Good Eggs, What happened???? My 26 year old son has cancer and a caring friend gave him a large gift certificate for your company. The first 2-3 shipments were amazing! It was so much fun to order and see what the sauces and pastas tasted like. The bread was amazing. The vegetables fresh. The last delivery was absolutely terrible...the mushrooms were all, all, all old. The spring mix came in a giant bag that I see at the restaurant supply store for $7. In such a big bag, it will spoil quickly. Before, we got them in smaller compostable bags that had absorbent paper in them. The broccoli old. I am sad. We will finish out the gift certificate but no more. read more

I've never been one to use grocery delivery services until this pandemic. Pretty early on, I came across Good Eggs and fell in love with the app and their selection of foods. You can get everything from Oatly to Humphrey Slocombe ice cream to ready to eat foods made from local businesses like Three Babes Bakeshop pies! I love that I can buy groceries here knowing that it's supporting local businesses in the area. Sometimes they run out of inventory on items but customer support has been great and refunded me for missing items. For the most part, I usually get everything I ordered! Thanks for being a lifesaver during this time and helping me to enjoy things like really good food in a time when I can't go out too much. read more

First time using Good Eggs today and I'm shook! I love grocery shopping so much and I've begrudgingly used grocery store delivery in the past to awful ends (missing items, poor quality, expensive, etc.). I live close to Trader Joe's and it's typically where I get groceries (along with the Civic Center Farmers Market) but recently got super busy at work and was sick with the flu all week and not in any shape to go grocery shopping. I decided to check out GoodEggs given the introductory discount for new customers. Price wise it is definitely more expensive than TJ's but they have some items that were reasonably priced if you bought them in bulk (mandarin oranges, sweet potatoes) and they have brands that I like that TJ's doesn't have (like Papalote). Also, the app is gorgeous, they have lots of delivery times and you don't need to order *that* much in advance for same-day or next day delivery. I ordered my groceries late Saturday night and got a delivery window for Sunday at 5:30-7:30. The delivery was about 35 minutes after the window but I did get a text and the delivery person was gracious. Lots of packaging but I'll recycle the boxes and the delivery person said I can return the ice packs for recycling. I also ordered one of their meal kits and I'm excited to try that during the week! I didn't get a chocolate bar as a new customer as others mentioned (booo!) but overall, I'm really happy with my experience with Good Eggs and will definitely order from them again when life as a young professional gets hectic. read more

See all

This was my first time ordering from Good eggs and I don't think i will ever order from them again. My seasoning for my One Pan Chicken Thighs with Sweet potatoes was spilled all over my box. I reached out to the number they gave me but didn't get a respond . The avocado I received wasn't ripe enough , and some of the radish had brown spots . I was very disappointed because based on the reviews , it seemed legit. The only thing good was the chicken for the chicken taco salad . By the way , they listed the sweet potato fries as 3 servings . This did not look like 3 servings to me . *UPDATE* after this review, they credited me back the price for my meal . read more

See all

I deliver for Good Eggs and I love this company! I love the fact that they hire local workers from the Bayview community and pay a decent wage to fulfill their warehouse jobs. I feel proud to deliver good quality, local, sustainably grown food custom-ordered to our customers. It makes me feel good to know I'm contributing in a positive way to our community. Good Eggs is a win/win for everyone! read more

I've been using Good Eggs for grocery delivery the last few weeks and they have been a total lifesaver. Yes, sometimes they are out of items, but I have received most of the things I ordered. They have lots of dairy free, gluten free items, a great selection of organic produce and super tasty meal kits. I will use this regularly instead of Whole Foods from now on. read more

I have ordered from good eggs twice. The two separate pre-made meals I ordered were really delicious. loved the mashed potatoes. Even the produce I ordered was perfect. They did deliver my package to my neighbor the second time. I sent them a message letting them know, and they were apologetic, genuinely. Just ordered a third time I know they'll get it right ;) If anyone from good eggs is reading this, a hope full wish of mine would be if there was a feature to exclude certain items that you are perhaps allergic to from your search. Garlic, tomatoes etc. Or maybe that feature already exists...? read more

