Food is great but service is subpar. Our friend ordered an eggs Benedict, another staff person bumped into the plate and the egg fell to the floor. The waitress apologized and assured us that she would get another poached egg to replace the one that fell off the plate. A little while later, our waitress came by again and said apologized for the wait and mentioned that the kitchen was "backed up" and that we may have to wait a while for the egg. After we wrapped up brunch (no mention of the egg or let alone getting it) the check came with the eggless Benedict being full price....One of us went up to mention it to the waitress, she mentioned she would talk to the manager. In the end $2.00 was taken off the price of $11.95. I feel like we shouldn't have had to push and remind staff that this happened. They were not that busy for a Saturday afternoon and it should have been noted beforehand. Coming back with a $2.00 discount on a meal that was centered on 2 poached eggs where one of them never showed up was a pretty piss poor response. Since we were a large group we didn't want to make a huge deal about it, but it shouldn't even have been that big of an issue because management should have noticed and addressed it immediately. Will not be returning as there are 3-4 other breakfast joints within a few miles. read more

Had breakfast here on a Friday morning. Sat outside as we are concerned about Covid transmission. Service was really excellent. We ordered the Cali Sandwiches which is an egg sandwich with avocado, cheese, a veggie patty, tomato and lettuce. It was delicious and the fresh fruit was perfect on the side. Totally enjoyable outing! read more

Have eaten here a few times and they hands-down have the best corn beef hash I've had in my life! I can never try anything else there because it is so good. The menu is extensive and enticing. Everyone I have right here has really enjoyed it and they have the Yelp waitlist seating so you can put your name in before you even get there. read more

The food and atmosphere are good. However, we went here two weekends in a row. Both ordered the something and both times it was wrong. The wait staff really needs to write orders down. read more

Great local spot for interesting and tasty breakfast options. They have an extensive menu that includes the standards as well. I ordered the GOAT avocado, lox, poached eggs and while grain toast. It comes out 'unassembled' which was a bit strange but satisfying all the same. I am having a hard time with having to pay to park on the street in Dedham to visit local these local spots. And there is a one hour max. Someone needs to figure this out as it will make it difficult for me to justify paying to park to eat in a restaurant in the suburbs read more

Everything was wonderful. Got the BLT, loaded with bacon, nice greens and tomato. Usually, there is iceberg lettuce which has little taste. We each got onion rings and French fries and shared. Couldn't finish my sandwich! Stuffed, no ice cream at Ron's!!!! read more

I was there last week for breakfast. Although downtown parking may be a bit difficult it's well worth the effort. They have a terrific menu, the service is great and the prices are reasonable. read more

Thank goodness for the Grateful Dedham Diner! My family and I had breakfast this morning and enjoyed everything about our experience. The wait staff was friendly, the atmosphere was bright and cheery, and the food was delicious! My go-to is always a breakfast special with eggs, bacon, and pancakes so I ordered the Big Rig. It lived up to the name because $11 got me a large portion of fluffy scrambled eggs, two strips of bacon, a sausage link, four wedges of toast, a hefty side of home fries, and two glorious blueberry pancakes. I even have enough left over to enjoy a second breakfast tomorrow! The star of the meal was the pancake, malty with a hint of yeast and they were just sweet enough to enjoy on their own or with a coat of REAL maple syrup. I'm dying to figure out the recipe. The Grateful Dedham Diner is worth a visit. We will definitely be back! read more

Disappointed that the food wasn't as good as its sister diner, The Toast Office. I was given a dirty cup which was replaced with another suspicious-looking cup. And the waitstaff, while pleasant, were fairly absent even though it was not busy. Will try again in a few weeks, hoping to see some improvements. read more

Fantastic food with great portions and great crispy cooked to order home fries. The novelty of the grateful dead connection is not lost on this head. The service definitely left something to be desired as the waitress forgot portions of our orders and drinks. Otherwise fantastic experience and worth stopping if you are in this part of Massachusetts. read more

We were out of towners looking for a place for a quick bite before catching our flight back home. We were seated immediately when we arrived by a friendly hostess. We were greeted almost right after being seated by the server. She was friendly as well. The food was pretty tasty. My husband ordered French toast with a side of scrambled eggs. The French toast was nothing spectacular compared to other places but they were good. He kept raving about how good and fresh the eggs were. I had apple cinnamon pancakes with turkey bacon and side of pancakes. The bacon had just the right amount of crispness. The pancakes were delicious, perfect amount of cinnamon and apples. They were not over or under cooked. The potatoes were nothing special. Overall, we had a good and satisfying meal, made better by friendly staff. read more

The food was yummy, but couldn't give 5 stars due to okay service. We came for lunch and had the reuben, grilled cheese, cheeseburger, and onion rings. read more

