Very transparent as a company. They help me twice, once when I first purchase the house and second…read moretime today. They didn't charge me for the first occurrence due to the house being under warranty (first time home owner so it was nice they let me know these kinds of things). Second time my AC unit wasn't running at all. They troubleshoot thoroughly to identify the issue and immediately contacted the vendor for parts. Very fast in responding and punctual in terms of time.

James and his crew repaired my AC unit that was leaking freon. They did a great job and they seem…read morelike good, honest people. I really appreciate James for showing up the same day that I reached out for help on Yelp. He responded within minutes and came by my house after his doctor appointment. I already knew what was the issue with the AC as the previous AC company who works only for home warranty companies, came out 3 times and only did a band-aid job that lasted only 2 weeks. I knew it was out of freon because the AC was leaking freon. James was able to schedule for an early morning appointment to repair the leak the following day. He put in more freon in the meantime so my house will have air conditioning until they can repair it. The next morning, Chris and his crew showed up as promised, first thing in the morning and fixed the leak. I will definitely use Richmond's Air again in the future, but for now, hopefully this leak repair will last me for a few years before having to call for service again. Hopefully my next call to Richmond's Air will be a yearly maintenance type of deal and not to fix a leak! I definitely recommend this company. As a PSA, please, please, please STAY AWAY from home warranty service companies! If you must purchase one, stay away from Fidelity National. I won't mention the name of the HVAC company Fidelity National sent to fix my AC and then denied my claim and I had to pay over $1300 out of pocket for a band-aid fix that lasted only 2 weeks!

Installed the new unit and attic blower, good price, was done within roughly 4 hours. On time and…read moregood communication

After getting a very inflated qoute from another AC company that was later followed up with price…read morecut emails when I did not respond, it was very refreshing to deal wth JD's AC & Heating co. who were very professional and gave me a timily and fair estimate to preform the work. My experiance dealing with Jose and his team during the installation was just as great. My condenser unit was on a small balcony on my 4th floor and the evaporator coil/air blower unit, Furnice were in the attic above the 4th floor. Jose was able to line up a crane and replace the old unit and install a new unit the same day as the qoute. The entire team was very professional and completed the work on time. My install was a week ago and everything has been working perfectly. My new unit is so quiet and I am noticing less humidity in the house as well. I highly recommened JD's AC & Heating if you are looking to hire a dependable and professional AC company.

I can't say enough good things about Platinum Air Solutions and Jonathan Ray. Finding an honest,…read moreknowledgeable HVAC contractor isn't easy these days, but I was fortunate to find Jonathan. He installed a new central air conditioning and heat pump system in my home, and the quality of the installation was outstanding. You can tell he takes great pride in his work. Everything was installed neatly, professionally, and with attention to detail. Jonathan also reworked and rehung my ductwork to improve airflow and efficiency, installed a surge protector to protect my new system, and corrected several other issues that had been overlooked before. He didn't just replace my old system--he made the entire installation better. He also saved me a significant amount of money compared to other estimates I received, while still providing exceptional workmanship. That's hard to find. About a week after the installation, he came back to make sure everything was working properly and to see if I had any questions or concerns. That level of follow-up says a lot about the kind of person and professional he is. The new system cools my home incredibly well, and I couldn't be happier with the results. If you're looking for an honest, highly skilled HVAC contractor who truly cares about doing the job right, I highly recommend Jonathan Ray and Platinum Air Solutions.

Solid company , call them up and use them. They can help you with your needs. They know what…read morethey're doing .

My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

We had our AC go out and I found Air Woodlands on yelp. We also wanted a second opinion. So glad we…read moredid they came out fixed our issue on the spot then sent out Hope who gave us a very thorough quote for a repair or replacement. There was no high pressure sales she did a great job explaining everything in detail and we opted for the replacement which they did the following day because we were leaving out of town. The crew did an outstanding job. We couldn't be happier. Outstanding service.

