I received a notification that my review was taken down. The owner will probably respond to this and try to protect their image and business.
Fair, right? yes it is.
However, I cannot be shut down. My voice is valid, and it needs to be heard and shared with community members. Those who travel miles away for mediocrity.
The service needs tremendous improvement. I have been mistreated, and received awful service. I visited early morning with my partner to have a matcha drink before heading into work a few years back. Ordered their infamous lavander matcha drink.
The matcha drink was overly milky, and lacked matcha. I worked as a barista for 4 years and I am a tea expert. I definitely know good coffee, and bad coffee. Good Tea and bad tea.
I asked if the barista could remake it, and I was given the worst attitude in the world. Whatever, drank my green milk and left. 7 bucks btw each drink.
Not only did it occur 1x, it occurred several times. The only reason I returned the last time, was because my friend wanted to try their dry burritos based off Tik tok. I knew that was a bad idea, but being a supportive friend I agreed.
She orders a burrito under name, and I stood up to grab her food. Because it was under her name , and not mine . I was accused of stealing her food and was berated in front of the paying customers.
Ya, that was embarrassing and this continues to happen to other people that I have met. There is heavy discrimination that occurs here. This place is not genuine, it's performative. It's a cult that exist in the heart of Long Beach.
There's this notion that the owners are trying to build community in the neighborhood of Zaferia but instead are gentrifying and causing natives to be displaced.
Read the reviews, they are true. Carefully read the other reviews, and you will start collecting trends. If you are POC beware. This place is not for you.
I gave this place a fair chance, because of who actually owns this place and their place in my neighborhood. Please believe the reviews of this place being mediocre, because it genuinely is. I was under the impression that this was a Latin(e) owned and trans owned coffee shop. In which is why I supported the cause, but that's clearly cap.
Also, I do not want my money back. I want you to be fair with your customer base. Stop overcharging for food and beverages, and do not become upset when the customers are not satisfied with your underperformed hospitality. read more