I called 1st Choice Garage Doors because my garage door was stuck and I needed help getting it…read moredown. They showed up in a timely manner and their crew was very well trained. After talking with them about the issues that I was having with my door, I decided to upgrade to a new garage door, this time a steel one. I am very happy with my choice, they were reasonable and above all else they were knowledgeable. They are a hometown business. They grew up in this area and are reliable. Give them a try, you will be glad that you did.

We called 1st Choice Garage Doors of Prattville because our garage door spring broke. In less than…read more2 hours they have been here, replaced the spring and they have already left. Great service!!!!

Mr. Miller installed a new spring system to raise and lower my garage door that never worked…read moreproperly even after two attempts to repair it The door totally jammed after the initial installation and first repair. and jumped as it moved after the last one. I hired another company that said it was the worst installation they had ever seen. They said the rewind bar would fail due to faulty installation and that my 18' door required two springs rather than the one he installed. They removed everything he installed and installed a system that works smoothly. When I spoke to him about the problems he promised to come by and resolve the issue. He failed to come on the day he promised and did not respond to a voicemail I left him. After subsequently threatening him with legal action he offered to reimburse me $225 for the removed parts he installed if he could pick them up but refused to reimburse me for the labor he provided for an installation that was totally removed and replaced. It appears I'll have to take legal action to recover the $425 I paid him. While he was here he told me he was a Lexus salesman before he began his one-man business. He was a smooth talker but not a good repairman.

Robert Miller is the friendliest while being the most professional garage door installer I could…read moreimagine. He listens attentively to the customer's wishes and meets your needs within a very reasonable price range while delivering quality products and workmanship in a timely manner. I can't say enough about my experience with this service.

I accidentally backed into my garage door before it was fully opened a week before we were closing…read moreon the sale of our house. In a panic, Kayla and Paul at Overhead Door were super helpful in giving my repair urgent attention to get the door panel, seals, alignment all addressed before we sold the home. Not only were they attentive, but they were empathetic and made me feel like I'm not the only one who has done something so ridiculous. LOVE THEM. Highly recommend!

Worst business practices ever when a well respected contractor of barndominiums and barns specially…read moreordered a particular set of specialized doors for a barndominum and receives something that looks like it came from TEMU. Owner refused to refund or replace over $8k in complete garbage. I would not buy a dog house window from this company! They have lost tens of thousands of dollars of business from this business owner! Horrible business owner who thinks she can do whatever she wants because her husband is a local attorney!

$250 charge just for a service call. But needed their help, called left three or four messages…read morenever heard back from anybody. Unreliable and costly. They know that they're one of the few people in the area and they take advantage of that.

Buyer Beware! Here are the facts: Garage Door installed 19…read moremonths ago. Tracks misaligned, tracks bent, door jams when opening and closing, door won't stay open. Door only opened once or twice a week. Door track has fallen off the wall. Door is now useless. Called the company and they only warranty the door for 12 months. They won't even come out and look at the door. So, if you are looking for a garage door that works for more than 19 months, DO NOT go to Advance Overhead Door Company in Prattville, Alabama. You have been warned.

A word to the wise....always get a written estimate up front. I feel I was overcharged by this…read morecompany who replaced the pulleys on both sides of my garage door. I never imaged the charge would be $500. The work was completed in 1.5 hours. A lesson learned for me...always get a few estimates, even for what appears to be a simple job.

Amazing company with great leadership. They help people and give back to the community. Love these…read moreGuys