Goodwill Plumbing's employee(John) just finished repairing our drain pipe, that we found leaking at the concrete level right in the middle of remodeling our kitchen, and did an amazing job. This company has come to our rescue 3 times and they've always been pleasant, friendly, respectable and reasonable!. They are just good people and we need more of them! Thank you guys for being there. Keep up the good work. I'm sure we'll be calling again. Hopefully not to soon though :) read more

Unbelievably FAST service....I called my Home Warranty co, Fidelity National about standing water in my sink, they dispatched immediately to Goodwill Plumbing... I swear within a couple hrs I get a call from GP saying theyre on their way....voila' no kidding.....there James was in front of my house , equipment in hand and within minutes problem solved! Never seen service like that! So impressed with the company that has a butt crack painted on their trucks!! Highly recommend them!! read more

Fantastic business. Quick response. Always fair and never taken advantage of. They got the job done!

They came out for a simple shower pan leak. But first cut out a huge hole in my patio and never fixed the problem and left the hole exposed. They never bothered to patch it! Totally unprofessional and would never recommend this company even to my enemies. No stars! read more

Beware: Always get a second opinion if you can. Staff seemed nice but they stated I had way more damage than I actually did. Called another company price was not even as close to the extreme amount that was estimated. To top it off the problem was not even from a pipe they suggested due to no sound test. read more

After an unethical plumbing company tried to rip me off, I contacted Goodwill. We had been out of a water heater for nearly a week with the delays of the other company. Within three hours, Goodwill was at my house with the proper water heater! In two hours after arriving, the job was completed and water was heating! The price they quoted for heater and installation was honored without any extra hidden fees. The plumber assigned had all the necessary parts and skills and was pleasant to speak with. He clearly explained how to read the new water heater LED controls, how to light the pilot, and how to take care of our new heater in order to get the best value. I highly recommend this company and will be using them for my next plumbing job. -Ron J., Valencia, CA read more

We called them out to fix two minor plumbing problems, which they said would cost us $150 total. The surly plumber who arrived misdiagnosed both problems originally and left, planning to come back later in the day and finish up. He didn't and we received no calls why. At this point I decided these guys were incompetent, at best, and called them to cancel any further work and to ask for an invoice. The invoice was inaccurate, charging us for one problem not done at all and the other one done incompletely. I spoke to the owner and after a few minutes of arguing with him and pointing out the invoice errors to which he had no meaningful reply, he lost it and said "Just don't pay anything. You are a fu*%ing assho*%. It's people like you, why I hate this job." Yep, he actually said that. Be careful of this business. They do incompetent work; by his own admission the owner hates his job; and he has anger management issues that make Charlie Sheen look like a choir boy. read more

One of their technicians was extremely rude and stormed out without doing anything. Stay away for sure

Do not use this business! The owner is beyond rude! The plumber that came out was here probably 10 minutes, fixed a hose bib and presented me with a bill for $119! When I called the owner & asked why i wasn't informed of the $99 they charge just to show up, his reply was why didn't I ask. He just became more rude and combative after that. Talk about a condescending a**hole! This guy needs to change the name of his business to Rude As F**K Plumbing! DON'T USE! read more

Previous owner did not have a drip pan installed with a recent new water heater installation. I called and they were really good about coming out and doing the job right. Rico was professional and took good care of us. As a new home owner who could use a reliable plumber in the future, would definitely consider using them again and working with Rico. read more

ROBERT came out to my property after my home warranty called Goodwill Plumbing for job, to repair a damaged supply line. As a new homeowner, I had no idea what to do next or who to call, but ROBERT guided me every step of the way while always being super professional. He provided a referral to do the restoration/repair part of the job, and even waited until the restoration company got there. I also had an issue with my heater which he tried to help me with. Robert went above and beyond. He even gave my house a quick inspection before restoration company arrived. THANK YOU SO MUCH ROBERT and GOODWILL PLUMBING. You guys were great at following up with me and maintaining communication. read more

Thank you again, Goodwill Plumbing. As I was on my way out of home to go to work, I spotted a leak that needed immediate help. I called Goodwill Plumbing, they gave me the times they would be there and worked around my schedule. The problem was found and solved fast. read more

Excellent service, on time, problem fixed in about 20 minutes, reasonable rates,FOUR STARS, would use again!!!

