The store has poor customer service for lefty golfers. They have no functioning way for a lefty to…read moretest most clubs before making a non-returnable purchase. The staff had no interest in helping and did not seem knowlegable at all. Go to the Golf Guys instead.

I drove down to Naples from Fort Myers because my Tourtrek one-click push cart was malfunctioning…read more The guys at the store were very accommodating on the phone and told me to bring the cart down there and they would take care of me. Well, they replaced the cart with a brand new one. I highly recommend Golfsmith when buying products that they manufacture. They stand behind their products 100%!

This place is "GREAT"! It has all the tools for the golfing enthuast !…read moreFrom the beginner to the better golf players. This place has new, used , rental clubs for a season or while you are down there for short term. The staff is super freindly and helpful to your needs. Prices are very reasonable. Clubs can go from $30.00 up to $1,000 depending on your skill level. Plenty of golf balls to choose from and apparel a multitude of choices. There is also a golf simulator in the back and repair area for your golf clubs. We were also found a Golf instructor, Kathy Anderson who works there. As beginners , we took lessons with her, she was very sincere in what she was teaching us. Very technical and she even showed us some of tricks to make you better. I would highly recommend her and this shop in Bonita Springs, FL!!! You can't go wrong in this Golf paradise of merchandise!!!!!

Best selection of previously owned clubs in SWFL. Great people doing regripping and other…read moreservices--fast, precise and easy to work with. I recommend this business to all golfers.

Horrible customer service from the old guy in the practice bays. I would quit golf before I bought…read moreanything from this store. I have never been more disrespected by an employee in my entire life. I wish I could rate this place a -5 out 5

I just had Sarah , the manager, resolve an issue that I was having with a gift card. She was…read moreefficient and wonderful to deal with. I would give Sarah a 5 star plus rating! Thank you.. Sarah!!!

Beware!!! I've been…read morea loyal customer at this golf store for years, spending a considerable amount of money, yet the employees are consistently unwelcoming and seem to lack any desire to help. The staff often come across as aggressive, making me feel like I'm inconveniencing them with basic questions. Their dismissive attitude makes for an uncomfortable shopping experience, as if they don't value their customers. For a store that claims to cater to golf enthusiasts, they could do a lot better in making people feel appreciated. There are better stores in the area, Club Champion, Golf Guys, and PGA superstore which the following offer competitive prices, and Excellent customer service!! Beware!!!

Beware!! I have…read morebeen visiting Golf Galaxy for about a year, buying balls, clubs, bags, shoes and many more. I have spent enough money at this store to become a gold member, however the customer service has left me sorely disappointed. The customer service has been terrible. From the moment I walked in, it felt like I was bothering the staff just by being there. Even though I have spent substantial amounts of money here, I continuously face the passive aggressive remarks of the employees, and their feeling of disdain and undesire of contributing to a happy and safe shopping experience. The behavior of the store and their employees is down right disrespectful, inappropriate and unprofessional. I believe there are better alternatives such as Golf Guys up the street who have better prices and better customer service or the local PGA Superstore who would be happy to help and contribute to a safer shopping experience. I don't recommend this place. Stay away!!

I Asked for a starter baseball bat and cheap and the employee brings me to a 2026 hype fire pool…read moreparty and Easton dub

Located near Costco, this sports store is what we needed. For years we had another sports store but…read moreit had many problems This has been opened for a few years now. You basic sports and work out needs plus more. There is also camping equipment, toys. It is a large self standing box retail space with all the brand names you expect and the high prices to go with them Like Nike, adidas, etc They have a rewards club that is free to join however I've never gotten anything from it. I am sure they do send out coupons though. I don't subscribe online. Staff is young as expected, not very knowledgeable but nice. Check out is not bad for the season. They do have clearance in the back areas if you search.

Awesome service, amazing knowledge, huge selection of clubs and shafts (including lefties like…read moremyself) and quick turn around on products. Ian was the best. Super friendly and highly knowledgeable about the golf swing and all the latest tech. Highly recommend Club Champion to anyone who plays golf. Getting fit is the best thing for your game!

I walked in one day to check it out and the sales guy was a jerk. I peeked at the wall of clubs and…read morehe immediately got into my personal space blocking my view with aggressive body language and manner dismissing me saying they were appointment only. If it's by appointment only that's one thing but the way he went about it was wildly disrespectful. He brushed me off in an arrogant way as if I was some homeless guy who walked in. Good luck having longevity in business treating people that way!

