Great job evaluating a used car for purchase. Very quick response. Saved me from making an…read moreexpensive mistake.

Not Kool at all I use 2 take all my cars here now they scamming, they want me to pay for towing to…read morethe shop & from the shop for no reason, waste of money I told em the year & model but they don't know how much to do a head gaskets, bad business we in this they save money not throw it away , never again I took the last review down because they apologize but still trying to waste my time & money no shops ask you to tow the car for nothing , don't do it you'll be out of money this shop not the same they all about wasting yo money

The moment my 98 528i BMW came off of warranty, Bill was my guy. He was recommended by a trusted…read morefriend who's had many relationships with auto repair shops throughout the city. For almost 16 YEARS they have taken care of my auto repair needs. Everything from oil changes to repairing my clutch. Always honest and priced appropriately, Bill and the men at Brighton have gone above my expectations in how they've treated me and my family (they also serve as my Mother's mechanic). I without hesitation, HIGHLY recommend Bill and the guys @ Brighton!

Let me start by saying if you see the bad reviews they're all over a year old. About 6-8 months…read moreago, this place has new ownership and management. I discovered it because I've been following FordBossMe on YouTube for a couple of years. The channel was, and is, hosted by a man named Rich. It originated at a Ford dealership where he was a Master Technician. It was obvious he was knowledgeable and CARED about the work he performed on customer's vehicles. Since I started watching the channel he got an opportunity to partner up with the new owner of this place. The Ford dealership he worked at was too far for me. Brighton is much closer so I gave it a try for some maintenance I needed. I cannot say enough about the experience!! Rich and his team did a great job. He knew I was waiting so he expedited my request. Already long story-short. The price was fair and the work was perfect. A++++ Thank you Rich and Brighton

Brought the car in for a water-related issue and had a quick and easy experience. The front desk…read moreemployee was so friendly and helpful. They identified the problem and had it fixed in just a few hours, and only charged the initial diagnostic fee for the repair. Would recommend and will return.

This place cannot be trusted Please do not take your car…read morehere They are not honest mechanics and take advantage of people and their money which is not good business Shame on you!

I've only taken my car here a handful of times, but they remembered me and my old Bessie every time…read moreI came. They have very reasonable prices and will just check your car for no charge. When I needed a new muffler, they were honest and told me to go to a muffler shop. I brought my car in for another service, and they pointed out a leak to get fixed soon-ish. I had a flat tire a few weeks later and took my car to Firestone, and they pointed out the same leak. Should have listened to Chinatown Classic right away! Finally, my A/C was blowing hot air, so I took it to another shop (City Tire) that opened earlier and was highly rated for A/C repairs. They recharged my A/C and said there was no major leaks, but my A/C blew hot air a few days later. I took it back to the same mechanic, and they said there was a leak by my condenser, and that it would be $860 for a new one! They missed this the first time? Anyway, Chinatown Classic Auto replaced my condenser for about $440. If you're in the Bridgeport/Bronzeville/Chinatown area, HIGHLY RECOMMEND taking your car here first when it needs repairs.

I had been going here for years. Last night (April 2026) while watching my truck via GPS, I saw…read morethey were driving my truck after hours (10-11pm CST) for their personal use at 32nd & Halsted. When confronted with screenshots, Wayne stated multiple times that it was not him [personally] and he did not care. Never getting my funds or service again. Trash. I encourage you all to use an AirTag or other tracking device to see for yourselves. Be best.

The only downside is cash only. They are the most honest and easiest to deal with mechanics all…read morearound.