I was excited to try good eggs, but they've sent me wrong products, they overcharged me ($4.99 for one apricot!) PLUS they charged me for products I've never received. Their customer service is very slow, so be prepared to wait, call them and message them until you got a response. Three stars because the quality of the products is really good read more

Good Eggs has a ton of potential, but keeps messing up the basics. First, the positives: 1) user-friendly, easy-to-order website; 2) responsive customer service; 3) will readily refund for errors, missing items, rotten items, etc; 4) overall polite & professional CSRs; 5) good variety of specialty items; 6) all organic produce; 7) I discovered some unusual brands through GE that I really like; 8) nice shipping boxes and the ability to recycle them w/ your next order; 9) in general, my orders arrive within the delivery window, and I haven't had any trouble receiving them; once or twice the drivers failed to follow delivery instructions that are *clearly* detailed in the order, which creates a bit of a mess, but that has been the exception. Now for the negatives: 1) I often receive rotten produce. It's not just a little bruised or otherwise ugly in an edible kind of way, it's simply not edible. Sometimes I report it to Good Eggs w/ photos and they refund it, and sometimes I don't feel like bothering with that, and I eat the cost of the rotten produce. Their order fulfillment staff needs to be better trained, but the ability to identify rotten and/or unusable produce shouldn't have to be trained into a person, it's pretty much common sense; 2) poor, careless, thoughtless packing of grocery items -- bruising, breakage, and other damage are common in my orders due to this and I usually don't report it because it's a time-consuming pain in the arse; 3) I've had items missing too many times (incl things I've needed for special events), and sometimes I'll get items that I didn't order; 4) I used to order Good Eggs prepared food, but the quality, freshness, and presentation has gone down since I first started ordering with GE, and I don't order it anymore. I'm at the point where I might continue to order with GE for packaged items only, but never for produce unless it's an emergency. I like to give small, local companies my business over stores like Whole Foods/Amazon, but I have to admit that WF packs their grocery items much better, and I've never received inedible produce from them, or damaged or broken items. read more

Just want to give kudos to the staff at Good Eggs for the on-time delivery and neatly packaged food! I heard about this company a year ago from a coworker who raved about it, but never had to use them until now due to COVID-19/ shelter-in-place orders. My parents were having a hard time going out and buying food due to many restaurants being closed or whatnot. I purchased ready-made food through Good Eggs and they loved it! I'll be ordering again. If there is one area to improve it is to ensure more food are in stock. I notice many entrees sold out. However, I don't want to ding them for that since we are in unique times with coronavirus and they're probably slammed with orders as a result. read more

I love this delivery service! Easy. No subscription. Great one pot meals! I 100% find the prices on par with Safeway. However, you can get very fancy products and spend lots of money, too. They take back and reuse packaging, which is a big deal for me. I love the local products and it makes me feel so much better about my food carbon footprint. The tea towel they sent in the last package SEALED the deal with my heart!! I travel a lot and I love the convenience of being able to come home to groceries or even an easy meal to heat up read more

Good Eggs - Food Delivery Services Near Me

I've been using Good Eggs on and off since 2014. This business has so much potential but always has fallen short due to simple operations issues. I'm perplexed as to why they have never and likely will never be able to work out the basics of a grocery delivery service yet they're clearly able to master product selection like no other. I really want them to figure it out and make it work so I can use the service regularly and recommend it to others, but will that day ever come? The issues are the same as described in any of the other reviews, but I want to emphasize a critical (breaking) point: Good Eggs will get something wrong every single time. I have probably placed 30 orders with Good Eggs over the cross section of several years and literally every single one has had an issue: undelivered goods, damaged goods, old goods, goods I didn't even order, goods that were falsely advertised, you name it. The comment about melted ice cream is on point. It will happen every time, which is a shame because it's such an otherwise convenient way to get Bi-Rite ice cream. Like other reviewers, I tried the service again after a long hiatus to see if any improvements had been made. When my roommate saw me unboxing my Good Eggs order, she asked how it is. I told her it's only okay, because there's always a problem. Sure enough, I pulled out a can of beer instead of the four pack I ordered. What? Good Eggs does not even sell individual cans of beer. So how I ended up with a lone can of beer seems next to impossible. But with Good Eggs, any error is surely possible. I exchanged emails, voicemails, and phone calls with customer service, trying to get the rest of my beer, and even scheduled a redelivery that never happened. Ultimately, I was provided with a $3.00 credit for the inconvenience, which is almost as bad as a slap in the face. Looks like I'm back on a long hiatus again. read more

