We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

Stay far away from SK Motorsport -- and specifically Joe -- as well as MB Motors LLC in Bellingham…read more I paid $223.66 for a pre-purchase inspection on a BMW X5 M I was purchasing from MB Motors LLC. Because I'm located in California, I had the X5 M BMW delivered to me. Within the first two minutes of driving it, I encountered multiple serious mechanical issues -- none of which were reported in the PPI. These included a check engine light with a Cylinder 3 misfire code, a parking brake malfunction, and a drivetrain malfunction. All of this surfaced during a two-minute drive from where the car was dropped off to my home. When I respectfully explained the situation to Joe at SK Motorsport including sending him pictures and video of said issues, he informed me that scanning for check engine lights would cost $225.00 -- literally $1.34 more than I had already paid for the entire inspection. None of this was disclosed to me beforehand. It's clear to me that SK Motorsport has a financial interest in keeping MB Motors LLC happy so they can continue receiving PPI referrals from the dealership. As a result, they perform incomplete, half-hearted inspections and deliberately omit significant mechanical issues to avoid jeopardizing that relationship -- at the direct expense of the buyer. I will be sharing photos and video documenting these issues. You'll see in one of the screenshots below Joe also charged me $223.66 when he states the PPI is $205.00. Wasn't a big deal to me but another example that's shows this shop has zero integrity. Do yourself a favor and find an independent shop with no ties to the dealership before making a purchase like this. I'll attach pictures of the PPI, Pictures and videos of the issues with car right after receiving delivery as well as Joes response to the situation.

SK Motors, has been servicing my BMW for several years now. They hit me up from time to time to…read moreremind me what needs to be serviced and what I might check for. They are very prompt and accommodating with their schedule. They never pressure me regarding issues with my auto. The staff is friendly and personable, particularly, Charlie who handles the scheduling and charges and front of the house activities. I highly recommend them.

I love Axton Automotive company. I am going there for 10 years and very impressed with their…read moreservice. Honest, reliable, caring and very professional

I used to take my car somewhere else, but I started going to them last year, and I have nothing but…read moregreat things to say. They provide excellent service, are always attentive, listen to me, and try to understand what I mean even though I know nothing about cars! My explanations are usually, "My car makes a sound like ahahahshs," and somehow they always figure it out and find the solution.

I can't say enough good things about Armstrong Family Autocare without sounding like a paid…read morepromoter or something, but believe me, this was an OUTSTANDING car repair experience!! Be honest: how many mechanics have you dealt with who actually aim to reduce the cost of the service?! Alex did!! My old '99 Voyager was acting wonky; it would start but then some components would work while others wouldn't.. one day the windows operated, but the wipers or heater fan wouldn't; the next day NONE of them worked; the next day they all worked fine.. and so on and so on Got a brand new top-of-the-line Napa battery.. didn't help .. so then I had the alternator tested by 3 different places who all said it had a bad diode, so I reached out to a few companies here, got quotes, and Armstrong's was the most reasonable price (plus nearby my place) so I brought the Voyager in, crossing my fingers that some unknown -expensive- additional work wouldn't be urged on me, as I've frequently experienced with other repairs Long story short, Alex told me it actually wasn't the alternator being bad, it was the ignition switch, and I gotta be honest and say I was hugely skeptical because the other companies had advised me to get a new alternator, why would they recommend it if it wasn't the problem? ...but I decided to trust Alex, and the repair cost was literally HALF the cost of replacing the alternator (which was already a very reasonable price!) But this morning was the iron test: would everything work like it did when I picked up my vehicle? IT SURE DID --the wipers, the windows, the heater fan ALL WORKED AT THE SAME TIME!! That hasn't happened in forever! LOL This review is getting long but I wanted to share the deets because frankly, given the symptoms, the tests AND my belief in the test results... Alex could have very easily done the cheaper ignition repair but said nothing and charged for the more expensive alternator replacement that I was asking for -and I wouldn't have known the difference and would've just been happy to have things working- but he was honest and upfront and didn't take advantage of my ignorance.. like other shops around here have done or tried to do to me in the past How awesome is THAT?! So believe me when I say that everyone reading this who might be searching for a mechanic they can trust as much as they'd trust a friend to do the work (if they had the skills) .....look no further This is a good person who does good work! ~~listen to Grandma, now~~

I have several older vehicles and I bring them to Armstrong because the work done is efficient,…read morereasonably priced and thorough. They're nice people and I'd highly recommend this place for your cars.