Robert helped us all day as we tried to fix the problem ourselves when he just have well could have said no way pay me or I'm not helping. Not the case AT ALL. He helped us to the point where in the end we knew we needed a real plumber. He came out within 35 minutes and did the job of having to basically replace an entire copper pipe. He saudered and checked for leaks all in just little over an hour. So happy with this company and will use them every time. read more

We called them about a water leak. They miss diagnosed the leak, which caused 1000 dollars of damage to our home, then overcharged our credit card the fee that was originally agreed upon and Written clearly on our receipt. Fraudulent. STAY AWAY! read more

Initially, I thought Evan was very competent and experienced. He fixed the original leak we had from electrolisis. However after he left my husbsnd found another leak where the new pipe attached to the old. We weren't sure why Evan didn't replace the entire thing to begin with. When we called the co we experienced sub par phone manners but Evan did return shortly to replace the rest of the pipe at no extra charge. That night we noticed a considerable drop in water pressure so we called agsin the next morning. The owner said he would call Evan to ask him about it and 3 hours later I hadn't heard back so I called again. The owner was surprised Evan hadn't shown up yet and said he'd give him a call. The owner called me back shortly after and said Evan would be there in about 40 min. Evan returned in about that time or longer and he adjusted the water pressure mostly solving the problem. Neither Evan nor the man I presume is the owner have the best customer relation skills but I am grateful he came back twice until the problems were solved. He also said he charged me less than the parts cost but I never saw the receipt. He also told us at the time of billing they went paperless and would be emailing a receipt to me. 24 hours later I still did not have a receipt so I asked him about it and he said he would be emailing me. read more

The Goodwill Plumbing company was dispatched to my home by my home warranty service company. I had a water leak that caused damage to a ceiling area on the ground floor of my 2 story home. A worker, (I won't call him a professional plumber) showed up with a large company work truck. Good thing I noticed the clearly marked company truck because he did not even bother to identify himself until I asked. As I allowed him to enter my home, I told him we had just installed a new hardwood floor (which at this point was only 2 days new). He proceeded to the second floor master bath and inspected the drain by putting water around the seal. At this point he stated the drain was leaking and he would need to call my home warranty company for approval to repair it. He went outside for approximately 10 minutes and when he returned, he had an electric saw in his hand. He proceeded to cut two access holes in the ceiling where the leak had showed itself. He removed a large piece of drywall and just dropped it onto the unprotected hardwood floor. I immediately reminded him that the floor was brand new and that he needed to take care. He was unapologetic and was indifferent to my concern. I noticed the drywall had marred the finish where he had dropped it. He again went outside and I took the opportunity to lay down some construction paper the flooring people had left behind in an effort to protect the floor from this careless worker. He proceeded to work through the access holes (by the way, did I mention his flashlight was his cellphone)? Approximately 30 minutes later, he showed me a piece of copper pipe he had cut off at an elbow joint and told me that the elbow was the source of the leak and the repair was completed. He replaced the elbow joint with a plastic piece of tubing. I asked him about the leak he had initially detected at the drain. He told me not to worry about it. WHAT? The very next morning, when I went downstairs. I immediately noticed water leaking through the same area of the ceiling at an alarming rate. I looked through the access hole (using a real flashlight) and noticed the water was traveling from above the pipe he had cut and supposedly repaired. He apparently saw water dripping at the elbow not realizing the water had been dripping along the pipe from above the elbow. This employee needs to find a different line of work, (maybe as a shoelace re-tipper). Do yourself a favor, use a different plumbing company, I will today. read more

Another contractor broke my hot water valve to my washing machine and had to turn off my main water. He called out Goodwill plumbing to replace the valve so I could turn my water back on. I was told they would be over between 4-6 pm. 6 pm rolled around and no plumber. I called them and was told they would be there within another two hours. No apology. I would expect that if you were going to be hours late to a home with no water you would at least call and let them know. When they arrived they proceeded to cut out a square in my drywall without even giving me a heads up. They cut out my water hammer arresting valve and installed some cheap standard valve and said it will work. It's not what was there before but now I have a nice cheap valve. They just pushed the drywall square they removed back into place and they were off. When I went outside I found the cover to my water main just laying off to the side. Unimpressed with the lack of communication and not replacing my valve with what I had before. Not a horrible experience but not one I would recommend to others. read more

1st I got a call asking what would be a good time to come for repair(oh yes, this work order was through property management), I told them after 3 I would back to the house. I hung up the phone and just about to leave when my son said someone was at the door. It was the service person. I let him in, showed him where the leak was and also asked why there would debris coming from a faucet. He told me the aerator insert was old and needed to be replaced and he would check to see if he had one. He identified where the leak came from and said pipe and lines were old and needed replacing,ok no problem. He went to truck with part for faucet I went on about my other business. I had been in the backyard , when I came back in I noticed he wasn't in the house,my son told me he had gone and that I should hear from management in two days if they approve recommendations. I caught the guy outside and asked what was going on and he reiterated what he's told my son. This was the month of March. Later that evening when I returned home, I turned on faucet and water shot everywhere (WTH) I hadn't has this problem before. I took the insert off and looked at it, that idiot didn't replace part,instead he cut a line into it. I waited two days before buying the part myself. I talked to management this month about something unrelated and then asked what was going on with repair, they said they were unaware it hadn't been done and furthermore they were charged 125 for the call, I will end with this, management and GWP are full of shit. I told management about faucet and that I had bought the piece so water wouldn't be everywhere and that I would deduct from rent...they told me I wasn't allowed to do that and that I would have to pay the 3.80 with my rent...lmao. I'll just put in another work order for the faucet and take the part back. Nothing has been said about the initial leak either. read more