I've used this company on and off over the last two years. The quality of produce is not always the best. I've received bad meat and should have stopped using them then. The last order showed up hours late and was missing multiple items. So disappointed. Save your time and money folks because good eggs respect neither. read more

We've been ordering groceries for a few months now. The food has been delicious. I particularly like Good Eggs because their delivery team goes above and beyond. They always make sure to deliver my groceries to my door vs just leaving them in a random spot. We just participated in their fundraising program and Heidi, the manager of the program, was great and made everything so easy! The one issue: their food often expires in 2 days or less. read more

Wow! I'm so impressed with Good Eggs. I used them a few years back (I think in 2012?) when the company had just started. I remember I had to pick up from one of their "pick up locations" in Burlingame as they didn't have deliveries in my area just yet. That's when I discovered my love for Can-Can milks.. which they sadly don't carry anymore :( I love shopping local and Good Eggs has almost everything you could possibly find at your local farmer's markets. The website + app are easy to navigate and you can even filter by farm. I had a last minute idea to make pho this weekend and wasn't able to find a few ingredients at the Ferry Building Farmer's Market this morning/thought ordering from Good Eggs would be easier.. and they had everything I was missing! Delivery was on time and courier was friendly. I have no complaints so far! PS if you love milk like me....and trying to find more items to hit that free delivery ;) don't forget to check out Alexandre Family Farm's Milk.. they have the BEST. ginger + chocolate nom nom noms. read more

See all

I've used Good Eggs four times and three of those times, something went wrong. Twice, they forgot an item. The second time, the item was out of stock by the time I contacted them, so I got a refund when really I wanted the item I ordered to complete the recipe I wanted to make. This fourth time, they sent me expired meat. I received it 6/28 and the package said "use or freeze by 6/23." I'm done with them. read more

I was an early customer of Good Eggs, even though I live 2 minutes from a Trader Joe's. They have some interesting products and I like the idea of delivery. The issue--deliveries are late consistently, it is 3:37PM on a Saturday and I'm waiting for a delivery scheduled from noon-2PM, with an "update" that they'd be here by 3:10PM. I've pretty much lost a Saturday to waiting for Good Eggs to show. Granted, it's stormy out, but either reduce the number of deliveries or be more realistic with your times. I'd like to get some other errands and laundry done today, guys. Sadly, today may be my last order with them as I'd rather not be a shut-in spending a full day awaiting delivery. TJ's is two minutes away and can be done on my time. I love the idea of Good Eggs, but the execution, even several years on, is still poor. read more

