Another good experience with Four Points Dental. Came in for a routine cleaning. And found out I…read moreneed a tooth extraction. I kind of knew this was coming. I have had some discomfort with a molar. Not pain, but pressure when I chewed. It's only been in the last week or two that I've noticed it. Turned out I had a cavity under my crown. So after my cleaning, I went home for a little bit, and went back for the extraction. The little sucker didn't want to come out, but in the end, the dentist won that battle. I was numbed I think 3 times. Usually I can be pretty chill at the dentist, but this time I was crying, and extremely jittery. The assistant got me a blanket and rubbed my arm as the needle went in with the novocain. Once the numbing and needle part was over I was feeling a little more relaxed. It did take some tugging but it came out. I did see it after it was pulled out, molars are big, I can't believe it came out all in one piece. Happy it's over with. But this will be a long process of healing, and then an implant. They are saying about 6 months.

The very basics in a dental experience is that I expect to be treated with kindness, compassion,…read moreand above all, professionalism. My review is limited exclusively to Dr. Evan John, so take from that what you will. I had no idea going in who I would see, and for that reason, I felt obligated to warn others. I found Dr. Evan John to be incredibly unprofessional and lacking in bedside manner. Further, he was not thorough and incredibly awkward, which only added to my anxiety. I have since learned (from social media, no less) that he is a brand new dentist, and maybe that explains it. Even other professionals I have spoken to have acknowledged that the bedside manner was inappropriate. I would like to give him the benefit of the doubt, I cannot excuse the experience I had. Dentist experience aside, the hygienist was fabulous, one of the best I've ever had, but it couldn't salvage the mess of my visit and the unnecessarily anxious aftermath.

Had best experience at dentist ever. Dr Reese Morningstar and Ellie made the appointment amazing…read moreand easy thank you to have finally found a good place to go.

Very professional and reliable. I have been going here for the past 2 years and have been always…read moresatisfied with the results.

Hello, I'm sorry to…read moremake this review of a doctor at this establishment, and honestly, the office as a whole at this point. I came here in early 2019, and later in this last year, the service done here caused me further injury. For some background, I received a full mouth rehabilitation in another country, Istanbul, and it went sour. The way my row of teeth was positioned caused TMJ symptoms and strained muscles. I didn't trust them to go back to them to fix it, hell, as of six months later, they had erased my info anyway. When I visited Balcones Family Dental in October 2024, I had already gotten four teeth replaced from my full mouth rehab and one root canal, and was showing slight TMJ symptoms. When Christopher Glecos agreed to work on me, he offered an occlusal equilibration to straighten my bite. I should have vetted harder, because I had no idea he was then taking online classes for the thing I was asking for. At the time, my mouth has already been through a lot, and the process of strengthening my bite required more professional diligence than what I received. Doctor Glecos wanted to start fresh and not look at any of my background on the matter. I did give my info anyway, a told him I was going to see a chiropractor for my TMJ. At the time, I thought it would be enough, but I was wrong. Knowing now, I needed Physical Therapy and a specialist trained in TMJ symptoms. Even with all the background I gave him, he was still willing to do the occlusal equilibration even though his experience was green in the matter, and if he had thought otherwise, I'd have been referred to someone else. There's no way one would take on a complicated situation as mine if one was still only taking online classes for it... I explained that my goals were to address bite instability by identifying problem areas and finding a good course of action. For me, this meant combing through the teeth and seeing which ones were hitting harder and by how much, and then considering new crowns for those problem areas. Dr. Glecos described using 'slits of paper' to relax the bite and then find out where in the mouth my teeth were misaligned or hitting first. At no time did we discuss making irreversible adjustments to the bite. I was under the impression that we would take measurements of the teeth to see which ones needed attention. The time came for measurements, after the 'slits of paper' method, he started altering the bite with a bur. I did not expect the procedure to begin at that time, as I believed we were still in the evaluation phase. I allowed it since he had already started grinding at the bite, placing my trust in him. After several sessions, eventually I woke up with new symptoms. Nerve pain was shooting down my legs, and muscle strain, and eventually a chronic sinus infection. When expressing these symptoms on the day I was receiving my night guard, I was told to go to a general physician, and the dentist wasn't even going to be called in until I notified the ladies at the front desk. During the examination, Dr. Glecos stated he did not see any issues and offered to make additional adjustments. Given the new symptoms, I declined further alteration. He then indicated there was little else he could do. When I described the symptoms as nerve-related, I was told that adjustments were made on crowns rather than natural teeth and therefore, should not cause nerve symptoms. It was concluded that my symptoms were 'Underlying issues'... I feel the possibility of nerve issues can arise from a destabilized bite around the jaw joint. My TMJ issues were a focal point in our consultation, and I hoped for a more thorough evaluation or referral. For my symptoms, pain was traveling down my leg, my feet, my chest, and through my throat. Never in two places at once, but present every day. This altered the way I walked, and numbness could be felt in my left hand, and eventually, a rapid amount of aging was taking place. Facial deformations started to form under my eyes from a chronic sinus infection. This infection has been plaguing me since the occlusal adjustment. Tinnitus was sounding loudly from my right ear, the side with the TMJ issue. Also, there were medical reports given of these symptoms as well. Afterwards, I went to many other professionals and specialists seeking a root cause. These things usually take time; referrals have to be shipped out from my General Doctor, and acquiring an appointment within three months' time for some of these places was rare. My symptoms were getting better in some areas, but also getting worse. On a return visit six months later for a cleaning (I continued to work with them and report my symptoms), I was finally referred to a prosthodontist to check my bite. The hygienist at the time actually pushed the issue of seeing a specialist right away for a suspected collapsed bite. Given the timing of my symptoms, I am concerned that an earlier referral may have allowed for a timely assessment. I did

