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Burchard Mark,DDS - Round Rock

4.5 (15 reviews)
Open 8:00 am - 5:00 pm

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Review Highlights - Burchard Mark,DDS - Round Rock

I was terrified of getting my wisdom teeth removed because I had never had laughing gas or anesthetics before.

Mentioned in 6 reviews

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Robert J Naples, DDS - Ready for surgery

Robert J Naples, DDS

(59 reviews)

I put off getting two teeth extracted longer than I should have, then dentist told me he couldn't…read moremake me a night guard until I had them removed. I know several people who have seen Dr. Naples, and they all told me how awesome he was and how safe they felt in his care. His reputation and reviews are excellent and my first impression of this super clean, comfortable and state-of-the-art office was that I was going to be well taken care of. Every staff member was focused on my well being. At the consultation, I was educated in every aspect of the procedure. I was given a transparent cost estimate and Dr. Naples and his staff told me what to do and what to expect before and after the surgery. I was really surprised at how little discomfort I felt after my surgery! If you want the best experience and outcome for your oral surgery, see Dr. Naples and his team.

My teen daughter was referred to Dr. Naples to have her wisdom teeth removed. From start to…read morefinish, it was obvious that every office member was a professional, and dedicated to making the experience a positive one. The pre and post-op instructions were very clear, and all our questions were answered. When we had questions, we could easily reach out and ask, and we felt very supported throughout the entire process. I would highly recommend this office. My daughter was appreciative and thankful for the kindness they showed her. It was a positive experience for her first surgery.

Michael P Ding, DDS MD

Michael P Ding, DDS MD

(73 reviews)

Hats off to Dr. Ding - the BEST BEST BEST oral surgeon IN THE WORLD! I was referred to Dr. Ding by…read moremy family dentist - Dr. Sura at Reveal Dental next door when I needed to remove 4 wisdom teeth and the other 4 regular teeth for my orthodontics treatment. If you go to Dr. Ding, I can 1 million percent guarantee you that you're in great hands and will have an awesome and painless experience. I came from Vietnam and had really bad and painful experience (even from cavity filling) with dentists there which has traumatized me until today. I came to Dr. Ding in Oct 2018 for a consultation when I knew that there might be a potential of removing 4 wisdom teeth. Dr. Ding's staff took my x-ray, and Dr. Ding explained everything very thoroughly. He dropped me a bomb (which I knew he would) that I had to let those 4 wisdom teeth go because they were impacted. My top ones came out in an angle leaning on my big molars. My bottom ones only peaked out of my gum for a little and they were sideway. He checked my nerves on the x-ray and said there was nothing to worry about since my nerves stayed low. One thing that gave me chills was that he would need to cut my gum open to remove the impacted bottom wisdom teeth because of the way they grew. That part freaked me out. I've never had anything cut open my whole life, and now I would have to do it in my mouth? I postponed the decision for a few months until my orthodontist told me that I really needed to let them go AS WELL AS additional 4 more to make sure for my teeth to straighten out. In mid May 2019 I was brave enough to come to Dr. Ding again and told him I was ready for the procedure and needed him to pull 4 more. He went through everything clearly and thoroughly with me again. I would be put to sleep through IV during the procedure, just so I could have the best and painless experience. He also warned me ahead of time that I would hate him for 2-3 days because my bottom wisdom teeth would be a bit difficult to take out, so I would expect to be sore a bit more. My appointment was at 7:30am and I was taken in right at 7:30am. The assistant got my blood pressure, put wires and stickers on my body to measure my breathing during my sleep. Dr. Ding waited no time to come in. He's also an expert in injecting IV. I just followed his instruction on how to release or hold my hand, and everything was in without me feeling a needle poking my skin. I was then immediately assisted with an oxygen mask. Dr. Ding then said something and before he finished his one sentence, I was knocked out around 7:40am. Then I heard people talking and tools being put away. An assistant asked if I was awake and the procedure was successfully done. I looked at the clock and it was 8:10am - it only took Dr. Ding 30 minutes or less to pull 8 teeth in one seating. Is he a superman?! I was then moved to the recovery room, still in and out of the other world. Dr. Ding went over my medicine with my husband, what I should and shouldn't do, and all that good stuff. I left the office 30 minutes later. Recovery: Painless and too good to be expected. Dr. Ding called me that afternoon to check I was doing, how the bleeding was, and how I felt. It was very nice thoughtful of him to do so. I already expected to be sore and uncomfortable for 2-3 days as he warned me, but I was not sore at all. My cheeks did not even swell, I didn't get to look like a chipmunk. People couldn't tell that I got the procedure done from just looking at me or talking to me. I stayed on the prescribed Ibuprofen and only took the strong pain killers on the day of the procedure just to calm it down after the anesthesia wore off. Other than that, I still have a full bottle of the strong pain killers. The most important thing is to follow his instructions very carefully and everything will be just fine. Post-op follow-up: One week after the procedure, I came back to visit Dr. Ding again to make sure I was healing properly, and I was. Dr. Ding was always available to answer any question/concern and see me if something was bothering me. The recovery process really shows how skilled/talent Dr. Ding is. Even with those complicated teeth, he pulled it off as if nothing happened, and I was so impressed. Pricing: I see reviews saying that it's pricey here. As a very happy patient, I'm confident to tell you that you get what you pay for. When it comes to your health, you can't put a price on it. I strongly recommend you to go with Dr. Ding for any oral or maxillofacial needs. I'm not saying he's expensive or cheap because I didn't compare prices anywhere. I 100% trust my dentist's referrals. Based on what I paid (both insurance coverage and my own out-of-pocket), the service I received and my recovery experience, it's absolutely worth every penny and I think it's very reasonable. THANK YOU THANK YOU Dr. Ding and the entire staff at Austin Oral Surgery in Cedar Park. I truly appreciate the care and the service you provided me.