I've been a Good Eggs customer since the beginning, and have recommended this local company to SO MANY people. Like many other people writing these reviews, I was also a victim of the "Good Eggs Thanksgiving 2020 Debacle." I get it - not having a Thanksgiving meal is 100% a problem of the privileged. I have my health. I have a job that allows me to buy this pricey food. And yet . . . if Good Eggs knew there was a problem on Wednesday, I would have liked to have known on Wednesday, not at the crack of dawn on Thursday. Like others, I received a text message on Wednesday, saying my order was delayed. I received multiple message, pushing my order back further and further. I waited up until 1 am (not wanting my food to go bad--or get stollen--if the GE driver left it on my porch in the middle of the night). I eventually went to bed and ran outside at 6 am to bring the food in. But there was no food - only an email (sent in the early morning hours) saying that my order was cancelled. WTF??? I tried emailing, texting and calling Good Eggs but could not reach a real live human being who could help me. If they were having the Thanksgiving screw up of the year, shouldn't they have busted their butts and gotten all hands on deck to reach out to customers? So not knowing anything (other than my order was cancelled), I scrambled. I first tried to find a turkey that wasn't huge (only had to feed my family of 4) but couldn't find one. I spent a stressful hour trying to find recipes to cook a last-minute Thanksgiving meal, but gave up (my mother-in-law always hosts Thanksgiving, so I've never cooked this meal and was totally overwhelmed). Long story short, Good Eggs completely screwed up my Thanksgiving plans. We survived; my family is resilient and is not defined by a meal. And yet . . . Good Eggs added A LOT of stress to me and my family over the past two days. What's perhaps worse is that my order DID show up (2:30 pm Thursday). If I had known that it was coming, I would have relaxed. Enjoyed my day. But by 2:30 pm, I had already made plans to join my sister's family's meal (which we had been trying to avoid since, you know, it's a pandemic). The order showed up as I was driving away to my sister's in Sacramento. I asked the driver what he would have done if no one was home, and he said he would have just left the order. 19 hours late, and he would have left the order on the porch. If the order had come 1 hour later, we would have been half-way to my sister's in Sacramento. So the 3 boxes would have sat on my porch, food going bad, and burglars knowing that no one was home. This long-time Good Eggs customer is done. I'm super bummed b/c I loved what Good Eggs stood for, but customer service means the most to me. I'll stick to shopping at Village Market, a lovely local store in the Oakland Hills. If I'm going to pay too much for groceries, I'd rather spend my money someplace that truly values their customers. Sadly, Good Eggs is no longer this place. read more

HI, I didn't want to alarm anyone about bad behavior at Goodeggs, but when it effects people's health, and goes against my own integrity I couldn't condone the behavior any longer. As a Shift Lead at Goodeggs for about year now I have been privy to much, and as a person I always try to see the good in everything, but I can no longer stand aside, and do nothing as the behavior at Goodeggs continues. I want everyone to not only have a great Thanksgiving, but to still be alive thereafter. Alot of Goodeggs employees on the graveyard shift "do not wear gloves" nor masks" while gathering, and assembling customers food/product purchases. This is as people are showing up to work with the Corona Virus coughing on everything! It could be in your food, on your products, and even in/on the packaging you receive. This is happening, because on the graveyard shift there is no oversight. No Management to hold employees accountable for their contamination of customer purchase orders. Also, when the morning Management is made aware of the behavior (as I had done on many occasion) sadly they found no immediate concern with the issue, and did absolutely nothing. Please be careful, and either support your local farmers at the farmers market, you can use Amazon fresh, go to your local Whole Foods store, or Trader Joe's, even Ready Fresh. Just whatever you do be careful, and for your own safety maybe try not to shop Goodeggs this Thanksgiving or anytime in the immediate future. We are prohibited from taking pictures, but I was able to sneak a couple for you, people not wearing gloves, what the place looks like where your food comes from, and some of the food that will be coming to you if you order from Goodeggs this holiday from behind the walls of Goodeggs at 2000 Maritime in Oakland. I wish I could've taken some pictures of the Corona Virus on some of the products or packaging, but its microscopic, and it was very hard to take pictures as it was without getting caught. Please take care, thank you, and I wish you the best holidays. Sincerely, The Goodeggs Whistle Blower Shift Lead, Outbound. read more

See all

Arrived 90 minutes late. Would not recommend if you value your time. CSA box was underwhelming. read more

Rotten Eggs. No stars! A week and a half before Thanksgiving, I pre-ordered cooked food, including a turkey and sides, to be delivered between 5pm and 9pm on the night before the holiday. After emails letting me know of delays at their distribution center, they wrote they would deliver some of the items between midnight and 8am. I woke up to their 2am email cancelling the order. They will issue a refund and, to apologize, a $50 account credit. How arrogant and insulting to presume I will be using the service again; since that will never happen, the account credit is useless. They showed very poor planning during a time when people would be relying on the service to celebrate the holiday, especially this year's strange circumstances. read more