I have had two wonderful experiences at BFD. Dr Maddox is very nice and communicates very clearly…read more The hygienists are able to give you their full attention. I learned a lot about my teeth both times. The problem lies in that they do not contract with any insurance company, therefore you will always be covered at the out-of-network rate. This is frustrating for patients, but is understandable from the practice's perspective. When you make this decision, however, your front-office needs to be very good at letting people know exactly how much they're going to owe out of pocket. It is possible for them to call your insurance company, tell them what codes they'll likely claim, and get an amount covered back. Twice I asked them to do this, and twice they told me how much I'd owe out of pocket after the visit. Both times they WILDLY missed the mark, to the tune of over $100 per visit. This also happened with my children. After they visited, my wife said they mislead or understated our responsibility (perhaps on purpose) to get us in the door as new patients. We hadn't discussed it until I brought up my experience after the fact. Two customers with the same experience in the same house. Hmmmmm.... My family of four has now found another dentist who a) contracts with our insurance, and b) was able to tell us our responsibility ahead of time, to the penny. Please avoid this place if cost is a consideration for you. If it's not, good for you! In that case BFD is a really great dental practice!

Came in 2 weeks ago for a consultation on removing wisdom teeth. Dr.B and his team instantly made…read moreme feel comfortable which is what I was looking for, to move forward with scheduling my oral surgery. My back tooth cracked and was in so much pain so while waiting on my oral surgery date I spoke to the office staff who called in a prescription and gave other extremely helpful tips to keep the pain down. The morning of the surgery I was put completely under which is what I wanted and when I woke up I I remember asking "when are you going to start on the surgery"?. I felt nothing. I am in my second day of recovery and I feel great. This was an AMAZING EXPERIENCE and I highly recommend Round ROCK Oral surgery for ALL oral surgery needs. The customer service from the office staff, doctor and surgical assistant was just amazing. Thank you so much.

When I came to this page and saw all of these reviews, I thought people were out of their mind. I…read moresuffer from extreme health anxiety (first blood pressure in office was 147/111, just to give you an idea...) and I was absolutely terrified. I had a 2nd molar that needed to be pulled as it had broken pretty badly. I had it pulled last Friday, October 9th. It literally took him less than 2 minutes to get it out of my mouth once I was numbed, and I felt NOTHING. I didn't even take any medicine once the anesthesia wore off. Honestly... I would go back tomorrow without a second thought if I needed to, and that's saying a LOT for me. Best medical experience of my life, and Dr. B and his staff are incredible. (see guys, I'm not always hot mess express... THANK YOU!)

Highly professional doctors, excellent service! Thanks to…read moreeveryone! I have already forgotten what a toothache is!

This review is by someone who has had a fear of "The Dentist" ever since he could remember…read more.. ...with that said, I'll be returning to Arboretum Dental. From start to finish, my "fear" was put at ease. Dr. Truong and his staff are extremely calming. He communicated with me throughout my procedure, which kept me level headed. I could feel i was in good hands the entire time. Dr. Truong and his staff will continue to have me as a patient, knowing that "fear", is just that.

This is the most beautiful office, the most amazing staff, and the best service. My 2-year-old…read moredaughter has seen Dr. Culotta twice now, and both times I have been very, very happy. Dr. Culotta is extremely patient, loving, and thoughtful. She takes things at your child's pace and makes sure they are comfortable and relaxed. Highly, highly recommend!

