What an ABSOLUTE JOKE this place is!!! I have NEVER had such a BAD job done on my dogs ever!!! I brought my yorkie mix in a while back and they did a fairly decent job on her so I decided to bring her back. I was really surprised when literally I had just gotten home 30 minutes later and they were calling to say she was done. I picked her up and she looked pretty choppy and bad. I should have made a fit but I didn't. They obviously rushed, didn't do her nails and gave her no bath. I made a HUGE mistake of going back. They are close to me so I decided to give one more chance. BIG MISTAKE. Dropped both my dogs off this time, and then went to pick them up. I asked for 1/4 inch to be used on their entire bodies and they used 3/4 inch. Barely cut any hair off at all. There nails were not done and there pads and paws didn't seem to be trimmed at all. This time I said I asked for 1/4 and they were WAY too long. Wanda said to bring them back the next day and they would fix them no charge.
This was a HUGE inconvenience for me, but I did it anyways. First within the hour they started tearing up my phone literally calling me about every 5 minutes for a total of 10 calls and texts within an hour. Ridiculous. I was in class for the 2 hours after I dropped them off. Apparently I was supposed to take the whole day off for their mistakes . I had to step out of class and call my husband to pick them up. When he did, they wanted to be paid in full. I guess the "no charge" was to have them fixed, so basically we paid full price for having to take them there twice!!! So I get home and they look HORRIBLE!! I cannot believe that this place cares so little. They have razor lines all over both their backs. Razor burns. They have chunks everywhere that have been missed. There paws were not trimmed AT ALL. They still have a bunch of long hair between their pads. No nail trimming. And they have FLEAS!!!! My dogs have NO interaction with other dogs and are always at my house and have NEVER had fleas. I NEVER gave my permission for them to be let loose with other dogs to contract their fleas! I am hoping I don't have to treat my whole house now!
PAWS and CLAWS doesn't give a crap about your dogs. All they care about is finishing quick so they can get out of there by noon. That is ALL they care about. Doing a good job means nothing to them, and they wont even do it if you have to bring them back twice! I wouldn't recommend them to anybody! read more