I love my Dog more than anything on this Earth, for me to trust someone with him is beyond trust…read more Sidekicks took care of Boomer just as good as I would. I trust them with my world, and they did not disappoint in any way! Pictures every day and Boomer is happy to be there, he sees the front door and gets excited. I simply love this place and believe me, its worth what you pay X2.

As an update: I should have mentioned I did receive a refund, which is the minimum expectation for…read morepoor care at the facility. And i did receive an email with photos but they were poor quality and unclear so I couldn't see his eye issue even though the staff could and did nothing to contact the owners. Despite pleasantries on Yelp in response to my original review, the careless tone over the phone was very clear during the time we had issues and no friendly post will make up for that. Untrustworthy!

The groomers are very professional. However, for the second time, my poodle has been shaved too…read moreclose and there is a definite red spot under his tail. If this happens again, I will take my business elsewhere. Just wanted you to know.

I stopped by for a dog bed and was blown away by the price on it. I've got three dogs so I buy them…read moreregularly and have an idea of what they cost. This one was priced at about twice what it should have been. The store was crazy busy on a Saturday but only two people were working the registers. The parking lot is a mess and they were also hosting a dog adoption event in the parking lot right in front of the store, which drew a lot of pedestrians through where people were driving.

We adopted a very timid puppy. He is our tenth dog, but we never had one with such a problem. So,…read morewe decided to get a trainer to help us raise the poor puppy. Kehli came and evaluated the puppy and interviewed us so that she could use her professional skills to help. She was able to tell us what our puppy was thinking when we were with him. She told us what he needed and things began to work well for all of us. Kelhi gave us good materials to read and study as we worked on training him. She trained us too. Now the puppy is doing well. He socializes with people and other dogs. He is happy and a joy to have. Only someone who understands the dog and owner relationship can make a good life possible for both the dog and owner.

Kheli is an incredible professional who loves her job! She says she's not a miracle worker but I'm…read moreconvinced she is. Our 10 month old puppy loves her and immediately learns with her commands. She's been able to train us too, so that our puppy knows what we're asking of him. She finds out what you want your puppy to know and do and she makes it happen. We are so impressed with her and her depth of knowledge and her intuition working with humans too!! She is so smart and so amazing to watch while she loves and trains your dog!!

They are the rudest people to even talk to on the phone! Just to call and ask questions, the lady…read morescreams and won't even let you talk!! Don't even bother!!

Awful place!!!! They cut a nipple off my friends Schnauzer and never said a word to us!!! It's…read moreinfected now and she's having to wear a cone. PLEASE DO NOT USE THESE HACKS!!!!!!

Take your dog anywhere else. Took my two dogs to JJ and spent a small fortune. They had fear…read moreaggression issues and he said he could fix it. When I picked them up, there was almost a fight and he hit my smaller dog. Being able to observe what was happening, it was my other dog that was causing the issue. My small dog was giving a warning to back off. My bigger dog we think had been a bait dog, which was detailed to PCT in email correspondence. They were so much worse after their stay with PCT that I seriously considered putting one of my dogs down. My vet was able to get them on medication that truly helped and I take them to Le château and my dogs have improved exponentially. I recommend Le Château especially if you have rescues that were never socialized or were abused like mine. Don't you tell me that I am spreading a rumor about you hitting my dog. How dare you. The only reason I even bothered to write this review is your text and email asking for a review. Not sure where that review went.

If this company was for the welfare of pups they would educate the PR staff on how selling a puppy…read morepackage by type of breed. If they were about the welfare of the animal then they would not instruct trainers that a board/train package is not available after a puppy training till they are a certain age due to clumsiness. The trainer should not have to remind a customer if you choose additional training to remind the company you went through the puppy training to receive discount. The company is all about finding ways to skim the most amount of money from the get go. Not what is in the best interest of the customer. If they were about customer service they would address the issue without blaming the customer or customer vet and when offered an amount of money have the audacity to say they are not money driven business cause they refused to allow a previous customer from the puppy training program to continue with training cause they can not resolve the issues customer has.