No Thanksgiving dinner for us, just numerous undelivered promises to the point we woke Thursday morning with no options available to recover from this terrible experience. The last promise was the meal would be delivered by 8am Thanksgiving Day. An email sent on Friday afternoon from the CEO, it was empty and unsatisfying. Certainly customers deserved to hear from him before Friday afternoon, their Thanksgiving meal was not arriving. What was he doing on Thursday? read more

I have used Good Eggs for the last few years. There are issues with almost every order. Tonight, was the last straw. Not only was my delivery 30 minutes late without an apology from the driver, but this is the first box I opened. Those are my eggs, upside down, on the bottom, underneath everything else in the box. I have complained to their customer service reps for every mistake or missing item for years, and they have assured me that things will get better. I call BS. I can go to the store to buy my own groceries and make sure everything arrives home and in one piece. I'm done. read more

Good Eggs - Food Delivery Services Near Me

See all

Tis the season for crazy diets and healthy shopping. I've been on a quasi-Paelo kick, seeking out organic bone broths and grain-free muffins and prepared meals and such. For these kinds of specialty items, Good Eggs is the jam. I love that everything is locally made, small-batch, and health conscious. Plus, I don't even have to leave the house to get the goods! They're delivered to my door the next day. Super happy that they adjusted their delivery times to be quicker. You can order by 10pm to get your order the very next day. Pretty rad for people who hate grocery shopping (me). Love the product selection, online shopping experience, and free delivery over $50 (and believe me, it's too easy to spend $50 here!). My go-to items are Muffin Revolution paleo muffins, Mission Heirloom bone broths, and Salty Sweet chocolate chip cookies (totally not paleo or healthy, but utterly delicious and essential to happiness). read more

Good Eggs - Bone broths from Mission Heirloom... So healthy! - Food Delivery Services Near Me

**UPDATE: After a charming back and forth with customer service, they made things super clear and brand consistent by saying "we don't put a price on your time," but we do have a compensation scale that adds up to 5 dollars per half hour late... ¯\_(ツ)_/¯ So if you're cool with getting 10 bucks an hour to give up your Saturday after waiting 2 hours to begin with AND/OR into exerting a lot of emotional labor, listening to customer service reps throw drivers under the bus whilst giving you reasons why your place as the customer is to understand and accommodate the mess that is Good Eggs then this place is for you!** Decent produce but man, the orders have been up to 1.5 hours late after a 2 hour window! Repeatedly. What do these people think their customers do for a living that they have a nearly 4 hour window of time to be chained to their doorbells. I cannot fathom why they don't reduce the number of deliveries per window so they can actually accommodate the customers they have. Oh wait, I can. If this had occurred just once or twice or there was some real recourse for this painful exercise in idioc-y (instead of a piddly credit toward my next order - guys get it together! i don't want to order again - maybe some cash money??) then I wouldn't be yelling into the ether. Bottom line, your inability to streamline your services does not excuse for disrespecting my time. Be better. read more

Locally sourced, delicious, delivered. What more could you want? Meal kits include A-list versions of classic dishes as well as more exotic fare. Makes food prep in our house a joy. Thank you, Good Eggs! read more

I gotta say I'm pretty disappointed in my first order with good eggs. I placed my order earlier today after getting a coupon to try them out. The ordering process was ok. It was easy enough to order and chose a time slot for when I would be home. My time slot was between 630-830pm. I got a notification around 8pm that my driver was delayed and that my new delivery window was 830-840pm. It finally arrived at 845pm. The driver was nice. However, when I opened up my box, I was missing HALF of my groceries that I ordered and paid for! I ordered a dozen items and only got 6 of them! Not a good first impression. And then I tried calling customer service to see if maybe they forgot another box for me and it just goes straight to voicemail! All in all I only received half of my groceries and the half I received came late! This being the first time I ordered from Good Eggs, you'd think they would put their best foot forward. I guess not. Oh and to top it all off, one of the six items I received was a half gallon of milk which turned out was leaking! It leaked on my groceries and a bit in my fridge so I had to dump it out! In the end I got 5 out of 12 items! I want my money back! read more

