My husband took our car here, for the last time. I was mad when he brought it back!! The outside was fine, but the inside looked as bad going out as it did going in. There was Noone inside or anyone waiting to get in, so they were not rushed. He brought it home and I had to do the whole thing inside again! It wasn't even touched. Windows were smeared, didn't wash out the cup holders, didn't wash out the 2 cubbies, didn't wash the doors....I could go on!!! I will not return! read more

We got the express wash and inside cleaning. The wash was done quickly and the attendant did a great job in prep. My problem is with the inside. Granted they only had 3 people there working, but there was no communication between them and they all three re did what the one before them did. To me it would have made more sense to split the work, get it done and move to the next one. Instead it took them at least 30 minutes per car. It also looked like no one would go to the next car until all of them were finished. I am watching a guy wash a mat for the second time. The guy that started us saw they were taking a while and came over to vacuum our car. If you don't have an hour or two to wait, go else where. read more

Always get my truck washed at Clancy's. I love their happy hour. Prices and their interior services. I wouldn't go anywhere else

I woke up to my car having hot sauce all over it and had to go get it washed off and all of the guys working this morning were so kind and nice. They made sure to get it all off which I really appreciated and made me laugh after a rough start to the day. Thank you guys!! read more

Be sure to ask for RainX... it adds days of shine! Very pleased with time given for cleaning job inside! There is never any hesitation if I ask for something to be redone! I love CLANCY'S ! read more

As someone else said, even 1 star is too much. Clancy's cost me almost $175.00 in damage to my truck. The manager is a jerk, refused to pay for that damage. read more

So I know that the workers at Clancy's carwash generally work very hard. It was a hot day. I planned on giving a good tip to both the dryers in the outside car wash part and the cleaners on the inside cleaning part. Prices have gone up again it's $12 to clean the inside of your vehicle. I paid my $27 total for a car wash and interior cleaning. But what happens is they work on your car to clean the inside until another car comes along and then the team of five or six cleaners ditched the one guy who was cleaning my car and left him there to finish cleaning. My car was not properly cleaned. Here are the photos. read more

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Even one star is too much. I had them clean both the inside and outside and they did a great job based on the tip I left them. And that's where it went downhill in a hurry. While it's minor- they busted off the cover of my charging outlet, which sits near the cup holders. Last I knew liquids and electricity don't like each other. When asked- they had no clue, nor a solution other than calling their boss. Not even an apology. That was a well spent $25. Called the owner the next day. Yes I do live out of town, in Michigan, but his suggestion? come in and I'll take a look at it. No refund. nothing. Of all the car washes I've had in my lifetime - I've never had something break off inside my vehicle at a car wash... read more

3rd time is not a charm. I will never be back to Tillotson Clancy's. First off they half ass prep before I go through. Second not all but some of the young kids are rude. Third the rinse never gets all the soap off. Leaves streaks bad on my truck and windows. If it wasn't for the nice crew at McGalliard I'd cancel my monthly wash package. I'll never go back to Tillotson only McGalliard from now on. read more

The quality of service has gone down hill dramatically as well as the quality of employees. The hand driers leave lint all over your vehicle and I'm not sure I got the wash I paid for. I waited in line for several minutes to get the interior cleaning. On a sunny Saturday afternoon, there were only 2 people cleaning cars in all three bays. While waiting in line I witnessed what appeared to be at least 2 drug deals by an employee (clearly a crack head) walking out to cars that pulled up and waited for him. I'll never be going back! read more

It was okay at first, I ordered interior and exterior & went through. They got halfway through cleaning the inside of my car before they said I didn't pay for it, then charged me another $10. The woman was rude about it, claiming that the workers know what they're doing. Even the person with me tried to explain but they wouldn't listen. Definitely not visiting anymore, awful customer service. read more

Clancy's always does a great job! I did notice a couple small scratches after one trip through the wash. The manager was willing to meet with me to look at them. After some discussion, we agreed that they did not look like they were caused by the carwash, but he still helped me get them buffed out! read more

They do a good job, but they take FOREVER. I wanted an express wash with an inside cleaning, and I was there for OVER AN HOUR. 10 minutes for the wash, but then 30 minutes waiting in line (2 people ahead of me) to get in to the garage where they do the inside cleaning and 25 minutes inside waiting for the cleaning itself. Ain't nobody got time for that. They also aren't particularly friendly, which is unusual for Muncie. read more

I agree with the first reviewer. Maybe a 1/2 star would be better. I went in for a wash and an interior cleaning. I still had bugs all over the front of my car when I left and dirt on the passenger side door which they should have seen when hand drying my car. Forget about the interior, the only thing they did was clean my floor mats. Maybe I'm asking for too much, but when you pay to get the interior of your car cleaned shouldn't they wipe off your steering wheel, glove box, and your drink holders. The entire job was seriously pathetic. I had to come home and clean the inside myself. I definitely won't be going back, I think the touchless washes do a better job, imo. Also, the people they had doing the interior seemed more interested in what they were doing that weekend than cleaning my car. You want a tip? Actually clean my car! read more