I purchased a Greenworks Trimmer with battery and charger on Saturday, July 1st…read more I got home and couldn't use it because the part that holds the string and the cap for that piece were missing. So I called them within hours of purchasing it but they were about to close so the same guy who helped me said to bring it back tomorrow which I did. The same guy who sold it to me remembered me and that I was given a 6-month money back guarantee. He didn't know how to put this into the register so he got assistance from some rude AF dark-haired mexican chick. She pretended to look and type into the register then told the guy I could only get a store credit or "pick something out" of the same price. Ohhhhhhh no, no, no, ma'am. I told her I needed a weed wacker, y'all sold me one with parts missing, I don't want anything else, I JUST bought this yesterday, I need my money back. She was kind of talking to the guy and to herself but loud enough for me to hear that she couldn't "push it through", I could try taking it back at another location. I just slowly shook my head no. I told her y'all better do something. Y'all sold me a trimmer NO ONE can use because of missing parts. She said I could "go to home depot or anywhere and get the part." Girl. Really. It just so happens that I looked up buying the part when I first took it home. It turns out no one sells a comparable part and it has been sold out on the manufacturer's website for over a year. I told her again that they need to do something then she said "I'm trying to help you and your getting aggressive with me and I don't have to help you." I honestly think she was trying to trigger me to get belligerent so she could justify making me leave without my money. But no, I was calm and cool as a cucumber. She said "I'm just trying to explain to you!" At no time did she explain anything! She talked to the guy the whole time, explaining to him various ways to put things into the computer, how "this" sale is entered and how "that" sale is entered, stalling and making me wait. Then she was texting frantically on her phone. The guy complimented my earrings. The girl played around with the register some more, talking to the guy and saying how they "can't put it in like this" and "they can't put it in like that, " Just a bunch of ridiculousness. I went in there specifically to get a weed trimmer. Period. Then when I take it back they try to keep my money and tell me to "pick something out" GTFOOH. They really, really tried to swindle me. Then the guy told me that the "regional manager" had to push it through and that's the only way there were able to do it. Blah, blah, blah. The should have talked to the regional manager from the beginning because they know they were wrong on so many levels. Despite that girl's efforts to keep my money, I finally got my refund. Please do not shot here. They talk all butterflies and roses to get your money, with promises of warranties and guarantees, when they know they have absolutely no intention of honoring it. If you need ANYTHING, buy it new from somewhere you know, at least you can take it back. That's what I plan to do. Never again will I purchase second (and third) hand.

I've gotta say that as of September 2024 Cash Pawn on Riverside is doing a lot of things right…read more They treat me well, getting good value for my purchase, and they have let me renew my loans even if they were a day or two late, and I really appreciate that.

Always a pleasure to come to this establishment. I would not take my jewelry any place else. Ever…read more I've been down that road- I came here about a decade ago after losing a ton of money at a different place. Tons!! I came back today to see if my gold & silver scraps were worth anything & was more than pleasantly surprised & delighted once again. These guys are so respectful and honest. They even remove & return stones from old pieces if they're not sellable. Please don't let yourself get swindled. Just skip the others & RUN to Sell Us Gold!!!

Great experience selling gold here today. The gentleman who helped me was super friendly,…read moreknowledgeable, and explained everything. The price I got was very fair. A friend had recommended this place to me after a good experience and she was not wrong. Highly recommend.

I had a great experience with this company. My aunt passed away and had a ton of jewelry I needed…read moreto have looked at. Andrew took time to go through each piece and evaluate it, and paid a fair price for all the items. He was patient and knowledgeable, and informed me of how he was making the determination of the metals and the tools he was using to do so. Will definitely use again if I have any other items to sell!