Very knowledgeable and highly recommend! Spends time understanding patient's medical issues prior…read moreto meeting and then thoroughly going through recommendations.

Carus Surgical Center - Round Rock

Carus Surgical Center - Round Rock

(12 reviews)

This location is ran very poorly & doesn't value customers. The quality of care & service is…read moremediocre. They want to rush everyone through the process to make as much money in as little time as possible. The VA set up a consultation where they were going to cover the cost. I was told by Carus staff to print out my own patient information forms & was given an appt time for the next day. This office wanted to bill me for my visit. Carus was paid by the VA for my teeth cleaning. There should be records in their system on this but no one at this business wants to confirm anything. Due to the way business is conducted here there may be a double billing issue with your account. I'm not surprised that other veterans experienced poor customer care with this business.

Do not go to this office if you are anxious about having surgery…read more I was referred to this office for wisdom teeth removal. I have never had any kind of surgery before so I was incredibly nervous. I know it was early in the morning, but everyone just kept ushering me from spot to spot and not explaining anything that was going to happen. When I got seated in the surgical chair, the assistant just kept grabbing me and slapping sensors on me and messing with my arm looking for a vein. No one was talking to me, explaining anything that was happening, or setting any expectations. I was already incredibly anxious and all of this made me start to cry. Obviously this is already embarrassing, but when one of the nurses noticed she just blurted out "Oh no are you crying?!" in a really condescending tone. This made me more embarrassed and just made me cry more. No one bothered to slow down and try to make me feel better, they just kept putting more things on me and then someone said "If you go to sleep upset, you'll just wake up upset" in a really frustrated tone which did absolutely nothing to make me feel better obviously and once again just made me cry more. Then they just rolled the entire table of surgical instruments right in front of my face where I could see them which was definitely not going to help. This was a pretty traumatizing experience and my entire first day of recovery was just spent crying and upset. Everyone in my life that I have talked to about this experience is horrified and said that they all had lovely experiences with their dental surgeons when getting their wisdom teeth out. Not sure what the deal is here. I know it was an early morning appointment, but I'm still a person getting surgery for the first time, not just a task at the office. Please try and use more empathetic bedside manner with your patients.

Brushy Creek Dentistry - Dr. Johnson

Brushy Creek Dentistry

(35 reviews)

By far the best practice I've been to here in ATX, SFO, and PHX. They are always exactly on time,…read morethorough, gentle, personable, and never once have I felt like they are trying to upsell me.... which is my #1 complaint from all dentists before. Somehow, magically, I have no cavities since starting to go to this practice. We have since moved out of the area, and I still make the drive from several zip codes away to go to Brushy Creek Dentistry for my family's 6 month cleaning.

I can't say enough good things about Dr. Johnson and the amazing team at Brushy Creek! I'm a…read moredifficult patient in that I have serious anxiety when it comes to the dentist, but Dr. J always talks me through everything and makes me feel as comfortable as possible. Recently, I went through the lengthy process of getting an implant, and Dr. J definitely had his work cut out for him. I'm incredibly grateful to now have the space filled with a permanent solution, and I already feel less insecure when speaking with people. While I don't love the shape of the implant (we're always our own worst critics), I fully understand and truly believe that the best possible job was done with what he had to work with. Expecting a perfectly symmetrical result after so much time had passed simply wasn't realistic. Since my very first visit, I have referred--and will continue to refer--everyone I know to Brushy Creek. Thank you, Dr. J and team, for being so patient, compassionate, and fantastic at what you do!

