Ended up at Grace Coffee Co. at the suggestion of a friend for our coffee and conversation date. It was plenty busy on the Sunday midday that we arrived. I took the last seat available in the place. My friend ordered so I can't speak to the service at the register other than to say you wait in a line in order. I was surprised to get hot chocolate in a coffee cup for a sit down hang out situation. I opened it and there was just milk and chocolate and an inch or so of free space at the top. I just really surprise that for a shop that's supposed to be high end there was no whip cream, cocoa, cinnamon or anything. Starbucks shows more effort. Being generous with the third star here because the friend recommends. The room looks great but product output failed to meet expectation. Manage your expectations or be willing to redirect them on your drink here. read more

Honestly, I come here a lot to study and I think I'm finally going to try and move on to a different coffee shop. I really like the interior of Grace Coffee Co. The plants everywhere and wall murals are a nice touch, and its very spacious. It's usually not too crowded which is a plus as well. However, I find that the food is usually pretty lack luster and the staff always come off pretty rude. It's very loud as well and find I have a hard time concentrating. Overall, I think there are better coffee shops in the area with happier staff and a more relaxing environment. read more

Yummy pastries and delicious coffee in a chic relaxing environment make it perfect for meeting a friend or working remotely. Must stop if in the Madison area! read more

Grace Coffee Co. - Coffee & Tea Near Me - Middleton, Wisconsin

Grace is an wondrous coffee shop with a fairly nice selection of food options with plenty of seating in the space. It's a nice little corner shop that you can meet up with friends for coffee. In the summer, there's a decent amount of outdoor seating with tables, in the winter, it's nice and warm inside. The food counter is in the back corner, and usually does take a bit to have food prepared but most of the food is worth the wait. read more

Grace Coffee has it all! Whether you're looking for coffee, a light breakfast, a sweet pastry, a hearty brunch, something fizzy, or hot tea: Grace Coffee has it! Went here off a recommendation from a Middleton local and couldn't be more delighted. Beautiful interior and delicious food! Wish I could bring this coffee shop home with me! read more

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Overpriced and underwhelming We are a family of four and we stopped to get an egg sandwich, biscuits and gravy and french toast and two pastries on Sunday morning, with tea and tiny hot chocolate. The amount totaled $73 and we got our meal in to-go boxes even though we were eating in. The entrees we're just ok - we were not wowed by the sandwich or biscuits, but the French toast was good. Generally not family friendly - way too expensive to share with toddlers. read more

Staff is rude at the register which makes the experience uncomfortable and offputting. Drip coffee was watery and lukewarm. Toast and other cooked food options were ok but their bakery goods were undercooked with atleast one croissant having uncooked butter in the middle. I would recommend avoid especially given the amount of great options in the area. read more

I tried Grace Coffee for the first time on Sunday, and got a hot vanilla latte. It was about $6 out the door, which seems to be priced appropriately. The latte was perfectly sweet, and milk was at the perfect temperature. Service: Though service was pretty speedy, I didn't get the most welcoming vibes from the staff. Granted, it was pretty busy that day, so hopefully on a weekday / non-peak time, they might be friendlier? Ambiance: I expected to come into Grace Coffee to sit down and get some work done, but the environment is definitely more upbeat and a gathering spot than a working spot. It was a Sunday though, so it was packed and super loud. read more

Great space with coffee, full bar and yummy edibles. There's nice bakery and savory items, a full fridge of cold to go beverages and lots of outdoor space. The staff have always been friendly and responsive. Highly recommend. read more

Grace Coffee Co. - Coffee & Tea Near Me - Middleton, Wisconsin

Grace Coffee is not a dog-friendly business, and it's not a customer-friendly business, either. A company's social media presence is a direct extension of its customer service; a bad customer experience within social media is no different than a bad customer experience within the physical business location itself. This is my review about Grace choosing to ignore me as a customer when I tried seeking an answer to a simple question ... even after I told Grace that knowing an answer would turn me into a repeat customer. I visited Grace once in May 2021, and afterward, I saw dog drive-thru photos on Grace's Facebook page. I was excited to see this! I was ready to throw my money at Grace with repeat business if I knew which location to visit with my dog at the drive-thru. Thus, my simple question to Grace: which location takes pictures of dogs at the drive-thru? Because these photos are on Facebook, I felt it logical to ask my question on Facebook. I attempted to seek an answer by commenting on Grace's dog posts as well as privately messaging Grace. While Facebook shows that all private messages have been viewed by Grace's account, I received no response to any of those messages nor my posts. After my Facebook communication went unanswered, I emailed Grace at its publicly posted email addresses: gracecoffeeco1@gmail.com and levi@gracecoffeewi.com. I explained my dissatisfaction with poor communication and even ended my email with the statement: "I am hoping this email can generate some response from you as I would like to support your business again in the future." I received no response. I've attempted to contact Grace multiple times over a three-week span with no acknowledgement or response. Unfortunately, I feel so discouraged that I cannot be a return customer. There are so many coffee shops, cafes and restaurants in the Madison area that welcome customers with open arms and are enthusiastic and eager to answer customers' questions. Grace is not one of them. Save your time, energy and money and go elsewhere where you (and your dog) are truly appreciated. read more