I was excited to try the company after a patient of mine told me about it. I did not mind paying the almost $12 in additional fees (an employee and delivery fee). We spent over $100 after the $25 coupon was applied. Unpacking the groceries the fruit was placed on the bottom of the box and was delivered heavily bruised and soft. The mint was half wilted and not usable. The low rating is due to the quality of most of the produce that were delivered compared to the pictures that the website posted. Will not be ordering from this company again. read more

Good Eggs - How pears looked when delivered (paid $1.99 each) - Food Delivery Services Near Me

See all

I placed an order over the weekend that was scheduled for delivery this afternoon between 1-5 pm. At 6 pm my order had not arrived, and I had received no updated ETA or other communication about the delay. So I reached out via email and got a text a few minutes later that my new ETA was between 7:25-7:35 pm. This was a little disappointing as some of the stuff I needed for tonight... but I shifted my plans to make do. Unfortunately, 7:35 came and went with no delivery. I emailed again just after 8 pm, and no response. I called around 8:50 and left a voicemail, and no response. There was zero further communication about the delay or a new ETA, either directly or on the Good Eggs website. At 10:08 pm I hear a soft knock on the door, and then get a text that my delivery is here. More than 5 hours past the window I had signed up for. I do understand they're likely very busy with deliveries for Thanksgiving... But they need to do a MUCH better job managing expectations and delivery routes. A couple of hours delay I can understand. A five hour delay for perishable food, plus a delivery past 10 pm? Not so much.... (Normally we would have all been in bed by then, but I was anxiously waiting up because I was worried they might deliver super late and our food would sit outside all night). I immediately unpacked my order. Fortunately, everything was cold. But some items were a little too cold. The eggs in the carton were frozen, and a few of them were cracked (possibly a result of having been frozen, which you are not supposed to do with eggs in the shell). Though I guess the tradeoff was that the ice cream I ordered was still frozen! They also left out a $13 hunk of cheese I ordered. There was never any communication that they were out of stock. Hopefully, they will provide a refund for that. I have only ordered from Good Eggs maybe a handful of times since 2018. In my first order with them, some of the eggs came cracked as well (but not frozen that time). They also sent me some frozen sausages in that order that had a "freeze by" date that was 17 months prior (I ordered in April of 2018, and the date on the sausages was November of 2016). They did refund me for those issues at that time. I really want to like them. Their selection of items seems great, and I have enjoyed other items I have received from them. But this crazy late delivery with very poor communication has me hesitant to order again. And of course damaged/expired/missing products is frustrating and doesn't inspire confidence that I'll get what I need when ordering from them. read more

I've been a big fan of Good Eggs throughout this year ordering them weekly. Then suddenly today happened: had a delivery window 5:30-7:30 pm. It's now 9:10 pm and all I have is an email from customer service saying "sorry took so long but here's $10 credit for a future order". Thing is I still don't have groceries and attempting to call customer service I get sent to voicemail. No dinner and looks like no breakfast tomorrow either. Guess I'm going back to Instacart who have their own issues but have never left me without food or not answering when I call. I've told numerous friends and clients about GoodEggs in the recent past but I won't do so going further. read more

I was a huge fan, but after no turkey, sides, etc. arriving between 5-9pm the night before thanksgiving, texts stating they would be late, waiting up until midnight with no follow up... and then a cancellation email at 2am, I think I'm done with Good Eggs. We had to scramble to Whole Foods at 8am on thanksgiving morning to see what turkey they had left, and try to brine in time and make everything from scratch. So not what we wanted to do or planned for. Had to move dinner back four hours, and a super stressful thanksgiving 2020. $50 credit and no refund (but a charge and a duplicate still pending) in NO WAY makes up for them biting off way more than they could chew. Bummer, cause all of my other experiences with them have been good, and why I trusted them for this important meal. read more