The Grateful Diner is incredibly delicious!!! I would rate it as a gourmet breakfast place. Everything is fresh and served up beautifully. I have recommended this establishment to many people, and their feed back has been high marks all around. I'm so "grateful" to Grateful Diner for opening up in my town, I take as many people there as I can. The decor is so fun and the service was excellent. Always a busy place, but you're seated as expeditiously as possible. Service couldn't be better, thumbs up to my new favorite place!! read more

My family and come here almost every weekend. The food is delicious and the staff is very accommodating and kind. They have a huge menu of choices. One of my son's favorite is Fig and Brie French toast. M read more

I honestly think the reviews others are giving are pretty harsh. Most of the complaints are that there was a long wait. There's a brand new breakfast place in Dedham Square serving hot dishes. People are super happy and excited and as a result, there's a long wait. They were great at communicating the wait to me, offered to call or text when my table was ready, and were friendly. They're brand new and working out kinks but staff was friendly. Been there twice and food was great! We had the hash and eggs, avocado toast, and pancakes. All were tasty, cooked right, and no mistakes on orders. Give it a chance. Just don't go if you're in a rush. It's a sit down place not a speed demon. read more

The wait can be between 20-40 mins. You can't fault them for that. They can get packed/busy. The service can be SLOOOOW. It can take 20 mins or so to get ur order. Refills of coffee or water seem to be non-existent. So 40 mins to wait + 20 mins to wait for food. Depending on how fast you eat, your going to hit this place a full 3 hrs before whatever else you. Got planned for the day. read more

It sucks, only go here if you here if you want mediocre service and wait a half hour when you we're told 5 minutes to seat.

Outside looks hip and fun - like a new spin on the classic diner experience. The inside feels minimalistic, which at first I wasn't sure of but figured if the food was a hit then "I get it." Menu is big and has a lot to offer for anyone - traditional breakfast items to slightly gourmet/innovative items. I ordered tea and was surprised that they serve MEM... most places like this typically wouldn't know any better than to serve big slow or Lipton, so this was a pleasant surprise. Breakfast took a little while to come out considering they were not slammed. And this is where I was disappointed. I ordered the isabela - 1 egg, choice of meat, 1 pancake, toast and homefries. Pancake was very sweet and overly flavored with vanilla. Not my favorite but palatable. It was not hot. At all. Eggs were cooked nicely - not too dry or wet - but lacked salt and pepper. Home fries were very dry and needed ketchup. Toast was good but also like warm and slightly burnt. They forgot my meat entirely until I mentioned it. Once I mentioned it, it came out immediately. Very tasty but warm at best... not hot at all. Everything but the eggs tasted like it was sitting on a buffet for a while. Wait staff is nice but young and a tad clueless. I was hopeful for this place but I doubt I'll return. read more

Was very excited to try this new sit down breakfast location. I found it very helpful that I was able to join a waitlist right on yelp. Our party of three was sat right away. Off to a great start... Once sat, we waited about 15/20 minutes for a server to come check on us or take drink order. Place was pretty busy but had a few tables open so we didn't expect the wait for service or a greeting to be as long as it was. We had time to look over the menu so we put our whole order of drinks and food in. We then waited another 45/50 minutes for the food to come out. We all ordered variations of the 'isabela' (some added cheese to eggs, others subbed for chocolate chip pancakes, nothing major or obnoxious). The food came out with some of the requests incorrect or missing like cheese on eggs and how the eggs were asked to be prepared...no problem. However our server was not as attentive as we would've liked and it took some time to get her attention to point out the mistakes. We asked the server to remove the missing items from the bill and she was able to accommodate. Prices were a lot higher than that of Harry's breakfast which is right down the street in West Rox (great food there too). Greatfuls a new place and I'm sure they have some kinks to work out...might come back to give them another try on a weekday morning. read more

I really like this place. As a guy who travels the country for work I've found a place to relax and have a great breakfast with excellent service. The steak and eggs are outstanding and don't skip the toast. It's totally worth the carbs. The salads are great for lunch. The atmosphere and location are great too. Just a northeast gem. read more

Yes I was a party of 2 but participated using the waitlist. I requested an empty booth. I was told they were holding the booth for a larger party. At that time there was no wait. I think if you're going to use the waitlist you should honor requests. Now why we came. The food, my meal was good, my girlfriend said her meal was also good as well. read more

The food is great, very creative ingredients. Recent corned beef hash. My wife fell in love with the fig French toast. Waitstaff had been very friendly and attentive. read more

Two years ago I gave this place a poor rating because, at the time, it deserved it. I have since been back several times because it has greatly improved. My recent breakfast visit included the hash and eggs, and it was substantial and quite good. The service was attentive, though it seems like they're a bit overworked. Lots of cheerful people working there. I'll be back. read more

Just eggs really, but three times the price. IHOP is a better bet. For something unique BigBear is superior to both.

