Asked around at several dealerships while shopping for a used Honda Pilot. Honda of Bellingham…read morereally impressed me with their transparent pricing and friendly service. With lots of used cars, dealers add mandatory fees like Lojack or paint finishes or whatever to get you to pay more. The advertised price is just a lure to get you in the door. My experience with Honda of Bellingham is that what you see is what you get, there were no random extra charges, no sneaky fees, no unnecessary hidden options. It was so refreshing and easy... Matt who helped me was polite and responsive. 5 Stars.

I went to buy some parts. They did not have them in stock for a 2017 CR-V 1.5 Touring. When I…read morelooked at the prices, they were 48.88 for the filter that I bought for 11.00 online, the same one. Then there were the Tran filter and gaskets for 80.22. I bought it online for 21.50. I know that the Honda needs a markup, but the prices are bad for the people who go in to buy parts. You are also paying when they work on you can and over changing you.

I've been going to Sterling for years, have spent thousands, have been reasonably satisfied. I do…read morebelieve these are nice folks. Unfortunately, I've had a really distasteful experience just recently and am therefore going elsewhere for my future auto service needs. I called to schedule a service appointment requesting three items be addressed: install new headlight assembly (with the new part that I provided), fix front passenger door lock that had stopped working (actuator replacement), and oil change, and I was given a quote for this work. During the work, they called me and told me that I also needed a new PCV valve, which would add $173.39 to the cost, which I approved. When I went to pick up my vehicle, they hadn't addressed the door lock issue at all and said that they could offer me a quote for that. However, they had already quoted me for that, which is why my vehicle was there to begin with! In the end, they charged me the full amount without having replaced the actuator. As I look at other reviews, I see I'm not the first to have had this experience with Sterling. Lastly, when I called around about getting the door lock fixed elsewhere, it was much cheaper than the additional amount they were wanting. If you are going to go with Sterling, I would highly recommend you get *everything* in writing, even if the conversation on the phone is as clear as day. Otherwise, all you're going to hear is "oops, sorry for your misunderstanding."

I have taken my car as well as used cars I was hoping to buy to them. They've helped me over the…read morephone trying to diagnose the problem before bringing it in and have always been super kind! When they do give me the diagnostic, they walk my through what the saw on the car as best they can. I have appreciated their flexibility, eagerness to help me, and overall treatment (especially as a women)! Special shout out to Pat, Sterling, and Zoe!

Todd and his gang of merry men and women at Unlimited Service really know what it means to stand by…read moretheir work. They repaired/reconditioned my Prius Hybrid battery about 23 months ago, but a few weeks ago, the dreaded trifecta of warning lights and fault codes reappeared, letting me know that the computer believed that the battery was kaput once again. For cryin' out loud, the whole car only has 460,000 miles on it -- I am determined to get it to 500k! I took it back to Unlimited Service, and they told me that because I was just within my 2 year warranty, they would take it apart and fix it for free (at least all of the components they had worked on, 23 months ago). I did not know that I had a 2 year warranty (I thought it was more along the lines of 90 days or $90). They had to remove and disassemble the battery again, replace some cells, and rebalance things - no trivial task. That was all covered by the warranty (yay)! These folks are top notch, and ill come back for other servicing needs as they arise

I have been taking my car here for years and I'm never disappointed…read moreUpdate: I was literally talked out of returning by an employee after noticing some shady behavior going on

Let me start by saying - finding a good mechanic is hard to find especially for a BMW ... moving to…read morea new town after living in Seattle- I was always being over charged and taken advantage of.... This is like a unicorn here!! Keith the owner answers the phone on occasion and clearly cares about the service he provides and it shows. When I arrived at my appointment the guy at the counter held out his hand and said Welcome I'm Tyler! He gave me a run down of what they do and also offered a loaner car?? Huge bonus - When I came to pick it up - it was closing time and Keith was such a sweetheart and said - I'll have someone Monday call you and total you up - what you are letting me leave without paying yet??!!! Maybe I've been jaded from city life but that never happens - the mechanic came out (Austin) and was super informative and told me all he did. Super awesome experience and you can count on me to return for all my service for my BMW. Last unexpected bonus - they washed and vacuumed my car!! Thank you guys for being awesome!!

Keith Cox was very happy to work with me back on Thanksgiving Day last year in 2022 . My 2001…read moreDaewoo Station wagon was sold without my permission to Johnson Towing Company and the YWCA evicted me from their ballroom which I was hoping to stay in until I could get on my own 2 feet but Stacey George was admitted that she didn't want me in her shelter YWCA and she sold my car when I was sleeping in it on Thanksgiving Day and I drove out of the Johnson Towing Company in my 2001 Daewoo Station wagon and Keith Cox Autobahn put my car and I in a nice 10x10 storage unit and he only charged me $200 for a month. I miss my car so very much and I'm glad to know Keith Cox and his business is 5 Stars and I love you all so much I am glad to have met all the employees at Keith Cox Autobahn Storage units located on 1814 Ellis Street Bellingham WA USA 98226

Wow! So affordable, knowledgeable and helpful…read more My last mechanic was telling me I needed about $3,000 worth of work--at least. Joe's got it done for less than $400. Car drives great. I'll be coming back to Joe's from now on. And thanks, Lance, the wipers work great.