As being half of Don Herman's quality service first I would like to say thank you to all the…read morecustomers for the past 51 years. Your support trust confidence and friendship over the years were truly remarkable. I would like to feel anybody whoever dealt with us knew we were always honest and always did our best and most of the reviews in fact all of the reviews show this except for the one left by Tamika. Even though we ended up closing the business six months ago after being taxed out I really feel the need to respond to this review. The car was brought in for brakes by I believe Tamika's mother who is a very nice lady and appreciated the great price and the honesty. She did call back either later that same day or the next morning and asked about a noise. She described the noise I explained where they are metallic pads with new rotors there is a break in period and the noise should go away. I received a call the next day confirming the noise did go away I said thank you for the call and letting me know have a great day. Weeks later the car was towed in out of the five studs on the wheel one was broken off the other four were fine. As stated in a review it was driven for over two weeks and at least 500 miles. I looked at the rim the rim was perfect. Anyone who's ever driven on a loose wheel even for a few blocks because you would not make it much further than that Would know that the rim would be trashed because the lug nut holes would be rounded out. After almost 50 years of experience you can deduct what happened was while the vehicle was parked somebody tried to steal the tire they took the four lug nuts off and the only one they could not get off with the wheel lock. The stress of one stud and lug nut holding the tire on is what cracked that last off. It was totally impossible to go over two weeks and 500 miles on a loose wheel and not destroy the rim. I pointed that out and in good faith I put the car in the rack pull the hub bearing assembly pressed out and pressed in all five studs in case the other four might've caused any type of stress cracks reassembled it and went to Honda and bought a new wheel set for about $80 so all four locking lugs would match. I did that because I always enjoy dealing with the mother and it's a way to just make sure everybody stays happy. The job took about four hours cost me over $100 in parts including the 4 lug nuts sitting on the curb where it was parked No big deal things even out but what really bothered me was slamming me on reviews For something that if you ask any mechanic certified or not if you drove 500+ miles and or two weeks on a loose tire how long would it stay on and how bad would the rim look . Again we are officially closed thank you again for all the support through the years just felt the need to explain their review.

It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

This place is fantastic! The entire team was amazing. Bobby is very knowledgeable and genuine, and…read morereally cared about me and my car. The mechanics were all super helpful, and sent updates with photos. They got me in and out in one day. Typically when I go to dealerships or other shops, they have to order a new tire that takes at least a week to come in. But they ordered my tire and had it ready the same day! Truly amazing people, and very trustworthy.

Terrible customer service lacking professionalism and honesty…read more I'd asked about the quality of oil and instantly the worker gotten defensive. My time on this earth I learned...when people instantly get defensive, this typically means they're lying and thus a way to place a cloud over what they're doing and in this case deceive me. The service I requested should not have costed $152. No way!

So happy with my experience! Amir at Cermak provided outstanding customer service and…read moreresponsiveness from start to finish. They delivered great work with incredible attention to detail, fast turnaround times, flexibility, and fair prices. I was so stressed about getting this auto care taken care of, but Amir made the whole process easy and completely painless. I'm so glad I found Cermak Auto--I'll definitely be coming back for all my future car care needs! Thank you so much!

Returned to Cermak auto care for car detailing, knowing full well they would do a fantastic job…read morebecause of the previous job where they repaired many deep dents on both sides of our car (see previous review). We were blown away by the superb interior and exterior detailing results! The inside especially looked and smelled like brand new and this is a 13 yo car folks! I was sliding getting into the car seats because they were so smoothly they finished. Also, the price was incredibly affordable. Where's that six star for me to review?! Because they deserve it. So pleased with their work that we're bringing in our second car soon for more work. Thank you, Amir and team - we appreciate your kind of business!

Great service over the years, they always get the problem solved and I send everyone I know to them.read more

I've been there twice with different air conditioning issues on Dodge Caravan. I have owned…read moreseveral Caravans and A/C issues are extremely common. I initially came here after another shop gave me a quote I thought was high. I saved about $700 on having the rear A/C unit replaced. I felt the service was good and pricing was fair. Would use again.

Love this place, I was referred and it was a blessing I met these folks…read more Great service, HONEST! I know cars and this guy did now yank any chains, but recommended some reasonable things! I would definitely make this my home shop if I lived in Chicago. Thanks Andy!

I reserved a U-Haul with Ogden Automotive Center weeks in advance of my move. When reserving, they…read morelet me know that the store would be closed on Saturday but that I could do a fully online truck pickup process. That was fine with me. When I got there, the U-Haul was in the parking lot and Ogden Automotive Center was closed (as expected). However, when I opened the app, it let me know that Ogden Automotive Center had not left any instructions at all on how to pick up the keys to the truck. After contacting U-Haul customer support, they let me know that there was nothing they could do to get me a truck from this location. It was an expensive, hours long process to find a new truck for my move that day. Would not recommend this store to anyone