I've been a GoodEggs customer since the beginning and stuck with them through their expansion and contraction, their shift from a "farmer's market" delivery service to a full-fledged specialty service, their incredible Thanksgiving fiasco, the pandemic - all of it. I try and try to overcome the problems they have, but I think I am just done. The quality of their products is fine, nice even. But ultimately they are a service business - with a focus on delivery. And they just cannot get their delivery system right. Things come late, smashed, wet from melted ice packs, peaches bruised at the bottom of a box. Some frozen and canned items have dirt on them as if their warehouses must go uncleaned. Everything needs to be about the people who work there and the delivery-hand in hand. I cannot help but think that employees are not happy, because of the way things are thrown in boxes and delivered. I hate complaining but I always complain to them because I want them to get better, but they don't. I get the same message over and over again about how they care. And yes, now tipping. If you pay your employees well and cultivate a good working community where people feel appreciated, I have to think that these problems wouldn't exist. Now, I have to contend with the idea that if I don't tip, delivery service will be worse?! I suppose I will miss the convenience of it all, and some of the products, but I think I will just do without. read more

Twice burned! Our Thanksgiving order arrived hours late at 10pm (and missing some items)--but at least we got essentially what we ordered. Perhaps foolishly, and responding to the heartfelt apology emails from the CEO ("our entire team has been focused on pinpointing what went wrong"), we thought we'd give them a chance for Christmas. Big mistake. The order did come on time, this time, but with one huge problem: the _unfrozen_ prime rib roast we ordered was replaced by a huge FROZEN slab of meat--a prime rib that would, according to the internet, take 3-5 days to defrost in the fridge (or maybe 7 hours if you immersed it in cold water, changing the water carefully for safety reasons _every 30 minutes_)! Oddly, our Christmas Day plans had not previously centered on gathering around a large water-filled cooler, tenderly nursing a massive frozen hunk of meat to safe cooking temperatures. We ended up with something that kind of resembled a prime rib roast, having partly-defrosted, partly-hacked-apart-for-cooking the hunk of meat. But we had to rearrange our Christmas Day plans. In short, a debacle, thanks to Good Eggs. Perhaps I should have said not, "Twice burned!" but "Once burned, once frozen!" Good Eggs' leadership team obviously includes some bad (or just incompetent) eggs. read more

I waited until now to make this review for anyone considering this for Thanksgiving. Please reconsider. I tried this last year and it ruined the entire day. It was scheduled to be delivered the day prior which kept getting pushed back. I stayed up until 12:30am with the promise it would arrive. It didn't. They have nobody in the office to respond to calls or emails. The following day (Thanksgiving day) it still had not arrived. The day/meal was ruined. I had to run out and buy a bunch of pre made stuff from a local grocery store. Eventually they delivered the items that evening and still charged me for everything despite it arriving after the fact. I'll never use the service again and would strongly urge anyone considering them to not rely on them for any important day/meal. read more

I'm not one for hyperbole, so when I say Good Eggs has changed my gastronomic life, I mean it. I love farmer's markets and local producers, and the SF Bay Area has the best of these (duh). Having lived all around the Bay, I've cultivated some favorites (Tartine for bread, Dirty Girl for dry farmed tomatoes, Hodo Soy for tofu, Frog Hollow for stone fruit, Verve for coffee, St. Benoit for milk/yogurt, etc). Unfortunately, even the best farmer's markets and grocery stores will only carry a few of these, and when school is in session, I have minimal time for a farmer's market meander. Enter Good Eggs. "Virtually" every favorite farmer and many of the best local producers in our area has a store front on their site (see what I did there?). There's even a lot of items hard to find at the markets/specialty stores (e.g. huckleberries, marrow bones, pickle weed, sheep milk, etc). Now I can select all my favorite seasonal/local goods, at a price competitive with the market/grocery store (including discounts for bulk/flats), and have it delivered to my house when I want it. For free. Cold items even come ice packed, so if I am late from work, I don't worry about my delivery going bad. I've ordered a dozen times so far and have been super impressed with this service. Also, as an eco-nerd, I feel good about the lower food waste and smaller carbon footprint that comes with their distribution model. I may never go to a grocery store again. (That's a lie. There's still beer/wine to buy. But my grocery store trips will be fewer and shorter, so I can spend more time eating well.) UPDATE: Now they carry an excellent selection of beer and wine. :) Thanks, Good Eggs! read more

