A lifesaver I called Big B's Roadside based on the excellent ratings. My call was answered…read morepromptly, professionally and Mr. B was also a voice of calm and reassurance that was most welcome. I was informed of his ETA the whole time. He towed & parked my car nice and my neat in front of my house. Would use again!

I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!

on 09/19/2019 my car was towed from Hoosier woods apartments where my son was visiting to babysit…read morefor his nephew due to unplanned childcare issues when he got up at 6 am he realized his car was missing after investigation we learned that his car was towed due to not having a parking pass I immediately contacted the tow company and asked if they did in fact have my car they stated they did and it would cost 280 dollars to get my car back I immediately went to the tow company to find they were in fact were not open i looked online and seen they were due to open at 9 i returned at 9am where the business was still closed i called the number on the door and asked what time they were planning on opening they said around 930am i sat in the parking lot and waited for someone to show up they did arrive at 930 i had seen on the sign that they accepted all cards so when i went in they asked what car i was there for and if i had my license and $280 cash i did not have cash due to they sign saying they took cards i was very frustrated by this point so i had to leave once again to go obtain cash when i returned they asked for my keys and stated they would bring my car around they then waited on the guy behind me and then sent him to get his car when asked why i had to wait further for them to bring my car and the other customer was able to get his own car they said i was frustrated then they came outside and began yelling at me because i asked them if they were accredited with the bbc

Arrived very quickly and on a Sunday, and reasonably priced! Sean Taylor was super friendly and…read morechanged my tire right out and then recommended a place to buy a new tire. A+ all the way around!

Got stuck in a snow storm yesterday & called for a tow to get tires out the mud that was super soft…read moredue to the inclement weather. Jason was extremely helpful & very kind after having the craziest day I ever had in the winter. Jason greeted me immediately and got me back on the road within 5 mins! I only waited 20 mins to get it and that was the best service I've received and I appreciated it being a business owner myself. I would highly recommend this towing company for your towing and recovery needs. I value the quality of Jason's service it was top tier and I truly appreciated it after being stuck in the cold weather. Ask for Jason he will get you what you need and provide you exceptional customer service. 10/10

Service was quick efficient and reasonably priced I would recommend this to anybody looking to get…read morea good deal.

From the owner: Dependable, affordable, and quality work. We offer mobile auto repair and roadside assistance. Tire…read morechanges, battery services, fuel delivery, lockouts.

Rude. I arrived this morning at 9:40 to air my tires. I walk in for a no money down quote and the…read moregentleman said, sure right after I take care of this lady. Lobby was full there was 1 customer in front of me... the lady. She sat down and the guy proceeded to call a customer behind me, saying just walk around a little and I'll be right with you. He proceeds to take care of a second customer behind me. Have in mind im in a knee brace from an accident that broke my fibia, broke my tibia plateau into 113 pieces and dislocated my femur. My leg was effectively decapitated from the knee down. I now have 68 screws 2 titanium Rods, a plate and fake knee. I just spent 7 months recovering and am not allowed to bear weight on my leg for prolonged periods according to p.t. he asks the gentleman next to him to take care of my quote. The man chuckled and said nope, im gonna help the guy behind him quote 2 tires. (3rd time they skipped me. The man came back inside and called a couple behind me up first. (4th skip) then the original guy finishes the lady (have in mind a 3rd worker doing zilch) then skips me again and the guy blatantly said, no he was here first. The freaking worker says ohh (like he didn't know I was there for 57 minutes) standing on a clearly braced bad knee. Then proceeds to walk away and do nothing on the computer telling me again (this time, thank as for your patience) I'll be right with you. The guy didn't want to quote original rims (x3 with 1 center cap) he wanted to quote the expensive aftermarket, then ask me if id like to do 17 as theyre out of 16s (nope, found a set for $45 a week, month whatever.) Still proceeds to direct me toward 17s to look. The problem was I walked in with no money down, and wanted the (cheapest to middle option) quotes. Its anderson, we all live paycheck to paycheck. But no, they were over concerned with commission and gave me very very poor customer service to reflect on. Especially given I know their old manager, and I know theyre directed to (basically upcharge) talk people out of what they (really want) for higher pay. Also, I know their out the door quotes, vs their markup percentage, and I still sat there bad knee and all for almost an hour with patience while they continually skipped me (5 times.) Id give -40 st a rs if it were an option. Looks like Ill go to jiffy lube, and since I used to work there go get cheaper, what I want alternative for an out the door price.

This is about the most unprofessional staff. The work is not quality work at all. Don't waste your…read moremoney here. Check out tires places whose shop is a professional environment and staff that knows how to speak with respect especially to older customers and actually want to help and solve issues.

I had my car towed here, after a flashing Service Engine Soon light came on. They were quick,…read moreprofessional, and properly diagnosed and had me repaired by the next day. I was very impressed and I didn't have sticker shock at the cost of the repair. I will return.

Great service and people. Always treat me well. First class service by skilled techs. No…read morecomplaints from me. Appreciate Jeff and team. Keep up the good work

We waited nearly 5 hours! They should have informed us on the initial call that it would be that…read morelong or contacted us at some point to update us. Since they take your credit card info when you call, they know that they have you over a barrel.

waste of time. lied about time for service, waited an hour and a half and called back and told it…read morewould be more than two hours for service. dispatcher was rude. use anyone else

Made appointment for repair on a 2012 kenworth T 660. Driver arrived at 8 00 am as requested. The…read moremechanic diagnosed the truck and after an hour decided it was the dash air valve was leaking. He ordered the part for 357.00 and it was the wrong part. I also called and found an aftermarket valve for 125.00 and was willing to drive to Anderson But I got no answer by telephone. The truck set there all day waiting on them to obtain the correct part. And finally by the end of the day they finished up the vehicle. The repair was supposed to be 650.00 but they ended up charging me 780.00 for the repair. Then the mechanic told my wife that labor rate had recently went up. I would never recommend this shop for any repairs.

We took our American Coach motor coach there because we had a check engine light on. They ran…read morediagnostics on it and determined that basically water had gotten into a part and wiring and needed replaced. The tech repaired it and did a re gen on the rig and corrected our problem quickly and efficiently and charged a fair price for the work etc. We were very impressed with the way they handled us and took time to explain before and after the repair. We highly recommend their work and will return as needed.