Cancel

    Open app

    Search

    Grand Rapids Flooring

    5.0 (1 review)
    Closed • 9:00 am - 5:30 pm

    Services - Grand Rapids Flooring

    Carpet installation

    Grand Rapids Flooring Photos

    You might also consider

    Recommended Reviews - Grand Rapids Flooring

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Grand Rapids Flooring

    You might also consider

    Verify this business for free

    People searched for Flooring 411 times last month within 25 miles of this business.

    Verify this business

    Empire Today

    Empire Today

    (43 reviews)

    I have used Empire multiple times since 2010...you would think that I would learn my lesson…read more My most recent debacle with this company came last month when I was having new flooring put in my kitchen and bathrooms. The process should have been one day, but turned into multiple weeks. The initial installers did not have enough product to finish the job. They also were not sent with the correct quarter round to put along my oak trim...white was not going to work Empire. They contacted the installation manager who then said that she would call me later that day...she did not. A week later they sent a new installer since the other installers did not do things correctly. He did what he could do but was unable to finish the job because they did not send him with enough quarter round. he then had to come back a few days later. During this time it was discussed to have someone come out and look at my less than 3 year-old carpet because of how horrible it was holding up. The installation manager and one of their senior installers came out and agreed that the carpet was hot garbage. They took several pictures and told me they would get back to me because they needed to file a warranty claim with the mill. A week later they had a salesperson come out to have me pick out new carpet and I sent them info on when I had the carpet cleaned. A week later I reached out to the general manager to see if we had a timeframe for replacement. We set up for 8/18/26 (this was on 8/8/26). Sent a message on 7:57AM on 8/18/26 to confirm to no response. received a phone call from the Install Manager 30 minutes later asking which day this week was good. I was a bit livid at this point. They "didn't know what happened" and didn't even have the carpet at their warehouse!! What a complete cluster F. Now, I have to give up my Saturday because, allegedly, they are coming to replace the carpet then. I'll believe it when I see it. Bottom line, stay away from Empire Today.

    I wrote a review regarding the poor quality of carpet I had installed, and when I reached out the…read morelocal team was quick to resolve this. Very impressed with the customer service I recieved to make it right. I'm optimistic that the new one will be better quality and more durable in my high traffic area.

    The Flooring Company - MSI Everlife Dakworth Luxury Vinyl Plank Flooring in stock and ready to install!

    The Flooring Company

    (20 reviews)

    Malak was a gem! Really listened to my needs and the floor looks fantastic. Highly recommend.read more

    Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

    Grand Rapids Flooring - flooring - Updated October 2026

    Loading...
    Loading...
    Loading...