Horrible customer service from the old guy in the practice bays. I would quit golf before I bought…read moreanything from this store. I have never been more disrespected by an employee in my entire life. I wish I could rate this place a -5 out 5

I just had Sarah , the manager, resolve an issue that I was having with a gift card. She was…read moreefficient and wonderful to deal with. I would give Sarah a 5 star plus rating! Thank you.. Sarah!!!

The store has poor customer service for lefty golfers. They have no functioning way for a lefty to…read moretest most clubs before making a non-returnable purchase. The staff had no interest in helping and did not seem knowlegable at all. Go to the Golf Guys instead.

I drove down to Naples from Fort Myers because my Tourtrek one-click push cart was malfunctioning…read more The guys at the store were very accommodating on the phone and told me to bring the cart down there and they would take care of me. Well, they replaced the cart with a brand new one. I highly recommend Golfsmith when buying products that they manufacture. They stand behind their products 100%!

I Asked for a starter baseball bat and cheap and the employee brings me to a 2026 hype fire pool…read moreparty and Easton dub

Located near Costco, this sports store is what we needed. For years we had another sports store but…read moreit had many problems This has been opened for a few years now. You basic sports and work out needs plus more. There is also camping equipment, toys. It is a large self standing box retail space with all the brand names you expect and the high prices to go with them Like Nike, adidas, etc They have a rewards club that is free to join however I've never gotten anything from it. I am sure they do send out coupons though. I don't subscribe online. Staff is young as expected, not very knowledgeable but nice. Check out is not bad for the season. They do have clearance in the back areas if you search.

Best fitter in FL is Loren David who is with True Spec. His knowledge is unparalleled.read more

I was fitted for new Fairway Woods and a Driver at the Naples Grande facility in Florida this…read moreweekend. Andy Victoriano was extremely professional and helpful in recommending the right set of clubs for me. I have used True Spec before and believe they do a wonderful job fitting clubs. Steve S

Vast selection of balls in the showroom! They also buy used golf balls which was great. A nice…read moreworker took the time to show us how they sort the balls in the back and it was very fascinating

Just wanted to let you know that the order below did not contain 6 dozen Titleist ProV1 golf balls…read more There were 59 ProV1 balls and 13 AVX - some with scuffs on them and less than player grade in the box. Why would you put your reputation on the line by doing this? This doesn't encourage anyone to reorder from you. Dispute filed with credit card company Buyer beware - you won't know what you're getting

Steve the owner changed the price on my invoice after I couldn't afford a $500 charger. I asked him…read morewhy my service price went up just because I didn't purchase a retail item and he said it needed to be $400 because he decided that and I had to pay in cash. He also said I wouldn't get my golf cart back unless it was paid in cash. I was also forgotten about after scheduling a service pick up and this whole thing took 3 weeks when it should have been a few days. I do not recommend using them. Go to affordable carts or gator carts. Save yourself the problem!

I did my research on the cart I wanted. Dach Apollo. It had not been built yet in my configuration…read more I lived in another state but wanted a local dealership and found B&W, Reid and Will. great company with great people. They ordered what I wanted, updated me throughout the process and then delivered it as soon as it was fully checked out by them and software updated. The process was handled remotely but the team made sure I felt secure with my decision on the cart and company. Thanks

Perfect for those that want to learn their swing. It was a great experience for me. It takes the…read morepros out of their bias - let the data speak!

First of all, the facility is nice, and I can only discuss the teacher I had who was Ted. Ted loves…read morestaring at his computer screen and rarely comes out from behind it. This really limits the instruction you get. Frankly I went somewhere else for a lot less money, improved my game a lot more than I ever did with Ted's instructions. the fact that there are so few reviews about this place, should scare you away if nothing else.

Horrible bartender rude and not at all friendly. Nice tattoos For 150k you can do better than…read morethat person.

We came and paid for 9, driving range balls , shop apparel, and lunches all 3 days this week…read more also, first 2 days the gentleman at the front desk let me borrow a lovely women's driver since I forgot mine at home (we fly from MN and I usually put my main 3 clubs in my husbands bag) the third day the new gentleman said they don't normally do that and made it a hassle that he had to get me one. We told him the one I had been using and he found an old beat up one Instead when I insisted I didn't need to drive at the range I would just watch my husband play. the second day we played we were followed by 2 workers in the cart up to 3rd hole to watch if I was going to "play" since my husband only paid for himself (day 3 I went up to the same gentleman after I hit the driver on the range and made sure to let him know I was returning it right away so they didn't have to worry About "honesty". )before we left the older gentleman flagged us down Yelling "HEY YOU NEED TO STOP I NEED YOUR NAMES" ... we had already given our name and he was extremely rude and made a point to right it down on a receipt they usually just throw away right after we get our range balls. They then proceeded to follow us on the course and told my husband he needs to golf fast because they have members playing behind us soon. It seemed as though they didn't trust I wasn't going to golf? I'm sorry, but are we not paying customers? It was extremely rude and made me not want to come back here. We gave it another chance (day 3) because it's the closest to our place in Naples, my husband loves golf, and had the best reviews... we figured it was a fluke of a day 2 and everyone was just having a bad day and taking it out on us. I am a new golfer and recovering from fracturing My spine so I am a little slower and this discourages me to play at places like this. also on day 2 we ate at their restaurant, 2 servers hung out in the bathroom gossiping how f*cling sick and tired they are of customers. my husband ordered a club sandwich and I ordered a Cesar salad no meat. She came out 20 minutes later saying the chef put meat on my salad and asked if I wanted it- I said no since I am a vegetarian. she brought the salad out with chunks of chicken all throughout. So instead of remaking the salad they just picked off the chicken. This is concerning as someone who has celiacs disease if I asked no croutons and they just picked them off I would become very ill. I understand it's end or busy season, but we are paying customers. and it shouldn't take 40 minutes by the end of all of that to get a club sandwich and a Cesar salad. this coming from a bartender of 10 years and a business owner. I would never treat my clients this way. We are very polite. And we are honest players. If we had just come day 1 I would have given a 5 star review. I was very disappointed and this will be our last time coming to quail run golf club. We would rather drive farther and pay a bit more for customer service and professionalism instesd of being treated like delinquents. we paid for apparel in the shop, ate at the restaurant, hit the driving range and golfed 9 for 3 days. This was our honest experience and review. and hope this helps others when they are deciding on where to spend their vacation money and time.

Beautiful atmosphere friendly staff and helpful people. You have to belong to the club to enjoy all…read morethe events and activity's thanks Anna and Lee for the beautiful day

I went into the store for some Christmas shopping. I thought it was going to be crowded but since…read moretheir relocation everything was beautifully displayed. The store had a great selection of staff who were able to tell me just what I needed. I always look forward to their dressing room lighting and cleanliness.

Over priced, limited inventory but most of all be careful, their return policy stinks even for the…read moreChristmas season. They offer free classes if you are interested, but that is not unusual for Naples. In beautiful, classy Waterside shops outdoor mall.