I'm so happy we found this place. My husband has a Volkswagen jetta that had previously been…read moreservices at another shop. We were not happy with the last service maintenance we did there, and they kept messing up with our repairs that we had to keep going back. We ended up not going back after we got fed up with them. Found SK Motor on Yelp and got in for an oil change. Never went anywhere else afterward. The guys were so responsive, and they just took really good care of my husband's car. They offer great promos, and you can tell they want to keep their clients happy. I'm happy to say that they have our business for sure.

Stay far away from SK Motorsport -- and specifically Joe -- as well as MB Motors LLC in Bellingham…read more I paid $223.66 for a pre-purchase inspection on a BMW X5 M I was purchasing from MB Motors LLC. Because I'm located in California, I had the X5 M BMW delivered to me. Within the first two minutes of driving it, I encountered multiple serious mechanical issues -- none of which were reported in the PPI. These included a check engine light with a Cylinder 3 misfire code, a parking brake malfunction, and a drivetrain malfunction. All of this surfaced during a two-minute drive from where the car was dropped off to my home. When I respectfully explained the situation to Joe at SK Motorsport including sending him pictures and video of said issues, he informed me that scanning for check engine lights would cost $225.00 -- literally $1.34 more than I had already paid for the entire inspection. None of this was disclosed to me beforehand. It's clear to me that SK Motorsport has a financial interest in keeping MB Motors LLC happy so they can continue receiving PPI referrals from the dealership. As a result, they perform incomplete, half-hearted inspections and deliberately omit significant mechanical issues to avoid jeopardizing that relationship -- at the direct expense of the buyer. I will be sharing photos and video documenting these issues. You'll see in one of the screenshots below Joe also charged me $223.66 when he states the PPI is $205.00. Wasn't a big deal to me but another example that's shows this shop has zero integrity. Do yourself a favor and find an independent shop with no ties to the dealership before making a purchase like this. I'll attach pictures of the PPI, Pictures and videos of the issues with car right after receiving delivery as well as Joes response to the situation.

I used to take my car somewhere else, but I started going to them last year, and I have nothing but…read moregreat things to say. They provide excellent service, are always attentive, listen to me, and try to understand what I mean even though I know nothing about cars! My explanations are usually, "My car makes a sound like ahahahshs," and somehow they always figure it out and find the solution.

From the moment I called for an estimate until the final quality control check, the entire…read moreexperience was outstanding. The team was professional, honest, and kept me informed. They took the time to explain everything clearly, provided a fair estimate with no surprises, and completed the work with exceptional attention to detail.

I can't say enough good things about Armstrong Family Autocare without sounding like a paid…read morepromoter or something, but believe me, this was an OUTSTANDING car repair experience!! Be honest: how many mechanics have you dealt with who actually aim to reduce the cost of the service?! Alex did!! My old '99 Voyager was acting wonky; it would start but then some components would work while others wouldn't.. one day the windows operated, but the wipers or heater fan wouldn't; the next day NONE of them worked; the next day they all worked fine.. and so on and so on Got a brand new top-of-the-line Napa battery.. didn't help .. so then I had the alternator tested by 3 different places who all said it had a bad diode, so I reached out to a few companies here, got quotes, and Armstrong's was the most reasonable price (plus nearby my place) so I brought the Voyager in, crossing my fingers that some unknown -expensive- additional work wouldn't be urged on me, as I've frequently experienced with other repairs Long story short, Alex told me it actually wasn't the alternator being bad, it was the ignition switch, and I gotta be honest and say I was hugely skeptical because the other companies had advised me to get a new alternator, why would they recommend it if it wasn't the problem? ...but I decided to trust Alex, and the repair cost was literally HALF the cost of replacing the alternator (which was already a very reasonable price!) But this morning was the iron test: would everything work like it did when I picked up my vehicle? IT SURE DID --the wipers, the windows, the heater fan ALL WORKED AT THE SAME TIME!! That hasn't happened in forever! LOL This review is getting long but I wanted to share the deets because frankly, given the symptoms, the tests AND my belief in the test results... Alex could have very easily done the cheaper ignition repair but said nothing and charged for the more expensive alternator replacement that I was asking for -and I wouldn't have known the difference and would've just been happy to have things working- but he was honest and upfront and didn't take advantage of my ignorance.. like other shops around here have done or tried to do to me in the past How awesome is THAT?! So believe me when I say that everyone reading this who might be searching for a mechanic they can trust as much as they'd trust a friend to do the work (if they had the skills) .....look no further This is a good person who does good work! ~~listen to Grandma, now~~

I have several older vehicles and I bring them to Armstrong because the work done is efficient,…read morereasonably priced and thorough. They're nice people and I'd highly recommend this place for your cars.

