This is an official DYR…read more (downgrade yelp review) The vacuums arent free anymore, and they have horrible music playing at the detailing stations that you cant silence/mute. I dont want to hear horrible music

This seemed overall like an above average visit. Crew is a chain possibly only in Indiana. There…read moreare most certainly highlights from my visit. The service upfront by staff was exceptional. Pricing seemed a bit expensive but if you get their lower price wash, not outrageous. The wash itself seemed pretty good. There are no self-serve vacuums. This is a full service car wash and they offer monthly memberships. I will say that this is likely the best car wash in town. Unfortunately, Clancy's has fallen well off the mark in my opinion. 3.5 rounding up.

5 years I used these people in good months and bad. The wash and people in Anderson are all…read morefantastic BUT, after changing to a new system, they double bill my monthly account and after assuring me three/ four times, the money has never been returned! Clancy's was convient for me but after the way the people in Muncie, who actually run things treated me, I am now doing business with Crew car wash. Take the $29.95 a month and multiply it by 5 years and figure out what their stupidity cost them. Now you see why they work at a car wash!

terrible I car ran into the back of us while we were getting a carwash. The employee had us and…read morethe car that hit us fill out a contact information sheet. Later they stated that it wasn't their responsibility to cover the damages nor would they give us contact information to the person that hit us. The employee that was working at the time of the accident had no idea what the process was nor could he contact a manager to find out the correct steps to get repairs done. Terrible customer service, terrible training, and even worse management.

I would like better service if there was more than one person working. How can one person handle a…read morewhole car wash by themselves? it is ridiculous. I will say the lady who is always by herself in the friendliest person ever! And it's not her fault there isn't more staff.

Can't even get the bugs off your car. Saw another post where a guy went through their wash and when…read morehe pulled up to a vacuum that worked he had a flat tire. Went in to talk to the manager and he said there was no way it happened while being ran through. Cos the complaining party over two hundred dollars and thkw 5 would not pay a dime.

Thank you for everything that you do. I was stranded on a road trip with a flat and Chris and Larry…read morereally helped me out. I couldn't recommend the service here enough.

From the owner: Services: Monthly Subscriptions Available, Car Wash, Lowest…read morePrices In Town, Free Vacuuming Available.

just tried to use automatic . It took five but wouldn't take the other five and wouldn't give it…read moreback. the was no answer and no voicemail. Will not be using their services ever again because it barely your car washed when you go through it then it steals your money.

Used this car wash this morning. Credit card reader wouldn't process the card, luckily I had cash…read more Undercarriage wash came on and shut back off before I could even get my window up and pull in. After a brief wash, I drove out with the car just as filthy as when it went in, especially towards the back. Windows were a little cleaner. Don't waste your money on this auto-wash. It doesn't clean a thing, except your pockets.

My husband took our car here, for the last time. I was mad when he brought it back!! The outside…read morewas fine, but the inside looked as bad going out as it did going in. There was Noone inside or anyone waiting to get in, so they were not rushed. He brought it home and I had to do the whole thing inside again! It wasn't even touched. Windows were smeared, didn't wash out the cup holders, didn't wash out the 2 cubbies, didn't wash the doors....I could go on!!! I will not return!

We got the express wash and inside cleaning. The wash was done quickly and the attendant did a…read moregreat job in prep. My problem is with the inside. Granted they only had 3 people there working, but there was no communication between them and they all three re did what the one before them did. To me it would have made more sense to split the work, get it done and move to the next one. Instead it took them at least 30 minutes per car. It also looked like no one would go to the next car until all of them were finished. I am watching a guy wash a mat for the second time. The guy that started us saw they were taking a while and came over to vacuum our car. If you don't have an hour or two to wait, go else where.

This business name has at least three different addresses associated with it and the phone listed…read morehere no longer works. It may have been a legitimate business at one point, but crooks and scam artists have taken over. Got my SUV BACK and clearly they brought my truck through a car wash and cleaned the floor mats and that's it. It was most certainly NOT DETAILED! Buyer beware. Just got totally and completely ripped off!

Total lack of communication and no customer service skills. Performed work without authorization.read more

One of the most painless auto transactions ever. Was concerned when I heard Martin K had retired '…read morewas happy to see that Ed was still there. Also one top notch service Dept. They have always gone the extra mile, why I've been buying here over 30 years Terry L