Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

The Mendez team was wonderful to work with! They were so kind and respectful. They did an…read moreincredible job with both the LVP in our basement and engineered hardwood on the main floor. They pay attention to detail and leave things better than they found them. Highly recommend them!

From the owner: Mendez Carpet & Flooring brings professional hardwood, laminate, vinyl, tile, and carpet…read moreinstallation to homes and businesses throughout Grand Rapids. Our family-owned approach means you'll receive personal attention and clear communication from start to finish. We're familiar with local housing styles and renovation needs across neighborhoods.

Everything went fine. Quality of work. Products they sell is fine quality either way a range of…read moreprices.

We're very pleased with our new carpeting. From start to finish, Vince Marsilio and his staff were…read morevery helpful, knowledgeable, and professional. Many choices available and we were able to find just what we wanted. The installation crew did a great job. They were on time, very knowledgeable and professional. We would highly recommend West Michigan Carpet to our friends and would be happy to do business with them on any future needs.

Very knowledgeable about any type of flooring. Excellent at creating one of a kind designs for hard…read morewood and carpet. You won't be disappointed. He is a perfectionist and will make sure you are completely happy with the results.

This company is top-notch. They stand behind their products and install. Great to do business with.read more

Every interaction I have had with the staff at DeGraff Interiors showed me that this company is…read morecommitted to deliver on their brand of caring customer service. My husband and I needed some information on flooring and tile. I plainly stated this would not result in a sale. Nevertheless, we were encouraged to come to the store and talk with a designer. In fact, Breanne, one of DGIs friendly and knowledgeable designers, pulled samples to save us time! That service was not a fluke. We returned to the store the next day, and Breanne was not scheduled. We were connected with another charming and helpful designer, Jeri Lynn. She spent at least 30 minutes with us, patiently giving us the info we needed. My sense is that DeGraff understands that caring builds loyalty. I wish we could do business with them, but our builder buys direct from Shaw and Daltile. DeGraff and their staff are a class act.