It's Thanksgiving day and I have no turkey. Not So Good Egg failed to deliver groceries scheduled to be delivered, day prior. This is not the first time this happened. Non delivery is not uncommon with this company. Horribly unreliable. read more

Don't depend on Good Eggs, they spoiled our family Thanksgiving. Ordered my 8-10 pound Root Down turkey first of November to be delivered the Tuesday before Thanksgiving by 5 pm. At 8:30 pm on Tuesday, 11/24, I received a text saying the turkey purchase was cancelled! Talked with two customer service reps, and around 9:30, the supervisor Edith, promised to deliver a 12-14 pound turkey from Oz Family Farms on Wednesday morning. Wednesday morning two other small items I had ordered arrived, but no turkey! After several hours on the phone, Jiaria said the turkey Edith promised and confirmed by email, was not available, but she could send an 18-20 pound turkey of lesser quality than the one initially ordered. What are three people going to do with an 18-20 pound turkey? I insisted on the turkey Edith promised and Jiaria called an hour later saying she had located it and it would be sent by 9 pm Wednesday night, no email confirmation. Would you trust your Thanksgiving to these people and expect delivery as promised? Turkey order has been cancelled and we are picking up a complete dinner from a local restaurant, the only place still selling turkey 24 hours before T Day. Don't trust your Thanksgiving to Good Eggs. They are incompetent. read more

At some point, in the process of scaling, this company stopped caring about its customers in the same way. I shopped exclusively with them for years and then one day, the extra added touches stopped (remember those luscious product samples and bonuses?), products became suddenly unavailable upon checkout, delivery times vanished during payment, incorrect items were put into boxes, and customer care stopped seeming like they had any real connection to the company. Case in point, these soulless replies to low star reviews that offer nothing to make things right except "circling back" with customer care. I miss the old Good Eggs! read more

Update after 2 and a half years of being a loyal customer and buying all my groceries and wine solely from good eggs I am slowly losing my loyalty Meal kits are consistently sent with missing items.... yes I get reimbursed for the items but if the main item is missing it's better not to send the entire kit rather than charge for the additional ingredients that we don't need.... Lately Items are losing their freshness before the expiration date The expiation date on a lot of the items are a week at most A lot of times the packaging for freezer goods are not up how it was the first year and a half The subscriptions I had were taken away after the oakland fulfillment center and it never has been reinstated The fees went up significantly in the last few months The meal kits are now more expensive There is no perk for long time loyalty to their brand Up until this month I was spending 600 to 800 a week on good eggs grocery and on asking for a sponsorship for food for a children's event I received a very curt turndown .... I don't know if good eggs is only interested in a certain demographic or stereotype of customers but they certainly don't want me as one I am giving it a 3 because the produce meat and quality of ingredients are definitely good I am a fan ... I have been ordering weekly for the last 4 weeks and every time the meal kits are really delicious and easy to prepare I also order grocery items and the packaging is great and very consistent good quality Keep it up good eg read more

I started using this as part of a school fundraiser. As many have said, the quality of produce is excellent and problems remedied the one time my fruit was spoiled (kiwi out of season). Unlike Amazon, I've never had a problem with delivery. I would buy more if the packaging could have more reduced use of plastic (no clamshells, etc.) Its all fresh, so how could packaging options become compostable? read more