Be very cautious before hiring Goode Septic Design LLC in Centralia, WA
Today, I filed a formal complaint with the Dept. of Licensing.
I paid $2000 deposit for a septic design for a home. This was in December 2023.
Many phone calls, and return of certified letters have failed to reach a resolution.
I did get a refund of $1400 but not the $2000. I asked for copies of any work that was done for the missing $600 and was not provided with either verbal or written documentation.
It's been over 2 years now and this firm is uncooperative and does not follow through on business contracts, even if paid for.
There is not excuse other than for 2 years I have been told the designer has just got back from vacation.
Choose another business for your septic design work. You will save frustration and the loss of money paid. read more