The store has poor customer service for lefty golfers. They have no functioning way for a lefty to…read moretest most clubs before making a non-returnable purchase. The staff had no interest in helping and did not seem knowlegable at all. Go to the Golf Guys instead.

I drove down to Naples from Fort Myers because my Tourtrek one-click push cart was malfunctioning…read more The guys at the store were very accommodating on the phone and told me to bring the cart down there and they would take care of me. Well, they replaced the cart with a brand new one. I highly recommend Golfsmith when buying products that they manufacture. They stand behind their products 100%!

Awesome service, amazing knowledge, huge selection of clubs and shafts (including lefties like…read moremyself) and quick turn around on products. Ian was the best. Super friendly and highly knowledgeable about the golf swing and all the latest tech. Highly recommend Club Champion to anyone who plays golf. Getting fit is the best thing for your game!

I walked in one day to check it out and the sales guy was a jerk. I peeked at the wall of clubs and…read morehe immediately got into my personal space blocking my view with aggressive body language and manner dismissing me saying they were appointment only. If it's by appointment only that's one thing but the way he went about it was wildly disrespectful. He brushed me off in an arrogant way as if I was some homeless guy who walked in. Good luck having longevity in business treating people that way!

I went to the Impact Zone for the first time Josh & Evan were…read moregreat...Thoughtful..Informative...Patient!!! I left with a better understanding of what will and will not work for me in my golf game..I highly recommend to all levels of golfers..You will be amazed!!

Bobby Clampett's Impact Zone Tour School was by far the best golf training and development school I…read morehave ever attended. Bobby and his incredible staff provided personal, professional attention to each and every participant. From game assessments to personal instruction, professional clinics and video related communications, the school was (and is) awesome. After 40+ years of golf participation I feel that I finally understand the importance of dynamic impact and am thrilled to practice all that I learned. Only complaint is that I did not know this 40 years ago. John Harris

The woman working there was very helpful. Prices were "Airport Reasonable"…read more The woman working there was very helpful. Prices were "Airport Reasonable".

Horrible customer service from the old guy in the practice bays. I would quit golf before I bought…read moreanything from this store. I have never been more disrespected by an employee in my entire life. I wish I could rate this place a -5 out 5

Beware!!! I've been…read morea loyal customer at this golf store for years, spending a considerable amount of money, yet the employees are consistently unwelcoming and seem to lack any desire to help. The staff often come across as aggressive, making me feel like I'm inconveniencing them with basic questions. Their dismissive attitude makes for an uncomfortable shopping experience, as if they don't value their customers. For a store that claims to cater to golf enthusiasts, they could do a lot better in making people feel appreciated. There are better stores in the area, Club Champion, Golf Guys, and PGA superstore which the following offer competitive prices, and Excellent customer service!! Beware!!!

Beware!! I have…read morebeen visiting Golf Galaxy for about a year, buying balls, clubs, bags, shoes and many more. I have spent enough money at this store to become a gold member, however the customer service has left me sorely disappointed. The customer service has been terrible. From the moment I walked in, it felt like I was bothering the staff just by being there. Even though I have spent substantial amounts of money here, I continuously face the passive aggressive remarks of the employees, and their feeling of disdain and undesire of contributing to a happy and safe shopping experience. The behavior of the store and their employees is down right disrespectful, inappropriate and unprofessional. I believe there are better alternatives such as Golf Guys up the street who have better prices and better customer service or the local PGA Superstore who would be happy to help and contribute to a safer shopping experience. I don't recommend this place. Stay away!!

Perfect for those that want to learn their swing. It was a great experience for me. It takes the…read morepros out of their bias - let the data speak!

First of all, the facility is nice, and I can only discuss the teacher I had who was Ted. Ted loves…read morestaring at his computer screen and rarely comes out from behind it. This really limits the instruction you get. Frankly I went somewhere else for a lot less money, improved my game a lot more than I ever did with Ted's instructions. the fact that there are so few reviews about this place, should scare you away if nothing else.

Best fitter in FL is Loren David who is with True Spec. His knowledge is unparalleled.read more

I was fitted for new Fairway Woods and a Driver at the Naples Grande facility in Florida this…read moreweekend. Andy Victoriano was extremely professional and helpful in recommending the right set of clubs for me. I have used True Spec before and believe they do a wonderful job fitting clubs. Steve S

Bought a great queen size air bed here on sale from $129 for $89. 3 weeks later the same bed was on…read moresale for $49. An additional mark down. My sister bought the same bed at this sale price and called me to say they would honor my receipt and I would get an additional discount. I misplaced the receipt but hey saw it on my credit card. So the original price for the bed at $129 I did end up paying only $49 for. I think this is great and they won me over for a steady customer. Thank you Dick's Sporting Goods!! Great customer service!

horrible experience employees didn't know what their job was and tried to scam me out of 50 bucksread more