I have been a patient here for close to 30 years. After being diagnosed with lung disease several…read moreyears ago, I started asking the hygienist to let me rinse with my own water which I knew would be bacteria free And she just basically no. She actually let me do it once but after that she was totally against it. I Brought this up to my pulmonologist and he suggested that since most dentist/hygienists know little about lung disease and that I should find a new dentist. So I made a change as soon as I could . I suffered with being treated for serritia during my time there for several years. I usually felt rushed during my appointments but now I don't worry about that.

This office has MOVED to the NEW ADDRESS:…read more 7408 Cameron Road, Ste. A Austin, Texas 78752 The phone number is the same, but they are having some phone problems off and on. 512-477-9775 (12/6/17)

Dr. McElveen and staff have been great. Having to be injected/numbing is never fun but this was the…read moremost pain free experience. I've had 3 separate visits for broken tooth replacement. Each visit I was treated with respect and they set proper expectations. I know how much I pay and am given a run down of the procedure. I will be back for all future dentist needs.

Great staff and a very nice location off of Capital of Texas highway. In terms of the aesthetic,…read morethe office has a nice minimalist look and a nice front desk as well. My favorite part about this dentist is that during my cleaning I was given a choice to pick a Tv channel to watch. Never before have I had this and I loved it because I didn't have to stare at the glaring light like at other dentists I experienced. In terms of the staff, the front desk personnel were very cheerful and welcoming despite it being 8AM in the morning. My tooth cleaner Cassidy did an amazing job at cleaning my teeth and made sure to let me know the spots where I need to brush more. Lastly, Dr. Ho the dentist was very detailed and made sure to give me a complete rundown of my teeth. He also described what my breathing canal looked like as well as a couple prone areas for cavities. Overall, I have no complaints and I was very satisfied with my experience here.

I live in Westlake, I work in Westlake, I have teeth, and I like eating at Hat Creek Burgers…read more For providing an important medical service at a convenient location with a baked-in excuse for yummy fast food, Dr. Ho should, in view of the above facts, be a slam dunk for a five star review. That said, I feel compelled to give Dr. Ho a three star review. Dr. Ho is a nice guy, and definitely seems to "know his teeth." However, to continue with the dental metaphors, the lingering taste in my mouth from my visit was one of irritation with the practice's inefficient, time intensive workflow, which IMHO, completely negates the convenience benefits of the practice's location, and for the reasons set forth herein, doesn't really make sense from either a dental care or business perspective. My routine cleaning and dental exam took over an hour to complete, with at least twenty five minutes spent poring over 3-D scans of my skull and teeth, and Dr. Ho discussing how the 3-D scan showed that one of my sinuses was fully blocked. (regrettably, the fact that only 50% of the cost of the 3-D imaging would be covered by my insurance was not part of the discussion). Fascinating stuff, that rundown on my nasal passages - but a bad use of my time when I'm breathing fine, my teeth don't hurt and I've got to run back home to ferry a toddler to daycare. Further, about 15 minutes into the discussion of 3-D scan of my head and teeth (including asides on the state of my sinuses), Dr. Ho went from being generally sanguine about my dental health to going back and forth as to whether he saw a cavity . From this, I conclude that there is some probability I have a cavity, and we should definitely keep a close eye on one or more of my teeth. By my math, my dental visit was made ~20-25 minutes longer and $150 more expensive than it needed to be due to the long winded review of the partially out-of-plan 3-D imaging. From a business and prophylaxis standpoint, the better move would have been to skip the 3-D imaging, and to the extent x-rays presented a tricky question of whether I have a cavity in need of attention, move up the date of my next checkup to keep an eye on my possibly latently janky tooth. We'd all win this way. I'd get back my precious time, insurance would have paid for everything, and Dr. Ho would easily recapture the revenue from the $%^&-ing out-of-plan 3-D scan in future cleanings and visits. Further, if routine cleaning/checkups proceeded quicker and did not include a partially out-of-plan 3-D scan as a matter of default, I'd be inclined to send the rest of my family to this practice, so we could all get our teeth done and go for burgers afterwards. But so long as such a visit would foreseeably take four-plus hours and cost me $600 for the uninsured portion of four 3-D scans, that's not a sensible option. That said, I'm a reasonable guy, and if presented with evidence of shorter visit times and making the 3-D imaging optional, I'd consider updating this review and returning to this practice, as Dr. Ho appears to be a thoroughly competent dentist with an uber-convenient location.