I have had a couple phenomenal experiences as a patron at this goodyear location. I would recommend it to anyone for new tires, maintenance, and outstanding customer service -in a heartbeat (which is as quickly as proper new tires were installed on my car)! ask for elsie. she is kind, considerate, friendly... and very importantly, when dealing with car troubles, professional and extremely knowledgeable. thank you, elsie! read more

Goodyear Auto Service - new tires, after a mudslide in kīhei, hawai'i. - Tires Near Me - Kihei, Hawaii

I had such a wonderful experience at Goodyear. thanks to Elsie! She truly went above and beyond to help me figure out exactly what I needed and walked me through the payment options so I could make it work. On top of that, when my daughter fell, Elsie didn't hesitate to step in and help -- even holding her and making sure she was okay. That meant so much to me as a mom. Her kindness, patience, and genuine care are the definition of true aloha. I'm so grateful for the service we received and highly recommend coming here! read more

Goodyear Auto Service - My daughter loved Elsie sm. - Tires Near Me - Kihei, Hawaii

The Kihei good has the two best ladies working there. Elsa and Malia are rock stars. The service is fast and efficient. Everything is organized. They really make every interaction awesome. read more

GOODYEAR KIHEI IS AMAZING! I've been coming here since 2007. Today I needed emergency assistance and they were my Angels. Lovely people great customer service..Highly recommend read more

My tire blew out and I had to have my car towed. I called Goodyear to ask if I could have it dropped there and have my tire replaced. I hesitated to use them, because I have had several bad experiences, but they were the only place I could think of under pressure. I had a great experience. They were kind, helpful, and fast. Whomever used to manage the place is no longer there; there's a new sheriff in town , and she's great! Everyone was helpful and professional. There was a pretty strong sales pitch, but that is to be expected, and they were respectful of my, "No." read more

I had been looking for a repair shop in Kihei where I could get both a tire replacement and a wheel alignment done at the same time, since my usual tire shop does not have the equipment for alignment services. After getting a flat tire over the weekend (on Sunday), I assumed Monday appointments would already be fully booked. However, I was able to easily schedule an appointment for Tuesday online, which was very convenient. The shop opens at 8:00 AM, but since I had to be at work, I arrived a bit earlier. They kindly accommodated me and accepted my car key before opening hours. I was assisted by the manager, Elsie, who was extremely kind and professional throughout the entire process. During the service, they noticed that my brake pads were worn down. She also remembered a casual comment I had made earlier about my daughter commuting through mountainous roads, and when I picked up the car, she immediately informed me that the condition could be dangerous. I truly felt that she and the team prioritize customer safety above all else, which reflects a high level of professionalism. Of course, I scheduled the brake pad replacement right away and had it completed just a couple of days later. I am very grateful for their excellent care and service from start to finish. read more

Malia and Elsie were extremely helpful and friendly and answered all my questions. Their team was able to look at my car quickly and let me know what needed to be done. I definitely plan to go there for my car needs moving forward. read more

Girl with the awesome taz tattoo was great! She went out of her way on an inventory day to look for the right tires for my truck! made my head spin at how fast the crew there installed and mounted my tires, love that place read more

I've been coming to this Goodyear at least every six months for at least the past 10 years. I cannot say enough about their friendly and excellent customer service. The manager Elsie runs a great crew and herself is always welcoming and accommodating. They always get me the best price and I always walk away feeling like I got my moneys worth. I would highly recommend this service station to anyone looking for fair prices with friendly service! read more

LC was great at handling my punctured tire and was able to get me on the road swiftly.

I called Good Year Elsie Leilani Jim answered right away I explained to her my situation the next day they got me in. Super fast service my car was handle with so much ALOHA I WOULD NOT GO ANYWHERE ELSE !! The best part was she explained everything very clearly and there was no surprise ! From tires to oil changes or motor noice this should be your first choice!! Thank You Good Year read more

We got a flat tire and went to Ohana Vehicle Services. They were friendly, provided great service for a reasonable price! We would definitely recommend them to anyone visiting Maui! read more

Highly recommend! The staff went above and beyond to look out for me. When my front brake caliper locked, they helped me navigate having the car towed to them after hours AND repaired my vehicle the NEXT DAY at a reasonable price. trustworthy kind attentive what more can I say? these folks are da best! read more

Elsie was super aloha, great staff! Malia very nice too, thank you so much many mahalos will be back again!

