We received a number of different estimates for the home renovations we wanted to have done. Brook…read moreInvestment Properties (BIP) gave us the lowest estimate around and also ensured us that the quality of the work would be top notch because their work is based solely on referrals. We decided to go with them. They started the work on May 6 and included a contract which said the work would be completed by June 20. It wasn't anywhere close to being completed by that date. Honestly, I don't mind having to extend deadlines because life happens and things we can't control cause us to have to push deadlines back sometimes. The main problem I have with BIP is the fact that they simply do not communicate well. Actually the first week or two that they were on the job the communication was going really well. Mike and Josh both have great personalities and are very enjoyable to talk to and get to know. But after a couple of weeks on the job, the work started to slow down (they'd show up mid day and work for 2-3 hours and then leave for the day sometimes; other days they wouldn't show up at all) and the communication dropped off almost entirely. I had several conversations with them about this throughout the process and asked them to please communicate with me (text, call, anything!) to let me know when they planned to be there and what they were going to be working on that day. My wife and kids stay home while I work so it's important for me to know who's going to be there when. The job was finally "finished" on July 18 but even since then we've noticed several things they left undone or did incorrectly. One of the biggest issues I have (even more than the failure to communicate) is that they had to go in my attic to run wires for a couple of the rooms they were building. My attic is used for storage and I had spent a lot of time organizing it so things were easy to find. When Josh had to go up there, he assured me that anything they had to move would be put back the way they found it. However, everything in my attic is jumbled and moved around now and I'm going to have to re-organize it myself. Again, this wouldn't even be an issue if he had simply been honest and said "Listen, I'm going to have to move things around up there and you'll have to re-organize it yourself later." At least then I'd have been prepared for it. But don't tell me you're going to put things back the way you found it if you're not actually going to. I even found a half-empty soda bottle that had been left in my attic. Pros: -very personable guys, friendly and jovial. Josh even gave 2 of my daughters birthday gifts since their birthdays occurred during the time of the project -when they are actually there doing work, they are working hard -they are very knowledgeable about all different kinds of work (electrical, plumbing, framing, HVAC, etc) -they were very active in the design of the space, which other contractors we spoke with refused to do -flexible to change plans even after the work had initially begun -they were the least expensive option around Cons: -extremely poor communication -didn't seem to prioritize the project -sometimes would show up and just sit in their vehicle in the driveway for extended periods of time without working -project took a month longer than quoted -personal property in attic not respected -tools left lying around after completion -little things not complete (drain pipe left dissassembled, wall outlet put in upside down) Overall, if price is your main concern and you're ok with the project taking longer you might find Brook Investment Properties satisfactory.

I had my downstairs floors replaced. Carpet in the bedrooms and Mannington laminate floors in the…read moreliving, kitchen and common areas. The Sales representative was awesome. He was very knowledgeable and explained the process from removing my old floors to intalling the new. I am very happy with my new floors and will recommend Carol's to anyone who is looking for new flooring. Thank you. Ray Scanlon

We had Carols Carpet replace our floors 2 years ago because of water damage. We had them do…read morelaminate flooring instead of the carpet we had down. They came in and did such a wonderful job laying our floors, and in just a day! Fast forward to 2 years and same water damage, only not as bad. We decided to use Carols Carpet again because of their professionalism and timely manner in which things are done! We went to their store and looked at the laminate they had this year as we wanted something similar. Tony helped us pick out a shade almost the same color and style as our other floor. They sent out their crew, and they got right on our floors! They were so nice and helpful with all of our questions! They started working at 8 am and by 3 pm we had new floors! They even move your furniture and put it back where it goes when they are done! Highly recommend Carols Carpet to do your floors!

I am very happy with the flood repair work done at my home by Cannon and Associates! Everything…read morethey touched was done to my expectations or better. When I asked for something specific it was done and some extra. Every single person I dealt with was very pleasant and professional, including subcontractors. My many questions were answered in detail that I understood. Chris Klinner came by every day, frequently with Bobby Dean. The estimates about times and costs were spot on. If I called or texted there was a speedy response. And, they laughed at my jokes! I hope I never have need of this excellent group again, but I've got Cannon and Associates on speed dial in case I do.

We called because we needed an automatic garage door opener installed. They were able to send…read moresomeone the following week and the installation tech was friendly and efficient. The garage door works perfectly. This company does go on base so if you need garage door work for on-base housing, they can do it.

I accidentally backed into my garage door before it was fully opened a week before we were closing…read moreon the sale of our house. In a panic, Kayla and Paul at Overhead Door were super helpful in giving my repair urgent attention to get the door panel, seals, alignment all addressed before we sold the home. Not only were they attentive, but they were empathetic and made me feel like I'm not the only one who has done something so ridiculous. LOVE THEM. Highly recommend!

Used their services for my garage door failing…read more Accountability: Showed up on time. Safety: Took proper safety precautions for the job and COVID. Expertise: Knew exactly what the issue was within 5 minutes of troubleshooting. Job was completed in 15 minutes or less. Customer Service: Explained to me what the issue was and talked me through what he was doing as he repaired the machine. Went the additional mile in telling me how to maintain my garage door to ensure it lasts for years to come. Kind, courteous, and professional. I couldn't ask for more out of a company. I would totally recommend them to a friend with confidence.

I initially got on Yelp for a service provider to get door knobs installed in a new door that I had…read morepurchased. However, after Daniel from Bye Door came out and assessed my project I decided to let him complete it, professionally for a competitive price. He did not disappoint!! Love the finished project and would recommend his services in the future.

I needed a fence for the front yard and A+ gave me the best quote. Home Depot wanted a $2500…read moreMINIMUM for just a few feet of fence! ( without even coming out to see what I needed ) A+ came out and gave me a GREAT QUOTE and they got the job done. Very happy with my experience and would use them again and HIGHLY recommend them. ( this says my location is San Francisco- but I live in Montgomery, Al -- never used yelp before so I don't know why It is saying this )

If I had 1/2 a negative star- that would be my choice. Did not get the fence I asked for- asked for…read morea shadow box fence- showed the guy pictures, gave him an address of a house in my back of the store pretty much explained how stupid I was for trusting their workers to do what I asked. I am so sorry I used this company- that they take advantage of single, older women and just do what they want. But they got their money- THEY are happy.

Needed 800 sq ft of LVT installed. Crew of four arrived 1/2 hour early, moved furniture, removed…read moreold flooring, patched and leveled floor, placed underlayment, installed new LVT, put furniture back, and cleaned up- all in one day! I was expecting them to take three days, but even a power outage didn't slow them down. They were very professional, worked efficiently, and did a quality job, all at a very reasonable price. I was very impressed! I will definitely contact them again if I ever need flooring installed.

Dewayne responded quickly from a yelp work request. I found him on a search for kitchen cabinet…read moreinstallers. Ordered cabinets from Home Depot, but these guys were needed to install the trim kits. They removed half the cabinets that weren't even level from the Home Depot installer and fixed everything and installed the trim kit that came with the cabinets. Amazingly-they also did fence work and my fence was demolished by a tree branch. They got that too. Took them two days for everything.

Have a quote per hour but kinda hard to figure the estimated project cost without a "# hrs appx".read more