Jennifer is warm, trustworthy, and brings genuine connection into her work. Her specialized…read moretraining in EMDR, trauma-informed care, and substance use sets her apart from other therapists. I highly recommend her therapy services.

I have been a huge advocate for therapy and have been going for over 15 years. This is the first…read moretime I have ever felt obligated to write a review about one. I started with Jennifer recently in looks for an EMDR specialized therapist that took my insurance. Her website was very enticing and seemed to be a good fit with how she advertised herself. I began using her services and quickly I found out she was not a good fit. I wanted to give her some time to see if the rapport would build. I am someone who does not have a set schedule and she highly pushed for a weekly appointment. I also work with another therapist who does not take my insurance but absolutely have seen improvement and help with that one, so I was dividing time between the two of them. I am also in the travel industry and do NOT have a set schedule so my schedule changes weekly; some weeks are busier than others. I told her weekly would not work with me, and bi weekly would be best. She canceled the next appointment and I would continue with the following week. The following week ended up I needed to travel and needed to cancel that appointment as well. She makes you sign a cancellation policy which states cancellations you pay out of pocket, which is standard if you are cancelling 24 hours or less. I canceled my appointment 3 days prior with ample time within policy guidelines. I immediately got an email for rescheduling and I stated I would not be able to reschedule due to overloaded schedule. She then proceeded to tell me that since I cancelled I would have to pay out of pocket 140$ since she gave me a "free bee" cancellation already. Again she did not, that is when I told her I was switching to bi weekly because I did not want to continue weekly with her. I truly believe she is in this profession for self gain and not to truly help others. In 15 years I have never had such an absurd canceling process like it is a blood oath to go to a therapist that you reach out to for help. Do yourself a favor, unless you want to be burdened and bound to this therapist. Seek someone who truly wants to help and not find a way to take your money at any means possible. If you are seeking someone's services, you shouldn't be forced to. If you seek a hair stylist and you cancel an appointment within respectable amount of time, do they force you to go and get their services? No. I felt like I was in another forceful trapped relationship with my therapist. It's a NO for me.

My initial appointment with Dr. El Khoury was excellent. Very thorough, knowledgeable and…read moreprofessional (this was the third time in 20 years or so that I've met with him- the other times the procedure didn't take (which is not uncommon). The procedure went ok, quite painful, but everything seemed to go as planned. Later that day and for the following week, I was in extreme pain - unable to walk. I called the doctors office three times to leave a message and see if there was something wrong as this was not normal. Each time, my messages were left unanswered - no doctor to respond to my inquiries. I ended up going to Urgent Care for assistance to address the excruitating pain. When I finally was able to speak to someone, it was the front desk who provided me some advise (same that was on my handout - she was not a medical professional, so I didn't have any help in that conversation). I provided the feedback to Dr. ElKhoury- Front desk staff unprofessional, no follow-up at a very vulnerable time in the process and unfortunate. I've since found other Pain Management doctors in OC that have been much better - but I wish, pain management was more than just spinal shots and more thorough review of options.

Fantastic everything!! Dr. El Khoury is the best pain mgmt…read moredoctor there is. And still he truly honestly cares about and for his patients.

This person has been my primary care doctor for about 3 years. I've never been able to see him…read more I've called approximately 30-40 times, left messages. Nobody has ever answered, and I've never received a call back. I'm not even sure this office is still in business. It's like a unicorn. It's a very time-consuming process to change my primary care physician through my insurance, so every time I need a doc, I just cross my fingers that I'll get a response this time, give up, and *eventually* heal on my own. I've only recently realized that it's actually been 3 years since I've even seen a doctor. I'm now having a really persistent problem and need to see a doctor and essentially don't have one. It's my own fault for not being proactive and changing PCPs in the rare moments when I'm feeling well, but this doc should not even be on the provider list for my insurance.

Awesome Dr - amazing staff - LOVE DR R- - has been some changes but overall this is a WORLD CLASS…read moreGEM - a++++ Thanks for all your help!! Can't get ahold of you today - hope all is well!!!!

