We dropped our 4Runner off after closing one evening for a flat repair/replacement and an alignment…read morecheck. During the course of the inspection they determined the tie rods were too rusted to allow the alignment to be adjusted. A replacement of the front inner and outer tie rods was recommended and agreed to. Unfortunately the continuing CLUSTER that is COVID struck again and the wrong tie rod was sent. Shipping delays lead to our vehicle being in for repairs for multiple days longer than originally planned. This was by no means the fault of the guys at Belle as they were fantastic in keeping us apprised of where things stood on their getting the parts and when we could expect to have our vehicle back. They went above and beyond to turn an otherwise frustrating situation into a positive with their consideration and kindness. I would not hesitate to take either of our vehicles back to this location for a simple or complex repair or anything in between. Richard and Mike were awesome to deal with and I would highly recommend them.

Service is great and location is clean. Giant waiting area and friendly staff. Best deal may be…read moregetting a quote from a box store first - then bring it here to save the most. The staff and mgr here work hard to make sure to earn your business.

I had to have a vehicle unlocked due to losing a key for the door locks. Yes, this ancient car had…read moreseparate keys for the doors and ignition. My request was answered quickly and i was able to have the work done in minutes. Also, it was done much cheaper than I was expecting. I definitely recommend this service for anyone in the same boat.

DONT SEND YOUR CARS TO HIM!…read more He does great work. He really does. But his customer service sucks. We sent someone to him because he does good work AND gives payment options. So the people I sent his way, needed to hold back one more week for the last payment. And yes, he is upset and I get it. But the fact that he didn't message them, and instead start sending me nasty messages. [ again, not my car he fixed, and not me that made a payment arrangement, becuase again, this wasent me or my car that went to him. All I did was send someone his way ] So when he started sending me nasty messages, I snapped back at him and reminded him that I'm not the one he needs to be messaging me. But to him, HE assumes if you send someone his way, he HOLDS YOU RESPONSIBLE FOR THEIR PAYMENTS! So after I snapped back at him, and he started making threats to me. [ again, not once has he messaged these other people about their agreement. Instead he comes to me! What a joke. Travis Blockson Trav Blockson Heres the owner ^^ So again, if you send someone his way, just remember, YOU are responsible for THEIR agreement. I'm not a business owner or anything but I thought it was between the customer and the owner, and between the Guy who is recommending people to him and the owner about someone else's payment. So let me ask yall this. Should he of messaged the customer NICELY about their agreement? Or should he of messaged the guy that's recommending his shop to these customer's? I know things has changed in the world, but I always thought it was the customers responsibility of their own bill, and not the guy recommending. Thoughts? AND again, he does GREAT work. Just shouldnt be running a business if you can't figure out who to contact when a customer is late on their bill.

We recently had a lot of work done on my vehicle and we Were…read morevery impressed with how well Tom wood Honda worked and communicated With us. They went above and beyond our expectations. Great team and great mechanics!

For me, everyone starts out with 5 stars. Today my wife's MDX started cutting in and out and she…read moremananged to get it off the highway before it quit altogether, right in front of Tom Wood Honda. She called me, in Michigan ,and I had her look under the hood. Sure enough, the battery ground cable had come loose. She walked over to ask for help, or to borrow a tool. She was denied. She was mansplained to about insurance, and offered no solution other than to call a tow truck to tow it 300 feet, and then to wait in line for their service queue, so that they could run a "diagnostic" and see how to proceed. All to tighten a battery cable. I am only 51, but I have to ask, where have all the men gone? She hit it with her purse (a can of coconut milk) and will be able to get down the road to buy the tools she needs. Way to go guys! Way to help a single female traveler, who happens to be a combat veteran. Pudgy schlemiel.

I had my car towed here, after a flashing Service Engine Soon light came on. They were quick,…read moreprofessional, and properly diagnosed and had me repaired by the next day. I was very impressed and I didn't have sticker shock at the cost of the repair. I will return.

Great service and people. Always treat me well. First class service by skilled techs. No…read morecomplaints from me. Appreciate Jeff and team. Keep up the good work

I didn't have a lot of time this morning in between running errands, however, I noticed my right…read morefront tire was low and my left front looked low as well. Stopped them at this Tire Barn and it was unusual that there were no other customers there at the same time. I asked for three things: please fix the right front check the left front and I need a quote for new tires. They were right on it. Service took less than 20 minutes and everything was done. I expected to pay for the repairs. That wasn'tthe case. As you can see, it was a no charge transaction and I look forward to getting my tires there in the near future. I have always had good luck at this Tire Barn.

I needed 4 new tires, they quoted me $400 less than the charge actually was. Then threw in a free…read moreoil change, but I had to drive to the Muncie location. There they wouldn't give me a free oil change and said even if they did they would be putting trash oil into my car. The service guys said all the "free brake or oil" promos is trash product that will destroy your car. They then offered an oil change starting at $100. All in all I paid $400 more for a wasted trip to Muncie.

A mechanic invited me up a few days ago and gave me a free oil change and warn me about my breaks…read more He told me he has a relative who is autistic but unlike me his relative in low functioning and can't drive. While I wait he gave me a Taco Bell combo. He told me some sales people is under pressure to make sales. I do have slow motor skills and a speech impediment and I wish if people who has these are not high pressure into a choice. If Matt Steinbrink and Todd Johnson just say sorry and agree to be less high pressure to people who have speech impediment and slow motor skills in the future. I would remove any and all negative reviews. Unfortunately I tried to get refinance but the online paperwork is to confusing to me.

Wow. I needed my car's battery replaced and called to see if they could do it. They didn't have…read morethe one I needed for my Kia, but suggested I buy it elsewhere and they would install it. They were friendly, efficient, and professional, and the charge was reasonable. They even washed my car! I would definitely come back here for any other auto needs.

They had my company truck in and out in 15 minutes and it was a simple fix and they charged me…read morenothing. Will be bringing my business back here again.

Excellent quality and price. Worked me in immediately. Will definitely be going back in the futureread more

Top of the line auto care. I drive a 30 year old Chevy truck. I've had it for 20 years. He has kept…read morethat truck running like a top. He isn't cheep but he will work with you. His prices aren't inflated and after all you get what u pay for. I sure hope he doesn't retire!!!

From the owner: Contact us today!…read more Ralph's Auto Service is a full-service preventive maintenance and auto repairs center in the Anderson, IN 46011 area, specializing in General Services, Car & Truck Care, Undercare Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing and Quick Lube Services since 1990