Horrible customer service from the old guy in the practice bays. I would quit golf before I bought…read moreanything from this store. I have never been more disrespected by an employee in my entire life. I wish I could rate this place a -5 out 5

I just had Sarah , the manager, resolve an issue that I was having with a gift card. She was…read moreefficient and wonderful to deal with. I would give Sarah a 5 star plus rating! Thank you.. Sarah!!!

Beware!!! I've been…read morea loyal customer at this golf store for years, spending a considerable amount of money, yet the employees are consistently unwelcoming and seem to lack any desire to help. The staff often come across as aggressive, making me feel like I'm inconveniencing them with basic questions. Their dismissive attitude makes for an uncomfortable shopping experience, as if they don't value their customers. For a store that claims to cater to golf enthusiasts, they could do a lot better in making people feel appreciated. There are better stores in the area, Club Champion, Golf Guys, and PGA superstore which the following offer competitive prices, and Excellent customer service!! Beware!!!

Beware!! I have…read morebeen visiting Golf Galaxy for about a year, buying balls, clubs, bags, shoes and many more. I have spent enough money at this store to become a gold member, however the customer service has left me sorely disappointed. The customer service has been terrible. From the moment I walked in, it felt like I was bothering the staff just by being there. Even though I have spent substantial amounts of money here, I continuously face the passive aggressive remarks of the employees, and their feeling of disdain and undesire of contributing to a happy and safe shopping experience. The behavior of the store and their employees is down right disrespectful, inappropriate and unprofessional. I believe there are better alternatives such as Golf Guys up the street who have better prices and better customer service or the local PGA Superstore who would be happy to help and contribute to a safer shopping experience. I don't recommend this place. Stay away!!

I Asked for a starter baseball bat and cheap and the employee brings me to a 2026 hype fire pool…read moreparty and Easton dub

Located near Costco, this sports store is what we needed. For years we had another sports store but…read moreit had many problems This has been opened for a few years now. You basic sports and work out needs plus more. There is also camping equipment, toys. It is a large self standing box retail space with all the brand names you expect and the high prices to go with them Like Nike, adidas, etc They have a rewards club that is free to join however I've never gotten anything from it. I am sure they do send out coupons though. I don't subscribe online. Staff is young as expected, not very knowledgeable but nice. Check out is not bad for the season. They do have clearance in the back areas if you search.

Best fitter in FL is Loren David who is with True Spec. His knowledge is unparalleled.read more

I was fitted for new Fairway Woods and a Driver at the Naples Grande facility in Florida this…read moreweekend. Andy Victoriano was extremely professional and helpful in recommending the right set of clubs for me. I have used True Spec before and believe they do a wonderful job fitting clubs. Steve S

Vast selection of balls in the showroom! They also buy used golf balls which was great. A nice…read moreworker took the time to show us how they sort the balls in the back and it was very fascinating

Just wanted to let you know that the order below did not contain 6 dozen Titleist ProV1 golf balls…read more There were 59 ProV1 balls and 13 AVX - some with scuffs on them and less than player grade in the box. Why would you put your reputation on the line by doing this? This doesn't encourage anyone to reorder from you. Dispute filed with credit card company Buyer beware - you won't know what you're getting

Steve the owner changed the price on my invoice after I couldn't afford a $500 charger. I asked him…read morewhy my service price went up just because I didn't purchase a retail item and he said it needed to be $400 because he decided that and I had to pay in cash. He also said I wouldn't get my golf cart back unless it was paid in cash. I was also forgotten about after scheduling a service pick up and this whole thing took 3 weeks when it should have been a few days. I do not recommend using them. Go to affordable carts or gator carts. Save yourself the problem!

I did my research on the cart I wanted. Dach Apollo. It had not been built yet in my configuration…read more I lived in another state but wanted a local dealership and found B&W, Reid and Will. great company with great people. They ordered what I wanted, updated me throughout the process and then delivered it as soon as it was fully checked out by them and software updated. The process was handled remotely but the team made sure I felt secure with my decision on the cart and company. Thanks

Perfect for those that want to learn their swing. It was a great experience for me. It takes the…read morepros out of their bias - let the data speak!