So I don't usually write reviews, but I feel it is necessary in this case…read more I originally had my car towed to Joe's Automotive as my car battery was drained(0.01V display from multimeter), I recently just installed a new alternator, brand new terminals/connectors for the battery, and a remanufactured starter. All the attempts to start had drained what charge was left from the battery, and I suspected the starter was bad and possibly draining the battery. To their credit they got the car started, but the only change was slightly different cable angle on the starter & alternator, and severely damaged battery terminals that look like they have been smashed in with a hammer, and tightened so tight that they can no longer be removed. I took before and after photos of the engine, and these are the only things that were altered, so I can only determine that they charged my battery successfully and slightly changed the angle of the battery connections, and then smashed in my terminals so they could no longer be removed. I was then charged $280 for this privilege. The only saving grace was that they also confirmed the starter was bad, which I thought was the case anyway, and once I swapped out and reinstalled a new starter it functions properly. (The starter ended up melting the testing device used at the location I bought the starter...) TLDR: They recharged my battery, shifted cable placement, smashed in my battery terminals so they are now permanent battery fixtures, and charged me almost $300 for that amazing service... Edit for owner response: Which specific wire are you claiming to have melted? There are only three wires/cables that connect to the starter, the positive battery cable, the starter solenoid wire, and the negative battery cable to ground. None of which were replaced OR melted. Do you have any pictures of these melted mystery wires? The bolts were also not tightened to the point that the report claimed, as my wireless ratchet wrench is not physically capable of tightening them to that degree, as it automatically stops when it meets resistance. It cannot overtighten things. The alternator was also installed correctly, there are only two connections to the alternator and both were fully connected and in the same locations before and after pickup. "would never damage parts of the vehicle to get things back on." My mangled battery terminals beg to differ, as my attached pictures can attest. They were brand new and installed that same day actually, not a scratch on them until they were brought to you guys. The damage didn't just magically appear on its own.

I called AR to get an estimate for car repairs and I was very happy with the quick response and…read morekind, understandings voice on the phone. They gave me not only a thorough estimate just from pictures I sent but a fair estimate of costs that beat all their competition. I am waiting on funds to actually get the work done but will definitely use them to complete my repair. I'll be sure to post the outcome but great job so far! Thanks

This company made an earlier appointment for me, analyzed my car and fixed my problems in a very…read moreshort amount of time. I am more than pleased with the turnaround time, on the work that was performed by Alex and his team. I would recommend this company to anyone and I will come back if I need any other work. I was very fortunate to find such a good provider, and I appreciate what they have done for us.

Thank you Robert for making a "house call" on short to replace the AGM battery in the my Porsche…read more Battery swaps not so simple nowadays. He brought the right scanner to register the battery to the engine mgmt system so the battery charging profile would be correct. Fairly priced. Highly recommended

my truck was broken and stuck at roche harbor resort, i do not live on san jaun, i contacted…read moreallen auto repair about fixing my truck. he claimed that it was fixed. it took such a short amount of time and the truck had been sitting awhile that i asked him to put in all new tune up parts. i bought the parts and they were shipped to san jaun. he claimed to have installed those parts, and some he actually did. he called and told me the truck was ready to go. i went up with a friend which is no easy task and the truck would not run, and as previously mentioned some of the new parts were not installed and the parts taken out were not left with the truck, nor the new parts, he nicked me 500.00 dollars for this fraud. i paid with my credit card when he claimed to have finished. a stupid off islander huh! i ended up having it towed to whidbey where i live. please, no recommendation,

$195 for an oil change??? Because I "have a foreign and require special synthetic oil"-- jiffy lube…read moreis under $150. Hope they enjoyed the almost $200 they won't get my business again. Modern day robbery

I've gone to Lynden lube for service for a while now and didn't have any issues until now. The wait…read morewas typical, and pricing is still fair however, the motor oil that was left on the hood of my car and my driver's side window were an unexpected and disappointing surprise. The guys behind the desk were helpful and gave me a full refund. Unfortunately a refund doesn't provide an answer or a solution as to how half of the hood of my car was covered in motor oil. Initially I thought that they just hit a little careless while washing the windows when I thought what I saw was window cleaner on the hood. Turns out they'd gotten oil on the hood and driver's side window. On the driver's side window it looked like someone had lazily tried to wipe the oil off, but instead ended up just smearing it around on the window. That mix of oil and water has gone down into the window seal and now when I roll my window up and down that oil and cleaner mix just smears all over the window. Lastly, every single button or switch in my car was adjusted and not put back. Sure, I get it you might need to reset a thing or two during the service, but those things should be set back to how they were found, and not left up to the customer to restore. Happy for the refund, but disappointed that we won't be bringing our vehicles there anymore, and suggest that our friends and family do not either..