This company tried to scam me in November 2025. I hired George to replace all HVAC ductwork in the crawlspace. The short story is this company did not do the work hired to do, lied that it was done and billed me for it. When confronted and given a second chance, the company again pretended to do the work and outright lied that it had been done. It's that black and white.
I hired George the owner to replace old HVAC ductwork. George quoted me $2600 to replace all ductwork in the crawl space and insulate it with hard pipe. The day the work was scheduled, he didn't show up. I texted and he said "Sorry, we are getting all the materials, we go to emergency job yesterday, we are stopping by today to start work." Note the use of "we." This indicated to me that he was involved in the material purchasing and the work. The next day he sent photos of the "finished" work and an invoice. When I went to check out the work, I saw the pipes had not been replaced. I contacted George. He said he would make sure it was all replaced. The next day he sent photos and a video saying it was all done. I crawled into the crawlspace and NONE of the pipes had been replaced. New insulation was wrapped around only the pipes that were visible from the opening of the crawlspace to make it look at first glance like the job was done, but when I pulled back the shiny new insulation, it was covering the old original pipes from 1925. When I went further back into the crawlspace, nothing had been done. They hadn't even bothered to wrap new insulation. They assumed I wouldn't see it. I called George and confronted him. He blamed it on his "guys" and said they told him they did the job. Either way, as the owner, he's responsible to check the job, especially after being told it wasn't done and being given a second chance. If his guys lied to him the first time, you'd think he'd go check on it the second time to make sure it got done. Even if he wasn't on site (which his texts made it sound like he was), he'd notice from such a big job that no old pipes were disposed of and none of the new materials he supposedly bought had been used. So it appeared to be intentional deception. He did not expect a female to belly crawl into an old nasty crawlspace and check the work, and thus tried to take advantage of that. I refused to pay him and he said that was fine. I can't believe a company would so blatantly said they did the work - twice - when they did not. read more