I went to see Dr. Perkins upon the recommendation of my dentist. I needed to have a first molar pulled, due to damage from a broken filling, etc., and, apparently, the trend is for dentists to refer patients to an oral surgeon to extract a tooth ... news to me, but whatever.
The day arrived and I drove over to his office. It was raining cats and dogs, and I had no idea where I was going. I live in Jonestown, not Westlake. I found the building without issue, but when I got there, I realized it was a large complex with multiple suites, and I didn't have a suite number. I called them on my cell from the parking lot and the girl who answered the phone asked me what I could see from my car. She said she knew where I was, and that she'd be out to get me in a second. Before I could get out of the car, she was standing in front of me, ready to show me the way! In the rain. Really? What service!
I met Dr. Perkins a few minutes after filling out the paperwork. We talked about what he was going to do, and he gave me ample opportunity to ask questions. He wrote a couple of prescriptions (pain and antibiotic), and then one of his assistants came in to discuss payment / insurance, etc. I paid up front and then was escorted back for the surgery. When the assistant and I entered the operating suite, she remarked that it was pretty cold in there, and I should let her know if I wanted a blanket. Dr. Perkins was just coming through the door at that moment and said, "I'll grab one now." He came back five seconds later with a crisp, white (clean) cotton blanket that had come straight from a warmer! It was awesome!
He and his assistant were great. Very friendly and fun to chat with, while the anesthetic was taking effect. Ten minutes later, the tooth was out. I was given a very thorough briefing about post-operative care, and a handy little reference sheet to take with me, and was on my way.
Dr. Perkins called that evening around 7:00 to check in with me, and I was doing fine. I'm six days post-op today, and I've had no issues.
As trips to the dentist go, I would say this is probably the best experience I've ever had. Very friendly staff who go that extra step to make what is normally a dreaded experience a -- dare I say it? -- pleasant one, instead. read more