We stopped by on our drive from Michigan to Minneapolis! The coffee was great and the baked goods were phenomenal. Staff was very friendly. read more

Grace Coffee Co. - Coffee & Tea Near Me - Middleton, Wisconsin

So happy a good coffee shop took this space in Middleton. The coffee is a bit uneven but generally quite good, with good latte art. Baked goods look on point. The space / decor is nice (though the metal chairs are a tiny bit uncomfortable) and the staff is friendly. read more

Visited the restaurant after a movie late afternoon to have coffee and snacks. Not very crowded. Ordered coffee, and croissants The latter was cold and not particularly tasty, but was expensive. The coffee took a long time to be prepared and perhaps a less experienced barista. Was just warm after the wait and no apologies for the delay Overall not a great experience and definitely not worth the spend. I would not recommend. read more

Modern coffee shop with open concept layout and lots of natural lighting. Happy to see they have soy as an alternative to milk which surprisingly is no longer an option in some coffee shops. The bakery items - WOW! Wanted to buy one of everything but ended up going with the everything croissant which a friend highly recommended to me and the raspberry danish. Both were delicious but the hype about the everything croissant is real. Flaky, buttery yet oh so light with a hint of garlic and onion. And included a little cream cheese surprise. YUM! Do yourself a favor and get one today! read more

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PROS: Everything croissant... GET IT! CONS: ? I don't even know when this place opened, but my husband brought the Everything croissant back to me and it was the BOMB! It's like an everything bagel with cream cheese.... but in croissant form! How amazing! Solely based on that, they get 5 stars! read more

Love all the Grace locations and very excited this is close to my work. The space is just as beautiful as their other locations. It feels a bit bigger and open. I stopped by on the second day open and, yes, it was busier. And I agree with the previous review that more people could have been wearing masks when not eating/drinking. I'm guessing it will slow down eventually; parking was also a little tricky but not awful. Staff was very friendly and their pastries and drinks are delicious as always. Our favorites are the fruit danishes, jalepeno popper croissants, almond croissants, and chocolate croissants. I've also had their macaroons which are outstanding; my favorite is the maple pecan. Their weekend care packages are convenient and tasty, especially when they have cronuts available. I also ordered a pie for Thanksgiving, their prices are extremely reasonable and I imagine it will be delicious given everything else is awesome. Definitely give any of their locations a try and I'd recommend doing take out for Covid precautions; you can also pre-order online and they have an app that's easy to use and you can get rewards too. read more

Lots of music, beautiful walls, some good sweets, okay drinks, pretty popular place, cute dog themed cups. Great place for informal meetings, not super kid friendly. read more

This review reflects my 2nd Grace experience which was night and day from the excellent experience I had during my first visit. 1st experience: Busy line but moved very quickly. Ordered a M&M cookie, latte, bloody mary, and breakfast sandwich. Everything was fantastic including the bloody mary that tasted great and had an toothpick with olive, pickle and cheese on the lip of the glass... great ambiance sitting outside with the wife and kids and eating our brunch / snack. 2nd experience and the reason for 2 stars. Fast moving line - super polite and great service but everything from the food to the drinks were awful. Ice latte was super watered down, bloody mary tasted like tomato mix and a single pickle floating on top of the drink!, italian sandwich was greasy and both super salty and bitter due to the cheese and arugula, m&m cookie was a bit under baked. Super shocked as we went here 1 week apart - I see from the other reviews that service generally is pretty good but the food and drink can WILDLY vary. Great ambiance but man the food and drink isnt that cheap and in this case was downright awful and made the experience very poor... read more

The atmosphere is the best part about this place, nothing else to really write home about. I visited mid morning on a Sunday and thankfully I was taking my order to go, because there was nowhere to sit it was so busy! I got an iced vanilla latte and one of the espresso chip scones. The latte was honestly very disappointing. Seemed like decent espresso but I think they forgot to add the vanilla. The scone was also just ok... I liked the big chocolate chips but overall it was dry and the flavor fell flat. I'll probably opt to try a different coffee place next time I'm in town. read more

