I was a victim of one of their technicians, Mark. He came out and told me he needed to charge my system with a known leak in it and then wanted the check made out to Tabatha Agularia and not the company because of something to do with the refrigerant shipment. So, he took the check and went to my credit union (one mile down the road) and they wouldn't let him in to cash it. Why would he try to cash it right away? How, it wasn't made out to him? You don't turn checks into the company? So he went to some check cashing place and would have had to forge her signature to be able to cash the check. The credit union told me of his visit. Of course, the coolant leaked out. He finally installed the new evaporator, and it ruptured when he put pressure to it. He and his assistant left with my second check which I promptly put a stop payment on it. The company or Tabatha, never responded to my calls until the second check didn't go through. I explained what he did and she said "he's done this before" and they still never came back and fixed anything. He recently admitted to all this when texting me and now I will file. I'm not sure who owns the company, but it cost them money for the refrigerant x2 and the evaporator and labor. Mark left me with a ruptured evaporator and out $550 that went in his pocket I assume and they would never return phone calls or emails. The recent contact included email to Tabatha and he responded so what is her part in this? Why would he be responding to her email. And the email said "FU and the bitch ass Tabatha". Time to file. read more