First of all, the facility is nice, and I can only discuss the teacher I had who was Ted. Ted loves…read morestaring at his computer screen and rarely comes out from behind it. This really limits the instruction you get. Frankly I went somewhere else for a lot less money, improved my game a lot more than I ever did with Ted's instructions. the fact that there are so few reviews about this place, should scare you away if nothing else.

Horrible bartender rude and not at all friendly. Nice tattoos For 150k you can do better than…read morethat person.

We came and paid for 9, driving range balls , shop apparel, and lunches all 3 days this week…read more also, first 2 days the gentleman at the front desk let me borrow a lovely women's driver since I forgot mine at home (we fly from MN and I usually put my main 3 clubs in my husbands bag) the third day the new gentleman said they don't normally do that and made it a hassle that he had to get me one. We told him the one I had been using and he found an old beat up one Instead when I insisted I didn't need to drive at the range I would just watch my husband play. the second day we played we were followed by 2 workers in the cart up to 3rd hole to watch if I was going to "play" since my husband only paid for himself (day 3 I went up to the same gentleman after I hit the driver on the range and made sure to let him know I was returning it right away so they didn't have to worry About "honesty". )before we left the older gentleman flagged us down Yelling "HEY YOU NEED TO STOP I NEED YOUR NAMES" ... we had already given our name and he was extremely rude and made a point to right it down on a receipt they usually just throw away right after we get our range balls. They then proceeded to follow us on the course and told my husband he needs to golf fast because they have members playing behind us soon. It seemed as though they didn't trust I wasn't going to golf? I'm sorry, but are we not paying customers? It was extremely rude and made me not want to come back here. We gave it another chance (day 3) because it's the closest to our place in Naples, my husband loves golf, and had the best reviews... we figured it was a fluke of a day 2 and everyone was just having a bad day and taking it out on us. I am a new golfer and recovering from fracturing My spine so I am a little slower and this discourages me to play at places like this. also on day 2 we ate at their restaurant, 2 servers hung out in the bathroom gossiping how f*cling sick and tired they are of customers. my husband ordered a club sandwich and I ordered a Cesar salad no meat. She came out 20 minutes later saying the chef put meat on my salad and asked if I wanted it- I said no since I am a vegetarian. she brought the salad out with chunks of chicken all throughout. So instead of remaking the salad they just picked off the chicken. This is concerning as someone who has celiacs disease if I asked no croutons and they just picked them off I would become very ill. I understand it's end or busy season, but we are paying customers. and it shouldn't take 40 minutes by the end of all of that to get a club sandwich and a Cesar salad. this coming from a bartender of 10 years and a business owner. I would never treat my clients this way. We are very polite. And we are honest players. If we had just come day 1 I would have given a 5 star review. I was very disappointed and this will be our last time coming to quail run golf club. We would rather drive farther and pay a bit more for customer service and professionalism instesd of being treated like delinquents. we paid for apparel in the shop, ate at the restaurant, hit the driving range and golfed 9 for 3 days. This was our honest experience and review. and hope this helps others when they are deciding on where to spend their vacation money and time.

Beautiful atmosphere friendly staff and helpful people. You have to belong to the club to enjoy all…read morethe events and activity's thanks Anna and Lee for the beautiful day

THIS BUSINESS IS NOT 2A FRIENDLY! I stopped at this location…read moretoday just to look around and maybe spend some money. As soon as I entered I was asked if I was carrying a concealed weapon. I was. Holstered and on my person. I was told it was store policy they I had to leave it in the car... I moved to Florida from New York specifically to get away from nonsense like this. So this will be my first and last trip to sportsman warehouse in Naples. The whole two minutes I spent in the store was highly disappointing. There are other and better places to look for sporting goods and firearm related items In the area that believe in freedom, the constitution, and people's rights. While I understand, it's their right As a business to deny me my constitutional rights, I hope my fellow Americans will also exercise their right, not to spend their money at a place that they are not welcome at.

Great sporting goods store in Naples huge selection, half the store, of fishing supplies. The…read moreother half is mostly hunting geer. Nice, clean store. Great location. I was greeted by numerous associates. Extremely nice. Prices were fair.