So let's start this review with the understanding that we hired Good earth approximately 13 years ago to completely strip our front and backyard and start from scratch. We had three quotes and GE was the last quote to come in. We had just about given up on them when Bob called and said he was ready to present his plan. He absolutely floored us, it was the most thorough plan we had seen, a blueprint oF every single plant, lighting, hardscaping, lawn and price for every plant and material being used. Every plant was laid out in a beautiful design. He promised us a start date and a completion date and stuck to it. The price he quoted us was the price we paid. So to date, 13 years later we have a beautiful yard and everything has held up. Trust me we I say that they deserve a quote for your project. read more

Good Earth Landscape - a patio with a pergolated roof - Landscaping Near Me - Ventura, California

PREFERRED NO STAR REVIEW! Assuming this company has a call return policy of 10 or more before considering your value for a call back. Btw my wife's 3-4 calls and my 5 calls - all with msgs left on their voicemail, NO ONE from this company bothered to call back either of us. Must be nice to have enough biz so as not to demonstrate simple courtesy of a call back. I wish these guys the best in their substandard business practices. read more

I hired Good Earth Landscape Co. to install Belgard concrete pavers on my backyard patio. It was the one contractor that paver manufacturer, Sierra Building Products, recommended to me from its list of Belgard Authorized Contractors. Good Earth's introductory email to me stated "Our company...has a working relationship whereby Belgard sends us referrals from their potential customers" and " We are considered by Belgard to be a premier installer of their product in Ventura County." My first complaint in this review is that Good Earth started work 45 days late and finished 75 days late. It took 6 weeks to complete the job instead of the promised 2 weeks. There were too few trained workers. The owner/contractor was on site only a few hours during the job. The foreman was absent about 2/3 of the time leaving the workers unsupervised. My second complaint is that Good Earth started the paving job at the most visible area of my patio by training a crew of workers who had never installed pavers before. When I complained that the pavers were misaligned, the foreman told me that the alignment would be improved during the final installation steps designed to level the pavers. It was not improved. Photo 1 shows nonuniform triangular shadows cast by the morning sun at many of the paver joints where the top surface of one paver is higher than that of a neighboring paver by as much as 1/8 inch. The Interlocking Concrete Pavers Institute (ICPI) calls this nonuniform appearance "fish scale" because the installed pavers look like the scales of a rotting fish. When the contractor finished work, I withheld $1000 from the total contract price of $18,965 and promised to pay the rest after he fixed the alignment. He refused, and I had to pay another contractor $9500 to remove and re-install all the pavers. This contractor had an experienced work crew; finished the job in 4 days, and achieved the excellent alignment shown in Photo 2. This alignment is what Belgard catalogs and web sites advertise and what local building material suppliers display. The Belgard catalog published by Sierra Building Products says that all Belgard Authorized Contractors are required to learn and use the installation guidelines published by the ICPI to validate Belgard material warranties. From these ICPI guidelines and other ICPI publications, I learned that the final installation steps I observed Good Earth use on my patio are different from the corresponding ICPI steps and that Good Earth's procedures had been rejected by the ICPI because they didn't adequately align the pavers. After Good Earth finished its work, I called the Belgard national office to complain and was referred to Sierra Building Products sales representatives. One visited the job site and his email report said "3-5 pieces with minor issues do not create a job failure. I even intentionally tried to catch the toe of my shoe across the top of pavers in several areas, and never caught an edge...Belgard would consider your install worthy of our catalog." Sierra did not care about the ugly fish scale appearance or that Good Earth had failed to follow the ICPI procedures advertised in its catalog. Sierra's position was that the paver alignment did not have to be as good as shown in the catalog and displayed at local building material suppliers. It only had to be good enough for people to walk on it without tripping. When I accused Sierra of falsely advertising the qualifications of the contractor it recommended to me, Sierra disclosed its parent company's legal disclaimer which is not included in its catalog or on any Belgard web page viewable by customers: "The Belgard Authorized Contractor Program represents a highly qualified group of installation professionals. A Belgard Authorized Contractor must meet strict initial and yearly qualification standards to be included in the program. While Oldcastle Architectural, Inc. works to maintain these standards to ultimately create a better experience for the end user, Oldcastle Architectural, Inc. does not warrant the performance or quality of work of any Belgard Authorized Contractor." From all this, I learned that Belgard Authorized Contractors are no different from other contractors. Most care about meeting the advertised standards of their industry and get referrals from satisfied customers. Others take shortcuts to maximize profit and find other sources for referrals. Good Earth Landscape Co. is still a Belgard Authorized Contractor long after I proved to Sierra Building Products that it did not follow their advertised ICPI procedures. I conclude that the Belgard Authorized Contractor program is a sham designed to convince customers that if they buy Belgard pavers, the pavers will be installed properly. Had the above disclaimer appeared in any of Belgard's advertisements, I would have chosen a contractor more carefully and would have learned the important ICPI procedures and written them into the contract I signed. read more

Good Earth Landscape - Photo 1. Original Installation by Good Earth Landscape - Landscaping Near Me - Ventura, California

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Good Earth Landscape Co just completed my project. My primary goal was to cut down the amount of lawn and watering. In addition I needed to have the slope in my yard replanted to stabilize the ground, not an easy job. Though out the project I added other projects and was accommodated. The end result is I am very happy with the entire project. The yard looks beautiful and watering will be at a minimum once everything is established. Communication was excellent and the owner was very responsive to my questions and changes. I recommend Good Earth Landscape Company. read more

Don't sign a contract for weekly maintenance. You should have the right to let them go if they aren't meeting your needs without having to pay a months worth of service. If I wanted something in particular trimmed a certain way I had to talk to the head of the operation. The guy working for the head wouldn't take my suggestions because I had to go through the proper channels. This guy would cut my flower bushes all the way to the ground instead of trimming simply a third of the bush. He destroyed my rose bush by cutting it two inches from the ground. He cut down the hedge between my neighbor's and my backyard all the way down so we have zero privacy. He ignored the dead bushes and branches that really needed trimming/removing. The owner tried to charge me for a month's worth of maintenance when I had had enough and wanted to let them go. read more

I would like to offer my opinion of Good Earth Landscape Co from one who knows, the bookkeeper of over 10 years who sees it all from customers to employees. In regards to Robert B. He managed to leave out that FOUR judges have ruled in favor of Good Earth none of them could find any fault done. The manufacturer of the pavers agree they were properly installed. The pictures he posted are not correct in their comparison, this is an apple vs oranges shot. I saw the completed photos and they were beautiful. The work this company does is EXCELLENT! The knowledge of the owner on design and products is of the highest level. He can be trusted to fulfill your dream of a beautiful yard. He has very high personal integrity. As far an employees go they are paid a fair wage. And he expects the work to be done to his high standards. They are all treated with respect, but respect is earned. You will have nothing but joy when you hire Good Earth Landscape Co to make your dream yard come to reality. read more

Very professional. Kept all appointments in time. Great guys who really cared about doing a good job and kept things very neat!. Very satisfying experience. read more