We had three HVAC companies come out to give us bids for a new AC unit, and we ended up choosing…read moreKAC Express. I honestly couldn't be happier with our decision! Jack came out, looked everything over, and was here maybe 10 minutes. There was no sales pitch or pressure--just a straightforward quote for a Trane unit. We appreciated the honesty and simplicity. The very next day, the installation crew arrived and had everything completed in about six hours. Later that afternoon, while I was cooking dinner, Trung (the owner) called and said he was outside. He wanted to personally inspect the installation before the job was considered finished. He thoroughly checked the crew's work, and you just don't see that level of customer service anymore. To top it off, KAC Express was less expensive than the other two companies that gave us estimates. Great price, quality equipment, fast installation, and outstanding customer service. If I could give KAC Express 10 stars, I absolutely would! Highly recommend them.

My air conditioning went out in the middle of the night, and I was able to reach Trung at 5:00 AM…read more To my surprise, he answered right away, gave me a timeframe for arrival, and showed up exactly when he said he would. Once on site, he quickly diagnosed the issue, took the time to explain what was wrong, and showed me exactly what needed to be fixed. What I appreciated most was his honesty and transparency. He didn't try to upsell me or take advantage of the situation, and the repair was completed quickly at a fair price. It's not often you find someone who is responsive, punctual, knowledgeable, and trustworthy. If you're looking for an HVAC company that genuinely cares about its customers, I highly recommend KAC Express and Trung.

I had a great experience with Ricardo from AMER HVAC Service. He was punctual, professional, and…read moreclearly takes pride in his work. Not only did he handle the original issue, but he also fixed things that a previous technician didn't do properly--which really shows his attention to detail and commitment to doing the job right. What stood out the most is how much he genuinely cares about his clients. It didn't feel transactional at all, which is rare in this industry. On top of that, he offers one of the longest warranties in the area while still being very fairly priced. Thank you again, Ricardo. I truly appreciate your work and will be recommending you to everyone I know.

Ricardo was fantastic! I started a project on Yelp and he was able to come out the same day we and…read morequickly diagnosed the issue with our AC unit -- something the previous technician missed. Not only was he able to correctly identify the real problem, but he fixed it at a much lower cost than the original quote we received. Not to mention, he stayed until almost 10pm when the job was done. He was professional, honest, and clearly knowledgeable about what he was doing. It's rare to find someone who combines great service with integrity, but Ricardo absolutely does! I highly recommend him to anyone needing reliable AC work.

Fantastic. AC wasn't working. replaced capacitor, added R22 refrigerant. Vixiene was great, prompt,…read morefriendly, helpful, and the price was great. Think we know where a leak is and I will monitor for it (look for the dye) as instructed after/because he's leaving to help another person. I am so happy. (I rarely leave comments. don't like to do it, but HE deserves one.)

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

Always prompt and on time. Great service, and friendly. Using Expo for years And will continue to…read moredo so.

This small business ticked all my boxes for excellent service: Answered the phone personally,…read morelistening skills, same day service, friendliness, honesty, zero sales pitch, answered my questions without eye rolls, getting job done the first time, fair pricing, providing up to the moment ETA and then following through and arriving at promised time.

We were having issues with our AC dripping water. I have used this company in the past and have had…read moregood results. Someone was able to come out the next day and quickly fix the issue. The price was fairly reasonable and I would definitely used them again.

My ex husband called them out because if a slow water leak (it was worse but slowed) in the…read moreupstairs hallway ceiling/attic. I thought the drip pan was over flowing. Christian came by today for a diagnostic appt. He told my ex husband we needed a plumber for the clogged over flow line. Understandable. So I paid the $69 while still at work. I get home 3 hours later, come up the stairs and hear lots of water in the hallway, which is practically flooded. Christian doesn't think he did anything wrong. It's worse now than when it initially began leaking, which was bad enough for me to stab holes in the ceiling!

Highly recommend these guys for not just general maintenance on the AC unit but for their very…read moreknowlegeable on the systems and ways that unique layouts, or improper duct installation can affect the way the house cools. I had rooms that were some hot, some cooler, and overall the machine was just running too much making the electric bill go up. They were able to fix some of the leaking ducts, as well as service the unit in the attic and the outside section to make sure that the house would properly cool down. That on top of the UV light i had installed and some new filters throughout, my whole family is breathing better and staying comfortable. Pricing was very fair. Not to mention they are very nice, funny, and polite, great guys to work with, and the office lady is incredibly nice too when she schedules my appointment. Thank you to SWAT and their team.

By far one of the best service companies around. I highly recommend these guys for service or new…read moresystems. They installed our AC/Heat system about 5 years ago and I couldn't be happier