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    Granite By Rafael

    4.8 (17 reviews)
    Closed 8:00 am - 3:30 pm

    Services - Granite By Rafael

    Countertop installation

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    These guys are THE BEST!!! I first connected with them after I fell in love with a piece of marble that I selected for the kitchen counters in my cabin in the redwoods. Erdvin took all the time I needed to understand the design and installation procedure, as he did through the entire process. He and Francisco did a great job of measuring my new kitchen. I stopped by the shop and he showed me my piece and explained the decisions that had been made about cutting it to perfectly suit my project. The installation came off very nicely and my new kitchen is SO beautiful! Everyone along the way was very professional. GB Rafael is a wonderful resource.

    Raymond B.

    After visiting several local granite contractors & receiving estimates and timelines we were referred to Rafael. I was so happy to talk to someone who instantly made me feel like we met the person we were looking for. We were in the middle of a kitchen remodel and as most, did not look forward to templates being made after cabinet install to wait several weeks for counter tops. Rafael showed up the same day of cabinet install to make templates and fabricated and installed 6 days later! His price was very competitive and his work was superb. I met with Giovanni for layout and spoke with him even after install to discuss a matching granite window sill and he made the offer to take the time to drop what he was doing to come to the house while the tile was going in to measure and advise. You could spend more money and wait longer if you decide to use anyone else in town for a product that I could not believe would turn out any nicer than what we received. We highly recommend Rafael and his team!

    Picture of me beautifully, expertly installed my granite counter, at a lower cost than other bids.

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    1 year ago

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    12 years ago

    Excellent service, excellent installation, great turnaround, personable and reasonably priced.

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    8 years ago

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    Review Highlights - Granite By Rafael

    All three of the brothers I worked with, Francisco, Mario and Giovanni, are very professional, careful, accommodating and pleasant men.

    Mentioned in 4 reviews

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    Ferguson Home

    Ferguson Home

    (19 reviews)

    I purchased a high end refrigerator ($3k+) from here and it has been a disappointment from day one…read more For starters the unit has produced about 12 ice cubes in the last 3 months. I routinely get erroneous error messages about power failures. The freezer thermostat fails about once a week. The service support has been pathetic. The first guy blamed it on my water pressure even without making any measurements. Then he suggested that it was caused by my setting the 'max ice' setting 'on', which he explained was actually a minimum ice setting. I've had two more calls with the service department who promised to send someone out, but I've received zero follow up. Overall I'd say this outfit is not worth your trust. Overpriced and under performing. My next step is small claims court.

    Short and sweet: not good customer service. The first salesperson we spoke with only wanted to…read morechit-chat with boomer customers before and after us. When I introduced myself to him he just paused for a few seconds then replied: "And?". I replied that I was waiting to hear his name then I continued that I was there to look for a new bathroom vanity and possibly kitchen cabinets too. He quickly walked through the showroom saying that he knew little of that and was more knowledgeable about appliances. Understandable but isn't this a kitchen and bath showroom? He then found a bathroom vanity book and offered that we take a seat at a model kitchen and look through it. So we did. He then left to go smoke outside. That may have had something to do with it. Interrupting someone's smoke break is never great but there are ways that someone in their 60's can handle that situation that doesn't leave a potential customer feeling like they are not welcome. Especially when the customer has money and you have a product to sell. Then the next salesperson, someone closer to my age range came by. He asked what we were looking for then led us back to his desk. There he proceeded to show us vanities on the website. I can do that, in fact I have done that on their website. We wanted to visit the showroom to be shown what's there. Isn't that why companies have showrooms? Generally I felt that the place was low energy and that not one of the three employees there wanted to be there. That is bad management, happy employees are productive and friendly people. May be they are not paid enough to care, maybe management is also absent not wanting to work when the majority of customers are able to visit. Who knows? But I know that I won't go back. Much better customer service at Home Depot, of all places

    Granite By Rafael - kitchenandbath - Updated May 2026

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