I went in because my battery in my Galaxy S21 was at its end. It was even bulging the case…read more A little expensive, and took a little longer than they said as the seal needed to dry. But it's a very good battery and the in my phone hadn't lasted as long on a charge in many years.

These guys are awesome! Mobile service to my door an hour after I called them. Replaced the…read morecharger port on my phone in less than 30 minutes!

They. Are. AMAZING. My laptop screen broke earlier on Tuesday, they gave me a quote Wednesday, had…read morethe part in by Thursday, and fixed it within an hour on Friday! They are super nice and have amazing service, plus the repair job they did is superb!

I recently sent out a cost-of-repair request through the Yelp community and received a quote from…read moreFree Check Fix. The price to replace my phone screen was very competitive, so I decided to go with the service. I was really pleased with how quick and smooth the process was--the screen replacement took about an hour, and everything works perfectly. I appreciate the efficient service and fair pricing.

My second time using this business. They're incredibly honest here, reasonably priced compared to…read morenearby competitors and quick!

I came in because I had trouble with my charger port on my phone he cleaned up my charger port for…read moreand help me with other questions I had.

A quick turnaround and fair price on a faulty phone screen replacement. Thank you for making this…read moreeasy.

Friendly service and quick turnaround. Hope I don't have another broken device, but if I do,…read morethey'll have my business.

The Apple Domain store was filled with people yesterday, however, when I walked in an Apple Store…read morerepresentative immediately greeted me. I did not think my transaction would take long so, I parked in 15 minute parking near the store. I told the representative that I needed a charging unit for my phone along with a chord. She grabbed the two accessories in less than a minute. The only decision point was the length of the chord - 3 feet or 6 feet. I asked if the 6 feet chord was about my height. She said no taller than your height. Haha...ok you're right I'm 5'6". I paid for the two accessories and was out the store in about 5 minutes. Though the Apple Store is very busy...always, there process is super efficient. I happy to report that my phone is charging without over heating.

My experiences at the Apple Store Northside Domain 3121 Palm Way, Austin, TX 78758 have been less…read morethan stellar and quite often a frustrating experience. I go out of my way to avoid that store, and alas, still ended up having to go there and suffer excruciatingly poor service from the manager, John. I called Apple to have my wife's Apple Watch serviced (battery). Unfortunately, I was told I couldn't send it in from my home via mail. I would have to go to an Apple store. I was given an appointment at the Domain store on Monday, January 5th at 10:30, and I arrived 30 minutes early. I waited 40 minutes. Eric seemed nice and helpful, but even with me explaining that the watch had already been diagnosed. I just came here to have it sent in. We spent over an hour erasing the watch (my wife's watch, who was not there with me) and upgrading it and syncing it with my phone, just to diagnose the watch to confirm it needed a new battery, which I already knew. After dealing with this torturous experience, it was time to pay for the service so the watch could be sent to my home. I would have loved not to have to set foot in that godforsaken, technology-lethargic hellhole that is Apple Northside Domain. Their card swiper showed errors on 3 attempts. Eric brought over the manager, John, who talked over me when I attempted to explain that my chip sometimes has issues, and I could use my Apple Pay. He didn't listen nor hear me. He told me they would have to change the watches shipping to the store, and I could pay when the watch was shipped back. I did not want to do that, but was left with no other choice based on John's impatient insistence and lack of listening skills. Think about this for a moment: "We are having trouble charging you in store, so come back so we can charge you in store..." I'm frustrated, my kid is tired, and I acquiesced. Alas, before I could even get home, I noticed two "pending" charges from that Apple store. I called John, who continued to talk over me, I told him he wasn't listening, and I cussed. I explained to him my frustration, and all he could think to do was complain and threaten to hang up because I cussed. Mind you, I did not call him a name or curse him, I just cussed, cuz I was pissed and frustrated and because he wasn't listening. Example: "You told me there was no charge on my card, and I get home and see to friggn charges on my card!" Anywho, I told him he's in tech, he's heard worse, and to get past it. He explained I would have to wait for the charges to fall off. I explained, How does that help if I come in to pay, and the same thing happens again with their card machine? Either way, I have been in customer service for over 55 years and a public servant for 33 of those years, and John's approach was not customer-friendly. I get it, I would be overwhelmed and stressed working at a chaotic, shit show like the Apple Store Northside Domain, too, but my experience as a consumer has been consistently dreadful and laborious. John didn't help make it any better. Not even an apology for the miscue, let alone the long wait and poor service. In this case, I have no solution for how to make this experience better, other than I wish I didn't have to pay for the poor service, I wish I didn't have to go back to that store, and I wish Apple could just send my watch to my house. Happy New Year

