I always take my car service there! No matter what they always take my car in! I can always rely on them ! They always fix the problem !

This is my go-to place for oil changes because they offer 3 different tiers for your vehicles individual needs. All offer a 21 point inspection and tire rotation. The service has gotten better, now that the one guy that was there at the desk seems to have left. I do recommend making an appointment as they get very busy and usually will get the service done pretty quickly. Way better than showing up at opening and just waiting for them to get to your vehicle. read more

Do not take your car here for any maintenance! I recently brought in my Prius for an oil change and after the simple service my check engine light came on for MAP sensor only to find out that my air intake hose was purposely disconnected. Because I have no idea how cars work this would've potentially costed me way more money to fix if it wasn't for a good friend who went out of his way to check my car. Will not be coming back here ever again! read more

Goodyear Auto Service - Disconnected air intake hose - Tires Near Me - Kahului, Hawaii

We went for our yearly safety check. I had an 8 appointment but it didn't go to smoothly cause my insurance card wouldn't show up properly. But they were able to accommodate me once I got the card emailed to me. It was greatly appreciated! Thank! read more

Goodyear Auto Service - Hours of operation - Tires Near Me - Kahului, Hawaii

I had an appointment here on a Saturday and they decided they were not going to open because one of the storms so instead of calling customers the night before to let them know that they would not be open in the morning they just wrote on a piece of paper and stuck it to the front door. So I ended up waking up early on my day off to head down to my appointment and even left a little early. When I got down to the shop there were other customers waiting. So a little after 8 walked over to the door to see the note scribbled on a small piece of paper. Then no follow up phone e call l. So I would have to say horrible customer service. There are other shops on the island that do the same work and have much better customer service. Definitely don't recommend. read more

After hitting a pothole from this weekend's storm, both of my driver side tires became flat. I was able to make an appointment online to Goodyear for a 2 days later. Highly recommend this location. They are very hard working & with the amount of calls due to the storm - I cannot share my appreciation enough for their service. I also am a huge advocate for buying the road hazard add-on. The roads on Maui have plenty hazards that I've been fortunate to have had road hazard warranty at least twice now where they replace the tire within a set amount of years. Special shout out to Trish or Trisch (not sure spelling my apologies!), for being warm & welcoming even on a day where my tow truck was really delayed to get to the shop, there are customers right and left over the island. Super appreciated & I will always return to Goodyear. read more

Scheduled an oil change online confirmed the appointment. Then 30 mins before I was supposed to be seen they called and said they were booked for the day and they would have to reschedule me. I scheduled the appointment for that because it was my only day and they made me waist my entire day off for nothing. The girl on phone was rude and acted like I was bothering her and that she did not have any time to deal with my appointment I went there before to have my tires worked and the same girl in front behind the computer gave me attitude again, she has the worst customer service skills I have ever been witness too if you deal with anyone else's there you might have a better experience. but because of her I will not go back unless I'm forced to read more

Really a pleasant service experience. I ordered tires from Amazon and prepaid for a good year to install them. They did not try to upsell me when I got there. Work was done correctly and I asked them to do my safety which they also did I feel this place has been a good value for me when I've used them and I would use them again. read more

I heard the upsetting news that Janelle is no longer an employee here. I found out that her manager Trisha wrongfully terminated her with no cause after she put in her 2 weeks notice. It's strange timing as she was telling me she was leaving to go back to her old employer because she was being treated horribly by her manager at Goodyear. Janelle has helped me several times. She has great knowledge of products and service with outstanding customer service. In my eyes the first time I met her I thought she was the manager. Such a great asset to this company. Sadly, poor management and harassment led her to leave this establishment. Shame on you Trisha for not being professional. I will be sharing this news with all my friends and family who are current customers there. Janelle deserved better! read more

No tire size available. Cannot order them. Nothing I can do while on Maui from this Goodyear. Literally nothing. Very poor customer service. read more

cannot comment on service as they never gave me any. There's no place to park in their parking lot or on the street. You walk in and they just tell you to wait and they don't care. Employees are completely unhelpful and appear to want to be anywhere else but there read more

These guys are the definition of bait and switch. They give you one price when you check in, and a different price when you leave. They don't stand by the manufacturer's warranties, and making an appointment is meaningless! There's no Aloha in their business practices! read more

