National Pawn & Jewelry on Airport Blvd Austin, TX. was instrumental in helping me pay most of next…read moremonth's rent, and we are so glad that our items were accepted, for their value, to help cover our apartment's monthly lease. I was crying tears of joy, while they counted out the cash. I thanked them, repeatedly, because I was facing homelessness. Mr. Reuben and his Staff are God-sent Angels, on earth, during these financially challengingly times, while our nation returns back to normalcy. June 11, 2021 Ailsworth

The last 2 times I have been to this little shop, I have got nothing but great friendly service and…read morethey will work with you on a price so that you walk out happy! This is if not the best pawn shop in south Austin! On another note, they are open until 8 when every other shop closes at 7, these people know what customer service is, most people are still sitting in traffic at 7 trying to get to a pawn shop to make a last minute pawn/loan! A+

Taylor is always polite very helpful. The staff is always great to take time me to answer all my…read morequestions. The things they have they know about the product knowledgeable that is a customer service. Thank you8 all for taking great care of items. Always. James J. S.

Visited for the first time a few days ago. I was in the worst mood, but that quickly changed. The…read morecustomer svc I received was A+. The staff was very knowledgeable and friendly. I highly recommend this location

I purchased a Greenworks Trimmer with battery and charger on Saturday, July 1st…read more I got home and couldn't use it because the part that holds the string and the cap for that piece were missing. So I called them within hours of purchasing it but they were about to close so the same guy who helped me said to bring it back tomorrow which I did. The same guy who sold it to me remembered me and that I was given a 6-month money back guarantee. He didn't know how to put this into the register so he got assistance from some rude AF dark-haired mexican chick. She pretended to look and type into the register then told the guy I could only get a store credit or "pick something out" of the same price. Ohhhhhhh no, no, no, ma'am. I told her I needed a weed wacker, y'all sold me one with parts missing, I don't want anything else, I JUST bought this yesterday, I need my money back. She was kind of talking to the guy and to herself but loud enough for me to hear that she couldn't "push it through", I could try taking it back at another location. I just slowly shook my head no. I told her y'all better do something. Y'all sold me a trimmer NO ONE can use because of missing parts. She said I could "go to home depot or anywhere and get the part." Girl. Really. It just so happens that I looked up buying the part when I first took it home. It turns out no one sells a comparable part and it has been sold out on the manufacturer's website for over a year. I told her again that they need to do something then she said "I'm trying to help you and your getting aggressive with me and I don't have to help you." I honestly think she was trying to trigger me to get belligerent so she could justify making me leave without my money. But no, I was calm and cool as a cucumber. She said "I'm just trying to explain to you!" At no time did she explain anything! She talked to the guy the whole time, explaining to him various ways to put things into the computer, how "this" sale is entered and how "that" sale is entered, stalling and making me wait. Then she was texting frantically on her phone. The guy complimented my earrings. The girl played around with the register some more, talking to the guy and saying how they "can't put it in like this" and "they can't put it in like that, " Just a bunch of ridiculousness. I went in there specifically to get a weed trimmer. Period. Then when I take it back they try to keep my money and tell me to "pick something out" GTFOOH. They really, really tried to swindle me. Then the guy told me that the "regional manager" had to push it through and that's the only way there were able to do it. Blah, blah, blah. The should have talked to the regional manager from the beginning because they know they were wrong on so many levels. Despite that girl's efforts to keep my money, I finally got my refund. Please do not shot here. They talk all butterflies and roses to get your money, with promises of warranties and guarantees, when they know they have absolutely no intention of honoring it. If you need ANYTHING, buy it new from somewhere you know, at least you can take it back. That's what I plan to do. Never again will I purchase second (and third) hand.

I've gotta say that as of September 2024 Cash Pawn on Riverside is doing a lot of things right…read more They treat me well, getting good value for my purchase, and they have let me renew my loans even if they were a day or two late, and I really appreciate that.

Amazing caring professional staff! Recently my microwave quit. I went to Lake Travis Pawn and they…read morehad a new unit! Perfect! Glad to have this great neighborhood shop!

I've bought a couple of things from this place, but the employees seem to think that being in…read morebusiness is just one big joke. They have outright lied to me and laughed about it in front of me. Some time ago their prices were so high that everything just sat in the shop. Over the last year or so they have started selling things here and there, so they seem a little more reasonable on the pricing front. I like doing business with local folks, and they are easy for me to get to, but nobody wants to be lied to and laughed at. I want friendly people that I can trust when I go to a store. It's just not an enjoyable pawn shop experience, since there is always this feeling that they couldn't care if you came back or dropped dead, either one.

This is our go to place to sale and buy - the staff is awesome and their prices are fair. I've also…read moregotten the best buck for my items here. Highly recommend

This pawn shop is by far the cleanest, top notch items, well organized, friendly associates, and…read morevery helpful, management goes above and beyond for your needs and wants. I've been coming here for years and I definitely recommend this place more than any other ones. Give this place a try and you won't be disappointed. I wish I could give this place a 10 star instead of five because five is not enough.

Kind of a trashy pawn shop, but that's a redundant statement, huh?…read more As far as finding music gear for nada, this isn't going to be your best bet. I've been in here countless times, and although I scored an Ampeg SVT bass head for $350, that's the only thing I've seen worthwhile in this store, and that was after they had it priced for $700 forever. They also stock mowers and other types of lawn care equipment.

Great customer service along with a wide variety of items to chose from. Willing to negotiate…read moreprices and will work with you to provide options when purchasing any higher priced items. Also, the only pawn shop there is in the oak hill area. They treat you with respect and dignity unlike some of their competition's stores. I definitely would recommend this business if you need their pawn service or find that item you just can't do without. Both Tim, the former manager and Anita, the new manager are great people willing to go the extra mile to make sure you walk out of their stores satisfied with whatever services you needed. The rest of the staff follow the same protocol. Great place! If you happen to be looking for a business like this but can't make it here or one of their other stores, just stay clear of Top Cash pawn. They have terrible prices with service to match. There are a few exceptions regarding their staff, but as a whole, including the higher ups, they're a really bad place to do business with. Just stick with Cash America and you'll keep smiling on your way out the door!

Everyone is so friendly!. The selection of jewelry is amazing! The store is clean and organized.read more

I came to pick up my jewelry on Saturday morning and I have been waiting about an hour and a half…read morefor them to try to locate it after paying for it. I can't use a pawn shop if I can trust that my stuff won't be there when I come to pick it up.

After researching, reading reviews & visiting a few "seemingly" good jewelers, I made up my mind…read moreand I chose to do business with M.I. Trading. I felt they were above the others in every way. Other jewelers made me feel like they were doing me a favor even looking at the jewelry which I wanted to sell. Some others low balled me. I knew I found someone that I could trust when I went to M.I Trading. Moran did not rush me. He explained everything to me and was completely transparent, because he wanted me to make educated decisions. Nobody else even came close to caring about my business, never mind taking the time to educate me. At M.I. Trading, I had the opportunity to think about what I wanted to do, without any pressure ... and when I decided what I wanted to sell, Moran gave me TOP DOLLAR. I could not be happier that I found M.I. Trading, a company that I can trust.

Excellent service !! The best Value in Austin. We will always conduct our business here.read more