Awesome customer service! Had a cracked/broken camera lense on myiPhone.... No problem! Will…read moredefinitely visit again for any phone iPad issues In the future

Very affordable, Very polite welcomed us in, they even open on Sundays what other phone repair open…read moreSundays, I had my iPhone 11 pro max fixed under 15 minutes here. HIGHLY RECOMMEND!!!!!!

I brought in a device for repair, and it was very speedy, there was clear communication, and they…read morehad good prices. My device was uncommon (old 2DS) so there was some minor mistakes on reassembly, but it was easy to fix at home and only because my device is uncommon (lots of repair shops near me don't work on them!) Would come back.

I have an aventon Adventure 1 e bike whose battery switch finally died. It was iffy since new and…read moreis a well known Aventon defect. They do not sell the $1 fix. You have to buy a new $500 battery. Because a 10c tactile switch is sub par and low quality. A star is born. At least in central texas you can get a fix while you wait down extremely reasonable price. I will not be aventon again due to complete lack of effort. But I will support a lifesaver like Star electronics

Back at AT&T because my iPhone was overheating when I charged it with an AT&T phone charger…read more Ironically, my phone charges fine with an Apple charger. I took the charger and associated chord back to AT&T because it was not working. Their response was no, they could not accept back these non-working accessories because I had exceeded 14 days for a return. Importantly, the service provider told me sometimes their accessories do not work with the newer phones. It begs the question, if you know this why are you selling these accessories. They asked me to call customer service at 611 to see if they will allow the return on an exception basis. After interacting with a bot, I finally spoke with a human who told me the exact same thing that the AT&T service provider told me. No returns after 14 days...one item was still in the box. Needless I am again disappointed at AT&Ts level of customer service.

I had to get a new phone for my husband and he was not able to come with me. A very complicated…read moreprocess that was handled with incredible finesse by salesperson Frances. She spent a great deal of time unraveling the issues and making sure we got the job done! This Gateway AT&T store is excellent-wonderful service and would highly recommend to my friends..

I've been to Cell Doctor a few times now and they never disappoint. Most recently brought my phone…read morein for a screen repair and, as always, they took care of it without any hassle. What keeps me coming back is their honesty -- they tell you exactly what's going on, what it'll cost, and they always work with you. That kind of straightforward, no-nonsense service is hard to find these days. I genuinely trust these guys and wouldn't go anywhere else. Highly recommend!

Seth provided great and super quick service at a reasonable cost! Should I need a phone or tablet…read morerepair in the future, I will not hesitate to call him.

Sam is really great at the 2222 location. Every time I go in she is very kind, helpful, and…read morecheerful. She provides me with solutions and honesty. Thank you Sam!!!!!

New ATT internet customer here. Not sure that this was the best decision, but I digress. I was sent…read morea faulty extender. ATT's policy is that the customer has to leave work/home and take the device to a UPS or Fedex store for returns, or be charged $200. So, I went to the UPS store. The woman could not find my account based on the account number I gave her. She told me that I had to go an ATT store. Yes I was frustrated, but let's call him John seemed to be having a bad day too. I attempted to explain that I was sent there, and I was on my lunch break.John told me that the store does not do returns. I think I squealed What do I do next? I asked John if he could confirm the account number I was given. Nope, John said that he didn't like my attitude. I asked to speak with the manager. While waiting, I contacted a helpful ATT rep who confirmed my number and clarified that "it just depends on the store" as to whether returns are expected. My attitude? Well guess what. Sometimes people are frustrated with the product you are selling. No insulting names, threats, obscenities were offered. No aspersions on anyone's competency were shared. Customer service is a rough gig, but it's not about you. I typically go to the Allandale store for support. Staff there are uniformly helpful It's worth the extra miles.