Dr. Tucker is an amazing doctor. He has helped our family very much. He takes a holistic approach…read moreto knowing the mind and the patient. His knowledge is amazing, and he is brilliant. He takes his patients seriously and goes up and above to really help the individual. He has always been there for us, really been there with so many big mountains. Plus, he's a great guy and his staff is wonderful. Highly recommend him.

I had saved $$s for this referral appointment, Dr. Tucker, was so worth the money. Wish I can…read moreafford more time with him. However I left feeling like I've been doing the right thing and my daughter is doing the right thing. So a bit more peace, I understand this all takes time. I've been dealing with my beautiful 21 year daughter condition for two years. So hard. As one would know. he is passionate and really shows knowledge, he gave me clarity. I And a great second opinion .

If you care about your mental health then this is the place to come! I've suffered from anxiety my…read moreentire life and after hearing about TMS I decided to give it a try. I just finished my third round of it and it's made such a huge difference in my life. I'm basically anxiety free! The staff is great and the office is kept clean. There's even candy bowls with good candy for a people with a sweet tooth like myself. They also offer financial help for people that need it. They truly want to help you here and make their care accessible. If you have thought about trying TMS you should definitely get ahold of Neuro Wellness Spa!

My mother has come for a few sessions. Both she and the family have noticed the difference…read more Her insurance covered it so thankfully the out of pocket expenses were nearly non existent minus some co pays and medication cost. The doctors and staff here are friendly and helpful. The gentleman working up front helped with scheduling and the girl working helped with the machine set up and administering the zapping to my mothers cranial area

I was asked to complete a state-required form--something every medical office should be familiar…read morewith. I faxed it over immediately and called every week for an entire month, yet not a single staff member seemed to know what the form was or how to handle it. After weeks of being told nothing helpful, I was suddenly informed that I needed to come into the office in person--putting us at unnecessary risk after following their instructions. When I arrived, I was told the wait time for a simple doctor's signature was over two hours. The lack of knowledge, communication, and accountability is unacceptable. This level of disorganization is extremely concerning, especially for a healthcare office responsible for important state documentation. I strongly advise people to be careful when dealing with this office.

It was my first time here today, and while I'm not sure why the reviews are the way they are, I can…read moredefinitely say my experience was great! I had the pleasure of meeting Dr. Chambi, and she was thorough, attentive, kind, and really took the time to listen to my concerns and help me work through everything. A big thank you for your care! The medical assistant was also so sweet and funny. The front desk staff could be a bit friendlier and less rude, but overall, my experience was positive. Only thing was their old school with no AC just an fyi.

So far, I'm loving it here. I was supposed to do this for court months ago but went to Fred brown…read moreinstead as they had free recovery bridge housing. Roots also has recovery bridge housing and intensive outpatient. I'll update when I'm finished with my 6 month outpatient, but so far the drs and groups have been great. I have to do 5 hrs a week for outpatient and drs visits count towards my 5 hours. RootsThroughRecovery is a trauma-informed outpatient treatment center located at 3939 Atlantic Ave, Suite102, Long Beach, CA90807. Founded around 2013/2016, it offers a wide spectrum of services including intensive outpatient (IOP), partial hospitalization (PHP), outpatient detox, medication-assisted treatment (MAT), and supportive sober living. Treatment Approaches * Evidence-based modalities: CBT, DBT, EMDR, motivational interviewing, somatic experiencing * Experiential therapies: Music, art, mindfulness, yoga, even equine therapy * Co-occurring focus: Treats trauma, anxiety, depression, PTSD alongside addiction * Special populations: Teen/young adult programs, LGBTQ+, first responders, military, executive professionals * Aftercare and recovery support: Sober living connections, case management, ongoing check-ins, relapse planning and overdose education, including naloxone training Pricing & Insurance * Insurance: Accepts Medi‑Cal, Aetna, Cigna, Blue Cross/Blue Shield, TRICARE, Humana, UnitedHealthcare and more * Out-of-pocket costs: * 90‑day co‑occurring with housing: ~$45,175; without housing: ~$39,775 * 90‑day SUD-focused with housing: ~$36,400; without housing: ~$31,000 * Includes PHP, IOP, EMDR, TMS, and two-month post-discharge follow-up Accreditation & Outcomes * Accreditations: Joint Commission, California Dept. of Health * Success rates: Independent study (Vista Research Group) found 50% of alumni abstinent at 1‑year post-treatment after ~104‑day program * Awards: Silver Award at 2022 Excellence in Treatment Strengths & Reviews * Highly personalized trauma-informed care with small groups and individual attention () * Engaged staff: Users note compassionate, accessible clinicians and ongoing support even post-discharge * Holistic and innovative: Integrates alternative therapies like art, music, yoga, nutrition * Strong aftercare: Transitional housing, case management, peer support and relapse coverage for early returns * High satisfaction: Rated 5/5 on Recovered.org based on accreditations & reviews Potential Considerations * Cost: Without insurance, out‑of‑pocket costs can range from ~$31k-$45k for full programs () * Outpatient model: Limits on overnight care; PHP offers structure but it's not residential Final Thoughts If you're seeking a trauma-informed, evidence-based outpatient rehab with strong aftercare, Roots Through Recovery stands out for its holistic care, specialties, and solid outcomes. It's well-suited for individuals with insurance coverage or sufficient financial resources for self-pay.