I have been back to the diner 5 or 6 times since my first review, and each time has been a terrible disappointment. Last weekend was the last visit for me and my family... service was insanely slow and 2 out of 3 of us had hair in our food. The food runner's belly was hanging out of her shirt as she served us. The whole place feels dirty. On previous visits the food was inconsistent, service slow and silverware, mugs etc had to be replaced for clean ones. I wish it was better! read more

I ordered a well-done cheese omelet. A shout-out to the server, Gabi, who arrived with said omelet and before placing the dish on the table said "Do you think this is well-done enough?" I said no and it was returned and refired. Kudos to Gabi for noticing that the omelet wasn't quite "well-done" enough! The omelet was nice and is served with yummy sourdough toast and red bliss potato home fries. This is a nice addition to the restaurant scene in Dedham Sq. read more

Amazing food, good prices. Our favorite breakfast spot in Dedham! Great for families, join the waitlist from yelp! read more

I was excited to try this new breakfast place in Dedham Center. I had the Grateful plate with the stuffed Canolli French toast. The plate it self was delicious, and huge. My over easy eggs were cooked perfectly. The toast and home fries were delicious. To my surprise it was a full order of French toast. It was good but a bit too decadent for my taste. My partner got the Belgian waffle unfortunately the batter was too heavy and more cake like than then the fluffy waffle he expected. He also order a breakfast sandwich which was over cooked, after mentioning it to the waitress she immediately replaced it. The second one was delicious and cooked perfectly. We will definitely be back. read more

Grateful Dedham Diner - Cannoli French toast - Breakfast & Brunch Near Me - Dedham, Massachusetts

I had the short stack lemon ricotta blueberry pancakes. One of my favorite breakfast dishes. Delicious. My nephew had the açaí bowl. I do not agree with the negative yelp reviews on service. Today it was outstanding. Our order was taken promptly and the coffee was immediately delivered and refilled during the meal. I like the use of the yelp waitlist. I am definitely going back. read more

I have a wheat allergy and eating here makes eating out safe and enjoyable. The waitstaff let us know to expect a little longer wait to make sure there was no cross contamination. It's nice to go out to eat and to be able to eat something other than salad or fruit. I get the French toast made with gluten free bread and it's awesome. read more

Try the Breakfast Sandwich to Remember - you might never want to eat anywhere else for breakfast

I went on a Sunday morning at 8. Got seated within 3 minutes of arriving to the diner. The service was really great. We got menus and ordered about 10 minutes after sitting down. The top picture is corn beef hash. My dad really enjoyed it. The only problem with his meal that the toast was not toasted very well. The second picture is The Isabela. This meal was under the combo section. It came with one pancake,one egg,home fries, a choice of either sausage or bacon, I got toast which was also under toasted. I did not like the eggs they were a little watery. The meal also was cold. It seemed like it had been sitting out for a little bit. The pancake was really good. I think I would come back again. I just wish that the meal was hot when it came out. read more

Grateful Dedham Diner - The top meal is corn beef hash. The bottom one is the Isabela. - Breakfast & Brunch Near Me - Dedham, Massachusetts

Service is a little slow - I went a few times. I would like to see a bit more regular ole breakfast food on the menu - but awesome selection of health options. Decor is really nice. Mix up the menu a bit (more like the Rox), give the staff a bit more time to learn the ropes, and I will be back read more

We were in the neighborhood and were hungry, so we stopped by. I tried something new - the fig, brie and bacon and eggs on brioche. So delicious. My son who is extremely picky, had pancakes with chocolate chips and nutella - yum! Great service, clean and very friendly staff. We live around an hour away, so not close enough to go regularly. I highly recommend. Go and enjoy! read more

Food was good. Was never actually called for my table and when i went back an hour later they were completely empty and could seat us immediately. Not very apologetic. But our server was ok and food was good. Menu has some interesting items. read more

I just wrote a review for the "Toast Office" recommending it for its food, staff, surroundings. I just visited this newest restaurant also owned and managed by the same people who own the Toast Office and "The Rox" in West Roxbury. It's still working out the bugs a bit, but shows true promise of possibly becoming as wonderful as the other two restaurants. Here's hoping!! read more

Excellent food and service. We are quickly becoming regulars. Fresh and delicious breakfast items. The corned beef hash is seriously the tastiest we've ever had. read more

Decent food, Waitress was very nice and they only negative was the check in process, no one was in line as we were asked to use a kiosk to put our names in. Plenty of open tables but was asked to wait. read more

First time here. Hash was outstanding.. little char to it. Big breakfast great pricing. And yes coffee was great!!! A new go to place

Great addition to the neighborhood. I have easily scored a window table during the week after 9am. Had a lovely breakfast of eggs, corned beef hash and potatoes. Not greasy, totally fresh. I also had takeout recently -- the breakfast burrito was terrific, as were my daughter's choco chip pancakes. I plan on adding this place to the breakfast rotation for sure. read more