Park Family Dental - Cosmetic, Oral Surgery & Implant Center

Park Family Dental - Cosmetic, Oral Surgery & Implant Center

(11 reviews)

Park Family Dental truly sets the standard for top-tier oral care. This is a family-run dental…read morepractice that combines the highest quality dentistry with genuine, personal attention to every patient. I've been a patient for almost two years, and my teeth honestly feel like they're at their absolute best. As an avid coffee drinker, having white teeth matters to me--and their Zoom whitening service is AMAZING. The results are noticeable and long-lasting, and the process was comfortable and professional from start to finish. Their sweet RDA, Sara, was incredibly helpful, patient, and thorough!! What really sets this office apart is how attentive and proactive they are. During my last cleaning with Jordan (who is an extraordinary hygienist, btw,) I mentioned that I had recently learned I have sleep apnea and that a C-PAP machine wasn't a good fit for me. Dr. Ardita Ormeni took the time to listen and then created a custom oral appliance to help me sleep better--life-changing care that goes well beyond routine dentistry. The entire staff is friendly, personable, and genuinely caring. The office is beautiful, spotless, and equipped with modern, up-to-date technology, which makes every visit comfortable and reassuring. If you're looking for exceptional dental care, a warm and welcoming team, and truly personalized treatment, I highly recommend Park Family Dental. Your smile--and your overall health--will be in the best hands!

I made a visit to discuss options for implant care and maintenance. They were extremely helpful and…read morefriendly!! I recommend them highly!!!

Round Rock Periodontics

Round Rock Periodontics

(17 reviews)

The receptionist Holly was extremely rude when I called to make an appointment as I was referred to…read moretheir practice by a Round Rock dentist, I will mark sure my Dentist stops referring patients to Round Rock Periodontics. Holly should not be answering your phones with that type of Attitude and demeaning tone. I then called Central Texas Periodontics they were great to work with and very pleasant on the phone.

UPDATE: Spoke with Holly this morning 8/16/2023 . My call was to reschedule my appointment because…read moreI have work meetings all day today. Holly started out being very helpful in finding another date. For at most 30 seconds reviewing my calendar, she said "hello" ONE TIME then disconnected the call. I called back and let her know that she did not have to hang up on me, and that was very rude of her to do so. I digressed , then circled back around to get the appointment rescheduled - she wanted to argue with me , go back and forth instead of just scheduling the appt and moving from there. I asked to speak with someone else, HOLLY GOT BACK ON THE PHONE and recommended I see another dentist b/c THEY'VE struggled with communication with me. IF YOU GUYS WEREN'T SO RUDE... YOU WOULDN'T GET THE SAME IN RETURN. I hope your customer service gets better because it is not up to par! Really a 0 star review but I had to at least select one. This is the FIRST time that I've even come to this place and the customer service the two women in the front office HAVE TERRIBLE SERVICE !!! When I initially called , one of the ladies , she sits in the back corner , she was rude, impatient, and a bit snarky as well when it came to me getting my insurance that I didn't not have on hand. From there , I hadn't heard anything from them at all , and when it came time for my appointment I drove across town all for them to tell me that my appointment was "deleted" because I didn't give them my insurance immediately. My normal experience -- is I can provide my insurance when I walk in and I had it. Ultimately it led to them saying they could not see me at all, of which was a WASTE OF TIME and INCONVENIENCE. When I let them know about their attitude , tone and demeanor the woman in the back corner actually with an abrasive attitude confirmed "you were talking to Me" This was a TERRIBLE first experience. And I'm afraid this dentist will lose my business because of. I'll find elsewhere to go where the people are friendly and willing to be patient and serve. If you cannot be patient and serve then you do not deserve to sit in the seat you all sit in. Be more professional or you lose business. Simple as that !!!!

Capital Oral & Maxillofacial Surgery

Capital Oral & Maxillofacial Surgery

(17 reviews)

Possibly the worst oral surgeon in Austin and surrounding areas. Capital Oral & Maxillofacial…read moreSurgery with Dr. Marc Smith is most the unprofessional place to go to remove teeth. Please save yourself time and money. Dr. Smith comes off arrogant, rude and unprofessional. He definitely did NOT take the time to discuss the option of having the others removed, the details of the procedure, and what levels of sedation are available. The way it was discussed was not thorough. After the visit I did look elsewhere, but because of timing I came back. Make sure you do not come back. Look elsewhere. The staff does not know how to schedule your appointment. Be careful. Theresa tries to get you in but the timing is off, the entire office is off and the experience will leave you in aww in the most WORST way! They do not check in with you to see how you are--- so don't expect a call back. Possibly the most rudest form of respect in the lowest way possible. If you plan on doing ANY sedation look elsewhere. Do not do it or you will regret it. Highly DO NOT RECOMMEND!

Marc Smith and team removed my wisdom teeth when I was 16 and the procedure went great. 10 years…read morelater I needed a tooth removed and decided to head back. The procedure went well, I did not experience any pain or discomfort during and Mark and his team were professional and courteous. If you need dental work done, head here, you will be in good hands. Edit: It is now one week since the surgery. Marc used a local time released anesthetic on the extraction site and told me around day 3 there would be some pain. Day 1-3 there was almost no pain, on day 4 and 5 my jaw was a little tight but still very little pain, the surgery is now healed as far as I can tell and I couldn't be happier with the results. If you want an pain free extraction experience Marc is the guy to see!

Burchard Mark,DDS - Round Rock - oralsurgeons - Updated May 2026

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