DO NOT order the fruit bowl cause it seems like they make them then leave them uncovered in the freezer (like all the baked goods) and don't expect your baked goods to be warmed. Ordered two coffees, breakfast tacos, butter croissant, and fruit bowl. The latte was yummy, and so were the tacos. Unfortunately, the pictured fruit bowl tasted like it had freezer burn and the butter croissant was given cold & they didn't offer to warm it. The theme is all over the place, a dog drinking boba on the cups, honeycomb tile, nice light fixtures, & floral designs. read more

Grace Coffee Co. - Coffee & Tea Near Me - Middleton, Wisconsin

I'm a frequent customer of Grace Coffee at many of their locations. Their coffee is good, and the food that I've tried up until today has been very good! The work atmosphere is also great, lively but not distracting music, free wifi, plenty of places to plug in a laptop... I really enjoy doing homework here. Today I tried an acai bowl and I must say this is the first time I've been disappointed with the food here. When the bowl came out it was drowned in some white frosting stuff that was not listed on the menu or pictured on the website in the photos they have of the food. When I tried the actual acai base, it was solid and tasted completely freezer-burned, like it had been sitting in a freezer for weeks without being sealed properly. I had to throw away a near $10 bowl :( However... I ordered an avocado toast next and was not disappointed. One of my faves! Ultimately I love this place and for the most part really enjoy the food and drink. I will definitely remain a customer... probably just wont order an acai bowl again, haha. read more

Ambiance was great, although that was all ruined with limited special drinks and very rude man at the register. A simple hello or even a sense of appreciation would have been fine. We received nothing close to that. Drinks were good but the portions were on the smaller side. All in all, you won't be greeted or welcomed. Everything else pretty average. read more

It's Coffee, not great. The people working weren't very friendly, they all just looked at me as I waited for my order to be taken, finally when someone came over they were just very short with me for no reason, literally just walked in and waited patiently at the counter. read more

I want to support the local businesses. When I called to place an order, I was told to download the app. Personally, I struggle with customer service that makes it more convenient for the business than the customer but, we're in a pandemic, so, ok. When I ordered online, it took 26 minutes for the app to tell me my beverage was ready. In the meantime, I walked through twice to check my order. It seems in-person orders go to the front of the line. If they're going by maximum/standing room capacity, then it *might* have been at 25%, it was pretty full. Many people were without masks, even while reading. Two you guys were reading their Bibles, (a great book to be reading these days!). It would have been appreciated if they were wesring masks while discussing. Being uncomfortable and behind schedul, I left without my order. read more

A super cool space, wasn't too busy when I went so you could likely find seating to get some work done or hang out. Wasn't as loud as some other popular coffee spots so could be a little more intimate and easier for conversation. read more

I had a great experience here. The staff members were extremely friendly and helpful. My cappuccino was made very quickly and tasted delicious. The croissant I ordered was fresh and also yummy. Love to see a different coffee shop opening up in Middleton. The ambiance inside is cozy and modern. I would highly recommend Grace Coffee. read more

Grace Coffee Co. - Coffee & Tea Near Me - Middleton, Wisconsin

First, the space is beautiful! I've had good luck with most of the drinks at Grace (hot chocolate, coffee, lattes) but beware that sizes are small. 8oz, 12oz, and 16oz. Lines can be long on weekends. Food is pricey and generally pretty good, but a few areas I'd improve. Croissants on my most recent visit were doughy and not cooked enough. Serving some of the treats in bags doesn't make sense since a plate and fork are required. Would love to see more reusable serving options rather than the takeout containers. Last item is that there is no outdoor garbage can, but lots of outdoor dining space. For folks wanting to limit indoor time due to covid, and outdoor garbage can would be nice. (Although this could be somewhat mitigated if there were more reusable serving options with plates, mugs, etc) read more

We were visiting Verona and ended up going to that location 3 days in a row. Delicious coffee, amazing pastries and a great selection of food for breakfast and lunch. I got the everything egg sandwich for breakfast one morning and it was so big I ended up splitting it with my husband. Large space so it would be a great place to meet friends or come with you laptop to work. Staff is very friendly. read more

Love this place! Great food, great coffee, great service, reasonable weights, great ambience, definitely a hip coffee shop giving great experience in the area read more