Super convenient, fast excellent service! If you're in Ferndale or Bellingham, you've got to check…read moreout Willand's Tech Auto. We are so lucky to have such a great local business to help us!

My son dropped off his car for some brake work and the dreaded check engine light, and while the…read moreshop had the car, my son's ride didn't show up to take him home while the repair was being done. He was about to call an Uber and Marcus, the owner of the shop, personally drove him home! I've been taking my vehicles to Willands for a few years now and I love their business model and trust them with my vehicles. The service at Willands has always been great. The staff there and the small town, local feel is what keeps me coming back. I can't recommend them enough. Give them a try. Good job Willands!

I've been going to Sterling for years, have spent thousands, have been reasonably satisfied. I do…read morebelieve these are nice folks. Unfortunately, I've had a really distasteful experience just recently and am therefore going elsewhere for my future auto service needs. I called to schedule a service appointment requesting three items be addressed: install new headlight assembly (with the new part that I provided), fix front passenger door lock that had stopped working (actuator replacement), and oil change, and I was given a quote for this work. During the work, they called me and told me that I also needed a new PCV valve, which would add $173.39 to the cost, which I approved. When I went to pick up my vehicle, they hadn't addressed the door lock issue at all and said that they could offer me a quote for that. However, they had already quoted me for that, which is why my vehicle was there to begin with! In the end, they charged me the full amount without having replaced the actuator. As I look at other reviews, I see I'm not the first to have had this experience with Sterling. Lastly, when I called around about getting the door lock fixed elsewhere, it was much cheaper than the additional amount they were wanting. If you are going to go with Sterling, I would highly recommend you get *everything* in writing, even if the conversation on the phone is as clear as day. Otherwise, all you're going to hear is "oops, sorry for your misunderstanding."

I have taken my car as well as used cars I was hoping to buy to them. They've helped me over the…read morephone trying to diagnose the problem before bringing it in and have always been super kind! When they do give me the diagnostic, they walk my through what the saw on the car as best they can. I have appreciated their flexibility, eagerness to help me, and overall treatment (especially as a women)! Special shout out to Pat, Sterling, and Zoe!

This shop is always asking for reviews so here goes. Had a transmission replaced about a year ago…read more Within a year of getting the transmission replaced it felt like it was slipping so we took it back in. They said it was a cracked engine block. After 2-3 weeks of waiting for parts and waiting for it to get fixed they ended up replacing a condenser (just found this out on the phone). Went to another shop for an oil change and was told the transmission lines were leaking. When I tried to have a conversation with the office manager at Birchwood, I was told it was normal to have moisture on the lines after the condenser is replaced. I wanted to if it was normal to still have "moisture" after a week. She didn't know. She said the mechanic said it was a mess under there and I asked if the mechanic cleaned all of the old debris from before off. She said she didn't know, I should have asked for the mechanic. I told her last time I tried to talk to the mechanic; he told me he doesn't talk to customers, so I asked for her. She was so polite that she hung up on me. Fun Times. Guess I will be paying another shop to correct whatever issues this shop may have missed in their failure to complete the job.

Brought my truck here for a transmission job and although the workmanship was excellent, Chris and…read moreTom provided extremely poor customer service. The repairs were covered by my insurance and a check was mailed to Birchwood. Upon receipt of the check being sent, they refused to release my vehicle back to me. I have two children under two and needed my transportation so I went into the shop to pay the bill in full out of pocket and they still refused. They would only accept payment in CASH. Now, I do understand withholding a vehicle until there is cash in hand (although I provided a receipt with check number and issue confirmation) but to ONLY accept payment in cash was beyond ridiculous and disrespectful. They say credit cards are accepted yet I was unable to pay for services rendered because they would have been too inconvenienced to refund me the difference once the check arrived. I will never recommend this shop regardless of the high quality job the mechanics did on my truck.

Lam has been my mechanic for about 15 years. I have always been satisfied with his work and I would…read morerecommend him to anybody.

Lam's the homie, no matter what ridiculous request I have, he always helps me make it happen! Love…read morethis dude, he'll treat you and your car right