Amazing service! The guy was on time and fixed the problem. He flushed the water heater and gave it a few more years of life.

After several positive experiences with Mountain Valley Plumbing, I'm saddened to leave this review. They responded quickly and came out within a reasonable timeframe, but that's where the positives end. The Yelp project included the detail that it was a tankless water heater, but they showed up unprepared and then complained to my wife that no one told them it was tankless. The details were in the original project listing that they responded to, so no excuse there. They left and came back. When they returned, they did a flush of the tankless water system which took less than an hour and charged my wife $450. This is an insane rate for a simple procedure. A simple hourly rate of maybe $200 would've been acceptable. They told her they'd email me a receipt with the details, but they never did which only makes me question things more. Like I said, I had great experiences in the past. They installed my water softener over 3 years ago and they've done service for me in the past at reasonable rates. This time was unprofessional, unreasonable, and unacceptable. I won't call Mountain Valley Plumbing again after this experience. read more

We had a drain disaster; garbage disposal decided to quit working and everything started flooding. We called a few places, but these guys were the only ones who were able to come out when we called. They got there pretty quickly, all things considered. They were super professional, extremely friendly and funny (always a bonus). The prices are affordable and I absolutely recommend them to anyone who asks. If you have any issues, hit them up! read more

All I can say ,is that they are the first one to respond to my project inquiry and the ones that seemed to have given me the best quote out of 4 that responded. I will definitely keep these guys in mind for more future needs. Also, like the fact that they are prompt ! Not always going to happen, since they wil sure get a lot of referrals ! -Liam read more

On time ( bonus points IMO) did what he said, said what he did. Will utilize again....... read more

Their work van was in front of me and we witnessed a medical emergency. Passenger door flew open before the van could stop and one guy was out to help. These guys tended to the injured party while I called 911. I can't say anything about their plumbing, but having the compassion and integrity to respond to a medical emergency with a level head proves their character values. read more

Excellent job! A+++ Very professional and dependable.

Just had them put in a new water system, They did a really good job very professional. Showed up when they said they would, I left them a message they would call me back not leave me hanging. Guarantee won't be sorry if you give them a call. read more

Matt and his team have done work for me and at the renovation at my moms house. He is super knowledgeable and responsive. Had him scheduled to come out today for a non emergency project and with the overnight freeze we had a pipe burst. He was able to repair the pipe and do the walk through for the side project in less than 45 minutes. We are back up and running! Thank you Matt read more

These guys were very responsive. Little on the pricy side but the workmanship is A+. Thanks again for the quick response.

Matt & crew quickly responded to me via Yelp! He came out to repair my leak on a Sunday. The work was completed promptly and professionally. read more

yes. i do recommend. fast n efficient . very pleasant to work w/. very competent.,knowlegeable. i paid him by check n accepted it. some contractors drive u crazy w/ payment . they pressure u w/ payment . now, now, now. this contractor is very trusting n i like that. i have a lot of trust in him n he trusted me as well. thas a good relationship in the of business.thank u yelp. read more

Very professional. No one we called was able to go do our water problem but these guys came and got it done. Very knowledgeable and helpful!! read more

Water started dripping from the attic into a room early Friday. Valley Air came in the afternoon and reported it was not the AC but a burst hot water line. They turned the hot water off to stop the leak. Mountain Valley came next day and replaced the old pex line with an aqua pex. They were very efficient and got the job done in 1.5 hours. read more

hired them for shower valve replacement in both bathrooms and to snake the drain of one tub. charged me $100 over quoted price and didn't snake the drain because they didn't have a drain on them so they had to come back the following week. a couple of weeks later, the shower valves in the one bathroom still weren't working probably, one of the new handles stripped off, so we called them back to fix the job we paid for. charged us another $125 for a job we already paid for for "labor". I will not use again read more

Awesome service! Matt picked up the phone and responded within hours for a backed up sewer line. Knowledgeable and fixed issue very fast. Rate was outstanding. Highly recommend this business. read more

Our garbage disposal was leaking and I needed someone who could come ASAP. Matt had a same day appt. He called me to apologize that he got held on another job and asked to reschedule to the next day. I agreed. He then called later and said he had freed an employee up and would send him even though it cost him overtime to complete my job and didn't charge me extra. Bryce did a excellent job. Was efficient, very quick, answered all my questions and cleaned up his work area very well. I am very happy with Mountain Valley and will use them again and also highly recommend them. read more