The wife has been going to Goodyear for years. New tires, rotation, engine work, oil changes. I used to go to Costco, but they are price and service competitive and easy to drop off and pick up. They do a fair amount of car repairs, so when my tire blew I started using them as well. Reasonably priced and competent. Now I drop off for oil changes. It's just convenient and they are great at getting back to you. read more

No hassle, walked in on a Saturday afternoon for an overdue service check. A technician was available, walked across the street to Ross for some shopping. It was so quick, I had to cut my shopping spree short. The ladies at the front desk were so helpful and friendly. Mahalo for your kindness. read more

Two times in the last three months I've had to go to Good Year for my car brakes and then my brake pads and rotor. They make booking an appointment online so easy and just when my car started grinding on Sunday, they had an appointment as early as the next day at 8am. They finished the car by 9:45 am and as always, the customer reps were amazing. Huge thank you to the auto mechanics that work so hard. I didn't get the names last time but someone named Janelle helped me cash out today and was very sweet as she explained everything to me and I told her any of my concerns about driving in upcountry. To get the car brakes done and the rotor was more affordable than I thought it would be. And it's covered by warranty. So happy I came again. read more

They took the car in shortly after I arrived, the work (alignment of the front wheels) was done quickly and they let me know the back tires were starting to "feather", whatever that means. I'll Google it. read more

I had just purchased new tires and needed an alignment. I did not have an appt. I told aunty that we live far from town and, in the Aloha spirit, she was able to take me in right away. One hour later we were on the smooth ride home. I was a 110% satisfied and will ONLY go here for my auto needs. read more

0/5 stars. Just needed an alignment on my vehicle & they suggested $1,700 in repairs before they can perform an alignment. I got a second opinion from a mechanic & they informed me the recommendations were not necessary. Very shady very scummy. Would not recommend this business. read more

Last November (2022) my husband was very sick and I was in the car daily driving to and from the hospital and one of my tires blew (the rest were bad too) and then I was on foot. I needed tires bad and I was already stressed out and sad and anxious. There was a worker there who not only helped me get my tires as quickly as possible, she gave compassion and support (she even loved my dog who was with me) and brightened my day- amazing tires, service, quality of their workmanship (tires are still awesome 9 months later). Thank you again Goodyear on Alamaha St in Kahului ! read more

Goodyear Auto Service - My husband and dog "Dofi" from last November thanking that wonderful woman and all workers there at Goodyear!! - Tires Near Me - Kahului, Hawaii

The staff is wonderful. I have been going to Goodyear in kahului for decades. They are professional, consistent, reliable, helpful and kind. They go the extra step to take personal care of their customers. Our whole ohana on Maui uses Goodyear. I recommend Kahului Goodyear to everyone I know. Mahalo for all your staff & services. read more

This store is awesome. Had a flat, decided to just replace all 4 tires. Got in , got service, got out in a timely manner . Lots of aloha , thank you Trish and Uncle Jason ... and the other young lady at the counter. Thanks for taking care of me , you will have a return customer. read more

Don't ever go there Goodyear again. Name of mechanic Clinton Koja and Bryson Garcia not good mechanics. Better watch out. Hopefully goodyear going shut down. Those not going take care of other vehicles. Period!!! read more

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We went there earlier in the week and they were super busy. We wanted to patch a tire that has a leak so they said they couldn't take us so we made an appointment for later in the week. So today is the day we take or car in we walked in was greeted by Rick. He was very helpful and friendly. We were quoted a certain price. Rick then took our keys and off we went. It took less then an hour and our car was done. Tire was fixed and it felt safer to ride in the car. They have a waiting area if you don't want to wait outside it don't want to go anywhere. A T.V. and coffee is avaliable for you. Also a 7-11 right next door. read more

UPDATE!! My awful experience was corrected within the next day or two. I was contacted by the Store Manager and Front Desk Associate Elsie. I called back and was communicating with Elsie. She reflected, validated, and empathized on the awful experience I had. She proactively fixed the problem and was very attentive. I was able to get my car service free of charge for an Oil Change, Tire Rotation, Inspection, and even my Safety was updated! She also mentioned how my front tire needed replacing and quoted me a great price. I dropped my car off at 730 and was notified by noon it was ready. Big Mahalo to Elsie for making this a great experience! I will be gladly returning for any future car repairs. read more

