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    Good Eggs

    3.3 (490 reviews)
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    Old rasberries
    Pc W.

    The quality of the produce has noticeably declined. Items often arrive either underripe or already old and starting to mold. On top of the high prices, there are added service fees, a "good job" fee, and a delivery fee. Altogether, it's just not worth the cost anymore.

    This was one of the apples that came in my delivery this morning.
    Cathy Y.

    I feel the quality of the products have gone down. Initially everything was wonderful. The salads were fresh and the fruits and vegetables were relatively fresh. Lately when I have ordered, I have gotten mediocre items. I'm not sure I will be ordering from them anymore.

    July 21, 2023 - lobby delivery
    June H.

    I've tried SO SO many times asking them to deliver to my door and they just can't follow directions. I don't mind paying for a premium service but why am I paying an extra 20$ each delivery (on top of their exorbitant prices) when I still have to grab everything from the lobby and walk up the stairs myself? It's time to look into Whole Foods delivery.

    Packaging and ice packages
    Allen S.

    Covid review. For us Good Eggs is a life saver. We haven't been to a grocery store for months. We shop local when we can. Good Eggs has a lot of local providers. We purchase mostly organic produce, Straus milk, organic Mary's chicken and a bunch of other items. Ordering is easy online. Good Eggs try's to keep inventory up to date. If they are truly out of something you cannot order it. That said inventory doesn't always agree with the inventory. Have you ever been in a big Box store that is missing 30 boxes of something nobody can find? The same will happen with Good Eggs. As with their competitor Good Eggs has a substitution program should you allow them to substitute. In our case we fairly allow substitutions and just order enough to "punt" should something be out. Customer service is excellent. If you don't get something, call them and they will make it right. Food shows up in boxes that they will pick up next time and recycle. Perishable items are packed with recyclable ice pouches. Frozen goods come with clearly labeled "dry ice" pouches. Straus bottle deposits will be refunded immediately when you leave the bottles for pickup on your next order. For those of us that can remember milk delivery this reminds us of days in the past. Good Eggs is a growing business. They have had a few false starts around very busy times like Thanksgiving. For thanksgiving we had a spatchcocked turkey that was extremely tasty but not all were that lucky. We ordered ours early in the week along with a frozen duck just in case. The CEO had to apologize to some of the customers for missing the delivery. Suggestion: order early and have a backup plan. Have you ever gone to a store only to find out all turkeys and pies are gone? Having a backup plan and patience is a great prescription for the times something happens.

    Good Eggs incompetent delivery - might as well be up for grabs

    We had a horrible experience with an order for Thanksgiving in 2024. Good Eggs is not dependable the day before a holiday - this is not the first time they have messed up a Thanksgiving-related delivery. Customers should not order from Good Eggs for any important holidays or celebrations - there is no level of assurance. They will return your money but they can never make up for the inconvenience, disappointment and potential scrambling you have to do to find replacement items. Our order was to be delivered between the 5 and 9PM window on Wed 11/27, but we later discovered that the order did not arrive until 11:50 PM. We received several update texts from 3 different cell phone numbers about their being delayed. We finally went to bed around 11PM after telling Good Eggs to cancel the order as it is too late. The next morning we received a text that the groceries were delivered - but they were nowhere to be found. We searched everywhere around our apartment building. Another text later sent a photo of the groceries - the incompetent driver left it unattended at a different apartment building (next to our building) at 11:50PM with some of the items visibly laying on top of the box (begging to be stolen)! I specifically indicated in my order that the groceries are not be left unattended (it is an option during the ordering process) because our neighborhood is known for packages getting stolen. We did not see that text sooner as it got filtered as junk. Why was Good Eggs using 3 different cell numbers? We had already left town when that last text came to our attention. It is a certainty that someone enjoyed our order given the area is known for packages getting stolen. I demanded a refund which I was given - no apologies from this business where I was a customer for several years. Don't promote your Thanksgiving or holiday offerings if you do not have the capacity or infrastructure to handle the orders - you clearly do not have it together. We could have shopped elsewhere for the items we wanted to bring to our destination. This last experience shopping at Good Eggs was a waste of time and a source of needless stress during a holiday.

    Good Eggs delivered expired ground beef. Unacceptable and a safety violation!
    Konnie X.

    I signed up for Good Eggs delivery because it was giving 5% of the proceeds to my son's preschool. Unfortunately it delivered very expired meats! It's unacceptable and a food safety violation! Apparently, I'm not the only one! Because of that, I'm not ordering from them ever again!

    Gluten free blackberry pie. Spendy but worth it!

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    8 months ago

    A scam, please avoid. I ordered food but never get it delivered. The text message never has replies and my whole money is lost.

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    Ask the Community - Good Eggs

    How long does customer service take to get back to feedback?

    Several months ago when they were really busy it took about a month to get back. Sometimes I haven't gotten a response at all. Unsure how flooded they are right now, but on average a couple days to a week. Hopefully this helps!

    Has anyone tried their roast chicken? Any good?

    I really like it. It's well seasoned, juicy, not dry, and heats well--crispy skin!--in the oven.

    Don’t See Your Question? Ask Away!

    Review Highlights - Good Eggs

    I first started ordering with them because you could get Tartine bread with no line - sign me up!

    Mentioned in 6 reviews

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    Nona Lim

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    Best of the best. I am hard to please in soups matter but I have to admit that Nona Lim is the best…read moreyou can eat from a thick, sturdy, recyclable and fully reusable plastic container. Forget Campbell's...this is the kind of organic, healthy and tasty food that makes my belly happy. The best pho and the best Indian lentils. I discovered the brand at a Grocery Outlet's aisle...cant believe it was that good when I tried out. It is now a staple for me since I started a few months ago. I did not know they had a delivery program until I read some reviews here, so definitively I will check that out, as well as checking their facilities in Oakland when there!

    Nona Lim specializes in Bone Broth and soups. It is a delicious convenient way to have a healthy…read moreand delicious snack or meal. Nona Lim products come frozen. You need to defrost it in the fridge or on the counter before you can make it. Once defrosted, it takes a minute and a half to a delicious broth. I have tried the broth just as is, and it was delicious and filling. I then took the shitake beef flavor and made Gourmet Ramen, adorned with radishes, scallions, black and white sesame seeds, and a drizzle of sesame oil. This made for such a flavorful soup.The carrot ginger soup was fantastic. What I really liked about Nona Lim is the sturdy plastic cups and coverings that encase it.Considering it was mailed from CA., it was still frozen solid when it arrived in my home n NY. Nona Lim did a great job packaging their product to ensure a great product upon receiving. It is such a fabulous safety feature, as not to burn yourself. I really enjoyed the convenient packaging, so could take it on the go with the only equipment needed is a microwave. If you are looking for a healthy and nutritious broth, give Nona Lim a try.

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    Nona Lim - Gluten-free cooking classes with Chef Karen Diggs

    Gluten-free cooking classes with Chef Karen Diggs

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    Good Eggs - fooddeliveryservices - Updated May 2026

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