Willands has treated me like family ever since I brought my truck there for it's first repair…read more They've worked with me multiple times with financing, scheduling, and even towing to the shop. The techs do amazing work and it's backed up! I will never bring my vehicles anywhere else! I recommend them to any and everyone!

This place has proven to be trustworthy to me. I love having a regular shop to go to. They have a…read moregreat rewards program. I know they know what I want, just a safe vehicle that will last. They are always on the same page as me.

I've been going to Sterling for years, have spent thousands, have been reasonably satisfied. I do…read morebelieve these are nice folks. Unfortunately, I've had a really distasteful experience just recently and am therefore going elsewhere for my future auto service needs. I called to schedule a service appointment requesting three items be addressed: install new headlight assembly (with the new part that I provided), fix front passenger door lock that had stopped working (actuator replacement), and oil change, and I was given a quote for this work. During the work, they called me and told me that I also needed a new PCV valve, which would add $173.39 to the cost, which I approved. When I went to pick up my vehicle, they hadn't addressed the door lock issue at all and said that they could offer me a quote for that. However, they had already quoted me for that, which is why my vehicle was there to begin with! In the end, they charged me the full amount without having replaced the actuator. As I look at other reviews, I see I'm not the first to have had this experience with Sterling. Lastly, when I called around about getting the door lock fixed elsewhere, it was much cheaper than the additional amount they were wanting. If you are going to go with Sterling, I would highly recommend you get *everything* in writing, even if the conversation on the phone is as clear as day. Otherwise, all you're going to hear is "oops, sorry for your misunderstanding."

I have taken my car as well as used cars I was hoping to buy to them. They've helped me over the…read morephone trying to diagnose the problem before bringing it in and have always been super kind! When they do give me the diagnostic, they walk my through what the saw on the car as best they can. I have appreciated their flexibility, eagerness to help me, and overall treatment (especially as a women)! Special shout out to Pat, Sterling, and Zoe!

This shop is always asking for reviews so here goes. Had a transmission replaced about a year ago…read more Within a year of getting the transmission replaced it felt like it was slipping so we took it back in. They said it was a cracked engine block. After 2-3 weeks of waiting for parts and waiting for it to get fixed they ended up replacing a condenser (just found this out on the phone). Went to another shop for an oil change and was told the transmission lines were leaking. When I tried to have a conversation with the office manager at Birchwood, I was told it was normal to have moisture on the lines after the condenser is replaced. I wanted to if it was normal to still have "moisture" after a week. She didn't know. She said the mechanic said it was a mess under there and I asked if the mechanic cleaned all of the old debris from before off. She said she didn't know, I should have asked for the mechanic. I told her last time I tried to talk to the mechanic; he told me he doesn't talk to customers, so I asked for her. She was so polite that she hung up on me. Fun Times. Guess I will be paying another shop to correct whatever issues this shop may have missed in their failure to complete the job.

Brought my truck here for a transmission job and although the workmanship was excellent, Chris and…read moreTom provided extremely poor customer service. The repairs were covered by my insurance and a check was mailed to Birchwood. Upon receipt of the check being sent, they refused to release my vehicle back to me. I have two children under two and needed my transportation so I went into the shop to pay the bill in full out of pocket and they still refused. They would only accept payment in CASH. Now, I do understand withholding a vehicle until there is cash in hand (although I provided a receipt with check number and issue confirmation) but to ONLY accept payment in cash was beyond ridiculous and disrespectful. They say credit cards are accepted yet I was unable to pay for services rendered because they would have been too inconvenienced to refund me the difference once the check arrived. I will never recommend this shop regardless of the high quality job the mechanics did on my truck.

Lam has been my mechanic for about 15 years. I have always been satisfied with his work and I would…read morerecommend him to anybody.

Lam's the homie, no matter what ridiculous request I have, he always helps me make it happen! Love…read morethis dude, he'll treat you and your car right

Found a car I was interested in over the weekend. Called on Monday morning and they were able to…read moreget it in for a pre purchase inspection right away for a good price! The customer service was amazing and they did everything over the phone. They checked it out really well and explained any issues like I was five without condescension so I understood what i was getting and I trust their assessment completely. I'm super happy with the car. 10/10 recommend

Service was made so easy . The quality work was great plus.... I will always be there customer.read more