I was looking for a 5 Hybrid regular flex since all my clubs are regular flex. I only could find a…read moresenior flex (249.00). Asked how much difference there was between the two flexes, "probably not much that you will notice, besides if you bring back within a week you get a full instore credit." Well, there is a lot of difference, I swung it four times, I wasn't told you only get PARTIAL credit (199.00). I guess I should have prodded the salesman to take me to a regular flex 5 hybrid and a practice room. My bad, but you think they would have helped me out. Ended up trading in two irons 3/4 plus 20.00 and bought a 5 hybrid R that was there all along. Poor customer service

Great experience with fitting for my extra wide foot and nice selection of shoe options. Fitter…read moreknew what he was doing which was something my club pro shop didn't know.

I went to the Impact Zone for the first time Josh & Evan were…read moregreat...Thoughtful..Informative...Patient!!! I left with a better understanding of what will and will not work for me in my golf game..I highly recommend to all levels of golfers..You will be amazed!!

Bobby Clampett's Impact Zone Tour School was by far the best golf training and development school I…read morehave ever attended. Bobby and his incredible staff provided personal, professional attention to each and every participant. From game assessments to personal instruction, professional clinics and video related communications, the school was (and is) awesome. After 40+ years of golf participation I feel that I finally understand the importance of dynamic impact and am thrilled to practice all that I learned. Only complaint is that I did not know this 40 years ago. John Harris

Brought my driver in to get reshafted. He brought me right to the back and within 30 minutes had my…read moredriver with a new shaft and grip thanks guys did a great job. I will definitely be back.

Had a completely disappointing experience recently which involved the owner of "Your Golf Shop", a…read moregentleman named Jeff Webster.. my son was just in town, and while golfing we noticed that his driver head was cracked, so after the round I called "Mike" at the Port Charlotte location, as he's been my guy for years there, and personally fitted my son for his Mizuno 243's, and me for my Callaway ai Smoke HL irons (4-SW).. and Mike told me that they couldn't do anything, as it was well outside of warranty, but suggested that I contact PING personally, as in his words, "sometimes they will work with you", so I did.. and after speaking with PING's customer service people, THEY made the decision to replace my sons G410 Plus, with a brand new driver free of charge.. I never asked for anything free, and simply wanted either repair options through them, or fair trade in value towards a new one.. I was in fact blown away by what they chose to do, as was my son.. Well apparently PING's decision to replace the club outside of the warranty period didn't sit well with the owner of "Your Golf Shop", as when I called him for a tracking number for my sons driver to reference with PING, who claimed to have not received it yet, he unloaded on me with all of his opinions related to this case.. I'd add that none of his opinions were informed, or asked for in this particular instance to be quite honest, as his only role in this as an authorized PING retailer was to initiate the club swap by shipping it back, and opening the repair case with PING, which direct consumers apparently cannot do, so they directed me to go to the golf shop.. but those facts didn't stop Jeff from weighing in with his own baseless version of what he obviously convinced himself had happened, and telling me essentially all about myself, as in his mind I was "gaming the system", and unworthy of such a gesture from PING.. He even accused my son and I of altering the club, claiming that the shaft in it didn't belong to that particular model, which again is nowhere near true, and another of Jeff Webster's many fictions, as my son was fitted for it by PING at a demo day in New Jersey at my home golf club, Battleground CC.. his club definitely didn't have a stock shaft, as he requires x-stiff, and the PING club fitter shafted it for him that day.. so not only did Jeff think we were somehow scamming PING out of a new driver, who once again made the decision to replace this driver themselves after I asked for repair options, or fair trade in value, but he also basically called us liars with regards to how the club is currently equipped, versus how Jeff believes it to have been originally equipped.. but in his mind.. I plan to speak with PING today to let them know what the FedEx tracking number is on what Jeff sent to PING, albeit quite begrudgingly, and will also see if they can ship the new club directly to me rather than to his golf shop, as this once loyal customer hopes to never have to set foot in either of Jeff's shops again, which is a shame, because his guy Mike in the Port Charlotte store is the guy you want to see if you're in the area and in need of clubs.. Absolutely ridiculous behavior for anyone in business, least of all an owner, specifically for a transaction where he stood to lose absolutely nothing until he continued to run his mouth and eventually lost a customer.. and a paying one at that, as he was able to quickly quote exactly what I had spent in his shop, so this guy is clearly reckless, as he knows that I spend money, but he couldn't care less when his feelings are involved.. In my most recent conversation with him he actually play acted using a crying voice, insinuating that I called PING and cried, but believe me, he came to the first call I made to his shop looking for tracking information loaded for bear, so clearly this had been eating at Jeff for well over a week.. Quite honestly one of the most insane customer experiences ever.. Michael T. Langan