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    True Spec Golf - Naples Grande

    5.0 (2 reviews)
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    7 months ago

    Best fitter in FL is Loren David who is with True Spec. His knowledge is unparalleled.

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    3 years ago

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    Golf Galaxy

    Golf Galaxy

    3.0(4 reviews)
    3.5 mi
    $$

    Beware!!! I've been…read morea loyal customer at this golf store for years, spending a considerable amount of money, yet the employees are consistently unwelcoming and seem to lack any desire to help. The staff often come across as aggressive, making me feel like I'm inconveniencing them with basic questions. Their dismissive attitude makes for an uncomfortable shopping experience, as if they don't value their customers. For a store that claims to cater to golf enthusiasts, they could do a lot better in making people feel appreciated. There are better stores in the area, Club Champion, Golf Guys, and PGA superstore which the following offer competitive prices, and Excellent customer service!! Beware!!!

    Beware!! I have…read morebeen visiting Golf Galaxy for about a year, buying balls, clubs, bags, shoes and many more. I have spent enough money at this store to become a gold member, however the customer service has left me sorely disappointed. The customer service has been terrible. From the moment I walked in, it felt like I was bothering the staff just by being there. Even though I have spent substantial amounts of money here, I continuously face the passive aggressive remarks of the employees, and their feeling of disdain and undesire of contributing to a happy and safe shopping experience. The behavior of the store and their employees is down right disrespectful, inappropriate and unprofessional. I believe there are better alternatives such as Golf Guys up the street who have better prices and better customer service or the local PGA Superstore who would be happy to help and contribute to a safer shopping experience. I don't recommend this place. Stay away!!

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    Your Golf Shop

    Your Golf Shop

    4.0(17 reviews)
    62.7 mi
    $$

    Brought my driver in to get reshafted. He brought me right to the back and within 30 minutes had my…read moredriver with a new shaft and grip thanks guys did a great job. I will definitely be back.

    Had a completely disappointing experience recently which involved the owner of "Your Golf Shop", a…read moregentleman named Jeff Webster.. my son was just in town, and while golfing we noticed that his driver head was cracked, so after the round I called "Mike" at the Port Charlotte location, as he's been my guy for years there, and personally fitted my son for his Mizuno 243's, and me for my Callaway ai Smoke HL irons (4-SW).. and Mike told me that they couldn't do anything, as it was well outside of warranty, but suggested that I contact PING personally, as in his words, "sometimes they will work with you", so I did.. and after speaking with PING's customer service people, THEY made the decision to replace my sons G410 Plus, with a brand new driver free of charge.. I never asked for anything free, and simply wanted either repair options through them, or fair trade in value towards a new one.. I was in fact blown away by what they chose to do, as was my son.. Well apparently PING's decision to replace the club outside of the warranty period didn't sit well with the owner of "Your Golf Shop", as when I called him for a tracking number for my sons driver to reference with PING, who claimed to have not received it yet, he unloaded on me with all of his opinions related to this case.. I'd add that none of his opinions were informed, or asked for in this particular instance to be quite honest, as his only role in this as an authorized PING retailer was to initiate the club swap by shipping it back, and opening the repair case with PING, which direct consumers apparently cannot do, so they directed me to go to the golf shop.. but those facts didn't stop Jeff from weighing in with his own baseless version of what he obviously convinced himself had happened, and telling me essentially all about myself, as in his mind I was "gaming the system", and unworthy of such a gesture from PING.. He even accused my son and I of altering the club, claiming that the shaft in it didn't belong to that particular model, which again is nowhere near true, and another of Jeff Webster's many fictions, as my son was fitted for it by PING at a demo day in New Jersey at my home golf club, Battleground CC.. his club definitely didn't have a stock shaft, as he requires x-stiff, and the PING club fitter shafted it for him that day.. so not only did Jeff think we were somehow scamming PING out of a new driver, who once again made the decision to replace this driver themselves after I asked for repair options, or fair trade in value, but he also basically called us liars with regards to how the club is currently equipped, versus how Jeff believes it to have been originally equipped.. but in his mind.. I plan to speak with PING today to let them know what the FedEx tracking number is on what Jeff sent to PING, albeit quite begrudgingly, and will also see if they can ship the new club directly to me rather than to his golf shop, as this once loyal customer hopes to never have to set foot in either of Jeff's shops again, which is a shame, because his guy Mike in the Port Charlotte store is the guy you want to see if you're in the area and in need of clubs.. Absolutely ridiculous behavior for anyone in business, least of all an owner, specifically for a transaction where he stood to lose absolutely nothing until he continued to run his mouth and eventually lost a customer.. and a paying one at that, as he was able to quickly quote exactly what I had spent in his shop, so this guy is clearly reckless, as he knows that I spend money, but he couldn't care less when his feelings are involved.. In my most recent conversation with him he actually play acted using a crying voice, insinuating that I called PING and cried, but believe me, he came to the first call I made to his shop looking for tracking information loaded for bear, so clearly this had been eating at Jeff for well over a week.. Quite honestly one of the most insane customer experiences ever.. Michael T. Langan

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    True Spec Golf - Naples Grande - golfequipment - Updated May 2026

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