Super frustrating and disappointing. I booked an appointment for an oil change on the Goodyear website. It said it would be around $75 plus taxes and fees. When I got there they said it was going to be over $100 and it would take 4 hours. 1 star for the nice desk staff, but I basically wasted an hour driving to and from town for this. I ended up canceling my appointment and went to Walmart instead. $58 with tax for full synthetic oil change and it was done in an hour. Way more professional experience. read more

I picked up my car to find grease prints on the outside and inside of my door. I also found an empty plastic bag that smelled of food. I don't eat in my car because I don't want to attract ants or cockroaches. I also identified a problem with leaking hydraulics for my automatic trunk and the problem was not resolved because they could not replicate a problem with the door opening. The first time I got service here, it was smooth sailing. This time, I'm pissed to see that my car was treated like trash. I treat my car very well and I would expect the same out of any place meant to service a car. read more

no problems I take all my cars here for 20 years quality services for reasonable prices

I had a slow leak that was really annoying had to fill the trie every week. So I made an appointment for 2pm waited 3 hours they said they fixed it and replaced the valve stem and then when I woke up the next morning my tire was flat, I live upcountry so this was not a good situation I used a can of fix a flat and limped the truck back, they took it right in and found a screw in my tire(it was always there) they claimed that it must have happened after they did the repair I asked what are the odds that in just a few days that the tire you claimed to have fixed would pick up a screw, needless to say I will not return read more

Went in for a "slow" leak on a tire, fit me in without an appointment. Staff very friendly

They were booked out a week in appointments but receptionist Janelle was super sweet and offered me a drop-in appointment, so I took it since I was in no rush and would just be at work while they worked on my oil change. Just FYI a drop-in means it will be done by closing and Janelle was sure to explain those details to me so I was aware what I was signing up for. It was fast for a drop-in, few hours. Picked up my car after work and was good to go. They are super friendly and fast. Great price and value and they don't try to rip you off. Not going anywhere else. read more

I tried to make an appointment to get my power steering flushed on my Lexus and they said they are unable to service my car because it's a Lexus. I couldn't find any information on why they are excluding Lexuses from make an appointment on Goodyear. Suspicious it wasn't the type of my car they didn't want to service. read more

I made and appointment for a Tune Up Consultation and a Car Care Check. After driving to town the lady working at the desk told me that that my appointment time couldn't be honored. It cost me about 2 hours of my time and $20 in gas. I'm never scheduling anything important here again. read more

Goodyear Auto Service - Poor service - Tires Near Me - Kahului, Hawaii

Customer service is garbage. I made an appointment online a week in advance to buy new tires. I decided to call the day before to confirm the appointment. The idiot I talked to said he never saw my appointment until just then and that they did not have the tires in stock. Wanted to charge me an extra $400 for different tires. read more

Don't make an appointment online call to make one cause you will get bumped too the back of the line of all the walk-in and call in appointments read more

I usually get my tires at Costco, they where able to match price and i was able to get some rebates. Process was quick and easy. Ladies of front are always nice and friendly. Tire and oil change experience was excellent. read more

Awesome staff, the gals at the front were super friendly and helpful, they got me in and out with a repaired tire in a jiffy. Great service, mahalo! read more

Very satisfied with my recent service at Goodyear. I bought 4 tires online and had them shipped directly to their service center. Set up my appointment and a rep called me a few days later saying that because it was short notice I might need to leave my car for a few hours to be serviced. Not a problem and appreciated the heads up. Dropped my car at 7am, asked if it was possible to have an oil change and safety if they had the time. Got a call around 11:30, they were able to service everything and give me $20 off my total bill. Also, their location is walking distance to Ross, TJMaxx, Whole Foods and a movie theater so there is plenty to do if you need to wait for your vehicle. read more

Called to get my tire fixed and was told just leave it and it may take all day. Went to Walmart and bought some plugs. Fixed it in 15 minutes read more

Although I'm not happy with the pricing, I would give this place 5 stars because of the wonderful service I was given. As soon as I opened the door, Jessica, an associate happily welcomed me and helped me with what services I needed. She was very friendly and answered all the questions I asked. She was very informative and got to the point of me needing new tires. I was so happy that they had my tires in stock also. I would like to thank Jessica for your awesome attitude and friendly service. read more

Fast and reliable! Great service and currently following covid safety protocols. They said it would be about two hours to get my tires rotated and balanced. They called that it was done in 1.5 hours! They're across the street from Ross and close enough to TJ maxx to waste some time or sit in their waiting rm with a book. They have a restroom there too read more