So much to say about this business. Max answered the phone. He was so patient with my barrage of…read morequestions. I am the executor for a complex estate from the UK, and with that came a bag full of jewelry already appraised in the UK. And additional jewelry found that was outside the will. So, we went. We were warmly greeted by Ariel, who didn't even blink at our pile of half junk jewelry. LOL He was so incredibly patient, was honest (there was a piece that was 18k that nobody thought was, but he caught it) and gave us fair pricing on everything of value. Moreover, he was kind and patient with all our baggies full of mixed jewelry. Thank you, Ariel! Such a great painless experience! (for us LOL)

I recently sold a small amount of silver to ATX Cash 4 Gold on the south side of town, and the…read morewhole experience was excellent. The shop is clean, well-lit, and Nolan was friendly and knowledgeable. I will be going there again in the future. Thanks again

Doug is a very honest and great dealer. I was in and out with a fair offer on my chain this…read moremorning, and I will be back with more of my scrap gold! Highly recommended and a pleasure to do business with! Thanks Doug!

No nonsense. Straight forward and knowledgeable. Would def bring my business here againread more

Nice people with a fair price. We dealt with the younger gentlemen I believe is the owners son…read more Very polite and friendly. Great prices here and good customer service always goes a long way. Great visit! They have a nice selection weather your looking for collectible coins or bars of silver and gold. Would definitely do business again. Stop by and check them out!

Unfortunately, I will never do business here again. For almost 10 years this was the only pawn shop…read morethat I used. The old crew there was great. They were always friendly, and I never once had a problem. I felt like I knew the the people who worked there, got a lot of great deals, doing business there was a pleasure. That all changed, roughly a year ago. A new woman there, (I guess a manager?) is, to put it mildly, Very Unpleasant. When I brought items in, I was interrogated. I started to see less and less of the old crew, and the staff that was there definitely seemed to be intimidated by this woman. Not only has she never had a decent thing to say, but has outright insulted me and been untruthful. During my last attempt to do business there, I was once again interrogated, yelled at, and was told she didn't "like the way I looked". Whats a middle aged, employed person that has been doing business at the same location for nearly ten years look like? Me, I guess. Good grief. I feel a bit sorry for the remaining staff. I watched her yell at a poor girl who was trying to order her lunch. The inventory is down by about half as well. I guess other people don't appreciate that kind of behavior either. Its just a shame. Do yourself a favor, don't do business here.

Today I visited this location. Got help with a loan on a blu ray player. The lady who helped was…read moregreat, super friendly and explained the process, as it's been a while (20-plus years) since I've used a pawn shop. Seems to have a good selection of merchandise for sale. Convenient location at IH 35 and Rundberg.

I traded some old gold jewelry and silver dollars. The owner was friendly and provided efficient…read moreservice. He explained some details of the process and offered options. I did have to schedule an appointment, which was fine with me. For the best experience, I recommend you do your homework on values before you go in. These guys seem to be honest, but having some knowledge about what you are buying or selling will make things go more smoothly.

Kolton was amazing! This was my first time ever selling any of my valued items and he was very…read moretransparent and easy going. I will absolutely be returning to this establishment; pricing was very fair as well as a quick process.

These guys are great! I went over the agreement time on a lay-a-way, and instead of me loosing my…read moremoney, they worked with me!!! I have my favorite guitar in pawn there. They send me e-mail notices when payment is due. This is the best pawn shop ever!!! I'm still shopping here. Every time I go in, the guys are friendly as ready to answer any questions I might have. What I really like is their text alerts. If you have something on lay away, they'll text you to make payment without you loosing it! Today I went in to pay on a layaway and ended up getting more tools on layaway. They have great prices on the tools I need to fill out my tool chests. They remind you via text message to come in and make a small payment. They use modern technology to help their customers. I recommend this shop over any others. It's in Hutto but worth the drive!!

Been dealing with Steve, Rick and others at this store for over a year. Great people and great…read moreshop. Always friendly and respectful never had an issue with any purchase or pawning my firearms several times. Although owned by First Cash and therefore related to other Pawn shop in area I've reviewed but by far this is a better experience and I would highly recommend this location.