I've lived on Maui for 44 years and I don't normally take the time to write complimentary letters, but I felt compelled to write this one. I helped my mother-in-law with her car that has been sitting for a long time. Her husband recently passed away, and it had two flat tires. I normally use Costco or Walmart for tires because years ago I had such poor service at Goodyear in Kihei. I needed to get this done for my mother-in-law A.S.A.P. so I went to Goodyear. I quit using them about 5 years ago because they just didn't care about service. I was pleasantly surprised to meet Elsie Leilani Jim the new store manager (3 years) that helped me get my tires taken care of quickly and professionally. My mechanic told me to stay away from them a few months ago for an alignment, so I went elsewhere. I told him to start sending people there again. Elsie was very professional and caring for my concerns. Please use our local Kihei Good Year Store. read more

I drive all day, every day for my work. So I get flat tires more than most people and they are always so accommodating! Elsie is amazing and friendly and has been able to fit me in on short notice so help me out! Highly recommend for all tire needs! read more

Had (4) tires installed today, 02/20/26, and got the whole removal & installation in 2 hours time. Mahalo Malia for helping me select the tires. read more

I had the bad luck of having tires go out on both my vehicles the same day; one blow-out, one a flat. Brought one car in on a donut first thing in the morning. Elsie was super accommodating and, after checking with the mechanic, were able to get me in for new tires. I pulled the tire off other vehicle later that day and brought it in. Having arrived 30 minutes before closing, I fully expected to have to leave it overnight. She again coordinated and I had a new tire a few minutes later. Although I had bad luck with my tires, I had great luck with Goodyear Kihei! While getting you in on short notice can't be expected, know that they will do what they can to take care of you. Both ladies in the office were very friendly and helpful. read more

Fantastic, prompt service! Super friendly. Surprised how inexpensive my tire repairs were

Just have to take this opportunity to super commend this shop. I was in a bit of a bind, and they went WAY above the call of duty to do everything they could to help me out. Such an abundance of 'aloha' that speaks volumes about their caring and integrity. No need to shop around...just feel very confident to work with them! read more

Timely service for new tires and friendly folks that care. It's the only place for me when it comes for tires.

Made an appointment for the "Best oil change for 8am. They started work inside of 10 minutes and completed service in about 1.5 hrs. Very friendly and knowledgeable staff. Elsie the manager answered all my questions and I had a few! She even took the time to do what was needed for my $20.00 rebate. She didn't have to do that. Yes, Elsie and Bam Bam makes you feel right at home. I'll be back. 5 stars for this store. read more

cannot comment on service as they never gave me any. There's no place to park in their parking lot or on the street. You walk in and they just tell you to wait and they don't care. Employees are completely unhelpful and appear to want to be anywhere else but there read more

Nice folks, in todays economy, they were actually honest and patched my tire for cheap instead of selling me a new one!

As many Maui residents know, Island Life can make finding a specific brand of tire to replace a single damaged tire a challenge. The staff at Kihei Goodyear: Elsie, Kobe, and Bam Bam came to my rescue when I was in a time pinch. Thank you to the crew who found me a new replacement tire at a reasonable "out the door" price and had me back on the road in no time. Mahalo, JAL read more

Amazing customer service with an excellent deal on my tires!! VERY fast service!! Elsie is AMAZING!!!

Very kind and helpful. I had a screw in my tire and they fit me in last minute before close on a Friday. The lady at the front desk was helpful and efficient. Mahalo for helping me last minute on a Friday night! read more

Elsie was so much help over the phone! I've had numerous safety checks here and it's always quick and painless! I will always go here first for car issues! read more

Dropped off my tire first thing in the morning to be repaired and they got it done by 11:30. I got a brand new tire made in the USA. They transferred out my spare put it away and put the new tire on with them a half hour of me leaving my home, driving there and getting it done and coming home, I am so impressed. They are truly wonderful company and a great bunch of people. They deserve five stars. read more

** update- the business responded with a AI generated canned response. How about taking your 2.8 star rating seriously, work on your customer service, and don't mess with potential clientele?? The worst. Got here when it opened to get the nail in my tire removed. There were 3 guys sitting in the four car garage with NO cars in any of those 4 garages. I walk in to see if they can take the 15 minutes it would take to fix my tire (I know cause I got it repaired in Kahului after dealing with this joke of a business) and was told that they would need to keep my car the entire day. The entire day for a 15 minute repair ?!?! I said I couldn't wait that long and then he comes back with 'how about 12-2? So you were going to keep my car for 8 hours and now you're saying a 2 hr window? No way- I had to leave the island the next day. As I said no thanks and walked away - the service men in the empty garages were still busy chatting it up and sitting around. Come on people..seriously, why don't people care about customer service out here? Have also talked to others who have been bamboozled by this business. Beware! read more

