If you love and care for your pet and want the groomers that make them pretty love and care for…read moreyour pet then you need to have Shari's Family Pet Spa make your pet feel pampered and beautiful. I have been using Shari for over a decade - she worked on my corgi who had been very difficult to handle in his old age - Shari was the only one including the vet who could make my pet feel calm and loved by an outsider. Until his death she cared about him. I loved her for that - we have had two more corgis and would not think of anyone else to take care of their beauty. The very best you could ever imagine!!!!

We used the mobile pet groom service today and she did so awesome! She is so talented and was so…read morequick. Her cut was absolutely perfect. And our senior dog did really well, he came inside and was prancing around like he knew how cute he looked. Really sweet! Highly recommend!

We have used some multiple times and they provide great work and quality and always around if on…read moretime highly professional and we recommend this to anyone that's looking for great service for large dogs

I am extremely disappointed with my experience at America's Paw Spa…read more Shortly after Luna's grooming appointment, she developed significant irritation, redness, scooting, and obvious discomfort around her rear end. Her symptoms became severe enough that I had to take her to the veterinarian, where she was diagnosed with an infection around her anus and required treatment. I paid $215 for the grooming appointment, only to end up with an additional $200 veterinary bill days later. Beyond the financial burden, it was heartbreaking to see my dog uncomfortable, in pain, and requiring medical attention. When I contacted America's Paw Spa to discuss the situation and provide information about Luna's condition, I was told they would not reimburse any portion of the veterinary expenses. While I understand businesses have policies regarding liability, I was disappointed by the lack of empathy and willingness to work toward a resolution. What was even more disappointing was the owner's public response. At no point did I claim that the groomers expressed Luna's anal glands or directly caused Luna's infection. I simply shared the timeline of events, the veterinary diagnosis, and my experience as a customer. Rather than acknowledging the distress of having a dog require medical treatment shortly after a grooming appointment, the owner chose to suggest my concerns were a "very easy deflection" regarding my dog's care while focusing on anal gland expression--something I never alleged occurred. The issue is no longer just the $200 vet bill. It is the dismissive and accusatory way this situation was handled. Pet owners trust groomers with the wellbeing of their animals, and I expected far more compassion and professionalism than what was shown here. Fortunately, Luna is receiving treatment and recovering. However, based on both my experience and the response I received, I will not be returning and cannot recommend America's Paw Spa to other pet owners.

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

If I am only grading the grooming job - it would be a 4, however, I've never been treated so rudely…read moreby a groomer. After waiting 6 weeks for my appointment to come, they asked the week of my appointment if it could be moved up from 1p.m. to 8:30 a.m. - sure thing I just moved my day around. My pup and I were excited to meet our new groomer, sadly didn't feel our groomer was too thrilled to meet us. We greeted her at our front door, groomer made a face at my dog barking and her first words were, "what are we doing with this one"....not a single greeting or cared to ask my dog's name. The groomer continued being condescending, I had to stop her and tell her, "it seems like you are having a bad day and you don't have to groom my dog, we can cancel". She quickly changed her attitude. What a disappointing first experience! My dog was able to get groomed. The cut was actually great. Definitely higher end of price point for a 10lb Maltipoo - $170 with tip. If you choose to book them, don't expect Shannon to express any joy when coming to pick up your pup. First and last time using them.

We love Megan! We've been using her services for ~3 years. She does a great job with our two dogs…read moreand is always super patient. She also gives a full report of how they did afterward! Megan is great about communicating if she'll be late, early, etc. Having her come to the house makes me feel so at ease compared with taking them to a groomer.

We absolutely appreciate The Dog Stop in The Colony! The owner and staff are great people. They've…read morebeen providing day care/boarding for our pups for about a year now, and every experience has been amazing. They are always so accommodating--even with last-minute boarding--which gives me so much peace of mind. You can truly tell they care about the dogs like their own. This Easter really meant a lot to us. When we picked up our dogs, each of them had their own adorable goodie bag with a plush toy, a cute bandana, and the sweetest little decorated treat. It was such a thoughtful surprise! But what really touched us was the Easter card they included--signed by the staff. That small gesture meant so much and shows how much heart they put into what they do. We also opted for the Easter photos, and they turned out so cute! They really go above and beyond--not just for the dogs, but for the families too!

I have finally found my groomer Kristi. I adopted 2 pomeranians 9 months ago. I have gone to…read moremultiple groomers and just wasn't happy with the results. I've taken them to kristi twice now and I'm very happy with the results. She's so patient with these fur babies. One of them is high strung and a very nervous fur baby. Kristi makes him feel safe. He doesn't come out shaking like he did with other groomers because he's giving her kisses. My other pom loves everyone but she has thick course hair. Kristi gives her a wonderful deep condition that makes it soft. I like that when I tell her what I want I get exactly that. They always look great. We are already scheduled for our next appointment in 8 weeks. Everyone I've met her is so nice. I love taking my babies here. Theyre very reasonable too. Plus if you book your next appointment the same day you pickup you get 10% off your next appointment. Go check them out.

Raquel was very professional in washing our 2 labradors. With one dog having stiches, she was very…read moreattentive to ensure he was not stressed and give him a much needed bath. This was very convenient to have, with a busy work schedule where I can drop both dogs at my door step instead of driving. I am glad to have such a professional groomer in my area!

Before and after of alvin.. absolutely love RH &DS Trish…read moreand everyone there are so nice and always take care of my babies.... I live near downtown and it's worth the drive..

I will only take my sweet girl to this spa. My fur baby, Kenzie has been going to get her hair done…read morehere for about five years now. Trisha is the manager and she is wonderful. Priscilla groomed Kenzie this time and gives a good westie cut.