Enjoyed the atmosphere and the taste of the coffee. I have ordered americanos and lattes. A great place to grab lunch with a friend inside or out! My only desire to see in the future is more options in GF and Vegan baked goods. read more

Much worse than expected. The coffee, a latte, was terribly bitter and borderline undrinkable. The danish i tried had a rubbery pastry and filling without any flavor. I also tried the almond/chocolate croissant, which was worse than the danish. The pastry was doughy and dense, the Chocolate had both the texture and taste of wax, and the almond paste was a liquid mess. Very poor all around. read more

Stay away from the grilled cheese...dry bread - couldn't eat it. Told a staff person and all i got was a "thanks for the feedback." not exactly an empathetic response - leaves a lot to be desired :( read more

Yikes! Crabby female taking orders behind the counter (yesterday, Sunday 2/27). My goodness, she was not nice. She answered every question snippily (if that is a word), and her answer to everything was "it is at the end of the counter". So, just for the record, I am not stupid, but my confusion was that the food "at the end of the counter" (actually different counter than the other two questions--it is on the other side of the wall), had a different name on it. Not mine. So my confusion about my food wasn't because I am stupid, it was because it had the name "Amanda" on it, which isn't my name. Anyway, almond croissants were delicious, breakfast sandwich was fine, but matcha tea latte was way too sweet. I hope the employees are generally nicer than this woman. It was packed, so it is popular. read more

Average. The main reason why my review is so low is because of this aggressive, rude barista. We stated that we had a peanut allergy, and she completely disregarded what we were saying and was very mean about it. She was acting like we were idiots for even asking about a peanut allergy?? It's totally normally that a restaurant can't make guarantees, but we just wanted them to make a note to make sure they wouldn't use the peanut butter knife on our French toast. This is pretty standard at all restaurants and the cashier helping us was trying his best to answer our questions, but this manager lady was being an a**hole "we have nuts all over the place". Peanuts are NOT the same as "nuts".... Anyone else deal with this intolerant pretentious lady before? This is NOT an allergy friendly place, not because there are a ton of allergens on the menu, but because of customer service. Unbelievable! read more

The food is okay but the coffee is terrible! I have tried the coffee several times and it is always weak and tasteless

Consistently has amazing food and coffee. Their almond croissants are a MUST try. Any of their breakfast items and pastries are super super solid. I've definitely had better coffee, but it's leagues above any fast food coffee. read more

Beautiful decor and great drinks/treats. So happy this opened in Middleton! Can't wait to visit more post-Covid!

While this is a cute shop, the order execution on a busy morning is very confused and poor. Management could learn a thing or two from Starbucks. Waiting 12-15 minutes for our coffee and then to learn our order got lost is somewhat sad. Given the technology they are using this should not be the case. Guys, time to fix this, otherwise a great little shop. read more

As decent as the coffee here is, Grace sure makes it hard to want to support their business. First off, this place is an oasis for people who clearly cannot be bothered by the pandemic. This place was pretty packed and the only people who were wearing masks were the staff. There was zero mask enforcement. People were not actively eating or drinking - in fact, several were sitting at tables working on their laptops or on their phones without having any drinks - and were hanging out without masks circa 2019. I felt very uncomfortable being there, even though I was wearing one. Second, as others have mentioned, baristas do not care about the customer. I say that because their behavior and rudeness is very unprofessional. I literally had to wait as they were taking photos of my latte they made before they finally handed it to me... Third, they do not have straws. Yes, I'd understand if it's to be environmentally conscious. But I don't get the sense that's their reason. Why? Because everything they use here is plastic and there are no trash cans/bins for recycling. I've been to plenty of other businesses where they are trying to be more sustainable, so they either have paper straws or have straws available only behind the counter (you can get one only if you ask for it). It feels like Grace is just being cheap and trying to nickle and dime customers by having ZERO available. If I'm paying almost $6 for an iced latte, I don't think it's too much to ask to get a straw. Again, when asking for one, the barista looked at me like I'M the ridiculous one for expecting a coffee shop to have straws. Fourth, their baked goods are flat out just sitting on the counter in the open near where people order. There's no encasing. I saw a woman talking loudly and laughing right over the croissants, and I could just see the spit and droplets spewing out of her mouth and likely landing on the baked goods. This seems to be a health hazard, especially in a pandemic. This place had so much promise but other than slightly better decor, might as well just be Helbach's again. It's clear they're not taking the pandemic seriously with zero mask enforcement, and worse, they don't take their customers seriously. read more

I hate to say it, but I'm not a fan of their coffee or their food. The ambience is nice!