This tire shop is something special. The staff that is working is extremely professional and the mechanics that are working are quick and efficient. We came by with a flat tire and were in and out in 45 minutes. Jeff, The mechanic that worked and helped fix our tire had great customer service and Wayne Lehua read more

Goodyear Auto Service - Tires Near Me - Kihei, Hawaii

See all

I recently stopped at Goodyear to inquire about getting a tire plugged. As I pulled into the parking lot, it was apparent that it was very slow time at the store. There were no cars in the bays. There were no cars waiting to be taken into a bay, and there was only one person in the office. There were three people working behind the counter. I stood for a moment and waited, while one of the employees helped the other customer, who apparently was having an issue with having been overcharged, and not given his discount. As that story unfolded, a female employee who appeared to be a manager, stepped in and said she would help with fixing his discount and told the other employee to come and wait on me. I explained to her what I wanted done, simply to have the tire looked at to see if it could be plugged and she said,"oh yes, we can get you in right now". I was elated. Then the manager spoke up and said," you can't give her an appointment right now she doesn't have an appointment . I have appointments at 1 o'clock this afternoon so shell have to come back." I looked at my watch and noted that it was already 1:30 in the afternoon. So I said,"it's already 1:30. How long do we need to wait to see if your 1 o'clock appointments show up? " At this point, the manager basically dismissed me told me they could not take care of me at this time, and that I could call later to see if they could fit me in. I was treated very rudely and disrespectfully by the person who I believe was if not the manager in charge at the time I visited Goodyear. I totally understand if they really could not fit me in at that time, and I needed to come back or make an appointment. However, to be treated so rudely and so disrespectfully completely turned me off from ever returning to Goodyear tires in Kihei again. read more

Elsie and the crew were fantastic - helped me to finance 4 new tires and matched the online Goodyear sales price. Fast, knowledgeable, efficient and kind. I'll definitely come back! read more

I have been here for many oil changes, always impeccable service and fair prices. Never any unnecessary up sell attempts, which is greatly appreciated. BUT TODAY, THEY OUT DID THEMSELVES!! I went in for an alignment since I got 4 new tires on. After a short wait they called to tell me my car was ready. No alignment was needed, and everything was great. THEY DIDN'T CHARGE ME A DIME! They are an Honorable, respectfully run business. Honest auto shops GREATLY APPRECIATED!!! WELL DONE!!! read more

I take both of my vehicles in for maintenance and have had an incredible experience every time. Price is reasonable. Service is always amazing. Work done quickly. read more

Great service, friendly and knowledgeable staff. New manager is ready to help answer any questions and staff are extremely helpful with all your car & truck needs. Give them a try you will not be disappointed! Lots of ALOHA, I GET ALL MY CAR AND TRUCK TIRES and services at the Kihei location. Very satisfied!! read more

Customer service here was outstanding, the employees were super patient with my keiki making noise. The employees all appeared to be an amazing team. Wayne, Jessica, Lehua, Tyler and Jesse!! Top Notch!!! I felt super safe from the covid19 here!! I normally don't use public restrooms but their restroom was very clean and the fung shway mixed with the ambience reminded me of home!!! Staring at the potted flower plant while squeezing one out did it along with the neatly stacked pyramid of toilet paper..... Goodyear Maui read more

Goodyear Auto Service - Tires Near Me - Kihei, Hawaii

See all

I've been trusting this place for years! The new mgmt. in charge makes it so easy for getting me in and out fast! Elsie and Rose are such professional and dedicated staff there that I've come to trust them for almost all my car's needs not just for tires. I highly recommend Goodyear in Kihei to my friends and family. Thank you everyone there. Great team! read more

Took car in for oil maintenance check and tire check for air leak. Want to give a shout out for Elsie who is the epitome of Perfect Customer Service! Elsie was friendly, knowledgeable, informative and efficient. Her personality shone bright as she conversed with me and other customers. I almost forgot to ask for the coupon discount. When I did, she had already applied it...Said she doesn't wait for customer to ask, she just automatically applies. When she called to inform car was ready, she added that she hoped I was enjoying my coffee with friends, as I had briefly mentioned that's where I'd be. When I picked up car she continued to be as efficient and personable as ever. Elsie's caring for the customer as a person (not just a client) was totally evident and appreciated. I can truly say that my day started off smiling thanks to my having met Elsie. Hope her boss reads this. Would have liked to have bragged to him/her personally about what an Amazing employee they have in Elsie....Course, I'm sure they know that by now! Service on car was also 5 Star! read more

This is my second visit here. Very friendly. They did a computer code read for me at no charge by appt . I got my answer and was able to fix my car next day somewhere else. No pressure to get the repair job. Wayne helped me this time, in and out in a few minutes . Mahalo Goodyear. read more