a different owner / manager. There you go - full disclosure. I haven't owned a car in over 20 years. For the past 7 or 8 years I've been riding daily. My first good all around, hauling groceries / laundry / clothes for work / gettin' around city bike came from The Bicycle Shop. Now, fast forward to last week. I brought my main ride, Jethro, into the shop for a major overhaul, long over due. I was expecting 3 or 4 days for the rebuild. What I wasn't expecting was a phone call telling me Jethro's head tube was cracked. Alas, poor Jethro! It took less than 2 days to find an appropriate replacement frame and get it on the way to Baton Rouge. Less than a week later the frame arrived. My work and other activities kept me from getting to the shop on Tuesday but I did get in first thing Wednesday. First thing, in this case, meant 10.30 AM. I went back to the shop at 4.15 PM for other business and to get a few pictures of the new bike being built out of the useable parts of Jethro. To my surprise the build was complete! Wow . . .. I can't say enough good things about The Bicycle Shop so I won't even try. I will say this though, you do yourself a disservice if you don't come to The Bicycle Shop to at least look at a bicycle. If you are fortunate, you will purchase a bicycle from them and start a long-term relationship with some of the most knowledgeable, talented, skilled, and friendly bicycle folk you're likely to meet. Go to their Webpage to see what brands they carry. Take my word for it, you will be hard pressed to find a better shop.

TL;DR: Sold me the wrong size bike, dismissed my input, repeated mechanical issues never fixed,…read moretried to charge me for their mistakes, and treated me like a nuisance instead of a customer. I bought a $600 bike from this shop and told the owner at the time of purchase that I felt like I was leaning over dramatically towards the handlebars. Instead of helping me find the right size frame, he sold me the bike he had in stock and assured me it was fine. After a few months of riding, I developed constant neck, back, and wrist pain. The bike also had recurring mechanical problems. The tires rubbed against the frame or brakes, sometimes preventing the wheels from turning at all. Friends would help me adjust the seat or tires, but the fixes never lasted. When I brought it into Dashing, the owner dismissed my suggestions and insisted on making small incremental adjustments. This led to multiple trips back and wasted money on trips that never solved the issue. Including trips where I would call Dashing, ask the owner if I could bring my bike within the hour, arrive within the timeframe, and see a "Be back soon" sign on the door and wait indefinitely (usually another ~45 minutes) with fellow customers who'd appear until the owner returned annoyed. Estimates of when my bike would be ready were rarely honored. My bike was once in shop at the onset of beautiful weather (I missed a big social bike ride) for weeks longer than estimated. Getting in touch with someone on the phone despite leaving voicemails was impossible. I was later told by an employee that, "[They] don't really check voicemails." They also struggled with intra-staff communication between the three employees that I encountered. I would come in with an issue, tell it to the employee on duty who'd come up with what felt like a solution only to encounter at my next visit another uninformed employee who was not privvy to any of the reasons my bike was at the shop in the first place. The only helpful experience I had was with an employee named Rose, who actually listened, made on-the-spot adjustments, and checked with me before sending me home. Unfortunately, once I started riding again, the same wheel problem returned. Each time I brought it back, they would adjust spokes, but the issue kept happening. On my third visit, they even tried to charge me again for truing the tires, claiming my earlier adjustments to the stem plus my weight caused broken spokes. At that point, I told them to stop service and give me the bike back. What frustrated me most was not just the repeated mechanical issues but the dismissive, condescending way I was treated, especially by the owner and the other guy that works there. They never took responsibility for their poor service and acted like I was a nuisance or expecting free services instead of a loyal customer who had been shopping with them for years. On top of that, my bike would be returned to me with damage: the rubber that encases the break, split; the handlebar tape, loose; the cap on the handlebar, missing. There'd be no acknowledgement of the damage from Dashing. I would bring it to their attention only to be treated like it wasn't their problem. The current owner benefits from the community's assumption that the Dashing Bicycles on Sophie Wright Pl is owned by the same women that owned it under the same name, Dashing Bicycles, when it was on Broad St. Dashing Bicycles's current ownership (James, the face of it) does not uphold the same standard of care or accountability. I would not recommend buying a bike here.

I waited nearly 45 minutes by their door today because there was a "be back shortly" notice & this…read moreis the only bike repair shop in this part of uptown. There's no way to leave a message for them because their voicemail is backlogged (why?). GNO Cyclery on Carrollton answers the phone & is open during their posted hours. Plan ahead & call if you must make a trip to Dashing.

We drove all the way from Terrytown Westbank to get the service and attention this place delivers…read more We are not cyclists but we received the curtesy and help we needed All the explanation and suggestions were given to help us decide what kind of bike we actually needed I never knew there were so many different bikes to choose from and different bikes for different types of rides from road to racing to mountain to dirt Different types of seats too I chose the comfort seat Today we are picking up a new bike for my sister but we also brought my nephew's bike because the rim on the bike was wobbly and needs adjusting or repair We were expecting to leave the bike and pick it up later But Steve had the time available so we were happy to wait I will drive the distance to get this type of attention curtesy and help Everyone is so helpful This type of old fashioned business is so rare

Great shop to have nearby for parts, service and maintenance. So sorry it closed and look forward…read moreto where they pop up in the near future.

I purchased a used cruiser at Alex's. It became my best friend for a 3 week visit to New Orleans…read more Thank you to the helpful staff.

Renting bikes from Alex was one of the best decisions we made on our recent trip to Nola. We stayed…read moreat Hotel Peter and Paul in the Marigny and were just a few minutes walk from his bike shop. Alex is friendly, courteous, and happily answered all our questions. We canceled our rental car reservation when we learned we could get around much more efficiently on bikes. His cruisers are cute, comfy, and he provided us with bike locks and helmets. Pickup and returns were super easy. We'll definitely be visiting him again when we return!