I took my 2018 VW Tiguan in for an overall checkup. Jessica at the front was super helpful…read moreanswering all my questions prior to scheduling my appointment. Afterwards she went over everything and outlined the major needs and what could wait. Again, she was very thorough in explaining and my entire process was great! I highly recommend them.

If I could give these clowns negative five stars, I would. This business have been servicing my…read moreMercedes since it was purchased in 2020. I'm a repeat customer and have the choice of many repair shops in the area, but I chose to bring it to Noblesville because it was convenient for me and they seemed to do a good job. However, I recently experienced a noise in my front end, which I thought was suspension related, and I took it to them, but the noise was intermittent and they said they could not replicate the noise but then they told me that I needed $4600 in motor mount replacement, so I paid that went on the road and lo and behold, the noise came back, so I took it back to them. Then I took it for a test drive with one of their technicians, and he heard the noise that it was making. and said it was no big deal, that they would figure it out. So then I left my car with them for two weeks, only for them to tell me well, we can't really figure out what's wrong with your car, but it does need $2600 for the compressor for your air shocks. then they then they said, even with this, it's still may not fix the original problem which you brought the car in for. Unbelievable, so now I have to take it to someone else to figure out what a wrong. What a debacle.

They got rid of my power steering fluid cause i was an easy target. I always go to these guys for…read moreoil changes. I went recently and my steering was fine before i went. waited 1 hour 30 minutes for an oil change then when i got back in my car after spending 70$ for an oil change. I noticed that my steering felt suspiciously easy like something changed i thought they might have helped me out somehow. Then a day went by when i got back from the gym my power steering went out. Luckily i was almost home so i had to just treck it out until then. Had to fix it on my own. Safe to say don't go hear cause if your a easy target then they will get you

Dropped my truck off due to low coolant w/ no visible leaks. I asked for the shop to check head…read moregasket due to the fact there was no visible coolant leak. I was told a couple days later that it was a leaking radiator. I again requested to Cecil that the head gasket be checked before I picked it up and was told it was ok. Picked up the truck and the next day it started running hot. I dropped it back off and now surprisingly they say it's a head gasket plus a warped head. Well they didn't take the heads off so unsure how they can tell it's warped w/o xray vision. Now they say I must have let it overheat. I know for a fact it has never overheated and never got over 230. Engine runs at 210 normal operating temp. I asked from the very beginning to do a compression check or a check for compression gases in the coolant because I didn't want to put a lot of money in a truck with 240,000 miles so they made up this problem to get some money out of me anyways.

We've been going to Borkowski for probably about 20 years. I used to call us "frequent flyers"…read moreduring a period where we had young drivers and also some all-too-often parking lot dents and dings. One of our cars was in a fairly major accident a few weeks ago, although still drivable. It took a few days for me to get in for an estimate, but once I did they took great care of me. I brought it back in a week, once the parts were ordered, and it was fixed about 2 1/2 weeks later and looks beautiful. If anyone in the Indianapolis area asks me where to take their car for bodywork, I always recommend Borkowski. They do great work, and the staff are great to work with. One other thing worth noting is their waiting area looks like a doctor's office waiting room. It's that clean. Even the restroom is super clean.

Superb service and perfect repair. It did take longer than the time they had guessed but I didn't…read moremind waiting for such a well done repair

Highly recommend these guys. Very honest a d won't try to sell you what you don't need. They're car…read moreguys that knew there was a need for honest and quality work. I have zero concerns recommending them.

Great service and good prices! I can always get service and the staff is very kind and…read moreknowledgeable.

I have never met more courteous and honest men in the auto business. They checked my brakes and…read morewere kind enough to tell me nothing was wrong with them. While we were there, we watched them over and over treat each customer with the same respect and honesty. I highly recommend them!

BEST CAR REPAIR IN MUNCIE! I got my front bumper fixed by Jones a few years ago. They did a great…read morejob, were speedy and affordable. I also asked if they could order a small plastic piece that was missing when I orginally purchased the car, and they ordered it quickly but I forgot to pick it up. Fast forward to now (about two years later) I randomly remembered and they still had the part! They installed it with no hastle, and were very kind. I have been to almost every car repair spot in Muncie, and Jones is by far my favorite. Cannot recommend them highly enough.

GO HERE TO GET YOUR CAR FIXED!!! Wallace is the most trust worthy, dependable and smart guy,…read moreespecially when it comes to cars! I went to two other places with my Jeep and got screwed over, taken advantage of (financially) and was wasting my time until I went to Jones. He will help you out the best and even goes above and beyond! Thank you very much Wallace and your team, you helped me in my time of need and I appreciate it so much! I will always suggest people to take their cars to you! Update 2/18/2020: AGAIN, go here!!!!! I took my car back again and every single employee at this location was so extremely nice! JR (the owner) talked to me while I waited, Dereck was super nice, Mike is the best, and I am just so grateful to them for their help again getting my car fixed! They care so much about their customers and went above and beyond a second time!!! I'm so grateful to them as a broke college student who wouldn't be driving if it weren't for them!

At the beginning of August, my Hyundai experienced an unexpected engine failure. I remembered…read moreseeing My Car Doc's sign on the street corner by my apartment a while back, so I took a chance and had my car towed there (here) and I am SO glad I did. I don't even know where to start. When John called to deliver the bad news and walk me through my options / his recommendations he was so kind and patient, answering every single one of my questions with plenty of detail. The night before, I had left him a voicemail and had mentioned a possible warranty on the engine in passing. He went above and beyond by calling local dealerships and checking (I believe it was) NHTSA to see if there were any active warranties that would cover me. The entire time I felt like this team had my best interest at heart. I know they probably see tons of customers a week, but they made me feel like more than just another job, which meant the absolute world to me. Unfortunately, my best option was to get a new car. While I worked through everything with Hyundai and searched for a replacement, they've let me keep my car on their lot for a generous amount of time, leaving me with one less thing I've had to worry about during this very stressful time. My Car Doc is a masterclass in customer service and I cannot recommend them enough!!!! I have so much gratitude for this team, and I will absolutely be back for any future services on my new car.

Amazing staff, they will do anything they can to make sure you feel taken care of. Reasonable…read morepricing for the area. I've taken my car here a couple times, and this most recent time was the best and most memorable. They listened to what I wanted to get done, and when there was a miscommunication, there was an extreme effort to make sure I was satisfied. I'm extremely pleased with the service I received here. Highly recommend!

Came here as they were suggested by Honda of Fishers and my car was in an accident by another…read moreparty. I had to drop my car off during a holiday week, and they were very accommodating. Ended up being around $2,500 worth of damage. Also handy that there's an enterprise not far from here so if you need a rental car, you don't have to travel far. The best part of this place? They would text me updated every time something was happening. Time to take it apart? Got a text. Time to paint? Got a text. Time for pickup? Got a text. It was such an easy, but refreshing thing. They also got it done a week earlier than planned. I had one minor hiccup when I went to pickup but they were closed on the weekend (google maps said they were open). My car looks amazing, and they even deep cleaned the car inside and out. Very, very impressed.

I worked with Dallas for a minor mishap and found this business to be very professional courteous…read moreand helpful. I chose this auto body shop as I felt their pricing was fair for quality workmanship. One of the things I really appreciated is they kept in touch with me throughout the repair process by text informing me of each stage. They cleaned and washed the car before pickup plus provided porter service to my home after drop off and also for pickup once the repair was completed. Nice people to work with and did quality work. I would definitely recommend them!