I called today to request information Stephanie was very helpful and answered all my questions she…read moresaid someone will call me back to provide me with information. Nicole Richter called me and was very rude yelling at me because I was asking questions and she said the clinical director denied my son. I told her she was extremely rude and I hung up . She then text me to try to clean her attitude up. Nicole Richter is very unprofessional and need to reconsider her position

A must have! I'm ordering a copy of this book today!…read more Gloria Smilovitch

It's places like this that function more as a prison for rich parents who don't like their kids'…read morebehavior, then to actually help with sobriety, that are contributing to the current opioid crisis. This place was fine while I was there, paying them. Granted, there were a lot of troubled older teens without a real issue, so it was hard to focus on my sobriety. The fact that it is more like a prison for rich kids says something, but I was still able to find my way. My main issue is what happened after I left. I needed proof that I was staying there and getting treatment for my addiction, which they would not supply. This caused my college to fail me in classes and dropped my GPA to a level I will never recover from. Additionally, they released a newsletter that printed my sobriety date falsely. They said I relapsed on print. This is inexcusable to do to someone early in sobriety. It's hard enough staying sober without your old rehab messing with you. They committed libel, and I probably should have sued. Had my family seen that newsletter, they would not have spoken to me for years. I guess I got lucky that no one read it. I am still sober (over 15 years!) despite their efforts or lack thereof. Needless to say, they did not help with my long-term sobriety. They were detrimental to it. Probably in their best interest for people to relapse, then they can bill you again and take you back. I stayed sober by avoiding this place like the plague once I got out. Lastly, what Cade said in an early review was true about one of their employees sleeping with one of the female residents. Generally, the women who stay there have it a little easier and get away with more. I guess that is why a lot of these 5-star reviews are by woman.

He's really great and caring. I definitely would recommend him as he has a lot of empathy and…read moreknowledge. He knows what he is doing and is very responsive. There is a reason he has 5 stars!!!

Dr. Martinez has helped me in the area of opiate addiction for over one year. He is caring,…read moreinvolved, and takes the well-being of his patients very seriously. Through the years I have been to many doctors for this area of treatment, and could not recommend a better doctor than Dr. Martinez.

Love Dr. Phan! He's kind, caring and really listens. It's hard to find an HMO doctor this good.read more

I just want to say that I love Dr. Phan and his staff. I feel like he really cares about his…read morepatience. He listens (major key) and I feel extremely comfortable with telling him what's wrong. He does everything to understand what's happening, he asks questions and his staff is very prompt with giving any paperwork or anything that the doctor recommends for me. The ladies in reception are ALWAYS very kind and professional. I enjoy their smiles, even when I don't feel good, they make me forget about my pain when I am greeted by them. The back office works so hard. They are willing to help in any way they can. So professional and I appreciate Dr. Phan and his staff for being available while the world is going through a crazy time. I travel far just to make sure that I am cared for how I should be cared for. THANK YOU Dr. Phan and Staff !