In a Yelp message from this shop, I was offered $417 for a gold and silver coin: $400 for the gold…read moreand $17 for the silver. I ended up only getting a total of $400 for both in proof condition in the original packaging. I should have bargained harder and referred to the original communication.

Horrible place, take half an hour and still have not done with the single person in front of me,…read moredid not say a word for the entire time I come in

The staff are very eager to help and I always leave feeling like they try their best to help me…read more Thank you

Juliet certified pawnbroker will get repeated business from me. Service was excellentread more

The people that work there are fully decent humans who actually call before you lose your items…read more The things that they sell are in good condition. I got a great Vizio tv for $13. Also I saw them turn away a homeless man trying to sell a child's bike. They told him to put it back where he found it. No shady business.

Excellent customer service. I highly recommend. Staff was friendly and respectful. Under great…read moremanagement. Very understanding and attentive to the customer needs

I went to Kruger's to repair two 18k gold bracelets that broke at the link/connecting hinge. First,…read moreupon entering the store, the staff promptly greeted me and listened to my concerns about the broken links. I spoke with Ryan, who was very attentive and assured me not to worry, the bracelets would be fixed. I was glad to learn they have an in-house goldsmith who handles all repairs, so this brought me peace of mind. Upon inspection, Raymond told me I should hear back within a day or so with an estimate. Lo and behold, I did receive a call back quickly and approved the repair cost. The repairs were completed within the estimated time frame. However, during the repair process, one of the bracelets (18k gold two-tone) lost a diamond on the top facing side of the link. Not to worry, said Ryan, they would fix it at no charge. I got a call the next day that it was fixed. I walked over, only to discover that now the bracelet was missing another diamond on the inner-facing side of the link. This particular bracelet holds a sentimental value to me due to its design and because it commemorates a milestone memory. Diamonds on the top links and double-sided with an inscription underneath. Each link contains the same inscription underneath with one diamond stone per link. Anyhow, once I pointed out the issue, Ryan assured me they would fix it, at no additional cost. I was expecting a call back perhaps 2-4 days later but to my surprise, I got a call the next day that my bracelet was ready. Upon careful and close inspection, the bracelet was repaired perfectly. The other bracelet (18k white gold) had no issue and was repaired perfectly the first time around. Overall, I was very pleased with Ryan and the staff's exceptional service. Kruger's will now be my go-to place for all repairs, and I will definitely come back as I have my eye on a lovely diamond bracelet.

I brought my daughter's engagement ring to be polished and cleaned before her wedding and they were…read morewonderful!! Highly recommend.

They took 1 day longer than originally expressed to me which isn't a big deal but then charged me…read more$75 just to connect 2 pendants to 2 chains... Explanation was that it was 14k gold connections used and that the language barrier may have been confusing to all parties. Between the overcharging, language barrier, and homeless population outside, I recommend you find a better jeweler. I overpaid so you don't have to...

Garnet Jewelry never fails to impress me with their workmanship. They have fixed my watch, done…read morerepairs on necklaces and replaced stones in a ring. Every repair was done quickly. The staff are very friendly. I would rather do business with a small, family-owned business and this is the one!

I'm absolutely speechless--in the best way! Caleesi exceeded my expectations by helping me redesign…read moreand modernize a treasured family heirloom ring. The blue stone originally belonged to my grandfather and was set in his ring. After he passed, my mom had it reset in the 1980s and added the diamond. Caleesi thoughtfully repurposed the original gold and helped me create something new and uniquely mine while honoring its history. When I saw the finished piece, I was completely overcome with emotion. The result is stunning, and I couldn't be more grateful for the care and artistry that went into it.

Alex was very knowledgeable and creative in helping me create a custom necklace for my wife's 70th…read morebirthday. She saved me after another jeweler backed out, and I realized I should have engaged Caleesi from the beginning! I recommend them to create one of a kind custom pieces that will become family heirlooms.

They was real friendly fast service but overpriced for some items I didn't see to much that caught…read moremy eye but the things they did have where well taken care of

I'm pretty sure I was swindled a bit here while the person there talked (albeit a good…read moreconversationalist)... I separated my gold into 18 and 14 karat; my "true value" was quoted much lower on the 14 and slightly higher on the 18. I was told the payout was 75%, but then later that it was actually 72% because of loss by vaporization during melt down (why wasn't I just told 72% then?). It's easy to forget this is just like any other transactional business/buying a car. My guess is store staff make their cuts by how much they pay you under value.

The female manager REFUSED to take items from customers PREVIOUSLY purchased from the store because…read morecustomers did not have the PAPER RECIEPTS stating her manager Matt instructed her not to take certain items. The lady was too lazy to even check customer accounts to verify purchases. Raymond would have checked the accounts. Charging customers more and not keeping your word to give them half of what the customer paid to your store because you are too LAZY to check and verify is BAD FOR BUSINESS and turns away repeat or longterm customers. DO BETTER Raymond is nice, professional and puts in effort to try and help the customers.

Raymond is always very helpful. I've been buying things from Cash America for years and always…read moreappreciate Raymond's help.

I stopped by in search of a unique zodiac pendant that I could wear daily without being…read moreoverwhelming. I had considered various options from other designers and online stores but sadly those pieces were just too large for my liking. That said, while the store did not have any zodiac pendants on hand for visuals, Bill was kind to show me two catalogs. I browsed both and finally selected a piece in 14K yellow gold - made to order. It took about a week (purchase date to completion) - 5 business days - and I was very pleased with the final product. Overall solid experience - I do recommend.

Phenomenal people work here. Happy to have found our jeweler in Austin, TX. Great selection of…read morewomen's bracelets in both gold and diamond. Variations of gold too based on your preference. We were pleased by our time spent at Joe Koen and Son Jewelers and appreciated supporting a generational local business.

The staff was great especially Justin. He overheard me say my purchase was a gift so he cleaned and…read morepackaged the jewelry I purchased beautifully. He also tried on pieces so I could show someone on the phone what it would look like on. Great dude.

Wow I can't believe what just happened. I walk in the store to buy a tool set I saw was on sale. I…read morepoint to the sign and tell the salesman Greg I want to buy the set that is on sale. He says no then he takes the sign down and says if I want it i have to pay the sale price plus $150. I try to figure out why but had no luck. I left to get more cash and when I return the set and all the tools are gone. Either they sold them or moved them to the back for some reason. I know pawn shops are supposed to be shady but man this is the lowest I've ever seen.